Couche-Tard image

Couche-Tard

Cafe Bar Coffee shop Grocery store Convenience store Snack bar Beer store Tobacco shop Soft drinks shop

👍👍 Great location. Good parking available in front. The cashiers are always helpful and efficient. Good selection of stuff. People often mention store, service, staff, customer,


Address

6215 Henri Bourassa Blvd W, Saint-Laurent, Quebec H4R 1C7, Canada

Website

www.couche-tard.com

Contact

+1 514-337-5579

Rating on Google Maps

2.70 (37 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: store (11) service (9) staff (8) customer (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 A B. 6 months ago on Google • 263 reviews
    Great location. Good parking available in front. The cashiers are always helpful and efficient. Good selection of stuff.
    1 person found this review helpful 👍

  • 1/5 Erik S. 1 year ago on Google • 55 reviews
    Went tonight to buy a Jimmy dean breakfast and a red bull before work. Bald aging man didnt greet me but rather looked expressionless while speaking arabic on his headphones. Total lack of professionalism on his part. On top of which the Jimmy dean sandwich was undercooked when I ate it in my car. This couch tard is going downhill hiring such poor staff seemingly only aiming for certain kinds of employees. Very sad.
    1 person found this review helpful 👍

  • 1/5 Joshua L. 4 years ago on Google • 18 reviews
    So I've been coming to this couche tard for the past 12 years, since I moved in, and I am friendly with the staff, lot of them know me, and yesterday I decided to bring my service dog, I was having a bad day, and the ladie work goes up and tells me no dogs aloud.. i explain to her hes a service dog I can bring him anywhere I go. She rudely says no not here, the rules say no dogs. Well I'm sorry, you are refusing my service dog in the store and she goes and tell me leave him outside. I have my documents saying that he can go anywhere with me. I just wanted to tell everybody dont bring your service dog, if you do record them refusing you and call head office to tell them. I had to walk home, drop him off and come back. Thanks to her, I wasted 1 hour just walking back and fourth and then went to pick him up. I already called the head office.
    1 person found this review helpful 👍

  • 1/5 Louis-Philippe G. 4 years ago on Google • 3 reviews
    Overall the customer service is horrible! I've made purchases at this store on several occasions since it's part of my neighbourhood. Most of the time the employees here are unfriendly or rude. One time I respectfully explained to an employee that the candy I had just bought a minute ago was hard as a rock and politely asked for a refund. However he didn't seem to care at all and told me there was nothing he could do about it. Naturally I was shocked by his uncaring response so I told him this was very poor customer service. Unexpectidly the upset cashier pushed me, threatened to harm my mother and demanded that I leave the store. Don't ever go there, this place is definitely NOT worth your time and money.
    1 person found this review helpful 👍

  • 1/5 M. A. 1 year ago on Google • 64 reviews
    This store is always missing something no milk no coffee cream no coffee cups no bread always a story at this place they supposedly sell ready to eat food every time you go they don't guy at the counter says the manager says not to cook any not only is there always something missing the people at the cash register are extremely rude always on their phone hanging out with their friends smoking cigarettes and never have an answer for anything disgusting

  • 2/5 Nova L. 6 years ago on Google • 28 reviews
    If you want something specific, don't go here. There's an 80% chance they wont have it. I don't know if it's just my luck, or if these people really suck at stocking their products, but they always lack the one thing you go there for. Want some cheese sticks at 11am? They still haven't put any out, even though they're supposed to at 9am. I'm not going to waste my time going there anymore, I'll go to the one on Thimens.

  • 4/5 Hamad 10 months ago on Google • 6 reviews
    The store has been known for its convenient locations and an array of enticing offers, making it a preferred choice for many. Upon entering the store, I was immediately drawn to its well-structured and organized interior, which facilitated a seamless shopping experience. The arrangement of products allowed for efficient navigation, enabling customers to locate their desired items promptly. One of the aspects that initially attracted me to Couche-Tard was their assortment of "killer deals." These promotions were once a delightful blend of both alcohol and snacks, making it a haven for frugal shoppers. The combination of discounted beverages and a variety of snacks made every visit a treat. However, I must admit that I was slightly disappointed when the focus shifted primarily towards alcohol-related deals. The transition from inclusive promotions to more alcohol-centric offerings left me missing the well-rounded options that were once available. The staff at the Couche-Tard store exhibited a mix of personalities, reflecting a diverse spectrum of customer service experiences. Some members of the team were notably kind and helpful, ready to assist with inquiries and provide recommendations. Their friendly demeanor enhanced the overall shopping experience and fostered a positive atmosphere within the store. Conversely, there were instances where certain staff members appeared to be easily irritable, reacting with impatience in response to customer inquiries. While I understand that customer interactions can be demanding, a consistent and pleasant demeanor across all staff members would undoubtedly elevate the shopping experience for all customers. Despite the variance in staff interactions, the store's interior layout continued to be a highlight for me. The store's attention to detail in maintaining a clean and organized environment was commendable. This, coupled with the well-labeled aisles and sections, made it considerably easier to locate products swiftly. The aesthetic arrangement of items and the effective use of space contributed to a sense of orderliness that was truly appreciated. In conclusion, my visits to the Couche-Tard franchise store have been marked by a mixture of positive and slightly disappointing experiences. The transition from a broader range of "killer deals" to a more alcohol-focused approach was a change I found myself adjusting to. The varying attitudes of the staff members further underscored the importance of consistent customer service standards. Nevertheless, the store's interior design and organization consistently stood out, making each visit efficient and enjoyable. As a customer, I look forward to seeing how Couche-Tard continues to evolve and improve its offerings in the future.

  • 1/5 Ana G. 2 years ago on Google • 5 reviews
    says it’s 24/7, drove 15minutes all the way here at night just to see that the guy who worked here put up a handwritten sign saying “temporarily closed” at his own will. very disappointing considering he was inside the store.

  • 1/5 Nini 3 years ago on Google • 4 reviews
    No star(s) if possible! False advertising. Picked up a bag of hotdog buns for $4.99, was about to pay cashier announced $7.00 although the hotdog buns rack says $4.99. She says it's the wrong price. As a consumer how can they inform us what is the correct price??? I paid for the $7.00 dollars, just have to complain directly to Office de la protection du consommateur Quebec. Plus the staff has a BAD attitude, cannot bully consumers like this.

  • 1/5 Erik L. 4 years ago on Google • 1 review
    I don't even have to write a review cuz clearly everyone agrees but honestly for a place that's open 24/7 I've never been able to take a step into the store. I live across the street and I thought it was abandoned. Idk about the service cuz I never even got a chance to walk in the place. Idk how u guys are still in buissnes...


Call +1 514-337-5579 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Prepared foods
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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