Shibuya Bunkamura Street Ladies Clinic image

Shibuya Bunkamura Street Ladies Clinic

Medical clinic Gynecologist Gynecologist only Abortion clinic

One of the Most Reviewed Gynecologist onlies in Shibuya


Address

Japan, 〒150-0042 Tokyo, Udagawacho, 32−7 HULIC &New UDAGAWA 7F

Website

www.shibuya-bunkamuradori-ladies.jp

Contact

+81 3-5428-6118

Rating on Google Maps

3.10 (219 reviews)

Open on Google Maps

Working Hours

  • Sunday: (National Foundation Day), 10 am to 3 pm, Hours might differ
  • Monday: (National Foundation Day (Observed)), 10 am to 12:30 pm, 3 to 7 pm, Hours might differ
  • Tuesday: Closed
  • Wednesday: 10 am to 12:30 pm, 3 to 7 pm
  • Thursday: 10 am to 12:30 pm, 3 to 7 pm
  • Friday: Closed
  • Saturday: 10 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: reception (17) time (15) reservation (12) wait (10) understand (9) pill (8) appointment (7) receptionist (7) hospital (7) treatment (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Alexandra Y. 7 years ago on Google • 44 reviews
    The staff was helpful with my basic japanese. The had English forms but no English pamphlets. No appointment but it was pretty fast. On the website it seemed cheaper than other clinics but there are extra fees here and there and makes it as expensive as the others.
    2 people found this review helpful 👍

  • 1/5 I M. 8 months ago on Google • 3 reviews
    I am indebted to the prescription pill, but whenever I go there, the receptionist is cold and makes me feel depressed. I understand that you are tired from showing around to so many people every day, but I think you should stop assuming that customers should know the hospital rules. Every time I come here, I wonder why they're there if they don't like serving customers. The female doctors are always kind and I feel at ease when I enter the treatment room.
    4 people found this review helpful 👍

  • 1/5 nana 8 months ago on Google • 10 reviews
    I am grateful that I am able to receive medical treatment on Saturdays and Sundays. It's just that the waiting time is too long. At first, I didn't know that I could make an appointment, so I waited for over 3 hours, but I agreed to wait and was examined, so there was no problem, but even though I made an appointment for another day, I still waited for about 2 hours. Ta. I understand that there will be a slight delay, but 2 hours is too long. I wish they would at least indicate on the reservation screen that you will have to wait even if you have a reservation. The attitude of the receptionist is really terrible. The nurses, teachers, and cashiers were all very friendly and I would definitely go again. I can't help but think of the receptionist.
    1 person found this review helpful 👍

  • 3/5 今野絵美 6 months ago on Google • 21 reviews
    The female receptionist was just average. I have the impression that most of the nurses are kind and listen to my stories. The teacher also listens normally. However, you will have to wait until you pay, and if you go without making a reservation, you will have to wait for about 2 hours, so it is definitely better to make a reservation.

  • 1/5 Vi Vi T. 6 years ago on Google • 1 review
    The Japanese lady reception who is standing in the middle is terrible; she is not trying to help a customer who can't speak Japanese. I requested an English speaking, but they don't have today. I want to buy Marvelon pills, this is the second time I stop by there, the process is different with the first time so I don't know that have to check my blood pressure by myself and take some blood to test after that, the reception clearly know I can't speak or understand Japanese but she keep standing there and speaking fully Japanese , why don't she make a minute show me the machine to check my blood pressure? When customer can't understand the language why don't you use the action to teach them what to do ? That's not a difficult thing and customer smart enough to understand the action. Doctor and nurse are nice but the reception are worst, work like a robot with no heart, not try to help people when they need. I will never come back!
    5 people found this review helpful 👍

  • 1/5 s 5 months ago on Google • 2 reviews
    The clinic was located on Bunkamura Street, so it was difficult to get to without a map. I made an appointment and came to the hospital, but since it was my first visit and I had to fill out a medical history form, I think there was a long wait as it was a Saturday and Sunday. It feels like it takes about 30 to 40 minutes. The waiting area was quite crowded as it was the doctor's appointment. It seems that the clinic has its own unique reception method, and it seemed like the other patients at the reception had finished their treatment and there was no more work to do, so when I tried to talk to them, they told me, ``Please wait in that line.'' It was done. People visiting the hospital for the first time didn't understand, and I felt that the way they communicated things was very cold. When I went to see the doctor, I explained my consultation to the director, but it felt like a complete process. My hope was to seek counseling for my amenorrhea and get my menstruation back to normal. I had had the same symptoms many times and had been prescribed hormones at other clinics, so I thought it would be the same this time. The first thing that started was about cervical cancer testing, which was like an upsell. I understand the importance of getting tested, but I wish they would have explained to me why I needed that test. After the pelvic examination, I was told to stop my periods while looking at a pamphlet on dysmenorrhea. In the first place, I don't want to take pills every day for a long time, considering the risks and my own constitution. ``Do you have any concerns?'' I was asked, and I told her that I was worried about continuing to take the pill, but she said that it was not unhealthy and that if I continued taking it, my hormones would stabilize and my skin would become beautiful. I got the impression that they couldn't get along. I didn't understand why they had suggested stopping my period in the first place, and there was not much explanation about the ultrasound during the pelvic exam. I had no idea what evidence was. Of course, it's possible that I don't fully understand, but personally I think that's the same as not telling them. I don't think the doctor or the clinic had that intention, but the whole thing was sloppy. There were consultations that started with the receptionist and felt like the doctor's routine work (maybe they had to be quick because it was busy). I don't think I'll go there again. When I went to another clinic two days later, I found out that I had PCOS, so I decided not to take the pill prescribed here and am proceeding with that treatment. We do not recommend this for those who want to decide on a policy after consulting with the teacher to some extent. On the other hand, I think it's better if you want to move forward with the conversation quickly. It seems that their strength is the treatment that other clinics don't have, but I wish they would listen to the patient's wishes first.
    3 people found this review helpful 👍

  • 4/5 matt j. 9 months ago on Google • 2 reviews
    Even before the move, I have been seeing a doctor for pill prescriptions and regular checkups. Even before the move, I thought that the attitude of the receptionist (only one) was cold and bad based on the reviews. However, recently, I no longer have any unpleasant experiences at the reception desk because they smile and treat me kindly. If possible, I would like you to continue to respond warmly in the future. As for waiting time, reservations are required, and even if you make a reservation, you may have to wait, but I recommend visiting on weekdays rather than Saturdays and Sundays. On weekdays, they often guide you very smoothly. However, if you can only go on Saturdays and Sundays, you should be prepared to wait. When I went there after the move, I noticed that people were sitting in the back when it was busy, and even when they were called to pay, some staff members didn't hear their voices. Is there a microphone at checkout like before? I wish they would call me something like that.
    3 people found this review helpful 👍

  • 4/5 M U. 9 months ago on Google • 2 reviews
    Since the reservation time had passed, it was automatically canceled, but I took the opportunity to accept it as no reservation. The waiting time was certainly long, but I knew from the internet that the appointment slots were full, so I was actually grateful that I was able to see the doctor. For those of you who come to the hospital without a reservation, you can imagine that people with reservation slots every 10 minutes will come in front of you, and then it will be your turn. I came on a Sunday morning and was told at the reception that it would take about 3 hours, but in reality it was just under 4 hours. The reservation slots are very narrow, so on days when there are a lot of reservations, it's almost impossible to cut into someone who has made a reservation, so you should be prepared to be close to the final reception time. The female doctor I saw was polite and trustworthy. He listened to my wishes and took action. There are many doctors who work on assembly lines, and I can't decide on a family doctor, but this was the first time I wanted to see this person. I'm glad I waited. If you are looking for medical treatment, this is definitely a valuable clinic that offers treatment on Saturdays and Sundays and is open on the same day. However, even those who only wanted the pill had to wait a long time, and the hospital was always crowded. I thought it would be a good idea for patients to use it properly, including online.
    2 people found this review helpful 👍

  • 2/5 Haru k. 7 months ago on Google • 2 reviews
    I felt that this clinic was trying to follow the manual, for better or for worse. I visited a doctor to alleviate PMS and was prescribed a mini pill. Although it wasn't intended for contraceptive purposes, the nurse's explanation about the mini pill was all about its contraceptive effects. Arranging explanations based on patient complaints is not in the manual, so it may be difficult. The explanation itself was very thorough and the nurse had no complaints at all. The receptionist's manual probably says, ``Once you have filled out the medical questionnaire, you should line up at the reception line first,'' but when handing over the medical questionnaire, they may say, ``When you have finished filling it out, please bring it to the reception desk.'' I was confused because they didn't always give directions according to the manual. When I took the medical questionnaire to the reception desk as instructed, I was told ``Please line up at the line''. I was surprised at how high-pressure the way he said it was. By the way, there were no other patients other than me at the reception. Depending on whether I arrived in front of the line or not, another person at the reception desk called out to me. Maybe going to the reception desk at this clinic means standing in front of the line. However, this cannot be known from a first-time patient. If you are asked to bring it to the reception desk, we will come to the reception desk. Even though I was scolded for that, I thought the guide was unfriendly. If you look at the reviews, you will see many complaints about the reception staff's response. In response, I see people replying, ``I didn't mean to do that, but I'm sorry if I made you feel that way,'' or ``The staff have great personalities,'' but even after being given guidance, multiple people still point it out. Either they can't change their unpleasant attitude, or the clinic's level of guidance is low. Since I made a reservation, the wait time was about 10 minutes. Recommended for those who don't have much time and don't mind the terrible attitude of the receptionist.
    2 people found this review helpful 👍

  • 5/5 Heart B. 6 months ago on Google • 1 review
    It was open until Sunday, so I made an appointment the night before and the nurse gave me a detailed explanation of the morning-after pill. I had to rush to find this hospital after my first attempt at birth control with my partner failed, but the nurses there were so kind that I was glad I had chosen this hospital. thank you.


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