Such a great workout and trainer. But the disrespectful experience at the front desk. My friend had a free guest pass and invited me, but at the front desk I was told that I must pay $30, but at the same time, on the window sign “try for free,” - the front desk employee said, “it’s not working”! Haha! It was a frustrating situation when my friend had to pay for me because he had invited me. Was shame! Again - great trainers and workouts, but terrible customer service. Customer experience is what brings us back! Maybe not in this case.

OrangeTheory is solid coached one hour of work out without any distractions or the sticker price of a personal trainer. After a year of working out with them, I feel I made the right choice months of dedicated Workout I feel much more comfortable in my own skin and less stressed. Working out at a Studio, where I feel the support from a coach and all of its employees helps keep me motivated and coming back each day to get one step closer to my goal. Orangetheory is more of an extended family and I truly appreciate what all the team members do to keep us safe and helping us achieve our personal goals above all Fatima who has been on me ever since I started. I can always hear that voice saying “it doesn’t get easier you only get stronger... you got this!” I highly recommend to anyone who wants a good solid hour workout with no distractions or worries about what anyone thinks, we are all here to achieve our personal fitness goals.

International OT member. Visited this studio and was told I wouldn’t be charged. They simply requested I pay $10 for a rental band. Receipt sent and charge understood. Next day, without any communication from the studio, I was charged another $30 for taking a drop in class.Completely not worth taking a $40 class here. Questionable/unethical billing practices and inexperienced staff. Better off taking a class elsewhere.

DO NOT sign up at this location. They convinced me to sign up under a corporate account in November even after I was clear that I travel often and highly likely would not be living in Miami and re-assured me that I can cancel if I can provide proof that I don't live there. I attended 7 times in November , canceled right before my 30 days and now they claim, I never cancelled. I was charged for December , January and now they want to charge me for February even though I cancelled and have not been there since November. I asked to speak to someone in corporate and Desiree already did and corporate told her this stands. Do you really want to conduct business with such a place? If this behavior is coming from owners/corporate - STAY AWAY!!!

Im obsessed with this workout! After 3 months, Im in the best shape of my life. The staff is engaged and the members are fun to work out with. Great music!

It's fine until you try to cancel your account. I see this has happened to someone else here, but I was told I never canceled and was put in touch with a district manager who has still not responded to me or removed the charge from my account. I have a receipt of cancellation and have still spent nearly three weeks trying to get this charge removed. Do not recommend.

Fatima was awesome! I like how organized and structured everything was. There are ways to do exercises for everyone. Facility is kept very clean. Staff is very helpful and friendly. I don’t usually like group fitness, but this feels very individualized.

Love this place. Such a good workout! Great coaches, great area, great service.

This place is amazing!! The instructors are very knowledgeable and very motivating. There’s a great sense of community here and the place is very clean and welcoming. Ive really improved my physical and emotional health in a very short period of time. I especially love the cold scented towels they provide after each workout! Thank you OTFSobe!!

I have been an orange theory member for about 10 years now. This location has been my favorite one to attend over the years. It’s a hard, great workout and the coaches are upbeat and friendly! Highly recommend this studio.

The best cardio workout in all of Miami! So much fun, time flies by, and you don’t even realize how many miles you actually ran! Amazing trainers, management, and customer service! Safe, clean, easy parking! Tiffany is my favorite trainer!

Love them! Incredible coaches who really motivate you to show up for yourself. They also offer amazing and fun benefits for members. Also the parking/location is SO convenient - you can validate garage parking.

I am from Pittsburgh, but when I was on a work trip I went to a class at this location and absolutely loved it. I was a little nervous I wouldn’t be able to keep up at first, but Coach Tiffany was the best and so encouraging! The workout was so fun and got me hooked. I can’t wait for the next visit in Miami because I will definitely be coming back for a class!

I recently had the pleasure of taking a class at Orange Theory South Beach, and I am absolutely thrilled to share my exceptional experience. From the moment I walked in, the atmosphere was inviting and energizing. The staff exuded positivity and professionalism, making me feel welcomed and motivated. The facility itself is state-of-the-art, equipped with top-notch fitness equipment and a vibrant ambiance that instantly sets the tone for an invigorating workout. The instructors at OTSB are truly outstanding. Their expertise, enthusiasm, and ability to guide the class through challenging yet rewarding workouts are commendable. They create an environment where every participant feels supported and encouraged to push their limits, all while ensuring proper form and technique. You can tell these instructors don't read off of a script, they engage you and know what to say to get you going! I'm impressed with what the new ownership has been able to do in such a short period of time. They completely transformed the culture and are working towards having consistent instructors and familiar faces.

THIS STUDIO IS EPIC!!! Incredible new coaches and staff — amazing vibe and love the empowerment they share every time I walk in. If you’re looking for a gym in the area, this is IT

I love Orangetheory South Beach Coach Tommy is the best in the front desk staff are so Friendly and helpful! 😊

Despite calling Orange Theory multiple times and emailing them to cancel my membership since I was out of the country and out of state, they continued to bill me for 6 months! Finally, I yelled at an employee and told the manager that I would be reporting them to the Better Business Bureau. I was appalled at their outrageously poor customer service. Watch out for their shady auto renewal membership tactics. Also their monthly unlimited membership isn’t transferable to other cities like New York where you to pay an additional fee per class of $30 (which individual classes cost $40) which makes it completely pointless to have. Also the Sobe instructors and classes just aren’t as good as other locations. The music is bad and instructors aren’t as good. It’s not conducive to a great workout and energetic environment

The trainer was amazing! She’s a friendly and helpful instructor who would demonstrate every move for the first comers. Will go back again!!

It’s a great studio , workout experience and awesome coaches whom motivate you to do better

Coach Shay is amazing! Since he started in the south beach location the energy is just amazing! Love his class!

One of the best OTF studios on earth! Amazing team. We had Coach Tommy, who we highly recommend! He is full of energy and positively. He has the dance moves and knows the lyrics!

Awesome place with fun, friendly and professional trainers. They motivate and encourage me to lose weight! Recommended!

I really enjoy Orange Theory. They have great instructors/ coaches that specialize in beating the living daylights out of you! :) If you want a REAL workout and are "good" with every inch of your body hurting afterwords, this place is hard to beat. :)

I was overcharged but the manager took care of the issue right away. Manager, office staff, and trainers are amazing ! they care about their members and making sure they have the best experience at the studio

Great trainers. Friendly / helpful staff! Highly recommend

The worst experience. Coach Josh did not demo any of the exercises and was yawning the entire class!!! Never encountered us while running or rowing. His explanation of the blocks were terrible and most of us looked at each other trying to figure out what we were supposed to do.

A feel good environment, professional trainers, state of the art equipment. It's a great community. If it is not your day to burn many calories, you can always meet new friends..

Great studio away from home. I’ve worked out here 2x while on vacation. It’s not my home studio but it was the same OTF experience. I’m so happy that there was another location nearby for me to check out. See you @ 945A