1/5 Zehava L. 1 year ago on Google
Got
a
Groupon
for
laser
hair
removal
and
went
for
my
first
appointment.
The
technician
doing
the
laser
was
very
professional
and
convinced
me
to
add
on
another
area
through
the
med
spa
(only
one
Groupon
is
allowed).
I
did
so
but
when
I
went
back
for
the
next
treatment,
I
had
a
different
laser
technician.
The
new
laser
technician
did
not
mark
my
legs
correctly
and
complained
about
her
boss
and
how
she
makes
her
mark
legs
before
doing
the
laser.
She
then
marked
my
legs
into
huge
segments
(for
example,
each
upper
leg
was
marked
into
4
total,
front
plus
back)
before
proceeding.
She
then
recommended
I
switch
machines
for
the
next
treatment,
which
I
did.
During
my
next
treatment,
the
machine
was
in
the
wrong
room,
and
I
waited
a
half
hour
before
it
was
moved
to
the
room.
While
complaining
again
about
having
to
mark
my
legs,
she
again
marked
large
segments
and
proceeded
with
the
new
machine.
The
machine
used
was
supposed
to
have
a
cooling
spray
but
the
spray
was
not
working
correctly.
The
treatment
was
super
painful
(more
painful
than
3
other
laser
machines
I
have
used
before).
When
I
commented
on
the
pain
and
said
that
the
cooling
air
wasn’t
helping
much,
the
specialist
threatened
me,
“well,
I
can
try
it
without
the
air
and
see
how
that
is
for
you.”
Then
while
halfway
through
treatment,
the
machine
ran
out
of
product
and
I
was
left
waiting
on
the
table
while
a
manager
came
in
and
reprimanded
the
technician
for
not
marking
my
legs
correctly,
for
not
tracking
the
product.
She
asked
me
why
I
switched
machines
and
said
I
was
a
perfect
candidate
for
the
previous
machine.
I’m
not
sure
what
happened
to
the
previous
technician
but
it
felt
like
a
bit
of
a
bait
and
switch.
After
the
last
experience,
I
don’t
want
to
finish
my
treatments
even
though
I
spent
hundreds
on
them
already.
I
would
avoid
this
place
at
all
costs.
Not
sure
why
they
have
5
star
reviews.
I
have
had
effective
laser
in
other
areas
without
the
pain
or
the
bad
experience
that
I
have
had
at
this
med
spa.
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