The most unfortunate place I ve seen. Food noneatable cook could be unprofessional. Catering disgusting rooms with dangerous slippery stones. The red wine served was really bad compared to others we have tried in Italy. The hotel looks as if they are going to pull it down. No air- conditioning except for the fan. The looks of the hotel is shabby. I have stayed at hostels and I knew beforehand what to expect /smart packbakers in London looked even better/here they claim they have 4 stars. It seems unbelievable

I hate to say it, but it was the worst stay I've ever experienced. The shower booth hardly drain so I had to turn the faucet on and off continuously during my shower to prevent flooding. The bedding was also terrible because the mattress felt like a huge sponge with zero elasticity. I couldn't help but keep staying since I was a part of group tour, however, I was completely eager to leave there as soon as possible. I strongly recommend the owner to refurbish the rooms, and he/she might get a chance to price the room rate more higher. I've stayed at several 4-star hotels in Italy, however, only this staying made me quite annoyed. If you're considering staying at this hotel during your travel to Italy, I will completly disagree with that idea.

This is more of a 2- star hotel than 4. The rooms are really old fashioned and you can tell everything is old but still I would give it a better review. Update: room service is ok but still the below is soo terrible I am not giving it a better review. The breakfast experience was the worst. The food was terrible, and everything was served in the original package! When salami run out, for example, the serving lady just drops 5-6 more pieces of salami. Lol like that is going to cover the 10 ppl that got in. The same with croassants ( the ones on the photo) - she literally dropped them from one plate to another. Like she hates being there. I am staying one more day but seriously thinking of skipping breakfast. The croassants were ok. I understand that some things are tipically Italian, but I have been to other Italian hotels with fewer stars that had more offering and better service for breakfats!

The hotel is a total disaster… from the look of the hotel to the helpfulness and decency of the staff… It is difficult to understand why is this hotel rated with 4 stars since the hotel is half-ruined, the rooms are terrible, the furniture in the room is broken, dust is everywhere, moisture on the walls, the beds stink, there is no hot water in the shower, so we showered in the cold freezing water… if we talk about hotel staff - terrible people !!! Unhelpful, rude and arrogant !!! They do not meet the basics of etiquette - they do not greet hotel users, to our request to repair the shower, their answer is: "It's not our fault, take a shower with cold water!". If we talk about food, suffice it to say that we got stomach poisoning, digestive problems and vomiting… food is not cooked, it is raw..it is served completely cold and on paper plates !!! Cutlery is not washed, it is greasy and dirty !!! Drinks served in plastic cups !!! The hotel garden is uncleaned, full of cigarette butts, leaves, bottles of various alcoholic beverages, leftovers, etc.… In short - the hotel is disgusting! Disaster service! Heartfelt advice to all people looking for accommodation - definitely don't go to Venice Palace Hotel !!!! Bypass it, because you can find a much better hotel!!

The room was super super nice. But the shower had a problem with the water spray and the door was broken so water would leak everywhere in the washroom. The breakfast was also provided though it was a bit strange to see that we were served on the table rather choosing the buffet on our own.

Verry nice room with old furniture. But, in my opinion, this bring charm to the place. Breakfast was just enough. When I stay, the room was very clean. Also, very big room! Convinient place to stay if you want to visit Venice!

It was not a great experience thrir services not good at all I regret booking this hotel for me and my driends plz dont book it

Perfect place to stay, great employees 👏 👌