5/5 Trevor G. 11 months ago on Google
An
Unforgettable
Stay:
Exemplary
Staff
and
Exceptional
Management
I
recently
had
the
pleasure
of
staying
at
Room-mate
Giulia
in
Milan,
that
exceeded
all
my
expectations
and
left
me
with
an
overwhelmingly
positive
experience.
From
the
moment
I
arrived
until
the
moment
I
checked
out,
every
aspect
of
my
stay
was
nothing
short
of
perfection.
The
staff,
management,
and
overall
ambiance
of
this
hotel
were
simply
outstanding.
I
have
a
travelled
all
over
the
world
as
an
Airline
staff
&
stayed
so
many
hotels
but
nothing
like
Giulia’s
experience.
First
and
foremost,
the
hotel
staff
were
exceptional.
From
the
friendly
and
warm
welcome
at
the
reception
desk
to
the
attentive
and
accommodating
housekeeping
staff,
every
employee
went
above
and
beyond
to
ensure
my
comfort
and
satisfaction.
Their
genuine
smiles,
courteous
demeanour,
and
willingness
to
assist
with
any
request
made
me
feel
like
a
valued
guest
throughout
my
stay.
It
was
evident
that
the
staff
took
pride
in
their
work,
and
their
dedication
to
delivering
exceptional
service
truly
set
this
hotel
apart.
The
management
of
this
hotel
deserves
special
recognition.
It
was
clear
that
they
had
implemented
a
comprehensive
training
program,
as
the
entire
team
displayed
a
remarkable
level
of
professionalism
and
efficiency.
They
seemed
to
have
a
genuine
passion
for
their
work,
consistently
going
the
extra
mile
to
create
a
pleasant
and
memorable
experience
for
guests.
The
attention
to
detail
was
evident
in
every
aspect
of
the
hotel,
from
the
impeccably
clean
rooms
to
the
well-maintained
facilities
and
common
areas.
Speaking
of
the
rooms,
they
were
nothing
short
of
luxurious.
The
decor
was
elegant
yet
modern,
creating
a
soothing
and
comfortable
environment.
The
amenities
provided
were
of
the
highest
quality,
and
the
attention
paid
to
even
the
smallest
details
was
remarkable.
The
housekeeping
staff
did
an
excellent
job
of
keeping
the
rooms
tidy
and
well-stocked,
and
any
additional
requests
I
made
were
promptly
addressed.
Beyond
the
exceptional
staff
and
management,
the
overall
ambiance
of
the
hotel
was
delightful.
The
lobby
exuded
a
welcoming
atmosphere,
with
tasteful
decor
and
comfortable
seating
areas.
The
hotel's
amenities,
including
the
fitness
centre
and
lobby
area
were
clean,
well-maintained,
and
easily
accessible.
I
particularly
enjoyed
the
hotel's
restaurant,
where
I
had
some
of
the
most
delectable
breakfast
during
my
stay.
The
culinary
experience
was
a
true
delight,
with
a
wide
variety
of
options
and
impeccable
service.
The
Guest
relation
staffs
were
over
to
top.
The
best
I
have
met.
In
conclusion,
my
stay
at
this
hotel
was
an
absolute
delight,
and
I
cannot
recommend
it
highly
enough.
The
extraordinary
staff,
exceptional
management,
and
overall
ambiance
created
an
unforgettable
experience.
Whether
for
business
or
leisure,
this
hotel
is
a
true
gem
that
sets
the
standard
for
excellence
in
hospitality.
I
am
already
looking
forward
to
my
next
visit
and
the
opportunity
to
once
again
revel
in
the
comfort
and
impeccable
service
that
this
hotel
provides.
Can
not
wait
to
be
there
soon.