1/5 shaila Q. 8 months ago on Google
My
recent
stay
at
this
hotel
was
a
complete
disaster.
Despite
being
advertised
as
a
4-star
property,
it
fell
far
short
of
my
expectations.
The
lack
of
basic
amenities
was
immediately
apparent,
as
even
a
simple
refrigerator
was
not
provided
in
my
room.
The
washroom
was
in
a
terrible
condition
with
an
unpleasant
odor,
and
despite
my
request
for
cleaning,
they
only
sent
someone
with
room
spray
and
suggested
repairs.
The
shower
head
was
rusty
and
the
mattress
springs
were
coming
out,
making
it
impossible
to
get
a
good
night's
sleep.
To
make
matters
worse,
the
staff
at
the
front
desk
were
unresponsive
to
my
complaints.
Whenever
I
called
the
reception,
either
they
didn't
answer
or
simply
told
me
to
wait
without
any
indication
of
how
long
it
would
take.
During
a
power
outage,
there
was
no
backup
power,
leaving
me
in
complete
darkness
for
hours.
And
when
I
asked
the
hotel
to
book
a
taxi
for
me,
they
charged
me
three
times
the
normal
rate
for
the
service.
It
was
clear
that
this
hotel
was
more
interested
in
making
money
than
providing
a
comfortable
and
enjoyable
experience
for
their
guests.
I
strongly
advise
anyone
considering
staying
at
this
hotel
to
look
elsewhere.
The
lack
of
basic
amenities,
poor
hygiene,
unresponsive
staff,
and
unfair
pricing
policies
make
this
hotel
a
complete
disappointment.
Save
yourself
the
trouble
and
book
somewhere
else.
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