1 star is too much. Very poor experience. I just began a 3-month trial before the COVID-19. I went to the Club only twice. When I wanted to cancel my membership, they asked me to pay the entire trial fees €280. They were not flexible or understanding. I do not recommend this Club.

Racist and islamophobic. As a hijabi, i was not allowed to swim in the pools as I was asked to take off my hijab. I was also constantly stared at and given unwelcoming looks by other members and staff. Really disappointing service, atmosphere and environment. Unless you are white I don’t suggest you come here.

I took two consecutive yearly Club Plus memberships. No matter how much you pay for the access to the club, they treat customers as cattle. Two months and 3 weeks before the end of my 2nd year membership, I noticed the club that I were not going to renew my membership for a 3rd year due to medical reasons. They returned to me with their holy Terms and Conditions, telling 3 months prior was necessary to stop a contract, and they invoiced me a month more, just for the cash flow. I do not wish bad for the club, I just describe the facts so that you reader go there with appropriate knowledge . I was planning to return to the club soon or later but the only thing they obtained with such a disgusting behavior is that I am not going to spend a single penny in this place anymore.

The manager does not take responsibility for the members... Deplorable... and the welcome 😭😭 Really for real athletes, go your way 4 swims impossible........ Good luck R. d’Humilly de Chevilly

During COVID, DL treated most of its clients very poorly. Besides, in summer 2020 few people followed the rules by wearing masks properly in common areas. The worst thing was the way they treated our money , which they basically never returned , and although we were undwr a global pandemic and I was pregnant they still made me pay 3 months of empty membership since I was ending the contract earlier 😏

A lot of classes and facilities. Very nice environment. Some facilities would be even nicer with an upgrade/renovation. The (co)working space could be bigger and much better soundproofed. Some phone booth to have conference calls would also be usefull. The people at the crèche (daycare) are amazing !!

Wish give MINUS 10 stars, but Google does not have that, so I will have to give 1.....HORRIBLE TREATMENT... STAFF TREAT YOU LIKE THEY ARE PAYING YOU TO BE A MEMBER...VERY ARROGANT STAFF!!! the membership is very expensive and it is even more expensive considering the way they will treay you. Very poor service, full of arrogant people working there. DO NOT RECOMMEND AT ALL!!!!

Extremely overcrowded, absolutely impossible to park, dirty floors and mats plus really bad wifi. On top of that membership is very expensive but they treat you like cattle. Due to their latest Lloyd application terror forcing each person to sign up for each activity and punishing if you don't come hopefully we will be a big group to sign out!

(Translated by Google) I have been affiliated for years in this club and nothing is done against the theft and disappearance of personal property, on several occasions my belongings have been stolen and the management does nothing neither on the personal level nor on the member levels, the least thing is to send a message to anyone entering and leaving this club to raise awareness of this phenomenon. In a club as prestigious as this one management must pay attention to this situation to reassure the members of this club and new members. Not until last Tuesday I stole a coat from the PRADA brand worth 1500 € with 200 € in my pocket, a gentleman at the reception (Tuesday at 22.45h) squarely send me to walk when I told him about this flight and didn't want to hear anything, a very rude person, a shame that such a person works in this establishment. Seeing that nobody is doing anything, I decided to file a complaint with the police to have a chance that the thieves would no longer feel safe. (Original) Je suis affilié depuis des années dans ce club et rien n'est fait contre les vols et les disparitions des biens personnelles , a plusieurs reprises mes affaires on été volé et la direction ne fait rien ni au nivaux du personnelle ni au niveaux des membres , la moindre des choses est de lancer un message à toute personne entrant et sortant de ce club pour sensibiliser ce phénomènes . Dans un club aussi prestigieux quelle celle ci la direction doit prêter attention à cette situation pour rassurer les membres de ce club et les nouveau adhérents . Pas avant que Mardi dernier on ma volé un manteau de la marque PRADA d'une valeur de 1500€ avec 200€ en poche , un monsieur à la réception ( le Mardi a 22.45h ) ma carrément envoyer balader quand je lui ait annoncée ce vol et ne voulais rien entendre , une personne très désagréable , une honte qu’une telle personne travaille dans cette établissement . Vue que personne ne fait rien je décidé de déposé plainte à la police pour avoir une chance que les voleurs ne ce sentent plus à l'abris .

This one * is for their deceptive advertising everywhere on social media for a 3-month trial membership. When you go in person they tell you it's a mistake, and you have to sign up for 4 months and won't honour their advertising for 3 months! The salesperson said management is aware and won't edit the ads. The screen shots are from today. If they won't honour this, what else won't they honour once you sign up?!! Otherwise, the place is impressive and the staff very friendly. You do pay for the poshness because the upper level subscription is almost 10x that of Basic Fit.

Even One star is too much. Receptionists are trained as watchdogs no matter if one has longstandig platinum access for 600euro x month, they treat you with suspicious and rudeness. No etiquette, pool too crowded and dirty water, in a nutshell I would not recommend it anymore.

(Translated by Google) The David Lloyd of Uccle is squeezed by unreasonable profitability criteria: crowded courtyards even when booking, disproportionate waiting for a place in indoor parking or public parking on avenue van Bever. Ok for the profitability, but it is also necessary that the members feel good and respected 😬 (Original) Le David Lloyd d Uccle est pressé par les critères de rentabilité déraisonnables: cours bondés même en réservant, attente disproportionnée pour une place en parking intérieur ou parking public avenue van Bever. D accord pour la rentabilité, mais il faut aussi que les membres se sentent bien et respectes 😬

Very nice country club with friendly/helpful staff

Just walk away! They became crazy about recruiting new members. Now, the swimming pool is just as packed as a public pool in a hot summer day. It's impossible to get a spot in the parking. The courses are packed. The restaurant is full of guests and dirty. The waiters are over stretched and cannot keep up with the number of people. As the infrastructure is the same, the deterioration is visible. The ceiling of the swimming pool has a big hole in it. The changing rooms are dirty with many brocken lockers. The seats in the lounge are all stained and smell. Finally, there is the problem of safety. You can't leave your car unlocked or leave your bag on a seat in the lounge... it will be stolen. This club is not worth paying close to 200 eur per month. You will be better off going to Posseidon. At least it's only 3 euros

Its definetely a great place. However service level and especially facilities for working people (courses in the evenings?) and families with kids are (especially in the weekend) limited and overbooked. New online booking system for (kids); i never managed to book a course for my son, all is always full. Perfect club for Uccle-based retirees and non-working people. For all others, overpriced for the benefits, unfortunately!

Extremely busy club and impossible to park. Booking is obligatory if you want to follow a class and classes are often full 1 week before. Rooms are not ventilated so no oxygen and horrible smell after 2 consecutive classes. Mediocre price/quality ratio. Rotterdam branch is better.

Very bad experience few days back - as I am working in HR for over 20 years. I wanted to speak to General Manager due to the complain about conversation with Facility Manager and person who arrived was Assistant General Manager. Very rude lady who even spoke to her own colleagues in very bully way and very arrogant way to me Not recommend from my side!

It’s a lovely location and the facilities are great. On the flip side, there is something wrong with David Lloyd Uccle: ever since my family tried to cancel the membership in July 2022, there was a series of misunderstandings: July 2022 we cancel the membership in person for the whole family (we barely went and with 1 small kid and another on the way we needed to keep things closer to home). We continue being charged 3 months as per the contract (until October 2022). In November 2022 we notice we were charged a 4th month as well. Call DLloyd to hear that we cancelled only husband, while pregnant wife and toddler continue the membership. We were told this was a misunderstanding and would be fixed, money reimbursed. Called again in December 2022 to check. We were told the same thing again so waited some more. February 2023 still nothing. Call DLloyd to check and were told reimbursement not happening (not clear why). It’s really not ok to treat customers like this

(Translated by Google) Hello everyone who reads our reviews. David Lloyd's Sports Complex is GOOD (Original) Привет на всички които четат отзивите ни. Спортен комплекс ДАВИД ЛОЙД Е ДОБЪР

Very pleasant and very high quality. Large choice of courses. However not for every purse. Access through subscription. You can receive a free day visit if you are interested in applying.

No comments

I had a tour some time ago, nice facilities and i guess the only outside Pool in town. But: especially in the weekend very crowded, finally i signed elsewhere. Just my opinion but the exclusive approach is not met.

(Translated by Google) Beautiful establishment, complete gym. A flat all the same, the pool is not always very clean and I do not speak footbaths ... (Original) Bel établissement, salle de sport complète. Un bémol tout de même, la piscine n'est pas toujours très propre et je ne parle pas des bains de pieds...

(Translated by Google) Women who clean very unpleasant and do not do their work because this last Friday she chatted in the corridors and the toilet at the entrance to the swimming pool is disgusting thank you for making the message (Original) Femmes qui font le nettoyage très désagréable et ne font pas leurs travaille car ce dernier vendredi elle papote dans les couloirs et le wc à l entrée de la piscine est dégoûtant merci de faire le message

(Translated by Google) The place is very privileged, but the main interest is for the space given to the urban agriculture which settled near the entrance. (Original) Le lieu est très privilégié, mais le principal intérêt est pour l'espace donné à l'agriculture urbaine qui s'est installé près de l'entrée.

Pool on a weekend day is very busy, seemed to me that appointments aren’t checked at all. Doesn’t feel safe with Covid.

Suspicious place to go with family Lots of activities for children of all ages which allows us as parents to play sports or relax

No respect rude and reply late on mail (few weeks waiting). Overloaded club. Service doesn’t worth the price. Crowded on weekends and Wednesdays. Every class needs to reserve but usually full. The classes for children are especially full all the time. Price of membership raised. And the staff are not nice and polite. I’d say they are not professional at all. Sometimes I forgot to take towel before I came in the club and went downstairs (towel is free for premium membership.) I came back to reception to ask a towel but the most of the staff were just looking at me with doubt and ask me to pay 1 € for towel. I needed to explain 2 times to prove I didn’t take any yet. What a shame. I don’t know how much people cheating for this 1€ towel in this club when they can already afford the monthly fee. And for the invitation. I had right to invite my friends. But my father in law and brother in law ( they are members too) could just leave a message at reception and their friends could come in the club alone but with me I have to show up at the reception to receive my friends. I don’t understand why there’s different. And when we had problem. We went to their application to client service. Even you chose BRUSSELS one to communicate. At the end it showed the UK one. BUT which is way more polite and nice. The mail from Brussels one were rude and not polite at all. I felt like I was disturbing them. Anyway will never come back again.

Been a member for a year, horribly over subscribed. Never any parking, have to book classes days in advanced, no space in the restaurant and not enough staff so tables often dirty / give up waiting to order. The only reason to stay is the creche which is wonderful although now starting to book up. Whenever you go they are showing more people around. Compared to the David Lloyds in Cambridge and Colchester, extremely busy and unpleasant.

Great gym !

(Translated by Google) The place is good, you can relax and play sports. The staff is also good and you can also play football with people who have similar interests. I recommend everyone to visit, although the price bites, but it's worth it (Original) Место хорошее, можно отдохнуть и заняться спортом. Ещё персонал хороший и ещё можно поиграть в футбол с людьми, которые схожи по интересам. Рекомендую всем посетить,хоть цена и кусается,но оно того стоит

Too pretentious for me and a bit old school. But the site is nice

(Translated by Google) Magnificent place for children's courses among others. A bit expensive but the service is proportional. The children go to the swimming pool every day and every week there is a particular activity adapted to the age. The hot meal is provided on site and adapted to the diet. The setting is splendid and the teams very friendly. (Original) Endroit magnifique pour les stages d'enfants entre autres. Un peu cher mais le service est proportionnel. Les enfants vont chaque jour à la piscine et chaque semaine il y a une activité particulière adaptée à l'âge. Le repas chaud est prévu sur place et adapté aux régimes alimentaires. Le cadre est splendide et les équipes très sympathiques.

Great club, thanks to Isabelle for her welcome and to the coaches who helped me get to grips with the machines, looking forward to the group lessons! Swimming pool and wellness area (hammam) at the top :)

Be careful if you leave a medical certificate at reception to suspend your subscription during your illness, take photos and check your bank account carefully. My certificate was lost, the manager refused a duplicate and my account was wrongly debited, this is unacceptable!!! In short, disastrous and very unprofessional management of the problem which has lasted for almost a year and is still not resolved.

So far a wonderful and unbeatable experience comparing to some other premium gyms in Brussels! As a platinum member you receive numerous advantages. Always available parking or a valet service. Everything is just so spacious!

The setting is truly magnificent, the infrastructure and equipment are top of the range. And I was really accompanied, cared for and pampered by Morine who does a remarkable job. Small downside: make the towels/wipes available for self-service and at will. I don't think that would ruin the business plan ;-)

Perfect

(Translated by Google) Very good pro (Original) Très pro excellente

Great place to attend. One of my favourite spots in brussels

Omfg! Incredible! All of it! Incredible! Isabelle was incredible too! She was just about to leave her shift n she stayed to show me around! How lovely n she was friendly, fun, very knowledgeable omg. I have my free trial day tuesday! I cnt wait!

Amazing venue & great standards, very friendly..well done DL Bruxelles

My journey there has only just begun but I feel like I'm gonna enjoy it so very much. Many things to do, many classes, ways to relax. Heaven on earth.

More of a "country club" vibe than hardcore gym, but the range of equipment, facilities and classes is top notch and the staff is professional and polite. Lots of kids on the weekends (and they have special activities for children). Very nice spa area for relaxation after your workout.

There is huge space for improvement. maintenance isnot their best approach. The floor is not always clean. But the facilities seem good.

Friendly and helpful staff, good choice of classes, family friendly, good facilities, great food and snacks at café.

Very nice place with lots of classes, swimming area, cafe ! A bit too crowded though , especially in the changing rooms

Best place to do sport, to relax , to chill, to meet people in Brussels !!!

Nice. A bit on the expensive side, and suffering a lot from covid. Hope it can reopen fully soon

Best DL I’ve been to and I’ve been to many. Parking is awful though. If you don’t know the neighbourhood you will be in trouble. Other than that, the place is immaculate and well managed.

Total unprofessioneller und respektloser Umgang mit potenziellen Neukunden: Ich hatte heute einen Termin um 15 Uhr mit einer Klubmitarbeiterin, um den Klub zu besichtigen und Informationen zu einer potenziellen Mitgliedschaft zu erhalten. Als ich aufgrund des starken Verkehrsaufkommens nur leicht verspätet (gerade mal 15 Minuten!) an der Rezeption eintraf, hieß es, es sei niemand mehr da und die zuständige Mitarbeiterin sei bereits vor 5 Minuten gegangen. Nachdem ich um die Koordinaten der Klubleitung bat, um mich zu beschweren, wurde ich von der Mitarbeiterin, die mich versetzt hatte, angerufen. Sie sagte, sie wäre gegangen, da ich nicht pünktlich war. Ich entschuldigte mich mehrmals bei ihr, dass ich verspätet eingetroffen war und es nicht geschafft hatte, ihr telefonisch Bescheid zu geben. Ich fragte allerdings auch, ob das normal sei, bereits nach 10 Minuten zu verschwinden, ohne zu prüfen, ob der Kunde nicht etwa schon unterwegs sei. Darauf antwortete sie arrogant, dass es schließlich meine Schuld sei, wenn ich mich nicht an den Termin halte. Sie sei ganz alleine und hätte zu einem anderen Termin gemusst. Verstehe nicht, dass sie so knapp nach meinem Termin einen anderen Termin ausmacht. Hätte von einem Klub dieser Art nicht so eine "exklusive" Behandlung erwartet. Da hat man nicht den Eindruck, dass denen die Kunden wirklich wichtig sind. Aber ich sehe von Rezensionen weiter unten, dass ich nicht der einzige bin, der so von oben herab behandelt wurde. Beschwerde an die Klubleitung ist abgeschickt. Bei so einem abschreckenden ersten Kontakt vergeht einem jedenfalls die Lust auf mehr, zumal ja niemand für solche unangenehmen Erfahrungen auch noch teuer bezahlen will.

(Translated by Google) Very user-friendly (Original) Tres convivial

(Translated by Google) Very well received. (Original) Très bien reçu.

(Translated by Google) It's more of a garage than a dealer (Original) C'est plutôt un garage qu'un concessionnaire

(Translated by Google) Very complete club, but the welcome at the reception this Sunday, September 13 was not there. Usually the employees are very competent and friendly. It's a shame because it really doesn't make you want to re-register. (Original) Club très complet, mais l accueil a la réception ce dimanche 13 septembre n y était pas. D habitude les employés sont très compétents et sympathique. C est dommage car ça ne donne vraiment pas envie de se réinscrire.

(Translated by Google) Very nice spacious and airy environment (Original) Très bel environnement spacieux et aéré

(Translated by Google) I love the pools (there are two large and two small for children). (Original) J’adore les piscines (il y en a deux grandes et deux petites pour enfants).

(Translated by Google) Good food in a nice, quiet environment. Staff are very busy at times, but always try their best to serve you friendly and quickly. After exercise or after a wonderful sauna, this is a good way to recover! (Original) Lekker eten in een mooie, rustige omgeving. Personeel heeft het soms heel erg druk, maar doen steeds hun best om je vriendelijk en snel te bedienen. Na het sporten of na een heerlijke sauna is dit een goede manier om te recupereren!

(Translated by Google) Test day at the club. Arrival in an exceptional place. The restaurant: rude staff, dish served cold (with an hour's wait) on another table. We went to pick up our dishes ourselves after 10 minutes of waiting. In short, scandalous ... (Original) Journée test au club. Arrivée dans un endroit exeptionnel. Le restaurant : personnel désagréable, plat servis froid ( avec une heure d attendre) sur une autre table. Nous avons été chercher nous même nos plat après 10 min d attente. En bref scandaleux...

(Translated by Google) overall very good (Original) dans l'ensemble très bon

(Translated by Google) Have a great day at David lloyd (Original) Très bonne journée a David lloyd

(Translated by Google) I want to spend a lot of time there. Wonderful setting and welcome (Original) J'ai envie d'y passer beaucoup de temps. Cadre et accueil merveilleux

(Translated by Google) Super and friendly as atmosphere .... (Original) Super et sympathique comme ambiance....

(Translated by Google) excellent gym. the renovated castle is impressive. the outdoor pool is very pleasant during the summer (Original) excellente salle de sport . le chateau renovee est impressionnant. la piscine exterieure est tres agreable pendant l'ete

(Translated by Google) Very welcoming staff, exceptional sports complex apart from the fitness room which is a bit messy (Original) Personnel très accueillant, complex sportif exceptionnel à part la salle de fitness qui est un peu en désordre

Overall : terrible service...

Worth visiting especially for lobbying and for enjoying sport, although a bit expensive.

Best place ever to workout, eat and relax

Beautiful location in Brussels and great facilities. Obviously more expensive than most but you get what you pay for.

(Translated by Google) Prestigious place, staff listening to restaurant access without necessarily being members. Good value for money at the restaurant. (Original) Lieu de prestige, personnel à l'écoute accès aux restaurant sans être membres nécessairement. Bon rapport qualité prix aux restaurant.

(Translated by Google) Nice (Original) Legal

(Translated by Google) Some of my works (Original) Unos de mis trabajos

(Translated by Google) One of the best clubs in Belgium with a great swimming pool, tennis courts, football field, gym ect. (Original) Einer der besten Clubs die es in Belgien gibt mit tollem Schwimmbad, Tennisplätzen, Fußballplatz,Fittnesstudio ect.

(Translated by Google) nice structure, but a little too busy (Original) belle structure ,mais un peux trop fréquenté

(Translated by Google) Great in every way. Friendly. Excellent hygiene. Jaccuzi steam room sauna. Swimming pools. Many sports.parking for the car. (Original) Super à tout point de vue. Sympa. Excellente hygiène. Jaccuzi hammam sauna. Piscines. Nombreux sports.parking pour la voiture.

(Translated by Google) Excellent sports and wellness setting. (Original) Excellent cadre sportif et de bien-être.

(Translated by Google) It's a great place. As long as you pay the price (Original) C'est un superbe endroit. À condition d'y mettre le prix

(Translated by Google) Great if you want to relax. (Original) Excelent dacă vrei să te relaxezi.

Good facilities, though too far out of town to be usable unless you live nearby - and above all abysmal customer service. They kept trying to charge me six months after I had cancelled membership, and refused to return the month when they had succeeded in overcharging, despite their membership staff assuring me over the phone twice that they would refund those charges. They claimed I had signed the wrong form, but I had double-checked with the reception staff who gave it to me that it was sufficient to cancel for my whole family. Overall, a very disappointing end to a rather lacklustre experience. I cannot recommend joining.

An excellent atmosphere, great facilities and group training sessions… all you need to focus on a good workout.

Love this place ! The new gym with all New machines, nice crossfit training area, new free weight area ! I was very impressed of the changes.

What a place! Stunning facilities and great, welcoming staff. Had a swim in the heated outdoor pool today, awesome experience. Would totally recommend!

Very pleasant, especially the spa, and thanks to Morinne for offering me a smoothing session in the changing rooms! Very friendly ☺️