2/5 Jackson S. 3 years ago on Google
I
would
have
very
much
liked
to
leave
a
5-star
review
for
this
restaurant
because
of
the
reputation
that
Chef
José
Andrés
has
worldwide
in
addition
to
his
humanitarian
efforts
through
WCK.
We
chose
this
restaurant
because
it
is
part
of
the
Miami
Spice
Restaurants
Month.
We
planned
on
going
there
just
for
the
$39
3-course
prix
fixe
menu
but
ended
up
spending
$300
after
taxes
and
service
charge
because
there
were
so
many
things
we
wanted
to
try.
The
initial
experience
was
great
as
we
were
greeted
politely
by
the
hostess
and
were
seated
briefly
after
checking
in.
Then
our
server,
Louis,
came
and
greeted
us
which
followed
by
water
service
and
taking
our
drink
order.
The
drinks
took
some
time
to
come
but
that
was
fine
because
that
gave
Louis
the
time
to
give
us
a
rundown
of
the
menu.
Once
we
placed
the
order,
I
would
say
that
is
when
it
started
to
go
downhill.
Mainly
it
has
to
do
with
the
timing
of
every
course.
It
took
a
while
for
the
first
course
to
arrive
and
each
subsequent
course
seem
to
have
taken
10
minutes
in
between.
Keep
in
mind,
most
of
the
initial
course
were
1-bite
sized
food,
so
it
didn't
take
but
a
few
seconds
to
eat
them.
When
it
finally
came
the
time
for
the
most
substantial
food
(carnes
y
mariscos),
not
only
did
both
entrees
didn't
come
out
at
the
same
time,
we
were
told
that
the
fish
we
ordered
well
over
an
hour
ago
was
sold
out.
How
could
that
have
happened
in
a
restaurant
this
caliber?
So,
we
had
to
choose
something
else.
Then,
we
waited
for
probably
close
to
20
minutes
for
the
deserts
which
we
actually
left
without
ever
getting
them.
I
would
say
that
our
server
and
the
manager
on
duty
handled
the
situation
at
the
end
as
professionally
as
possible
and
I
give
them
credit
for
that.
However,
if
this
had
happened
at
a
3-star
restaurant,
I
would
have
forgiven
them
and
gave
a
higher
star
review.
I
don't
know
where
the
breakdown
occurred
,
but
at
a
5-star
restaurant
on
South
Beach,
we
should
have
received
a
5-star
experience
each
and
every
time.