Went through drive-through Order two three-piece hot and spicy three-piece mix no drink ,wanted to try the mac & cheese but they were out I had to settle for coleslaw

Terrible employee's, definitely need a manager. Employee's were standing around doing nothing. Was interrupted while giving our order to cashier by a employee . And after a 46 minute wait, they did not know what we ordered. We got our money back and will never be back. Only one star just so I could post this .

Got in line at 8:30. It's 9:35 and we're still waiting. We're told they don't have the sides we originally wanted. We settle for something else, he takes our payment then proceeds to tell us they don't have those sides either. Definitely not fast & friendly service. And even after waiting an hour were told to pull up and wait for our food. Yet 2 vehicles behind us pull up and got their food immediately. Surely they can't be making it seeing they wouldn't even make more fries. Edit: 9:42 food received cold.

Did a online order and got there? Had to wait another 45 minutes for my food made me late for work. Then got food all Was not there and what was very cold? Pitiful place, we'll never go back. And I bought like $60 worth of food for lots of people.

When I walked in to pick up my mobile order, I wasn't greeted. I had to speak to the 2 ladies in Manager shirts to interrupt their conversation. I was then given cold food and half filled red beans and rice. I am a traveling nurse, and was over joyed to have popeyes here. What a disappointment. The lady with dreads made sure to let me hear her call me white lady with a snide additude. She needs more managers training. Customers choose where we spend our hard earned $$$

Terrible service, plenty of workers but no one was waiting on the customers. There was 8 or 9 people waiting for food in the dining area & no one in drive thru so there shouldn’t have been a problem.

Waited for almost half and hour for out food and didn't even get all of it. We waited for Mac and cheese for over an hour. I would not recommend this place, go anywhere else in Monticello. Truly awful, the worst experience I've had at a Popeyes.

I had to wait 45 minutes for my order. The cooks seemed to be going slow while the other workers could do nothing but wait.