3/5 Katie K. 8 months ago on Google
Pros:
+All
the
staff
interactions
I
had
here
were
wonderful.
Everyone
was
so
kind
and
welcoming.
+Good
variety
of
breakfast
options,
such
as
waffles,
breakfast
sandwiches,
Bagels,
coffee,
muffins,
and
cereal.
Might
not
be
great
if
you
have
dietary
restrictions,
though.
+Nice
location.
20
minutes
from
downtown
MPLS
as
well
as
Mystic
Lake
casino.
In
a
well-upkept
area
and
felt
safe.
Less
than
10
minutes
from
restaurants
and
fast
food.
+Spacious
rooms.
I
would
have
preferred
an
oven
over
a
dishwasher
in
the
kitchenette,
but
they
did
have
stove
tops
available,
as
well
as
dishes
and
utensils.
There
is
a
full-size
fridge
and
freezer.
Shower
was
accessible.
+immense
amount
of
storage
available
in
the
room.
+The
patio
seating
out
front
was
a
nice
addition.
Free
parking
Cons:
-We
were
woken
up
by
housekeeping
pounding
on
our
door
3
hours
before
check-out.
We
had
a
late
night
at
a
concert
and
that
was
very
unappreciated.
-I
paid
for
a
room
with
2
queens,
and
I
was
put
in
a
room
with
2
full
beds
and
a
pull-out
bed/couch.
Not
a
huge
deal,
but
I
shouldn't
have
been
charged
for
queen
beds
when
they
weren't.
As
a
loyalty
member,
that
shouldn't
have
happened.
-No
on-site
restaurant
or
room
service
available.
The
pantry
options
were
very
limited,
mostly
just
soda
and
chips.
-The
microwave
in
our
room
REEKED
of
Ramen.
Anything
we
put
in
there
smelled
like
chicken
Ramen
and
it
was
off-putting.
-The
bathroom
wasn't
as
clean
as
I
would
have
hoped,
but
it
was
spacious.
Towels
had
questionable
stains
on
them,
as
well
as
the
bedding.
Overall
the
stay
was
satisfactory,
but
I'm
not
sure
I'll
stay
at
this
hotel
again.
It
just
didn't
quite
meet
my
expectations
for
a
Hilton
hotel.