(Translated by Google) I come from the United States for an event we had in Uruguay - Carrasco. The beautiful hotel without any service, the bedroom with 3 cockroaches but not only that we were delayed in leaving the hotel for a few hours and they literally took everything out of the room and placed it in plastic bags saying that they had called us, talked to someone… I still don't know who they called!!!!!! It is the first time in my life that this has happened to me, and I have made several hotels and trips, this has never happened to us ever!!!!! I do NOT recommend it at all (Original) Vengo de Estados Unidos llegue por un evento que teníamos en Uruguay - Carrasco . El hotel lindo sin servicio alguno , el dormitorio con 3 cucarachas pero no solo eso nos atrasamos en la salida del hotel por algunas horas y literal NOS sacaron todo de la habitación nos lo colocaron en bolsas plásticas diciendo que nos habían llamado , hablado con alguien … aún no se a quien llamaron !!!!!! Es la primera vez en mi vida que eso me ocurre , y tengo varios hoteles y viajes realizados , jamás esto nos ocurrió jamás !!!!! NO lo recomiendo en lo absoluto

I don't usually write bad reviews, but this experience with this hotel is a warning to other travelers. The hotel looks nice on pictures, but the reality is that is super old and rundown. Since the day I arrived, my shower was not working, only boiling water came out. I asked reception to look into it. They said plumber would come immediately. For the 5 days I was there, they never fixed my shower!! I had to go to another room every time. There is also only ONE staff member, so it's impossible to get anything resolved. I asked to checkout earlier because this situation was not acceptable. Hotel refused to help and even give me a partial credit for this disaster of an experience. I would NOT recommend to stay here, and avoid a bad experience.

(Translated by Google) The place is nice but many things are broken or malfunction. Little water comes out of the faucets and the mattresses are old-fashioned, as are the carpets and the locks. There are cockroaches. Upon settling in, one ends up noticing that the luxury seen in the photos is practically a stage design, they ask for full payment of the reservation upon arrival, and the personal attention, once the stay is paid, is almost nil. The breakfast is meager and of low quality. THE BEST: The garden and the aesthetics of the public spaces of the house. THE WORST: Almost all the time there are parties and private events in the main environments (public spaces) and access to guests is prevented, they condition you to seclude yourself in your room or leave the hotel. (Original) El lugar es lindo pero muchas cosas están rotas o funcionan mal. Sale poca agua de las canillas y los colchones son anticuados, igual que las alfombras y las cerraduras. Hay cucarachas. Al instalarse uno termina notando que el lujo que se ve en las fotos es prácticamente una escenografía, piden el pago completo de la reserva al llegar, y la atención personal, una vez que se paga la estadía, es casi nula. El desayuno es magro y de baja calidad. LO MEJOR: El jardín y la estética de los espacios públicos de la casona. LO PEOR: Casi todo el tiempo hay fiestas y eventos privados en los ambientes principales (espacios públicos) y queda impedido el acceso a los huéspedes, te condicionan a recluirte en tu habitación o salir del hotel.

Good service, clean and quiet room, lovely boutique hotel, very nice courtyard with pool.

Great boutique hotel. With friendly staff, tasty food and a good bed. Not to mention a pleasing ambience. Recommended.

These people took our money when we cancelled by accident and wouldn't allow us to stay. They hung up on us when we called and then wouldn't answer the phone again. We went by the hotel to check it out. The neighborhood is good and walkable with cafes and lots of Tudor houses. The hotel was run down and, as I said, the people were remarkably rude. Give it a miss.

We had many business meetings with great privacy, that was we were looking for. The place is full of interesting people. What I love of this place is that I don't feel I'm in an hotel, is like being at home. This is the place I will stay each time I'll go to Uruguay

(Translated by Google) Fantastic mansion in Carrasco, beautiful spaces, excellent quality of rest. A -10 for breakfast, more concise than the worst chain hotel. The rest amazing and perfect. I recommend (without breakfast). (Original) Fantástica casona en carrasco, espacios hermosos, excelente calidad de descanso. Un -10 al desayuno, mas escueto que el peor hotel de cadena. El resto increíble y perfecto. Recomiendo (sin desayuno).

(Translated by Google) Very beautiful building and excellent attention. What I cannot understand is why there was no place in the room to hang clothes, be it a closet, wardrobe or a simple bar to hang a hanger. (Original) Muy bello el edificio y excelente atención. Lo que no puedo entender es porque no existía en la habitación un lugar dónde colgar la ropa, llámese Placard, ropero o una simple barra para colgar una percha.

Excellent human attention. Very friendly and efficient. Great hotel to stay at!!!

(Translated by Google) Very good service and location. The building very well conditioned and comfortable. (Original) Muy buena atención y ubicación. El edificio muy bien acondicionado y confortable.

(Translated by Google) I gave a couple in the Master Suite their wedding night; where it includes, among others, a special treatment so that the bride along with some friends make up and dress to go to the wedding. It is unfortunate that they claim payment when I had left everything paid (I don't know how they keep the accounting there) and the package includes late check out at 5:00 p.m. (they were woken up at 9:30 a.m. to leave the hotel) . a pity; I had already been warned that this was happening but I reviewed everything with the person in charge so that it would not happen…. It also happened. Total lack of organization. (Original) Le regalé a una pareja en la Master Suite su noche de bodas; donde incluye entre otros un tratamiento especial para que la novia junto a algunas amigas se maquillan y visten para ir a la boda. Lamentable que les reclamen el pago cuando yo había dejado todo pago ( no sé cómo llevan la contabilidad ahí) y el paquete incluye late check out a las 17:00 hrs ( los fueron a despertar a las 09:30 para que abandonen el hotel) . Una pena; ya me habían advertido que esto pasaba pero repasé con la encargada de turno todo para que No pase…. Igualmente pasó. Falta total de organización.

(Translated by Google) A disaster. IT'S A BOUTIQUE HOTEL, few rooms, they charge you dearly and then they let 20 women invade the pool (in what looks like a "day use") and spoil your stay! DON'T COME... the service is bad enough with few people... with 20 women in the pool so... AND I HAVE PHOTOS TO PROVE THE LACK OF RESPECT (Original) Um desastre. É UM HOTEL BOUTIQUE, poucos quartos, te cobram caro e ai deixam 20 mulheres invadirem a piscina (no que parece um "day use") e estragam sua estadia! NÃO VENHAM ... o atendimento já é ruim com pouca gente ... com 20 mulheres na piscina então ... E TENHO FOTOS PRA PROVAR A FALTA DE RESPEITO

Excellent

Nice place and people in a Quiteful and elegant neighborhood.

Very pleasant and peaceful. One should take advantage of the open areas, just pretend you live there.

We spent a short night here before taking an early morning flight. Everything was fantastic: room, service, location. Super comfy extra king bed. Absolutely lovely experience.