1/5 R C. 11 months ago on Google
Update
in
response
5/19/23-NO,
20%
is
not
standard
at
a
walk-up
coffee
shop/cafe.
18-20%
is
standard
at
a
full
service
restaurant!
A
less
toxic
manner
to
solicit
a
tip
is
to
let
the
customer
select
the
tip
from
“no
tip”
to
a
maximum
of
perhaps
15%
as
this
is
not
a
service
restaurant.
Original
post-
I
also
am
opposed
to
the
auto
added
tip
of
15%.
The
manager
or
owner
responded
to
a
previous
review
advising
that
15%
“is
less
than
standard
in
Miami.”
This
is
not
true
as
one
must
order
at
the
counter
and
typically
I
just
carry
my
own
beverage
and/or
pastry
to
the
table
or
take
it
with
me.
There
is
no
real
service
such
as
one
gets
in
a
sit-down
full
service
restaurant.
Recently,
in
order
to
cut
labor
costs
or
to
increase
employee
earnings,
some
walk-up
cafes
have
started
adding
a
service
fee.
I’m
not
paying
this
fee.
Sure,
as
the
owner
suggests,
I
could
ask
for
the
fee
to
be
removed
but
that
is
very
awkward.
The
coffee
is
good.
The
food
outside
of
the
pasties
is
not
so
good,
at
least
not
what
I
tried.
One
thing
I
tried
was
avocado
toast
served
with
scrambled
eggs.
The
warm
eggs
with
cold
avocado
did
not
mix
well
The
service
fee
was
added
a
few
months
ago
so
I
have
not
returned
except
on
one
occasion,
simply
out
of
convenience.
Also,
there’s
no
sign
noting
the
15%
service
fee
and
a
screen
pops
up
asking
if
you
want
to
tip
with
convenient
(😂)
preset
percentages
so
one
could
tip
twice
if
not
informed.
I
will
add
that
I
was
ok
with
the
tip
jar
and
usually
left
a
dollar
if
I
ordered
a
coffee
or
$2
if
a
meal.
This
seems
reasonable
and
kind
considering
the
service
is
minimal
compared
to
a
full
service
restaurant.
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