Unfortunately, I can't recommend this practice after I called several times and no one answered the phone. I went there because my son had an eye injury. After I got there I was told I couldn't just show up here without calling first. When I told her it was an emergency, my little 4 year old had something in his eye, she told me she would look for a doctor who had time. When we sat down we waited an hour until it was our turn. Now the doctor came and examined my son and said nothing. After the examination, she explained to me in incomprehensible German how I should use the antibiotic cream. She didn't tell me how this could possibly come about or anything else, just unprofessional. I thanked him and left. The side effects of the cream caused severe burns on my son's face and body. Never go there again, but rather to the UNI Children's Hospital, they welcomed us and treated us wonderfully.

I was a new patient at the eye center and wanted to have my annual check-up done there. The receptionist is very competent, empathetic and nice. Despite the appointment, my waiting time of around 45 minutes was just about acceptable. The tests before I could speak to a doctor were unacceptable. The measuring device was not adapted to me. Every time I had to swallow, my perspective shifted and I could only see a little. The employee there was very stressed and had to interrupt my examination at times to check on other patients in other rooms. The result of my examination surprised me because I recently had an eye test that gave a completely different result. During the subsequent examination, I would have liked a little more information about possible side effects of the eye drops to dilate the pupils. For about 10 hours afterwards I couldn't see clearly; my eyes were so sensitive to light that it hurt. My eyes burned and the conjunctiva was red until the next morning. I was sent off with the usual cataract flyer with a direct reference to the premium lenses and the message that I should get in touch again. The whole thing made me very unsettled!

(Translated by Google) I was diagnosed with cataracts in both eyes and my vision was severely restricted. Both eyes have now been operated on and my distance vision is 100% again. I was advised and treated by different doctors in the practice. Everyone was friendly and made a competent impression on me. The other clinic staff was always friendly and courteous. For me, a coherent overall concept in which I felt in good hands. (Original) Bei mir wurde an beiden Augen grauer Star festgestellt, meine Sehkraft war stark eingeschränkt. Inzwischen sind beide Augen operiert und meine Fernsicht ist wieder bei 100%. Ich wurde von unterschiedlichen Ärzten der Praxis beraten und behandelt. Alle waren freundlich und machten einen kompetenten Eindruck auf mich. Auch das andere Klinikpersonal war immer freundlich und zuvorkommend. Für mich ein stimmiges Gesamtkonzept bei dem ich mich gut aufgehoben gefühlt habe.

My ophthalmologist recommended the OSG Eye Center to me, for which I am very grateful. I had cataract surgery in both eyes and my distance vision is 100%. The doctors are friendly and competent and the practice team is courteous and friendly. The OSG works like Swiss clockwork, you will be redirected without long waiting times. I felt I was in good hands both professionally and personally. I say thank you and will happily recommend the OSG Eye Center

Cataract surgery I had surgery on my right eye in September and my left eye in October. I can absolutely recommend the eye center in Reisholz. During the preliminary examination I was treated in a friendly and competent manner. The information took place in a relaxed atmosphere and my fears were taken away. During the operation I was sedated and therefore completely free of fear. After the operation I was offered coffee, water and a roll. All the staff I came into contact with were extremely friendly. The result of the operation is perfect. I would like to thank the entire team!!

(Translated by Google) Terrible practice, long waits. Unfriendly staff, doctors don't have time for patients. (Original) Schreckliche Praxis ,lange Wartezeiten. Unfreundliches Personal.Ärzte haben keine Zeit für die Patienten.

(Translated by Google) If you wait 3 hours despite the appointment, you will be sent to various examinations, some twice, and the same questions over and over again, which you will always answer the same way. Also the anamnesis that you fill in with the same questions. The young doctor seems overwhelmed and starts immediately with an operation, although the patient does not know anything about it, no talk of how and where, the patient should simply say yes. The doctor with tightly ripped jeans, are you private or a doctor in practice? The customer .. The patient his euro. (Original) Warten 3 Stunden trotz Termin, werden in diverse Untersuchungen geschickt, manche doppelt, auch immer wieder die gleichen Fragen, die man immer wieder gleich beantwortet. Auch die Anamnese die man ausfüllt mit den gleichen Fragen. Die junge Ärztin wirkt überfordert und fängt direkt mit einer OP an, obwohl der Patient noch nichts davon weiß, keine Rede von wie und wo, der Patient soll einfach Ja sagen. Die Ärztin mit einer tight zerrissenen Jeans, ist man privat oder Ärztin in der Praxis? Der Kunde.. Der Patient sein Euro.

(Translated by Google) After a long hesitation, I had my eyes operated on and was excellently received and treated well in your clinic. Nice team, uncomplicated processing, advice at the highest level. Explicitly Dr. I can highly recommend Neuhaus. (Original) Nach längerem Zögern ließ ich meine Augen operieren und wurde in Ihrer Klinik vorzüglich empfangen und bestens behandelt. Nettes Team, unkomplizierte Abwicklung, Beratung auf höchstem Niveau. Explizit Frau Dr. Neuhaus kann ich sehr weiterempfehlen.

(Translated by Google) My mom was warmly welcomed at the practice from day one. We were always called punctually to our appointments, even without an appointment you don't have to wait long. The whole team was very friendly, warm and extremely helpful❤ The doctors are very professional and competent Top treatment 👍 Top advice 👍 Top doctors 👍. My mom felt very safe and understood with the doctors. Definitely that will remain our ophthalmologist. I can only recommend to everyone. Kind regards... Ms. Hemmich (Original) Meine Mama wurde in der Praxis von Tag eins Herzlich empfangen. Wir wurden immer pünktlich zu unseren Terminen aufgerufen, selbst ohne Termin hat man keine lange Wartezeit. Das ganze Team war sehr freundlich, herzlich und äußerst hilfsbereit❤ Die Ärzte sind sehr professionell und kompetent Top Behandlung👍Top Beratung👍Top Ärzte 👍. Meine Mama hat sich bei den Ärtzten sehr sicher und verstanden gefühlt. Dafinitiv wird das unser Augenarzt bleiben. Kann ich jedem nur weiter empfehlen. Liebe Grüße...Frau Hemmich

(Translated by Google) I think the medical and technical care is pretty good. But the communication between the employees there and patients and accompanying persons must be improved. Over time, constructive criticism leads to a higher quality of service and location and to an increase in the rating. This is for the medical center. (Original) Ich denke, dass die medizinische und technische Versorgung ziemlich sehr gut. Aber die Kommunikation zwischen den dort Beschäftigten und Patienten und Begleitpersonen muss verbessert werden. Konstruktive Kritik führt mit der Zeit zu einer höheren Service- und Standortqualität und zu einer Steigerung der Bewertung. Dies ist für das medizinische Zentrum.

Ich bin Patientin beim Herrn Occhipinti. Er ist ein sehr netter, aufmerksamer Arzt. Er gibt einem nie ein schlechtes Gefühl und führt auch mal eine Untersuchung mehr durch, um sicherzugehen, dass wirklich alles in Ordnung ist. Ich trage seit 25 Jahren eine Brille und seit 17 Jahren Kontaktlinsen. Bisher ist das der beste Augenarzt, denn ich je hatte. Leider habe ich aber in dem Augenzentrum auch schon negative Erfahrungen gemacht, als ich zB. als Notfall ohne Termin mit einer Bindehautentzündung dahin gekommen bin. Mich behandelte ein anderer Arzt, der, ohne zu übertreiben, zwei Minuten für mich aufgebracht hatte und mir dann auch noch ganz frech vorgeworfen hat zu oft die Kontaktlinsen zu tragen. Da ich niemanden hier bloßstellen möchte, lasse ich den Namen mal weg. Ich hoffe, dass die angesprochene Person es liest und selbst Schlüsse zieht, ob sie den Medizinerberuf gewählt hat, um Menschen zu helfen oder sie eher zu verschrecken zum Arzt zu gehen. Noch ein negativer Punkt ist leider, dass eine medizinische Fachangestellte beim Messen der Sehstärke sich nicht die Mühe macht das Gerät zu desinfizieren, bevor sie weitere Patientinnen reinbittet. Vor allem zu Zeiten von Corona ist das sicherlich nicht ganz so cool. Was man aber noch positiv hervorheben kann: man bekommt immer relativ schnell einen Termin. Vor allem wenn man einen Notfall hat, darf man immer am selben oder spätestens am nächsten Tag kommen. Routinetermine bekommt man meist innerhalb von vier Wochen. (Translated by Google) I am a patient of Mr. Occhipinti. He is a very nice, caring doctor. He never gives you a bad feeling and will do one more check up to make sure everything is really ok. I've been wearing glasses for 25 years and contact lenses for 17 years. So far this is the best eye doctor I have ever had. Unfortunately, I have also had negative experiences in the eye center, for example when I I came there as an emergency without an appointment with conjunctivitis. I was treated by another doctor who, without exaggerating, spent two minutes on my behalf and then cheekily accused me of wearing my contact lenses too often. Since I don't want to embarrass anyone here, I'll leave the name out. I hope that the person addressed reads it and draws their own conclusions as to whether they chose the medical profession to help people or rather to scare them away from going to the doctor. Unfortunately, another negative point is that a medical specialist does not bother to disinfect the device when measuring the eyesight before inviting other patients in. It's certainly not that cool, especially in times of Corona. But what you can still positively emphasize: you always get an appointment relatively quickly. Especially if you have an emergency, you can always come the same day or the next day at the latest. Routine appointments are usually available within four weeks.

Reception was great. First investigations too. But it wasn't like that with the doctor. If you tell the vision is the same as the eyesight and both 10 percent. Sorry, then you definitely won't be able to see anything without glasses. And my father can still see everything in the distance and he could only see the letters in a slightly larger size, but even without glasses. In 10 percent there is even a visual impairment and he definitely doesn't have that. You didn't get any correct answers. The diagnosis wasn't explained correctly and what the situation is like at the moment. It was all about surgery. The name is not the patient's. My father-in-law was there. Update... another doctor has now contacted us and has now answered all of our questions. He also advised us against the expensive lenses. So the conversation and the fact that we don't want to sell the most expensive thing gave us confidence again and the doctor was also professionally competent and friendly.

I thought about it on a reply to my promoted post from the owner and came to the conclusion that I may have overreacted a bit, so I would like to get a new impression and then post it.

Your appointment is never certain, after about two months, 3 hours before my appointment, just call and cancel, without rescheduling or even making other new appointments.

I had an appointment quickly. But More than 2 hours there during the week for a simple eye control update. And I did not even saw any doctor. The only thing that seemed to interest them was to collect my money. I definitely do not recommend them.

Strongly recommend Dr. Francesco Occhipinti, he can speak English well, and very patient to answer questions. Helping us with passion. I have to make urgent appointment several times and it’s always possible. On the other hand, I also met with another doctor in this institution, he was not so patient and not willing to answer questions (maybe because he prefer to speak German while I cannot speak German). If you also don’t speak German, recommend to go with Dr. Francesco.

I can highly recommend this practice!!!!!! First of all, I would like to warmly thank Dr. Thank you for your super friendly and professional work! Miss Dr. Pieces realized relatively quickly that something was wrong! All the necessary examinations were arranged and she really put a lot of effort into it and not only I noticed that, but also my husband, who accompanied me!!!!. I am very grateful to her for her quick and professional manner! And I think these days most doctors just want to work on their patients, the waiting times are justified here, because a normal case can quickly become an emergency!!!!! Like me in this case!!! Please understand the waiting time! Many thanks again to the whole team from Rezi to the girls.

(Translated by Google) Kudos to the team. TOP work. Dr. Occhipinti performed an operation on me, a very friendly and competent doctor who understands his work. I was very tense on my day of surgery, but the doctor managed to put a smile on my face even in such a situation. (Original) Einen großen Lob an das Team. TOP Arbeit. Dr.Occhipinti führte bei mir eine OP durch, Sehr freundlicher und Kompetenter Arzt der sein Werk versteht. Ich war sehr angespannt an meinen OP Tag,aber Der Herr Doktor hatt es geschafft selbst in so einer Situation mir einen lächeln ins Gesicht zu zaubern.

(Translated by Google) Today I had a cataract operation on my second eye. It was again a very relaxed stay with very nice and courteous assistants and doctors. I can 100% recommend this clinic (Original) Heute habe ich mein zweites Auge einer Katarakt Operation unterzogen. Es war wieder ein sehr entspannter Aufenthalt mit sehr nettem und zuvorkommenden Assistenten und Ärzten. Ich kann diese Klinik zu 100 % empfehlen

(Translated by Google) Super nice team. A doctor who takes his time and explains everything in peace. Thank you very much, Mr. Yaici. Until the next appointment. (Original) Super nettes Team. Ein Arzt, der sich Zeit nimmt und alles in Ruhe erklärt. Vielen Dank, Herr Yaici. Bis zum nächsten Termin.

(Translated by Google) I was in the clinic for a hailstone operation. Super nice team from doctors to employees! You immediately feel good, and they are very well looked after! Both before and after the operation. I can warmly recommend this clinic to everyone. Many thanks (Original) Ich war in der Klinik wegen einer Hagelkorn OP. Super nettes Team von Ärzten bis Mitarbeiter! Man fühlt sich sofort wohl es wird super um ein gekümmert! Sowohl Vor und nach der op. Ich kann jeden diese Klinik wärmstens empfehlen. Vielen Dank

(Translated by Google) Very friendly doctor would always go back to treatment and recommend true the first time there super nice team (Original) Sehr freundlicher Arzt würde jeder Zeit wieder in Behandlung gehen und weiter empfehlen wahr das erste Mal dort super nettes Team

(Translated by Google) My daughter and I went to the practice for the first time. We are from Dr. Occhipinti been treated. He took the time to answer my daughter's (9) questions and calmly explained everything to her/us. We felt that we were in very good hands with him and can highly recommend the practice. (Original) Meine Tochter und ich waren zum ersten Mal in der Praxis. Wir sind von Herr Dr. Occhipinti behandelt worden. Dieser hat sich besonders für die Fragen meiner Tochter (9) Zeit genommen und ihr/ uns alles in Ruhe erklärt. Wir haben uns bei ihm sehr gut aufgehoben gefühlt und können die Praxis sehr empfehlen.

(Translated by Google) I was there with my 5 year old son for a check up. The whole staff was very nice and especially very child-friendly. My son had to have drips and since he doesn't like doing it, everyone helped (there was even chocolate 😍), which he then also took part in. Mr. Occhipinti was very nice and you could tell that his job is his greatest passion. A very dedicated doctor. (Original) Ich war mit meinem 5 jährigen Sohn dort zur Kontrolle. Das ganze Personal war sehr nett und vor allem sehr kinderfreundlich. Mein Sohn musste getropft werden und da er das nicht gerne macht, haben alle mitgeholfen ( es gab sogar Schokolade 😍 ) das er dann auch mitgemacht hat. Herr Occhipinti war sehr nett und man hat gemerkt das sein Job seine größte Leidenschaft ist. Ein sehr engagierte Arzt.

Mein Kind und ich waren einige Male beim Dr. Occhipinti und sehr zufrieden. Ein kompetenter Augenarzt, der für die Pat.aufklärung Zeit genommen hat, insbesondere seine Pat. zuhört und ernst nimmt. Außerdem kinderfreundlich 👍🏻Ein Verbesserungsvorschlag wäre vielleicht eine kleine Spielecke für die Kinder, damit sie sich beim Abwarten was beschäftigen können. Sonst sehr empfehlenswert. (Translated by Google) My child and I have been to Dr. Occhipinti and very satisfied. A competent ophthalmologist who took the time to educate the patient, especially listening to his patients and taking them seriously. Also child-friendly 👍🏻 A suggestion for improvement might be a small play area for the children so that they can do something while waiting. Otherwise highly recommended.

(Translated by Google) Well organized. Friendly instructions. (Original) Gut organisiert. Freundliche Einweisungen.

(Translated by Google) I was at the OSG eye center for the second time today and can only report positive things. The whole team is extremely friendly, even when the practice is full. For me, Ms. Stücke is the best doctor. Extremely empathetic and she takes the time to explain everything well. The medical director, Dr. Fischer-Varvitsiotis was really great. A very competent doctor. I felt in good hands! (Original) Ich war heute zum zweiten Mal im OSG Augenzentrum und kann nur positives berichten. Das ganze Team ist überaus freundlich, auch wenn die Praxis voll ist. Frau Stücke ist für mich die beste Ärztin. Äußerst empathisch und sie nimmt sich Zeit alles gut zu erklären. Auch der Ärztliche Leiter Herr Dr. Fischer-Varvitsiotis war echt super. Ein sehr kompetenter Arzt. Ich habe mich gut aufgehoben gefühlt!

(Translated by Google) Top and recommendable. I got an appointment at short notice, was examined and advised within my hour and I also got an explanation for my illness. Friendly, objective / professional support. I am thrilled that this clinic exists. (Original) Top und empfehlenswert. Ich bekam kurzfristig einen Termin, wurde innerhalb meiner Stunde untersucht, beraten und ne Erklärung für meine Erkrankung bekam ich auch noch dazu. Freundliche, sachlich/professionelle Betreuung. Ich bin begeistert, dass es diese Klinik gibt.

(Translated by Google) After metal splinters got into each eye while drilling the basement ceiling, I was helped here. All of the staff and doctors have always been polite and helpful to me. The waiting times were limited and for the follow-up appointments I was already there after waiting 5-10 minutes. Thanks again for the help.👍🏼👍🏼👍🏼 (Original) Nachdem mir beim Bohren der Kellerdecke in jedes Auge Metallsplitter gelangt sind, wurde mir hier geholfen. Alle Mitarbeiter und Ärzte sind mir gegenüber stets höflich und hilfsbereit aufgetreten. Die Wartezeiten hielten sich in Grenzen und bei den Anschlussterminen kam ich nach 5-10min warten schon dran. Vielen Dank nochmals für die Hilfe.👍🏼👍🏼👍🏼

Not accomdating tried to call but the line was busy, just trying to get just an appointment so decided to walk in..not expecting to get short appointment but just date but the receptionist told me no for kids and.just a simple eye control for a kid that for sure it will not last long is not accepted ..advice to get another place to get appointment ... What's the purpose of having a lot a doctor inside and it is a central place for eye doctor but won't accept patients it it totally joke ..

Terrible service, my daughter and I have conjunctivitis, I arrived with my 3 year old daughter on my lap and asked the front desk if I should register there, the lady serving us made me wait, I was at the door for more than half an hour with my daughter on my lap while other people arrived and registered before me, when I asked the woman because she wasn't serving me she told me to keep quiet

I had conjunctivitis in both eyes and was already in the hospital at night. I went to the practice in the morning, my actual practice is on Shadowstr. I moved to Hassels and wanted a new practice nearby. The lady at reception didn't accept me because I didn't have an appointment. Sorry but I didn't know that I was getting conjunctivitis otherwise I would have made an appointment. What nonsense. Can she actually reject me without asking or informing the doctor. Didn't a doctor take a Hippocratic oath that says. The following vow applies to every doctor: “As a member of the medical profession, I solemnly vow to put my life in the service of humanity. The health and well-being of my patient will be my primary concern. Bad practice that one can claim that a telephone operator decides what happens. I will also report this to the health insurance company.