El Emporio del Hogar - Sucursal Avenida Uruguay image

El Emporio del Hogar - Sucursal Avenida Uruguay

Home goods store Furniture store

😠 They agreed to deliver a microwave from 8 to 13. It did not arrive. THEY NEVER WARNED. In the chat they told me to wait almost an hour at 2:00 p.m., which is coordinated for 6:00 p.m., approximately. They don't apologize and they don't even show their faces. I recommend that you do not buy there. UN... People often mention good, atenci, service, January, prices,


Address

Av. Uruguay 831, 11100 Montevideo, Departamento de Montevideo, Uruguay

Website

www.elemporiodelhogar.com.uy

Contact

+598 92 458 038

Rating on Google Maps

3.70 (320 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 am to 6:30 pm
  • Friday: 9:30 am to 6:30 pm
  • Saturday: 9:30 am to 1:30 pm
  • Sunday: Closed
  • Monday: (Carnival), 9:30 am to 6:30 pm, Hours might differ
  • Tuesday: (Carnival), 9:30 am to 6:30 pm, Hours might differ
  • Wednesday: 9:30 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: good (8) atenci (8) service (7) January (6) prices (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 SILVANA C. 8 months ago on Google • 23 reviews
    They agreed to deliver a microwave from 8 to 13. It did not arrive. THEY NEVER WARNED. In the chat they told me to wait almost an hour at 2:00 p.m., which is coordinated for 6:00 p.m., approximately. They don't apologize and they don't even show their faces. I recommend that you do not buy there. UNPRINTABLE
    1 person found this review helpful 👍

  • 3/5 Camilo C. 4 years ago on Google • 97 reviews
    Ok

  • 1/5 LEONARDO FABIÁN MARTIRENA A. 3 months ago on Google • 97 reviews New
    A DISASTER! I went to the store for a light table that was on the page and on display in a physical location and they told me that they actually did not have it in stock to be able to pick it up that day, December 13th. I was thinking of purchasing it before Christmas because that's what my little girl had asked for as a gift. In consideration of that, the store staff, who are very friendly, consult the system and tell me that this product will arrive during the week and delivery is coordinated for Wednesday, December 20. before Christmas. On the 19th they called me from distribution indicating that they do not have stock and that it will arrive on January 5 and they could deliver it on January 6. That is to say, it will no longer be a Christmas gift, but a king's gift. I am told that I can exchange it for another product, I tell him no because it is the design that my little girl had requested, but I was still going to consult it and confirm it. I consult, I contact the phone number that was indicated to me and I spent at least 10 minutes waiting for someone to assist me, when they answer me, I explain the situation and tell me that perhaps they will have stock on the 5th and perhaps they can deliver it on January 6, I am consulted to be able to deliver it on Monday, January 8. He explained to my interlocutor that I had already asked for the work day to receive the order on the 20th and that I could not do it again, also considering that they may have stock on January 5. In conclusion, possibly no Christmas gift, no kings or anything. The quality of DIVINO's service is a real disaster, especially considering that it is not a neighborhood store but a company with a national presence and a certain track record, although neighborhood stores are far superior to this company in seriousness. I RECOMMEND NOT TO BUY FROM THIS STORE. Update: January 9 and the purchase has not arrived yet. I THINK IT IS NOW BUSINESS ABUSE!

  • 4/5 Ariel S. 6 months ago on Google • 87 reviews
    Excellent treatment and service, price and quality ratio 👌

  • 5/5 Gabriela P. 3 months ago on Google • 86 reviews New
    They serve very well. I always find good prices.

  • 5/5 Sebastián M. 6 years ago on Google • 53 reviews
    Gran show room

  • 5/5 maria m. 3 months ago on Google • 28 reviews New
    Fast and excellent attention. Variety of items

  • 4/5 Guillermo Z. 6 months ago on Google • 13 reviews
    They met the estimated delivery time perfectly and the order was correct.

  • 5/5 Camila González Di M. 1 year ago on Google • 12 reviews
    Very good based on quality-price ratio. I bought once and then came back twice more because it is really worth the benefits they give you, vouchers, gifts, good prices and they treat you well, which is a great detail nowadays for the customer.

  • 4/5 Raquel N. 1 year ago on Google
    He comprado ahí muchas veces, recomendable!

  • 5/5 Pablo N. 1 year ago on Google
    (Translated by Google) It is no more Divine. It is now called The Home Emporium. Low prices good quality and very good service. I recommend (Original) No es más Divino. Ahora se llama El emporio del Hogar. Precios económicos buena calidad y muy buena atención. Recomiendo

  • 1/5 Leonardo C. 1 year ago on Google
    (Translated by Google) They are scammers! They sold me a sommier by MercadoLibre with a 3-year warranty. And they billed me with 3 months. It sank and they never took care of it. I had to put the box spring in the container. The truth very scammed by this company. The case was sent to the consumer for fraud in electronic commerce and breach of guarantee (Original) Son unos estafadores!Me vendieron un sommier por mercadolibre con 3 años de garantía. Y me facturaron con 3 meses. Se hundió y nunca se hicieron cargo. El sommier lo tuve que poner en el contenedor. La verdad muy estafado por esta empresa. Se envio el caso al consumidor por estafa en comercio electronico e incumplimiento de garantia

  • 5/5 Victoria R. 5 months ago on Google • 11 reviews
    Very good service and variety of furniture.

  • 4/5 Gaby 1 year ago on Google
    (Translated by Google) I went thinking it was a branch of Divino and the sign has another name. It still has nice products and prices. (Original) Fui pensando que era una sucursal de Divino y el cartel tiene otro nombre. Igual tiene lindos productos y precios.

  • 5/5 GiGi P. 1 year ago on Google
    (Translated by Google) As always great range of products and prices (Original) Como siempre gran gama de productos y precios

  • 1/5 Soledad D. 2 years ago on Google
    (Translated by Google) After they take the money from you, they don't care about anything. They sold us a pergola that was supposed to be waterproof and in less than a month the rain broke it. They do not offer you any solution nor are they responsible for anything even though the product is sold to you as waterproof. (Original) Después de que te sacan la plata no les importa nada. Nos vendieron una pérgola que supuestamente era resistente al agua y en menos de un mes la lluvia la rompió. Ellos no te ofrecen ninguna solución ni se hacen responsables para nada aunque el producto te lo venden como resistente al agua

  • 5/5 waldemar v. 1 year ago on Google
    (Translated by Google) Very good attention and willing to provide solutions (Original) Muy buenas atención y dispuestos a brindar soluciones

  • 5/5 Gustavo C. 9 months ago on Google
    Buenísima atención y precios accesibles.

  • 5/5 Alejandro R. 1 year ago on Google
    (Translated by Google) Excellent place they have everything at a good economic price they have charity and the attention is excellent (Original) Excelente lugar tienen de todo a buen precio económico tienen caridad y la atención es excelente

  • 1/5 Lidia 1 year ago on Google
    Hice un reclamo al número que figura en la boleta y es DIvino. Quedaron en llamarme y nunca lo hicieron.

  • 4/5 NELSON T. 11 months ago on Google
    Buena atención y productos acordes al precio promocionado.

  • 4/5 Michel James N. 11 months ago on Google
    Buen lugar, pero me hubiese gustado una mejor atención.

  • 4/5 quique s. 1 year ago on Google
    Excelente atención!!! Es un outlet de Divino, con otro nombre. Precios súper bajos

  • 1/5 Jesús G. 2 years ago on Google
    (Translated by Google) They have terrible after-sales service, with responses that are not very aligned with a quality service and resolution times that are delayed if it is not followed up by the client. I will not buy there again and I recommend that you evaluate other options that are of the same price but with a differential service. (Original) Tienen pésimo servicio posventa, con respuestas poco alineadas a un servicio de calidad y tiempos de resolución que se dilatan si no se le hace seguimiento por parte del cliente. No vuelvo a comprar allí y recomiendo que puedan evaluar otras opciones que son del mismo precio pero de un servicio diferencial.

  • 4/5 Roberto P. 1 year ago on Google
    (Translated by Google) Good attention, reasonable prices, nothing to highlight (Original) Buena atención, precios acordes, nada que destacar


Call +598 92 458 038 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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