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Frequently mentioned in reviews: hotel (31) nice (21) staff (19) good (18) restaurant (14) rooms (12) station (11) Mons (11) room (9) great (9)
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  • 1/5 Alice H. 8 months ago on Google
    I cannot find anything charming or romantic about this place :/ ! I can only guess that the people commenting have never traveled much in their life. Room- very basic, unhygienic toilet board full of urine. Restaurants are incredibly loud, tables are greasy, chairs are worn out and sticky, again the hygiene is not the priority. Service : extremely friendly staff. Breakfast : a total disaster of chaos and rampage - just grab a table and set it yourself, a real cantine ! SPA: serenity package is a joke - Spa area is like a train station, massage is like a tickle and definitely not worth the money. This is a hotel for business travellers, but not for a romantic spa weekend. To avoid at all costs! Checkout: the receptionist was proud to explain you quite arrogantly that you cannot get the bill before paying because this is how the computer system works. Please management educate your staff : do you often take 600€ out of your wallet without checking if what you’re paying for is accurate?
    2 people found this review helpful 👍

  • 5/5 Stephan S. 2 months ago on Google • 127 reviews New
    Schönes und sauberes Hotel. War geschäftlich dort und es war ein angenehmer Aufenthalt. Den Fitnessbereich habe ich genutzt. Die vorhandenen weiteren Spa- Angebote habe ich nicht genutzt. Das Restaurant ist erstklassig, die Bar bietet viele leckere Getränke und besonders ist das super reichhaltige Frühstück. Ich habe mich wohl gefühlt.

  • 5/5 Susie L. 2 years ago on Google
    The staff was incredibly nice, very welcoming and attentive. The room was amazing as well, very comfortable bed and reasonable prices! Definitely worth it to stay here. From my experience; with all of the amenities they have to offer (the spa and fitness center included), this is the best hotel in Mons. Don’t hesitate to book here.
    1 person found this review helpful 👍

  • 1/5 Bharat F. 11 months ago on Google
    I do not recommend this hotel especially if you are another ethnicity other than white as the staff are profiling the customers and treat them very badly. Also the housekeeping are rude and making noise in the passage. Awful experience.
    1 person found this review helpful 👍

  • 3/5 Gillian F. 1 year ago on Google
    The staff are all lovely and the rooms are comfortable. I’d love to give 5 stars but we chose this hotel because it states it has Electric Vehicle charging but when we arrived, we were told it had been out of service ‘for some time’, which is completely unacceptable - they should update their website immediately.
    1 person found this review helpful 👍

  • 4/5 Jasmin T. 4 months ago on Google • 68 reviews
    The hotel is nice and the location is great. The Rooms feel pretty modern and reasonably priced. The check in process was smooth and parking is available on site. We ate at the restaurant located in the hotel and the food was good also. We only stayed one night and my biggest complaint is that the hot water in the shower was broken, so we couldn’t adjust the temperature. We didn’t complain because we didn’t know there was an issue until we were in the shower and by then It was almost checkout. If management happens to see this it’s room 121.

  • 5/5 Geir R. 7 months ago on Google
    Nice big hotel. Quiet location. Parkering garage. Very nice breakfast. Had a nice buffet dinner. A little far walk to the city center.

  • 3/5 Jennifer F. 11 months ago on Google
    Overall I’d say the hotel is OK. The bed was not very comfortable, I think it had an old mattress. The tv is small. There is a fridge but it’s tiny and only comes stocked with water. The pool and hot tub are ok at best, but they’re part of a wellness spa so it’s always crowded and the hot tub is lukewarm. It says max 6 people but it only comfortably fits 3-4 adults, and it’s always full. The pool often has a class like water aerobics, and there’s a class leader yelling instructions to the class. Participation in the class is not included, so overall the pool/hot tub area are almost unusable to guests. The restaurant is not good at all - the food is also OK at best but wildly overpriced. Overall this is an ok hotel with an ok location if you need to be near the train station, but if you don’t then I’d advise you to look elsewhere as there are far better places to stay at this price point that don’t try to look fancy while offering basic service and quality.

  • 5/5 Echo 9 months ago on Google
    Nice hôtel very convenient from the railway station and to the city's convention centre. Great cured breakfast and cozy bar for after work drinks

  • 5/5 William Graham S. 9 months ago on Google
    Great and professional staff. Made suggestions about upgrading rooms that was well received. Sebastian great on reception and Ali thanked me for teaching him something

  • 3/5 Judith D. 9 months ago on Google
    We spent two nights in this hotel. Overall it was a good hotel; the food was delicious both evening and morning. The children are also thought of; there is a playground both indoors and outdoors plus its own menu. The old center of Mons is within walking distance. Also just in front of the new station of the architect Calatrava. The pool is nice - not very big. Quite a downside - the rooms are noisy; there was a party next to the hotel and sleeping had to wait a while.

  • 5/5 kittel q. 8 months ago on Google
    Best hotel in the area (modern , design) , the food is excellent, the staff friendly

  • 4/5 Grega B. 1 year ago on Google
    Nice hotel Rooms are spacious. Bad is too soft and pilow too high, but all in all was very satisfied with room. Location mo so good and staff members are good.

  • 5/5 Zeljko M. 6 months ago on Google
    Super professional and friendly service. Affordable prices, various technical devices. I have shopped at this store several times and it has never disappointed me. All recommendations...

  • 5/5 İsil C. 6 months ago on Google
    We had dinner here with my husband for my birthday 3 days ago. We had dinner for the first time. The service of the staff was friendly, the taste of the food was amazing, we felt very special, especially thank you to Ms. Paula. We will come often from now on.

  • 4/5 Ianthia Neeky W. 6 months ago on Google
    Breakfast was outstanding. Room had too many spiders. Food is great pay for the breakfast included or it's 25 extra a day.

  • 5/5 Javier D. 5 months ago on Google
    Stay here for a short break. I used the hotel mainly as staying place to visit places near Mons, (no really much to see in Mons) Hotel bed was very comfy, rooms were nice and clean. Location is good, very easy to get to it if coming by car, and free parking I really like the restaurant, nice food and lovely beers

  • 5/5 Rebecca K. 5 months ago on Google
    If you want a cocktail that is made with love, expertise and a little je ne sais quoi then go to Alex, the best mixologist in Mons!!

  • 5/5 Ben N. 5 months ago on Google
    Can't fault it, really nice room and amazing restaurant with friendly staff. Breakfast was perfect. Stayed with work, would return if in the area.

  • 5/5 Julian (. 1 month ago on Google • 51 reviews New
    Stayed here in 2023 and 2024. Both times were great. Rooms are nice. Breakfast is WAY too expensive. But it’s ok since it’s not mandatory.

  • 5/5 H S. 1 year ago on Google
    Classy and very professional staff who are friendly ! Would strongly recommend this hotel for a short stay. Very clean and good parking facilities /Spaces

  • 4/5 Sven R. 1 year ago on Google
    Very nice Hotel nearby the train Station. Friendly and very polite personnel. The breakfast is an amazing Buffet. If you have to stay in Mons it should be your first choice.

  • 4/5 Chico T. 1 year ago on Google
    Room.great, good size however the air conditioning dont cool the room enought, also most of the staff of the restaurant agent really good, except Rémi.

  • 5/5 Álvaro M. 1 year ago on Google
    This Hotel continues to be fantastic with good facilities, a nice restaurant and superb staff

  • 5/5 Marwin A. 2 years ago on Google
    No words! The attention and comfort of the hotel is very good!. Totally recommended. Very close to the train station

  • 3/5 Mr B. 2 years ago on Google
    Very good business hotel. The location is not great. The construction work on the station opposite restricts access to the town centre and the hotel is set in an industrial area. But - great staff at reception, lovely rooms (mini suit on 4th floor - lovely) bar and restaurant are very good (decent wine list) and a decent (very conventional European hotel) breakfast. So some issues but if you just want a solid hotel experience then this is good.

  • 5/5 Walter Joseph A. 2 years ago on Google
    Very clean! Nice ambience! Friendly staff! Thanks from Malta H'Attard Subbuteo

  • 5/5 David H. 2 years ago on Google
    Great spacious hotel, has large/nice/clean rooms, good staff, nice AC and WIFI, awesome and really good restaurant, good free parking, a nice pool/spa area, and a pretty surrounding area! The only thing they could upgrade is their hot tub. They also sell Cuban Cigars and are building another lounge bar! I will definitely stay here if I am in Mons again!

  • 5/5 Jeffrey N. 1 year ago on Google
    This is THE place to stay when visiting Mons, Belgium. The rooms are spacious, the restaurant has amazing food, there is a large shopping mall within a 10 minute walk, the Mons train station is adjacent to the hotel, and it's only a short 15 minute walk to the Mons plaza.

  • 1/5 Wout G. 1 year ago on Google
    Restaurant was noisy, way to busy, slow service. I have an EV they list charges available on the website -> they are all out of service! This is kit OK

  • 5/5 Laetitia K. 1 year ago on Google
    Really nice hotel , all the staff at the hotel were really nice , very polite and friendly . The breakfast buffet was outstanding . The cocktails were nice , the food was also really good and very big portions . Would definitely recommend this hotel .

  • 5/5 Csaba H. 1 year ago on Google
    Wonderful nice and modern hotel in the middle of nowhere. But the view from the room to the railway station of Santiago Calatrava still in construction for 7 years now, worth evreything. If you have the chance to have one of those rooms! Their restaurant is nice but the Monty’s Bar is amazing

  • 5/5 Jeff N. 1 year ago on Google
    This is an amazing hotel! Great rooms and friendly service, a super restaurant for breakfast, lunch, or dinner, close to a large shopping center, and close to the Mons train station with access to many towns and cities.

  • 5/5 Rayan C. 1 year ago on Google
    Staff is fantastic. Oriental room is great, restaurant and breakfast are excellent. Room has heating issues but after a few back and forth with the staff, they solved it. One minor issue, car charging stations are out of service.

  • 4/5 arnostu 1 year ago on Google
    A nice large hotel, with a big restaurant and bar. There are many types of room all of which are comfortable and very clean. I've only given it 4 stars as they use the small shower gels and shampoos and 3 bottles of water per day that you stay. I'm sure they could be more environmentally conscious by making a few changes. There is a gym and pool and plenty of parking. A small walk to the station and 15 minutes to the centre of town by foot.

  • 5/5 Lara G. 1 year ago on Google
    My go-to place when visiting Pairi Daiza. The hotel is located right near the train station so that's perfect. The rooms are great and affordable. I'm a big fan of the Van der Valk hotels in general and this one has never let me down. The restaurant inside the hotel is also really nice.

  • 5/5 Alison B. 1 year ago on Google
    Sauna and steam rooms are out of this world. Comfortable rooms. Friendly staff. Great if you're travelling with a dog - just ask for a ground floor room with a terrace.


Call +32 65 39 02 07 Open on Google Maps

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