Saturday 2:30 p.m., a couple of days ago I had some stitches removed and the wound opened. I have come to the CAP to attend to them so that they close it again. They tell me to come back at 3:30 p.m. because no one can serve me at this time because everyone is eating. My complaint is not against the workers, although I believe that they should always leave someone on duty and go out to eat in shifts, but against the hiring of staff and internal organization of CATSALUT.

(Translated by Google) I put one star because it won't let me put less. Terrible attention. I tried calling on the phone while I was away. They literally IGNORE the phone; I saw it clearly. It is a health center, people do not call out of pleasure, but out of necessity. I have left a record at the Institut de la Salut, I hope they do an inspection because it is a lack of respect and professionalism. (Original) Pongo una estrella porque no deja poner menos. Pésima atención. Hice la prueba de llamar por teléfono estando fuera. Literalmente IGNORAN el teléfono; lo vi claramente. Es un centro sanitario, la gente no llama por placer, sino por necesidad. He dejado constancia en el Institut de la Salut, ojalá hagan una inspección porque es una falta de respeto y profesionalidad.

(Translated by Google) 0 healthcare! With Date 08/22 I modify my review to complain and ask the medical staff of the center (I suppose not everything, but so that it is known and taken into account) that women feel uncomfortable when what is supposed to be a professional The doctor addresses us during a consultation with phrases such as “how beautiful you are, how can I not help you”. You can be nice without being annoying. It is not pleasant for us to be alone with a man who tells us these things, with or without good intentions. ENOUGH OF UNNECESSARY COMMENTS! Previous review: The staff seems to do more administrative than specialist management. A medical professional to whom you explain your problem and he answers a “and what do you want?” Well obviously it is you as a professional who should tell me what I need... Or “how many days off do you want?” Well, those that you as a professional understand are going to be necessary... Medical professionals really need to get their act together! That's not how it works! (Original) 0 atención sanitaria! Con Fecha 08/22 modifico mi reseña a para quejarme y pedir al personal médico del centro (supongo que no todo, pero para que se haga saber y se tenga en cuenta) que las mujeres nos sentimos incómodas cuando lo que se supone es un profesional médico se dirige a nosotras durante una consulta con frases como “con lo guapa que eres como no te voy a ayudar”. Se puede ser amable sin incomodar. No nos resulta agradable estar a solas con un hombre que nos dice estas cosas, con o sin buenas intenciones. BASTA YA DE COMENTARIOS INNECESARIOS! Reseña anterior: El personal parece que hace más gestión administrativa que de especialista. Un profesional médico al que le explicas tu problema y te responde un “y que es lo que quieres?” Pues obviamente es usted como profesional el que debe indicarme lo que necesito… O “cuantos días de baja quiere?” Pues los que usted como profesional entienda que van a ser necesarios… De verdad que los profesionales médicos deben ponerse las pilas! Así no se trabaja!

The staff was very helpful and kind. They tried as hard as they could even though there were some communication problems, due to me not speaking spanish very well. I did not have to wait long and got excellent treatment. Many thanks to the great team working there!

una vergüenza, me tiro llamando toda la mañana y nadie me coge el teléfono, y cuando voy allí, veo que están en la recepción sin hacer nada, muy bien

I have to pay the mutual insurance to have the tests done that the doctors at this center do not want to send me, it is completely embarrassing to arrive with a problem explaining that you feel so bad that this discomfort is affecting your daily life and they don't care exactly, they They are so hot, sending you home without looking at anything, anything, and telling you to come back if you get worse (they do this to me both with a prior appointment and in the emergency room). GENTLEMEN, I PAY FOR PUBLIC HEALTH EVERY MONTH. I'M SICK OF ARGUING EVEN FOR THEM TO GIVE ME AN IRON FOR HAVING ANEMIA IN THE ANALYTICS!!! On top of that, they get outraged when you arrive with reports from the mutual insurance company and POSITIVE results in things that they have refused to look at, so that at least they prescribe the treatment for you. I am going to escalate the case to the higher body because the center's management works at the same level as its employees. 3 claims with the same 3 answer sheets, copy and paste. If anyone wants to do it, contact me, the more of us there are, the stronger we will be! I don't know how he is not ashamed to go and demonstrate, on top of that.

Este centro es de lo peor. Ayer llevo a mi hija de urgencias por dolor de muelas y me dicen que no tienen en todo el día dentista en el centro que si podemos ir al día siguiente. Vamos hoy de urgencias otra vez y nos dicen que hasta la semana que viene no se pude visitar, le digo que vamos de urgencias y me dice que tienen todas las horas cogidas(pero si es Urgencias) . Y la sala de espera del dentista vacía. Una vergüenza.

Vergonzoso el servicio para pedir hora imposible por tlf y imposible por internet es increíble que un servicio tan importante tenga tan mala gestión.

La atención no puede ser peor. Los médicos no tienen ningún tipo de tacto. Hoy nos ha tocado una doctora en pediatría que se ha ganado el premio de la peor actitud del mundo. Te tratan como si fueses tonto. Cada vez que vamos me sorprende más la mala atención que tienen con los peques. Si vamos es porque necesitamos ayuda no porque disfrutemos en ir a molestarles. La verdad es que no entiendo para que trabajan como médicos 😐.

(Translated by Google) It's unfortunate that you've been trying to get in touch with them for 3 hours and nothing ... so let's go 😓😓 (Original) Lamentable que lleves 3 horas intentando ponerte en contacto con ellos y nada ... asi vamos 😓😓

(Translated by Google) Let's see if you hire more macho people, there is no one who takes the call noooo ever???? But if this is maintained with OUR taxes, how can it be that you pay something that does not exist? That is, the telephone service? (Original) A ver si contratáis a más gente macho, no hay nadie que coja la llamada nuuuuuunca???? Pero si esto se mantiene con NUESTROS impuestos como puede ser que pagues algo que no existe? Es decir, la atención telefónica?

(Translated by Google) There is no way to talk to them ... "the lines are busy" is the answer you get ... a disaster (Original) No hay manera de hablar con ellos..."las líneas están ocupadas" es la respuesta que obtienes...un desastre

(Translated by Google) Telephone, impossible to answer. They said that your family doctor called and nothing at all. You had to live calling and calling. Difficult to obtain time and urgent waiting hours. No matter the day or time always the same. It did not facilitate online cancellations, you had to go physically and not through the Meva Salut application. I would like to put zero stars. Illness and headache from feeling ignored. Without forgetting that the head doctor, Dr. Espanyol, was very rude and if you were ill she didn't give you leave. Luckily I don't have to go back. Pick another CAP if you can! (Original) Teléfono, imposible que contestarán. Decían que llamaba tú médico de cabecera y nada de nada. Había que vivir llamando y llamando. Difícil obtener hora y urgencias horas de espera. No importa el día o hora siempre igual. No facilitaba las bajas online, había que ir físicamente y no por la aplicación de la Meva Salut. Desearía poner cero estrellas. Enfermedad y dolor de cabeza al sentirte ignorado. Sin olvidar que la doctora de cabecera la Doctora Espanyol era muy borde y estando mal no te daba la baja. Menos mal que ya no tengo que volver. Escoge otro CAP si puedes!

(Translated by Google) The worst medical service I have ever seen, at reception they are a few edges of care, and some of the doctors are horrible. Not to mention that they do not pick up the phone or answer the messages to make an appointment online, you have to go to the center for any simple consultation. APPALLING. (Original) El peor servicio medico que he visto, en recepción son unos bordes de cuidado, y algunos de los médicos son horribles. Sin contar que no te cogen el teléfono ni contestan los mensajes para darte cita por internet, tienes que desplazarte al centro por cualquier simple consulta. PÉSIMO.

(Translated by Google) Shameful, they never answer the phone. I hope they take action as soon as possible. (Original) Vergonzoso , nunca atienden al telefono. Espero que tomen medidas lo antes posible .

(Translated by Google) An excellent for most of the toilets. The truth is that lately, at least in emergencies, much better than the hospital in Mollet with which it is falling The last experiences I have had in emergencies, I have seen much more professionalism and greater attention/concern than I received in the hospital time I had to go because the cap was closed. It is true that they would have to solve the queues at the counter and the telephone issue, because it despairs if it is urgent. I am not very happy with certain attentions from the counter....,. (Original) Un excelente para gran parte de los sanitarios. La verdad es que últimamente, al menos de urgencias, mucho mejor que el hospital de Mollet con la que está cayendo Las últimas experiencias que he tenido de urgencias, he visto mucha más profesionalidad y mayor atención/preocupación que la recibí en el hospital la única vez que tuve que ir porque el cap estaba cerrado. Es verdad que tendrían que solucionar lo de las colas por el mostrador y el tema teléfono, porque desespera si es urgente. No estoy muy contenta con ciertas atenciones del mostrador....,.

Terrible empathy towards patients. After leaving 90 min. before work and take my 90-year-old mother to the nurse Mrs. Flores, it turns out that she is on strike without prior notice or replacement. You can't imagine what this mobility of my mother to the CAP entails. I have always supported all strikes, but with this neglect towards older people, in my opinion, they lose a lot of strength.

(Translated by Google) The worst there is. Today my daughter went to deliver some urine samples for me and they closed her face without attending to her ... Her answer is, let her come back tomorrow ... As if we had nothing to do. To go after them to do their job ... (Original) De lo peor que hay. Hoy mi hija a ido a entregar unas muestras de orina por mi y le han cerrado en la cara sin atenderla... Su respuesta es, que vuelva mañana... Como si no tuviéramos nada que hacer. Que ir detrás de ellos para que agan su trabajo...

Trato detestable por parte de la señora administrativa de recepción! Una auténtica vergüenza!! 0 amabilidad 0 respeto 0 empatía, en primer momento al pasar número de ved teníamos el 80 y al acabar con el número 79 que ya se había ido,me acerco a la ventanilla de la administrativa con mi número 80 y me dice en un tono soberbio y prepotente que me valla para atrás que aún no ha picado el número , esta es la primera falta de respeto y educación, Nos derivaron del CAP de Parets por qué el dentista estaba de vaciones y la mujer de recepción dejándonos como mentirosos de que no nos podían aver derivado y además cuando llamo para confirmar que nos habían derivado del cap de Parets porque no se fiaba , le dijeron que efectivamente había sido así, y ella en reiteradas ocasiones les a dicho por teléfono que no le parecía bien, le han debido decir que si que es lo que tenía que hacer darnos cita de urgencia cn el dentista ya que en Parets estaba de vaciones y no había ninguno y a vuelto a decir en dos ocasiones que no le parece correcto, ahora bien Señora si fuera su hijo o un familiar amigo el que no podría ni andar del dolor de muela que tiene le parecería bien que le atendieran? Una auténtica vergüenza de señora no entiendo cómo gente tan desagradable esté de cara al público y gente con mejores aptitudes en la cola del paro una auténtica vergüenza

(Translated by Google) Phone ALWAYS off the hook, lousy follow-up in COVID cases. Horrible attention. (Original) Teléfono SIEMPRE descolgado, pésimo seguimiento en casos COVID. Horrible atención.

(Translated by Google) It would be nice if they answered the phone at some point (Original) Estaria bé que contestessin al telèfon en algun moment

(Translated by Google) Incompetent and oltretodo staff with no desire to work, all wrong, I hope you never need them, because they would let you die. (Original) Personal incompetente e oltretodo sin ganas de trabajar, todo mal, espero que nunca los necesites, porque te dejarían morir.

They serve well, they are attentive and they help what they can, at least in my case and other family members of mine, and we must take into account the cuts and what health workers and hospitals endure. For me, the best center is the only thing that the doctors change a lot and this makes trouble for them but this is not their fault. They can have errors with so many changes that are made to them. And my case is not easy but oh I continue and I hope their salaries rise. Let's also be empathetic, those of us who are going to be cared for. Here they serve in other centers in other municipalities, they do not serve.

The receptionist there, an older lady, with straight blonde hair, is very unpleasant, she has very bad ways of saying things, on top of that, if it's your turn to serve, she asks you every last detail and takes the liberty of giving her opinion on what you have. happens to you or why you go to the emergency room. This woman should not be facing the public, for the rest very correct, I have been coming to this clinic all my life but this woman only gets worse with age!

I have my doctor here and I am very happy with her, always friendly and communicative staff.

Go to have them tell you in a super rude way that they are already closing and that you should go to Florida, that it is open 24 hours to arrive and that it is closed, what a useless staff they make oppositions to the most incompetent, I understand that they are closing but you can say another way

They had to urgently visit my daughter, in the psychiatry department (which has the cap) I have been trying for 3 weeks to get a date and time. My daughter's condition continues to worsen, they don't give us a time, nor do they listen to how urgent her case is, we are desperate!

(Translated by Google) Your GP does not visit you. but I don't know what's the use of commenting... they don't care and they play with our money (Original) no te visita tu medico de cabecera. pero no se de que sirve opinar....les da igual y juegan con nuestro dinero

No puc de deixar d’agrair l’atenció al personal del CAP de Can Pantiquet. Tots són professionals entregats per sobre de les seves obligacions que ens ajuden als ciutadans en els nostres problemes de Salut, especialment vull recordar el nostra metge Dr. Olivares, i actualment la Dra. Palomera, i la nostra infermera la Marta Ruiz tant propers i entranyables. El seu treball és d excel·lència en un moment tant difícil per la nostra Salut Pública. Felicitats a tots i moltes gràcies per la vostra entrega.

Llevo años allí pero sigue siendo un desastre. Llamas desde primera hora que nunca cojen y a las 9 ya descuelgan el teléfono y arreando. Fui por ginecología para ponerme diu y me hicieron mucho daño, encima se molestaron por pegar un grito del dolor y me agarraron a la fuerza para calmarme. Llevo meses con dolores, ni sangrado, imposibilitandome moverme a días en la cama. Al hacerme la revisión después de meses les exprese todo esto y no me buscaron soluciones, es más, me dijeron que es acostumbrarme y que diera suerte por no quedarme embarazada en 5 años. Definitivamente te tratan fatal, infantilizandote y tratándose de ignorante y pesada. Recepción desagradable. Todo horrible

Si agafessin el telèfon mes seguit, el servei seria millor. I no sera per falta de personal, perque gent hi ha.

For giving 1 star, of course, removing Dr. Pereira and some nurses who care for my mother at home, the others seem unprofessional to me, on the phone. A simple question to a Dr. Yes, the INSS partially pays for the hearing aids, thank goodness I didn't trust them. I can't wait to see Dr. Pereira again, she is the best