Restaurant Boustan image

Restaurant Boustan

Restaurant Fast food restaurant Vegetarian restaurant Mediterranean restaurant Health food restaurant Halal restaurant Middle eastern restaurant Lebanese restaurant Shawarma restaurant Falafel restaurant

😠 I was not a fan of this place at all. We ordered one mix plate and one mix shawarma sandwich. The beef tasted burnt, the bread was too toasted to the point where it also tasted burnt. The salad that the plate comes with isn't a salad, it's coleslaw with 2 turnips on top. The chicken was the only thi... People often mention good, service, restaurant, order, time, Boustan, plate, chicken, recommend, friendly,


Address

6366 Sherbrooke St E, Montreal, Quebec H1N 3P6, Canada

Website

boustan.ca

Contact

+1 514-256-0505

Price rating

$ $$$

Rating on Google Maps

4.20 (983 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 12 AM
  • Wednesday: 11 AM to 2 AM
  • Thursday: 11 AM to 2 AM
  • Friday: 11 AM to 2 AM
  • Saturday: 11 AM to 12 AM
  • Sunday: 11 AM to 12 AM
  • Monday: 11 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: good (19) service (18) restaurant (10) order (10) time (9) Boustan (8) plate (7) chicken (7) recommend (7) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lina B. 1 year ago on Google • 166 reviews
    I was not a fan of this place at all. We ordered one mix plate and one mix shawarma sandwich. The beef tasted burnt, the bread was too toasted to the point where it also tasted burnt. The salad that the plate comes with isn't a salad, it's coleslaw with 2 turnips on top. The chicken was the only thing that had good flavor but it was dry. The garlic sauce isn't traditional nude eastern garlic sauce, it was like a mayo and it didn't taste of garlic. this locations washroom was very gross and dirty. Overall I don't recommend. Just the plate, sandwich and drink was over $30.
    4 people found this review helpful 👍

  • 4/5 Mike N. 11 months ago on Google • 227 reviews
    Hi Good food at this branch , employees friendly, however place not as clean as the one I usually go . Took a mixte shawarma plate , was great with extra eggplant 🍆 & mushrooms 🍄. The pita was very fresh and soft Parking was difficult at 7.00 pm On a Saturday, they where very busy . The gut making the plates was using an electric shaver for the meet , quick to service Cheers Mike
    3 people found this review helpful 👍

  • 4/5 Kris R. 2 years ago on Google • 239 reviews
    First time trying their food. I liked it. The place is clean & service rapide and welcoming. I recommend.
    1 person found this review helpful 👍

  • 4/5 Ali A. 4 years ago on Google • 169 reviews
    Food is very good, price is affordable but service could've been better. (Voted Best Middle-Eastern Restaurant 2004, 2006, 2007, 2008, 2009, 2010, 2011 and 2012, 2013, 2014, 2015 and 2016 editions. Since 1986 Restaurant Boustan, has been serving up the exotic flavors of the Middle-East and Mediterranean in downtown Montreal.)
    1 person found this review helpful 👍

  • 5/5 Siddiqur R. 1 year ago on Google
    I have dined at many boustan restaurants before but they are different Very clean and nice restaurant. Staff behavior is very good and friendly. Their Chicken Beef is simply amazing and yummy. I am almost a bigggggggggggg fan of this restaurant🤩
    2 people found this review helpful 👍

  • 5/5 Patricia L. 1 year ago on Google • 63 reviews
    Ordered for the 1st time... everything was Delicious, well prepared. Thank you! Delivery was also great! A must try! I had an issue with the 2nd order but it was dealt with in a professional manner and was very satisfied with the outcome and Customer service. Thank you, again.
    1 person found this review helpful 👍

  • 5/5 Sylvie 3 years ago on Google
    I ordered from this place many times. The portions are generous. One plate can easily filled up two people! I think that each restaurant is good in their own way but I have to say that Boustan is way better than other lebanese restaurants of this type that I have tried! Love middle-eastern food! 🤤
    1 person found this review helpful 👍

  • 5/5 zhara g. 10 months ago on Google
    Was served by Maimuna. Very nice, wonderful service. She helped me make the right choice when ordering and answered all my questions. Food was great as well. Highly recommend!
    1 person found this review helpful 👍

  • 1/5 Diane P. 3 years ago on Google
    They are too busy filling door dash orders to serve clients at the counter. Then when you do finally get your order, because they forgot to fill it, you get the wrong order. Horrible, It will be my last time. They should take lessons from the Mascouche branch on how to serve clients and provide quality food. As you will see in the picture, it was as if they were serving hamburger instead of chunks of chicken.
    1 person found this review helpful 👍

  • 1/5 Michael C. 11 months ago on Google
    Absolutely terrible it says it’s open till 1am so I went to gym and planned to get there at 12:30 to eat since I have no food at home, after gym I got there at 12:30 and it’s completely closed and this isn’t the first time this happens I can’t trust this place anymore so sad why can’t places respect the hours they put up, if u guys was gonna close at 12:30 then let the public know so we don’t go there for nothing and be left hungry
    1 person found this review helpful 👍

  • 5/5 Alex & Augusta A. 1 year ago on Google
    We came today with my husband and he had a chicken shawarma plate and j had a falafel pita trio. We were both very happy with the flavours and the freshness of the food and the lady working there was very generous with the sides. It's definitely the Boustan we like to go to in that area of Montreal!
    1 person found this review helpful 👍

  • 5/5 Inaya R. 2 years ago on Google
    I ordered chicken plate, they give good portion and perfectly cooked chicken. Service was friendly. Very good Boustan!
    1 person found this review helpful 👍

  • 3/5 Alexandra 5 months ago on Google • 103 reviews
    The food is really good when they’re at their best. The shawarma sandwichs are flavourful and juicy. Other times it’s dry and lacks flavour. Other than that, it’s a reasonable wait time and the service is friendly.

  • 5/5 Aime R. 8 months ago on Google • 3 reviews
    Very good service. Good menu... not overly extensive. Food was very good quality all around. Price were reasonable

  • 5/5 m I. 2 years ago on Google
    Yummy food and very good service.

  • 5/5 Derrick B. 7 months ago on Google
    Always a fan of this restaurant for Food.Amazing Food 👌stuff amazing.Sultan gavé me fresh chicken.I love thier service and Food .keep going guys👍🏼👍🏼👍🏼

  • 5/5 samy 7 months ago on Google
    Excellent.,the environment of this restaurant is totally change.Super fast service From the guy,Excellent behavior. I didn't know him name,now I know him very well,thank you Sultan.

  • 5/5 KJB T. 9 months ago on Google
    Great food , very clean place, the cashier Maimuna is the best she already knows my order before l even have to tell her . I will be coming back to this restaurant.

  • 5/5 Antoine G. 10 months ago on Google
    I really like it there. Friendly staff , it always taste good. They even know my order by heart

  • 5/5 Ashkan S. 2 years ago on Google
    Stopped by here for lunch and it did not disappoint. The food was very good, amazing customer service and there are great people working there.

  • 5/5 Poonam C. 10 months ago on Google
    I really like the food and all the ingredients were totally fresh

  • 5/5 Mayssam E. 5 years ago on Google
    Great Lebanese food. Amazing owner and very friendly employees. The food was delicious and plentiful. Definitely recommend eating there.

  • 5/5 Jeff S. 3 years ago on Google
    I was impressed to notice a sign saying this location is open 7 days a week for 12 hours a day — to me that deserves five stars in itself (pretty impressive), especially during these unique days with all the extra challenges. I also thought it notable this location appears quite well run and efficient. With all the various types and sizes of orders, from all the various delivery companies (they also have there own delivery service) plus the regular walk-in orders, you’d think there would be a lot of confusion and many people lined up. From what I saw towards the dinner rush time on what was becoming a busy night, they seemed to handle everything smoothly. The one room space was lined with red benches to one side and all the tables in a row to the other (not in use at the moment). The counter is to the back wall, where the order taker is behind a clear protective wall. It was nice to feel a good vibe from the staff - during these difficult times - positive energy is welcome. A few other little notes, I noticed they had pita chips for sale in a little display to one side and a bunch of vegetarian options to go along with other more meat focused offerings. They also make their poutine using their signature chunk-style seasoned potatoes. You might be interested to mix it with garlic sauce or others (so ask about the options). Overall, it’s nice to see a franchise with many fans/a big reputation, care to continuously do things right.

  • 5/5 Francois B. 1 year ago on Google
    Big fan since the Crescent days. So happy when they opened locations on Wellington in Verdun where I used to live and now on Sherbrooke st. East near my new place. Even happier when they expanded their vegetarian/vegan menu. Comfort take out fast food as its finest.

  • 5/5 Myriam T. 1 year ago on Google
    "I had an excellent experience at this restaurant! The food was absolutely delicious and satisfying, and the service was top-notch. The cashier girl was extremely friendly and kind, making the dining experience even more enjoyable. The warm and inviting atmosphere also added to the overall ambiance. Highly recommend!"

  • 5/5 Real Z. 2 years ago on Google
    Great Middle Eastern food. Reasonable price. Helpful and friendly staff.

  • 1/5 Bahar E. 1 year ago on Google
    The worst service I have ever received; pire service reçue. I tried calling them multiple times after I had placed an order on Uber to make them aware of a specification for the order and they picked up the phone, and then put it on the side, not even saying hello. When I hung up thinking it was an error, I tried calling again and kept going straight to a voicemail that isn’t even active. I called multiple times. I ended up cancelling my order and losing my money. For a restaurant that is a franchise and has many establishments, one would think that they have customer service at heart, especially if they’ve listed themselves with food ordering apps such as Uber. Thank God Uber was more helpful and proceeded to take the right action and reimbursed me for Boustan. Honestly, shame on you for the way you handle your customers; won’t be going there for Arabic food; much prefer Basha. And will definitely NOT recommend anyone going there unless they want bad customer service.

  • 2/5 Denis S. 3 years ago on Google
    Only 2 forks in and all the chicken is gone.. not a good experience after many timea at this place... Im gonna be watching my plates b4 leaving from now on

  • 5/5 Gabriel F. 2 years ago on Google
    Food taste good. Get a good amount for the money

  • 1/5 Slawek K. 1 year ago on Google
    Was looking forward to some boustan after hard week. Arrived to an empty place with a single customer before me. After they recieved their order I stood at the counter for 5 minutes watching the cashier scroll on Facebook, I recieved no acknowledgement, not even a bonjour or hi. I left hungry and in a foul mood... My time is precious, and while I'm very tolerant of delays, but the absolute lack of communication was a new experience for me. Not a pleasant one to say the least

  • 5/5 erick m. 1 year ago on Google
    Not every Boustan restaurant is the same. I had pretty disappointing experiences in a few ones but this Boustan located in Sherbrooke Street is one of the best. The lady at the counter is never on a hurry, she always complies with every demand. The food is fresh and they give you a good portion.

  • 5/5 Josh O. 1 year ago on Google
    I love Libanesen food :) boustan have the good one. About the price can get better prices but is tasty workers there always with a smile :) thanks 🙏

  • 5/5 ziad c. 2 years ago on Google
    Food: 10/10, Portions: 10/10, Deliver Packing: 10/10 Details: Great food, generous portions and good packing. Lebanese wraps in general have sauces which can leak, so Boustan has an extra wrapping for its wraps that prevents this. I would go for the mixed shawarma any time.

  • 5/5 molly l. 7 months ago on Google • 1 review
    It's always great to walk into a fast food restaurant that's clean and filled with positive energy. The warmness of the employees make you feel welcomed, the customer service makes it a necessity to come back. You can just tell when your food is prepared with love because you can taste it with every bite and thats the preparation they emphasize on every visit. Thank you to the frontline faces Maimuna and Sultan whose smile radiates with joy on every greet and also, the kitchen staffs that's working diligently! Fantastic team, I highly recommend this branch. Incredible job to the owners for their dedication on carrying out a successful business plan.
    3 people found this review helpful 👍

  • 5/5 linaa z. 7 months ago on Google • 1 review
    l loved my mix pita with a side of potatoes. thank you tuha and maimuna to help me choose a great meal as it was my first time . will be back for their sweet smile on their face
    1 person found this review helpful 👍

  • 1/5 Picollo L. 8 months ago on Google • 1 review
    Used to be the best boustan in town. Now ever since the new owner(this past year) it became the worse boustan in town. Fattouche salad no dressing on it??? U have to ask for the dressing or else it's just veggies. And then put the garlic sauce on top of the fattouche salad... real smart girl working there. Bring back old owner please
    1 person found this review helpful 👍


Call +1 514-256-0505 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Salad bar
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ No-contact delivery

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