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Frequently mentioned in reviews: Diana (30) helpful (17) unit (15) recommend (11) storage (10) location (7) process (6)
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  • 5/5 Barbara C. 1 year ago on Google
    I normally don’t write reviews but this is an exception. Diana is warm, friendly, helpful and an exceptional employee! She called me back when she said that she would. She answered all my questions in detail and she put me at ease with all my concerns. She explained and walked me through every step of signing the lease. It’s comforting to know that someone like Diana is at the place where I have my personally belongings. If I could give her 10 stars, I would.
    3 people found this review helpful 👍

  • 5/5 John K. 9 months ago on Google
    Diana was extremely helpful and patient. I needed to rent a parking spot for my boat which I did not have with me. I had to look at several spots as well as the turns to try and decide which route and parking spot would be the easiest and best to navigate my boat into. Took me probably 30-45 minutes of back and forth to make my decision. Quick and easy rental once we got through some of the computer glitches. Also was very surprised that the sale price is good for 8 years. Wasn't expecting that til I saw the first bill. So I'm set for a while on parking.
    1 person found this review helpful 👍

  • 5/5 Revie C. 6 months ago on Google
    Diana was awesome to do business with, Storage was nice and clean and she's very friendly ask for her
    1 person found this review helpful 👍

  • 5/5 Robyn G. 9 months ago on Google
    We have searched a lot of places. So glad we came here. We recommend Diana. SHE knows what she’s doing and cares about getting the right length/spot for you.
    1 person found this review helpful 👍

  • 5/5 Tyler W. 7 months ago on Google
    Diana is awesome! Super helpful and accommodating with setting up our rental and getting us moved in. Highly recommend this facility based on the customer service alone.
    1 person found this review helpful 👍

  • 5/5 Gabby H. 7 months ago on Google
    Dianna is absolutely the most informative and kindest people I have met! Definitely would recommend you working with Diana on any storage rental.
    1 person found this review helpful 👍

  • 5/5 Kaitlyn E. 6 months ago on Google
    Diana was awesome and super helpful today. I made a mistake renting my unit and she fixed it no problem and with a smile on her face.
    1 person found this review helpful 👍

  • 5/5 Stephen S. 8 months ago on Google
    Diana was absolutely fantastic! We were in process of moving and needed to store some household goods. However, we rented a unit not quite big enough. It’s now Sunday morning we are not in good situation. Diana to the rescue very kind and understanding! She was able to get us transferred to larger unit without issue! So grateful!
    1 person found this review helpful 👍

  • 5/5 Kevin M. 1 year ago on Google
    Diana did an incredible job processing my new storage unit for me. Very pleasant and professional.
    1 person found this review helpful 👍

  • 5/5 Mark M. 11 months ago on Google
    Diana was very helpful and attentive to my needs. She represents the company very well.
    1 person found this review helpful 👍

  • 5/5 Hannah D. 1 year ago on Google
    Really wonderful and attentive staff. I was always calling with basic questions and they have been so patient and always helpful! Especially Diana, thank you so much! 10/10 recommend :)
    1 person found this review helpful 👍

  • 5/5 Alicia B. 1 year ago on Google
    Diana the property manager was great. I came in to look at a storage unit for my furniture that I need till my house becomes available and she helped me with that process.
    1 person found this review helpful 👍

  • 5/5 Rose H. 1 year ago on Google
    It was an absolute pleasure talking with Diana. She is such a caring, kind and most helpful lady. Our conversation was as if I were talking to a long time friend that I hadn't seen in a while. She was very helpful and informative. Easing my moving process angst. Impeccable Customer Service 😀
    1 person found this review helpful 👍

  • 5/5 Doug B. 1 year ago on Google
    Diana was awesome, she gave me great customer service. Thanks Doug
    1 person found this review helpful 👍

  • 5/5 Linda B. 1 year ago on Google
    Diana and other staff members are friendly, knowledgeable and very helpful. The facilities are clean and access is easy.
    1 person found this review helpful 👍

  • 5/5 Adam G. 1 year ago on Google
    Diana was great to deal with and very knowledgeable. Excellent customer service. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Leslie W. 1 year ago on Google
    Diana has been incredibly helpful throughout this whole process, including renting from out of state, getting us set up while we were here for just a short time, and reconciling our account. The facilities are well-kept and secure.
    1 person found this review helpful 👍

  • 5/5 Melanie R. 1 year ago on Google
    Diana was extremely helpful, patient and so sweet helping my clients with a storage unit. Definitely a place I will continue to refer out! Thank you Diana for assisting my clients!
    1 person found this review helpful 👍

  • 5/5 Ryan C. 1 year ago on Google
    Diana was not only pleasant but EXTREMELY helpful in helping me with a storage unit!!
    1 person found this review helpful 👍

  • 5/5 Emily H. 1 year ago on Google
    Diana was very helpful with my move to NC. She was kind and attentive, and gave us 5 star service.
    1 person found this review helpful 👍

  • 5/5 Catina T. 1 year ago on Google
    Diane was the best. She really went above and beyond helping us and was extremely helpful. We would highly recommend this location.
    1 person found this review helpful 👍

  • 5/5 Melissa V. 1 year ago on Google
    Diane was amazing. She was so helpful and really me navigate everything. Of all the places I called Diane was the best and I would highly recommend this location and talk to Diane.
    1 person found this review helpful 👍

  • 5/5 Camille S. 1 year ago on Google
    Diana made the process so quick and easy! We needed a storage unit fast, and she helped us immediately. Strongly recommend!!
    1 person found this review helpful 👍

  • 5/5 Kelly B. 1 year ago on Google
    Diana is great! She is informative, friendly and kind. We enjoyed the speedy rental process. Would definitely recommend this Public Storage location.
    1 person found this review helpful 👍

  • 5/5 Barbara C. 1 year ago on Google
    I have researched many storage facilities before I settled on Public Storage in Mooresville. Diana has been excellent to deal with; friendly, informative, patient and efficient. They are reasonably priced and very clean. I highly recommend this location.
    1 person found this review helpful 👍

  • 5/5 Don G. 2 years ago on Google
    Diana was super helpful in getting my storage unit set up. Everything went quick and easy and her instructions were clear and right on. The unit was super clean and ready to go. It is nice to do business with such good people.
    1 person found this review helpful 👍

  • 5/5 Christina C. 1 year ago on Google
    My family and I had the best experience with Diana! From start to finish, she was professional and extremely helpful. I toured many other storage facilities in Mooresville prior to her Public Storage location. I lost hope in finding the perfect storage unit/location, until I came across Public Storage run by Diana. The unit was clean and the property was well kept. Highly recommend this place!!
    1 person found this review helpful 👍

  • 5/5 Danny 9 months ago on Google
    Diana is fantastic at customer service. Great experience, easy to rent and great location.

  • 5/5 Bradley P. 1 year ago on Google
    Mickey was a wealth of knowledge and a huge help in reducing my rate. If I need to rent another unit again, I will definitely come back to her again.

  • 2/5 J E. 7 months ago on Google
    Today makes the third time that I have dedicated time out of my day to access my unit and am unable to obtain access. The first two times they must have closed early without notifying their customers, and today they’re painting with no access to inside units- there is a phone number for the office posted on the door in which is unattended. This unit is in between the locations I moved from and to- that makes this an hour trip one way. This is 6 hours of my day, miles on my car, and gas that I could have utilized my time otherwise. Two stars because there is one woman I see working here often and she is the bees knees.


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