Came at 8:05PM for a first visit to see if I would like it or not since I’m a Crunch member only to find out you can’t do a first day visit after 8 which they should’ve explained to me on the phone when they called me to come and try it out. Staff weren’t helpful at all one guy was so welcoming and tried to sign me up until the other guy decided to cut him off and refused to let me in because I came after 8. Funny thing is I was with two other people who have a membership and kept recommending to join Amped. Should’ve stayed where am at. Crunch Fitness is way better at least they have some great customer service who’s really willing to help.Bad experience would not recommend.

Attention to all gym lovers : It's highly advisable to carefully review your contract terms. While it's true that the staff provided an initial explanation, there's room for improvement in comprehending all the associated fees. This includes a monthly charge, an annual fee, and a rather surprising cancellation fee for membership, especially pertaining to personal training sessions. It's rather disconcerting that a request to cancel a PT session results in being charged for an entire year's membership fees, even without the opportunity to attend a single session. This raises valid concerns about transparency and practices within the fitness industry." It seems like they don’t like guest members the way them treat guest members are so rude and embarrassing in front of other people. What if you go gym with friends and some staff comes ask “He/She can’t be here and need to get out of here”. Not gonna mentioned here the PT gentlemen name here but not recommend for PT and Guest Members.

So far it's the best value I have gotten out of a gym in town. 24/7 hours are a draw and I love brand new equipment. The staff are helpful and I'm a huge fan of gyms with childcare for my girls.

All Customers, please make sure you read your contract. Not saying that the staff member didn’t explain this initially but I don’t remember all the fees. Monthly fee, an annual fee, plus a cancellation fee if you don’t give a 30 day notice which is crazy to me. The day that I came in to cancel the membership, as a courtesy and reminder, it should have been reiterated again that I would be charged a cancellation fee because I didn’t give a 30 day notice. My card was charged the very next day and I was really annoyed by that. Not to mention I called a few days prior and stated that I wanted to cancel. The staff member told me I had to come in and cancel and that was it. Still no mention about the 30 days. I called after the cancellation charge and then it was explained and also stated that I still had access for another 30 days. Well if I wanted to continue another 30 days I would not have cancelled in the first place. As a customer service trainer and business professional I do understand rules and policy. However, Customer Courtesy, satisfaction and customer experience goes a long way in our ever changing business world. This may be the gap between you and your competitors. LButler

The best gym in the river region! Lighting is immaculate (makes for great content)! The staff is super friendly and helpful! The trainers are very knowledgeable. Not crowded. Sauna works great! Equipment is brand new and taken well care of!

The staff is unprofessional. Especially the janitor Nicole. Very disrespectful! She has cause not only me but also several of my associates to cancel our membership. I will never return while she is representing Amped!!

I started at Amped as a trainer and quickly moved up into the AGM(Assistant General Manager) position. I loved the gym and the environment. I was finally able to fulfill a dream that I've had for a long time, to become a Personal Trainer and Nutrition Coach. Upon being promoted, I was told I would immediately have to re-assign all my clients and was not allowed to train anymore. My whole purpose was to "set, show, close" and a constant, daily threat of "your position is yours to lose" (everyone there is told this daily). My GM was promoted to a District Manager position and was subsequently, not in the club daily anymore. I was expected to make sure the gym ran efficiently, but was also told daily to "stay in my lane" and not ask too many questions. My goal was to become the GM at some point in the near future, but I was already being held to GM standards and expected to perform as such, as the AGM. The last conversation I had with my DM was one in which I was being scolded for slacking off too much that day, which was 1 day before the end of the pay period and myself and my team had the club's numbers at 108% to target and my numbers were at 145% to my target. I knew then, what my real purpose was there and knew I had to leave that environment. I did not give a two week notice. Why would I? Would they let me know two weeks in advance if they planned of firing me or demoting me? The answer is no, they would not!! I went last night to retrieve a couple of pieces of training equipment that belonged to me, only to find out that not only had my $300 of equipment been thrown away, but I had also been permanently banned from Amped, because I didn't work out a notice. I truly thought of everyone at Amped as extended members of family and that is something that is constantly purported by leadership. If turning on one of your own, because they did something you don't like, is they're definition of family, I definitely don't belong there. What worries me the most is that I left a Team of really good people behind, that still have to work under these same conditions. My heart goes out to them.

The spot to change your body! Unlike other gyms, this gym has a cool tempo to it, to say the least. It also has 2 boxing heavy bags and plenty of weights (free/machine). This is the spot to go!

Very clean and staff is so nice! Childcare staff is awesome and they keep your kids entertained the whole time! My niece loves it. Kaitlyn is amazing with the kids!! 10/10 experience

Great gym! Staff is always super courteous and helpful. All the machines are cleaned regularly. Happy to be a member!

Recently I went to workout in the am bc this works with my lifestyle…..I workout 5 days a week sometimes 6, this particular morning I went to workout and the 24h access was denied due to a storm that rolled in. No explanation other than the gym hours are now 9-9 until further notice…now I understand the act of nature and things happen. So all the ppl that workout the am are now suddenly displaced….a business that cares would’ve had someone at the door to accommodate the early risers, with no compensation, it caused me to scramble to conduct my workout with other gyms….shout out to Crunch Fitness for helping fill the void….

Definitely the best gym in town and the number one feature for me is the child care facility! Having my child eager to attend the gym daily just to see Ms Jordan * makes my workouts so care free!!! The employees there always take the time to go above and beyond!!! I refer everyone here !!!

We love Jordan in childcare! My Niece and nephew started coming with me and she's so good with them and they love "going to the gym"!! :)

I went to inquire about a membership at 9 am and the doors were locked. I guess there are certain hours guests are allowed inside. Anyways the staff was just staring at me through the window inside of informing me. Very unprofessional and rude.