1/5 Amanda A. 10 months ago on Google
I
was
excited
to
stay
at
this
place
but
ended
up
alone,
past
midnight,
exhausted
from
the
flights
and
full
of
luggage
wandering
around
Miami.
Sadly,
I
couldn't
check
in.
I
put
the
credit
card
information
when
I
booked
it,
put
in
on
the
website.
When
I
got
there,
I
was
informed
that
they
haven't
charged
anything
yet,
and
I
needed
to
pay
for
check
in.
Okay.
I'm
a
foreigner
and
I
had
cash
and
a
contactless
card
(on
apple
wallet).
They
said
that
the
only
accepted
physical
credit
cards.
It's
the
first
time
it
happened
to
me,
to
be
denied
to
use
the
contactless
payment.
Okay,
so
I
offer
to
pay
in
cash
and
someone
else
puts
their
card,
i
pay
the
card
owner.
They
also
couldn't
do
that.
They
saw
me,
foreigner,
a
girl
alone
past
midnight
and
they
said
it
was
against
their
policy:
the
card
should
have
the
name
of
the
guest.
It
makes
zero
sense
cause
what
if
I
was
using
my
mom's
card?
No
one
would
notice.
But
I
had
to
move
around
trying
to
find
a
new
place
to
stay.
Carrying
the
heavy
luggage.
All
places
around
were
so
expensive
last
minute.
Also,
if
I
know
about
that,
I
would've
looked
for
other
place
to
stay
sooner,
and
not
paid
last
minute
fees.
I
had
to
took
an
Uber
to
a
different
place
I
found
online.
It's
really
sad
cause
I
had
planned
my
trip
around
this
hostel,
and
the
vibes
seemed
to
be
nice,
but
they
didn't
send
any
emails
reminding
me
of
the
instructions
for
check
in,
the
website
is
misleading,
and
it
turned
my
experience
in
Miami
to
a
nightmare.
Tired,
with
no
room
to
crash,
took
hours
for
me
to
finally
take
a
should
and
sleep
that
night.
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