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👍👍 Great service provided from Manny assisted me and my husband with locating the unit and informing us of all information People often mention service, Manny, unit, storage, great, Great, Desmond, helpful, location, experience,


Address

2445 NW 38th St, Miami, FL 33142

Website

www.publicstorage.com

Contact

(786) 600-2046

Rating on Google Maps

4.90 (435 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (16) Manny (16) unit (11) storage (10) great (10) Great (9) Desmond (8) helpful (8) location (7) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ana Cristina S. 6 months ago on Google
    Great service provided from Manny assisted me and my husband with locating the unit and informing us of all information
    1 person found this review helpful 👍

  • 5/5 Denis R. 11 months ago on Google
    Manny assisted us in completing our rental he walked us through the process and showed us the unit which was exactly what we needed for our business needs . Location was very clean and very tranquil place to store my stuff .

  • 5/5 Enjoli A. 1 year ago on Google
    Desmond is awesome! He really helped me out. When your are looking for a storage unit contact Desmond!

  • 5/5 Tony K. 1 year ago on Google
    i went to this location for information on storage and was assisted by Manny he was very informative, and very inclined to help find me the best option

  • 5/5 Mavin P. 1 year ago on Google
    Excellent service from Manny and the property was super nice and clean and very well maintained . Manny helped guide me in renting the correct size I needed as I have never had to rent a unit before.

  • 5/5 Lorenzo L. 1 year ago on Google
    Great rental experience fast and efficient Manny was great

  • 5/5 Angela J. 1 year ago on Google
    Rented a 7x10 today with Manny it was a very pleasant renting experience. I really like the location and the cleanliness of the store as a whole

  • 5/5 Isaiah R. 1 year ago on Google
    Process was extremely smooth, amazing service! And manny was extremely kinda and generous and explained everything!

  • 5/5 yauco150 9 months ago on Google
    Visited this facility from out of town inquiring about a storage space since I’ll be moving there in a few days. I was assisted by Manny whom was very pleasant and gave me all the information I needed he was very communicative , informative and very friendly . Additionally I want to point out the overall appearance of the facility stood out to me due to its cleanliness which is a big factor for me in deciding on what location to go with . Overall a great experience & highly recommendable!

  • 5/5 Christian M. 7 months ago on Google
    I went into this location looking for a unit and I was assisted by manny who was very helpful and helped me find the appropriate space size I was looking for.

  • 5/5 Darwin F. 1 year ago on Google
    Great rental experience property was very clean and a pleasant manager working there named Manny . Definitely recommend this location

  • 5/5 Kyra R. 1 year ago on Google
    Amazing service ! It was a smooth process and made the moving a lot easier than it tends to be. The prices are reasonable, the gentleman there explained how everything worked so I left with no confusion and was 100% confident in my moving process!!! Thank you Manny :)

  • 5/5 Anthony J. 1 year ago on Google
    Sheesh, that was easy, you go in, say, “I need a space” and here comes Manny, I gotchu - I was literally in and out within 30 minutes - everything was clean, the service was really nice and quick, where time is money, I saved a lot and got what I needed in speedy time, this dude deserves a RAISE, encore Manny!

  • 1/5 Antoni V. 1 year ago on Google
    May 5, 2023 . have a terrible service. waited for the manager for 2 hours on the street from 11 am to 1 pm . 2 hours later he opened from the inside. he looked like he had just woken up. the manager didn't show us what the unit looks like so we could figure out how much space we need. we went to another place in extra space.

  • 5/5 Carolina R. 11 months ago on Google
    Nolberto ando Rosa are the Best. They are so helpful and Nice. Thanks guys for all your help.

  • 5/5 Moh S. 6 months ago on Google
    I meet Mr.Many and he was super nice and helpful, I really appreciate his professionalism and work dedication as he help me find what i want, I really wish we have many people like him. Thanks a million for your great service.

  • 5/5 Diego L. 6 months ago on Google
    Great service provided by Manny very attentive property very clean and very well spoken the young man

  • 5/5 Esperanza T. 2 years ago on Google
    This is a good location to store at. Jorge is very kind and helpful. I am happy with the service provided. I'm a happy customer.

  • 5/5 Latrice F. 2 years ago on Google
    I came in Wednesday for service and Mr Desmond greet me with the most humble smile he has excellent customer service my experience was amazing thanks Desmond I’m sending all of my friends/family to see you the talks on the way to the storage was very encouraging thanks for lifting me up I was down you really cheered me up ❤️❤️❤️❤️

  • 5/5 Delores S. 2 years ago on Google
    I Came In Today To See About Pricing For A Unit As I Will Be Moving Very Soon I Was Greeted And Help By Desmond Who Was Of Great Assistance I Came In With My Grandma Who Is Sometimes A Bit Much But Desmond Smiled And Didn’t Get Rude And Answered All Of Her Questions Despite The Tone Of Her Voice Great Customer Service Will Be Returning 3/26 Thank you god bless

  • 5/5 Shawn P. 2 years ago on Google
    I Called This Location Tuesday Morning To Get Information About A Future Rental And Desmond Was Such A Great Help I Found Out You Guys Have An Erental App Where I Could Pretty Much Set Up Everything Myself He Even Offered To Have Me Come In The Store To Help Me Set Up Everything I Arrived Wednesday And There He Was Smiling And Attentive He Knew Exatcly Who I Was When I Walked in And Said My Name I Was Able To Set Up My App And Will Be Moving In Soon Great Service And Very Informative And Friendly

  • 5/5 Alfonso A. 1 year ago on Google
    Assisted by Yasmany great attitude and great customer service skills property very well kept. Pleasure to do business with people like this just makes it smooth

  • 5/5 rene 2 years ago on Google
    Manny was extremely helpful and very courteous! He made my business transaction go very smoothly! It was an all around great experience!

  • 5/5 Lissette D. 2 years ago on Google
    Very great service provided by Manny , he has been a great asset to this store and company . Every time I stop by to pay he always has a smile on his face and is always asking me how everything is working out and I love that it shows appreciation and that he actually cares .

  • 5/5 Angelico A. 1 year ago on Google
    Great service from Manny in the office he had a few people and acknowledged every single person. This man has a great attitude and is an amazing people person. This is the type of people you want to so business with . amazing experience and love the unit he recommended

  • 5/5 Latonia C. 1 year ago on Google
    My experiences with public storage was very satisfactory.. the relief manager Desmond was very helpful and professional.. not to mention very efficient. I would recommend your company to anyone who needs storage space, because of the professional manner he shows in assisting customers.

  • 5/5 Miguel V. 2 years ago on Google
    The jorge Manger was very helpful .

  • 5/5 Klevi B. 2 years ago on Google
    Jorge was very insightful about my different options and helped make the sign in process very easy and smooth!

  • 5/5 PPR Driver 9. 2 years ago on Google
    Nolberto was excellent help. Location was great for me. Everyone very welcome. Definitely will come back when needed.

  • 5/5 coolSpaceair 2 years ago on Google
    Jorge was helpful in getting me into a space quickly and easily

  • 5/5 Verna B. 2 years ago on Google
    The employee name Jorge. He's very kind and polite. If you ever rent from here. Ask for Jorge he will help you with no problem.

  • 5/5 Henry C. 2 years ago on Google
    Your help is very much appreciated Nolberto. You are the best and very good customer service.

  • 1/5 Marcos F. 2 years ago on Google
    I had a storage unit at this place/location. Suddenly I get an email stating that I had successfully vacated the unit. I had not requested to vacate any unit, I had not been in the storage facility in a few days. I was surprised about getting this email at 5:30 PM just 30 minutes before closing the business day. I started calling the storage facility and no one would pick up. I called the corporate office and they had no way of telling whether I had vacated and whether I had lost thousands of dollars in equipment that I use for work. Then, it took 3 days to get back access to my storage unit. It's by far the worse customer service I've ever experienced in my life. I took my things and I am taking my business somewhere else. It's just terrible this place got 5 stars.


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