3/5 Lionel J. 8 months ago on Google
Not
totally
disappointed,
but
my
stay
wasnāt
as
good
as
I
had
hoped.
The
staff
was
friendly
but
the
building
and
rooms
seem
to
be
a
bit
outdated
.
Additionally,
after
checking
in,
it
wasnāt
explained
to
me
that
there
were
two
towers
with
accompanying
elevators.
Because
of
this
missed
detail
,
I
carried
all
of
my
luggage
to
the
9th
floor
of
the
wrong
tower.
When
I
couldnāt
find
my
room
number
I
called
the
front
desk
and
it
was
explained
to
me
that
I
had
taken
the
wrong
elevator
and
that
I
needed
to
walk
to
the
other
tower.
Not
a
big
deal,
but
slightly
frustrating
after
driving
8
hrs
.
Once
I
got
to
my
room
I
noticed
there
was
no
refrigerator,
something
I
needed
for
my
drinks
and
food
I
packed
for
the
road.
The
young
lady
at
the
front
desk
was
nice
and
accommodating
and
put
in
a
request
to
have
one
delivered.
Three
hrs
passed
and
no
one
showed
up.
It
wasnāt
until
I
called
again
that
they
finally
came.
As
stated
earlier,
the
rooms
seemed
to
be
a
bit
outdated
and
the
bathroom
was
much
smaller
than
I
had
hoped.
The
towels
were
sort
of
dingy
instead
of
the
crisp
white
that
you
normally
get
at
hotels.
After
my
first
night
I
requested
a
clean
up
and
extra
towels.
(Thereās
a
sign
that
says
complimentary
room
service
upon
request).
After
running
errands
for
the
day
I
returned
to
the
hotel
and
nothing
had
been
done.
I
called
the
front
desk
again
and
spoke
with
Tammy
and
explained
that
my
stay
hadnāt
lived
up
to
my
expectations.
She
was
extremely
nice
and
gave
me
a
voucher
for
free
drinks
in
the
downstairs
lounge.
I
appreciated
the
fact
that
she
went
the
extra
mile
to
make
it
right
for
me.
The
workout
room,
dining
area
and
lounge
were
nice
and
I
had
a
nice
view
over
the
pool.
I
also
liked
that
they
have
plenty
of
parking.