1/5 ALEXANDRIA H. 3 years ago on Google
Iāve
gotten
great
haircuts
from
two-three
different
stylists
here
for
years.
Eight
to
be
exact
and
my
salon-customer
relationship
has
come
to
an
end.
I
donāt
get
my
hair
colored
often
and
because
I
always
get
the
cut
I
want,
I
figured
I
would
get
the
color
I
wanted
as
well.
I
made
a
consultation
appointment
and
was
paired
with
Blanca
who
was
sweet
and
gave
lots
of
feedback
on
two
color
ideas.
A
whole
consultation
appointment
with
photos
of
what
I
wanted
and
what
I
didnāt
want
as
well...
I
came
back
around
three
weeks
later
to
get
my
hair
done
with
the
same
photo
from
the
consultation
appointment.
I
was
twenty
minutes
late,
did
call
when
I
was
on
my
way.
I
understand
I
was
late
but
was
told
by
the
stylist
(same
one
as
mentioned)
would
still
have
time
to
do
my
hair
and
she
did
have
enough
time
in
the
end.
I
was
going
to
go
for
a
lighter
color,
blonde:
the
color
in
the
photo
and
no
ashiness,
all
over
but
that
changed
to
balayage
but
keeping
the
same
color.
What
I
ended
up
with
was
a
color
that
didnāt
match,
my
front
pieces
being
lifted
much
too
far,
an
ashy
blonde,
and
an
uneven
dye
job.
The
front
pieces
give
Rogue
from
X-men
vibes
and
while
in
the
chair
Blanca
said
she
would
tone
it
down
but
there
really
isnāt
a
difference.
In
the
reference
photo
the
front
is
the
lightest
but
on
my
head
as
you
can
see
there
is
a
stark
difference
with
all
of
my
hair
including
the
lightened
pieces.
There
is
no
transition!
The
color
is
ashy
as
well
and
she
even
commented
that
the
color
is
ashy.
I
commented
while
in
the
chair
that
the
color
isnāt
what
I
want.
All
throughout
this
appointment
I
showed
the
same
photo
used
in
the
consultation
appointment,
booked
an
appointment
with
the
same
stylist,
and
communicated
all
my
thoughts
and
concerns.
It
would
be
one
thing
if
the
results
were
what
I
wanted
and
I
didnāt
like
it,
in
this
case,
everything
was
not
what
I
wanted.
Poor
execution
and
overall
not
well
done.
As
you
can
see
in
the
back,
the
color
is
higher
on
the
left
and
lower
on
the
right.
I
understand
some
highlights
like
in
the
middle
being
higher
but
over
all
the
color
is
uneven
and
poorly
done.
Iāve
reached
out
to
my
stylist
who
did
my
hair
for
a
refund
and
was
refused
one,
even
a
partial.
Iāve
reached
out
to
potentially
another
who
responded
via
Facebook
who
also
refused
a
refund.
I
was
offered
to
come
into
the
salon
to
have
it
fixed,
by
any
of
the
stylists.
Iām
not
comfortable
with
the
idea.
I
did
not
go
back
in
as
these
are
my
conclusions:
I
constantly
communicated
and
had
visual
representations
for
my
look
at
my
consultation
and
the
appointment,
what
else
did
I
need
to
communicate?
And
second,
if
this
is
the
standard
allowed
at
the
salon,
what
does
this
say
about
the
capabilities
of
other
team
members
who
would
potentially
āfixā
my
hair.
These
photos
were
taken
by
the
stylist
in
the
chair
at
the
end
of
the
appointment.
For
the
$190,
this
doesnāt
look
like
itās
worth
it.
Iāve
included
the
reference
photo
for
the
color
I
wanted
as
well.
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