Restaurante Grazie Italia image

Restaurante Grazie Italia

Restaurant Italian restaurant

😠 A disaster. I ordered through the PedidosYa application since it told me that it was the option with the shortest delivery time, supposedly at 9:15 p.m. the order arrived. Upon arrival at 9:30 p.m. they mark the order as delivered in the application (no one had delivered anything to me) and the st... People often mention pizza, told, order, service,


Address

Michigan 1404, 11400 Montevideo, Departamento de Montevideo, Uruguay

Contact

+598 2618 1685

Price rating

$$ $$

Rating on Google Maps

3.80 (598 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 pm to 1 am
  • Friday: 7 pm to 1 am
  • Saturday: 12 pm to 1 am
  • Sunday: 12 pm to 1 am
  • Monday: (Carnival), 7 pm to 1 am, Hours might differ
  • Tuesday: (Carnival), 7 pm to 1 am, Hours might differ
  • Wednesday: 7 pm to 1 am

Featured Reviews


Frequently mentioned in reviews: pizza (11) told (7) order (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Pilar Casabella M. 4 years ago on Google • 327 reviews
    Focaccia is not focaccia. Horrible, it's a pizza dough with rosemary. The potatoes were horribly fried, hard, with old oil. The empty calzone, with tiny pieces and very little basil, had almost no basil and was burnt on the bottom. I'm never going or ordering again! Frightening!!
    6 people found this review helpful 👍

  • 1/5 Martina T. 2 years ago on Google • 4 reviews
    A disaster. I ordered through the PedidosYa application since it told me that it was the option with the shortest delivery time, supposedly at 9:15 p.m. the order arrived. Upon arrival at 9:30 p.m. they mark the order as delivered in the application (no one had delivered anything to me) and the store's phone was offline at all times. Called 6 times and nothing. I thought about going out and going to the place in person since I had already paid online, but being so hungry we opted to go to McDonald's which was the “safe” option. I had to leave my house to pick up food for the automac when I had already paid for the food from the establishment that did not arrive and we did not know if it would arrive either, A SHAME and a terrible lack of communication on the part of the establishment. After picking up McDonald's and eating at my house, the delivery appears, at 10:50 p.m., we told them that the order was listed as delivered more than 1 hour ago and no one contacted us, and they told us that it is a PedidosYa issue ( washed his hands). We told him that we had to go buy another meal and he told us “well, if you want, I'll take it” when the food was already paid for! -Bad manners/mistreatment -Bad attention and terrible service -They do not take into account the instructions- I ordered gnocchi without mushrooms and they came with -and the food is not worth the prices they have. It's not worth going through such an upset for wanting to eat in 15 minutes, and for it to end up feeling like 2 hours.
    7 people found this review helpful 👍

  • 1/5 Ana Belén S. 2 years ago on Google • 105 reviews
    The telephone service is terrible, they are always busy and the service is horrible. I had problems with several foods, I gave it several chances but NEVER AGAIN. What guarantee does a place like this give? The last order I made was for the appetizer in the photo, I didn't get either the skewers or the rustic potatoes. I called to make the complaint, and they ended up getting angry at ME for having the publication wrong. Another day I had a problem with a chicken and spaghetti, to which I called to make a complaint and they told me that they would send it to me at another time because they were busy, I continued making the complaint and always the same thing. The truth. Never again, I do not recommend.
    5 people found this review helpful 👍

  • 1/5 Silvana B. 2 years ago on Google • 91 reviews
    Not recommended, we ordered pizza with sausage and mozzarella, only the mozzarella was visible. The dough thinner than a paper, to a complaint I was told, is Italian pizza. Nooo, an insult to Italian food. The first piece could more or less be eaten, in 5 minutes it was a sea biscuit with sauce, thin, dry and hard. Never more!
    5 people found this review helpful 👍

  • 1/5 Tomás C. 1 year ago on Google
    (Translated by Google) They accepted an order for me at ordenesya and it turns out that they couldn't send it and the payment by card was already made. When we went to the restaurant to pick up the order, it took forever, on top of that, the very bad attention, no, the following. The food is rubbish, and they gave it to me unpresentable. I hope this restaurant has little life left. DO NOT COME if you want to be well treated and eat well. dire (Original) Me aceptaron un pedido en pedidosya y resulta que no lo podían mandar y el cobro por tarjeta ya estaba hecho. Cuando fuimos al restaurante para retirar el pedido demoraron una eternidad, encima la atención malísima no, lo siguiente. La comida es una basura, y me la dieron impresentable. Espero a este restaurante le quede poca vida. NO VENGAN si quieren ser bien tratados y comer rico. Nefastos
    5 people found this review helpful 👍

  • 5/5 Lionel C. 1 year ago on Google • 367 reviews
    Still Great thin crust pizza in the Italian style. Excellent cheese with taste and texture. Honestly, I try other places that look better but these guys in this store make the best pizza I have had in Montevideo bar none. Takes me a 20 minute drive from Centro but consistently worth it

  • 1/5 Lucía S. 2 years ago on Google
    (Translated by Google) I went to eat a bread milanesa, it came contaminated with disinfectant, we claimed wine again and it was still "fabulous" at the time of the claim there was no solution, they wanted to charge us for the service since we had to go to dinner somewhere else. Very bad I do not recommend it on top of cold food. I highlight the good disposition of the girl who tried the food and coincided with the contamination. (Original) Fui a comer una milanesa al pan, vino contaminada con desinfectante, reclamamos vino nuevamente y seguía con gusto a “fabuloso” al momento del reclamo no hubo ninguna solución, querían cobrarnos el servicio siendo que nos tuvimos que ir a cenar a otro sitio. Muy malo no lo recomiendo encima la comida fría. Destaco la buena disposición de la moza que probó la comida y coincidió con la contaminación.
    3 people found this review helpful 👍

  • 4/5 Andy S. 1 year ago on Google • 79 reviews
    I ordered for delivery a portion of fries, a stuffed faina and a chicken goat in pita bread, the goat has potential but could improve a lot more. As for the potatoes and the stuffed faina, both were very delicious. Adequate portions and corresponding price. But I insist that they improve the quality of the chicken goat.
    2 people found this review helpful 👍

  • 5/5 Patricio R. 5 years ago on Google • 220 reviews
    Excelente day to eat pizza outside, so we went to Grazie Italia. The food is tasteful, the pizza doe is a bit too thin for my taste but good enough and the service is excellent, it's a pet friendly place(outside), clean so what else you can ask for? Go and give it a try.

  • 1/5 Flavia F. 1 year ago on Google
    Pedí una ensalada cesar y me mandaron cualquier cosa.. pura lechuga y croutones. Sin queso ni aderezo . Llame y reclamé y me mandaron lo mismo pero con queso rallado x arriba. No sé parece ni un poco a la de la foto que tienen en pedidos, una hora y media de espera en total y sale más cara que una pizza. No compro nunca más nada.
    1 person found this review helpful 👍

  • 5/5 Marcia S. 4 years ago on Google • 62 reviews
    We ate pasta, excellent quality and presentation. The atmosphere is very nice, the attention is very good. The coffee tiramisu: exquisite! We will be back

  • 5/5 Alejandra R. 7 months ago on Google • 46 reviews
    The Milanese with delicious Pita bread. The best Tiramisu!!! And their homemade rolls, a delight!! SUPER RECOMMENDED. FAMILY ENVIRONMENT

  • 4/5 Fernando MIER A. 1 year ago on Google
    (Translated by Google) The pizza is tasty, since they make it very thin they risk burning it and that's what happened to me. A shame. (Original) La pizza es sabrosa, como la hacen muy fina corren riesgo de quemarla y fue lo que me pasó a mi. Una lástima.

  • 4/5 Ana M. 1 year ago on Google
    (Translated by Google) Comfortable and quiet, cute without pretensions. The Neapolitan Milanese for two super abundant. 👌 friendly and agile service. (Original) Cómodo y tranquilo, lindo sin pretenciones. La milanesa napolitana para dos super abundante. 👌 servicio amable y ágil.

  • 1/5 Ana C. 1 year ago on Google
    VERGÜENZA!!!! Así de grande. No me pasó una sino dos veces. Pedimos, te dicen a una hora determinada, y pasa una hora más y el pedido no llega, cuando en la aplicación dice "entregado". Fuimos hasta el local, porque además los cobardes no atienden el teléfono, y la sorpresa es que en el local no hay clientes, y los deliveris están mirando el techo. O sea, no entregan el pedido porque no se les canta!!! No les den una oportunidad, evítense el mal momento

  • 5/5 Pablo G. 1 year ago on Google
    (Translated by Google) Excellent treatment!!! The girl is super friendly and attentive! The food is not only well served in portion but also at an affordable price!!! 5 stars to you!!! I will be back!!!!! (Original) Excelente trato!!! La moza super amable y atenta!!! La comida no solo que bien servida en porción si no que a un precio económico!!! 5 estrellas para ustedes!!! Volveré!!!!!

  • 1/5 Luis C. 1 year ago on Google
    (Translated by Google) A disaster. The poorly made old food as if it were from a previous order and by default they had sent it to me. The hot sandwiches reheated and too salty like cheap cold cuts. Half-cooked fries, burger meat dry and tough, back, like it was reheated. A disaster. (Original) Un desastre. La comida vieja mal hecha como si fuera de un pedido anterior y por descarte me la hubieran mandado a mí. Los sandwiches calientes recalentados y demasiados salados como de fiambre barato. Papas fritas a medio cocinar, carne de la hamburguesa seca y dura, de vuelta, como si fuera recalentada. Un desastre.

  • 1/5 Lu L. 7 months ago on Google • 2 reviews
    I didn't go, I ordered Delivery. Unfortunately, the pizza literally came without sauce and nothing like the photos, the fries with oil that looked like they were days old. They are pathetic
    2 people found this review helpful 👍


Call +598 2618 1685 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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