Clínica Motril image

Clínica Motril

Medical center Medical group

😠 Terrible attention from the general medicine doctor, unfriendly, bad manners, airs of superiority... I will never set foot in this center again if that lady is still there. He told me why I had gone if I already came from social security, in social security they had collapse and the doctor only pres... People often mention treatment, doctor, appointment, para, todo, clinic, trato, great, phone, professional,


Address

Calle Cándida Jiménez Cazorla 6, Bajo B junto, C. Cuevas, 18600 Motril, Granada, Spain

Contact

+34 958 60 77 43

Rating on Google Maps

3.50 (53 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 1:30 PM, 4:30 to 8 PM
  • Tuesday: (Father's Day), 8 AM to 1:30 PM, 4:30 to 8 PM, Hours might differ
  • Wednesday: 8 AM to 1:30 PM, 4:30 to 8 PM
  • Thursday: 8 AM to 1:30 PM, 4:30 to 8 PM
  • Friday: 8 AM to 1:30 PM, 4:30 to 7 PM

Featured Reviews


Frequently mentioned in reviews: treatment (16) doctor (12) appointment (11) para (10) todo (10) clinic (9) trato (9) great (8) phone (7) professional (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 R C. 11 months ago on Google • 77 reviews
    You arrive and there is no one to assist you, after half an hour a lady with very short blonde hair comes out and I ask her if no one is attending and she tells me that it is first come, first served in the laboratory, she also does not tell you which door it is. You have to ask her after this the lady disappears again
    1 person found this review helpful 👍

  • 1/5 María José Cano M. 8 months ago on Google • 16 reviews
    I went to an endocrinology consultation last week for an ultrasound and when I was waiting to be called I got in line to verify my appointment and at that moment a girl at the reception told me that the ultrasound machine had been broken since early in the morning, My appointment was at 1:15 p.m. I told them why they had not canceled my appointment by phone since I had traveled from another location specifically for the test and the receptionist's response was: "we are too overwhelmed with clinical analyzes to go around calling to cancel appointments... ...". I completely understand that there may be an excess of patients and that they are oversaturated, but I believe that the quality of care should not be lost since it was an event that had occurred several hours before. I told him to call me to reschedule the appointment and the reality is that I have not received any calls since then.
    3 people found this review helpful 👍

  • 1/5 L M. 1 year ago on Google • 4 reviews
    The general medicine doctor in the morning, very rude, unpleasant, and, my doctor is a presentation but I went for an emergency, and I didn't have an appointment, she made room for me but I messed up one that you can't see, paying insurance for them to come and do me a fight for catching me without an appointment, for me to go to social security, in short I don't recommend that doctor at all. Another thing is that they don't answer the phone, in order to make an appointment I have to go there, the receptionist is super nice, in I can't complain about that, and for the other doctors it's great.
    3 people found this review helpful 👍

  • 5/5 Monik M. 2 years ago on Google • 25 reviews
    Excellent staff, professionals and very good treatment. Today I went for an emergency and I was treated with immediacy and professionalism. Many private clinics are usually closed in August and I thought that in the situation I was in I would have to go to a hospital. But finally they have found a solution. Thank you
    2 people found this review helpful 👍

  • 5/5 Sonia Rocker C. 1 year ago on Google • 10 reviews
    The best professionals I have found in my life. After more than three years of having tests and visiting other specialists, they are the ones who have been able to diagnose my illness. They care about me not only on a physical level but also on a psychological level and they take the time each patient needs. I am infinitely grateful to all of them.
    2 people found this review helpful 👍

  • 1/5 eva f. 1 year ago on Google • 3 reviews
    Very unrecommended clinic. My insurance company sends me. I cannot communicate with them by phone since they do not provide it (it does not appear on the internet). When you arrive, they treat me in a bad manner, because I haven't called on the phone and they tell me that I have to wait because prior appointments must be attended to first, which I tell them that I understand, although there was no one waiting. Then the doctor, who lacks empathy, education and knowing how to behave, yells at me that she doesn't have to attend without an appointment and why don't I go to social security. I pay for medical insurance and of course the complaint will also go to the insurance company. This is not a serious clinic
    2 people found this review helpful 👍

  • 5/5 Cristina M. 6 years ago on Google
    (Translated by Google) From 10! Unbeatable deal! (Original) De 10! Trato inmejorable!
    2 people found this review helpful 👍

  • 4/5 Rafael A. 4 years ago on Google
    (Translated by Google) It is a comfortable and fast place in the services, there are not many people, being a concerted visit (Original) Es un lugar cómodo y rápido en los servicios, no hay mucha gente, al ser visita concertada
    2 people found this review helpful 👍

  • 5/5 Salvador Jesús Morón G. 4 years ago on Google
    (Translated by Google) Excellent clinic of Motril, has the largest number of specialties, with great professionals, covering a large number of companies. (Original) Excelente clínica de Motril, cuenta con el mayor n° de especialidades, con grandes profesionales, cubriendo una gran cantidad de compañías.
    2 people found this review helpful 👍

  • 5/5 Carlota V. 5 years ago on Google
    (Translated by Google) My family and I have found in Dr. Sanchez-Muros a great tranquility and professionalism. We had gone to other clinics where we had not finished feeling comfortable, and with Dr. Sánchez-Muros we are calmer than ever. He has treated us for different pathologies such as alopecia, acne and even laser hair removal and there is no field in which he has not been successful. A great deal and price according to their professionalism. (Original) Mi familia y yo hemos encontrado en la Dra. Sanchez-Muros una gran tranquilidad y profesionalidad. Habíamos acudido a otras clínicas en las que no nos habíamos terminado de sentir cómodos, y con la Dra. Sánchez-Muros estamos más tranquilos que nunca. Nos ha tratado por diferentes patologías como la alopecia, el acné e incluso la depilación láser y no hay campo en el que no haya acertado. Un gran trato y precio acorde a su profesionalidad.
    2 people found this review helpful 👍

  • 4/5 mel d. 1 year ago on Google • 33 reviews
    Good diagnosticians and referral to the appropriate specialty when needed. Professional team and attractive facility. Good diagnoses and referral to the appropriate specialty when required. Professional team and great office.

  • 5/5 Miguel V. 4 years ago on Google
    (Translated by Google) Excellent professional always up to date, it's nice to see someone, whatever the guild, who keeps up to date with all the latest advances. It should also be noted how friendly and decisive the reception girl is. I've been a patient for a long time and I don't plan to change. (Original) Excelente profesional siempre a la última, da gusto ver alguien, sea del gremio que sea, que se mantiene tan al día de todos los últimos avances. Cabe destacar también lo simpática y resolutiva que es la chica de recepción. Llevo bastante tiempo como paciente y no me planteo cambiar.
    1 person found this review helpful 👍

  • 5/5 Fernando P. 5 years ago on Google
    (Translated by Google) There is not a year when I do not visit her and I always leave with a smile. Pluperfect treatment and unbeatable attention. Highly recommended in every way. THANK YOU! (Original) No hay año en que no la visite y siempre salgo con una sonrisa. Trato pluscuamperfecto y atención inmejorable. Muy recomendable en todos los sentidos. GRACIAS!
    1 person found this review helpful 👍

  • 1/5 Enrique M. 5 years ago on Google
    (Translated by Google) The last time I was practically not even looked at me, he sent me a very expensive cream that did not help me at all. My family doctor with a cream of 7 euros found the problem. (Original) La ultima vez que estuve prácticamente ni me miró, me mandó una crema carísima que no me sirvió para nada. Mi médica de cabecera con una crema de 7 euros dio con el problema.
    1 person found this review helpful 👍

  • 5/5 carmen Vidriales G. 4 years ago on Google
    (Translated by Google) Great medical picture and very good patient care (Original) Estupendo cuadro medico y una atención al paciente muy buena
    1 person found this review helpful 👍

  • 5/5 Sami U. 6 years ago on Google
    (Translated by Google) After many laps, I have achieved a huge improvement in my pathology. Great professional with close treatment. I can say that I have definitely found my dermatologist. (Original) Despues de muchas vueltas, he logrado una enorme mejoría de mi patología. Estupenda profesional con trato cercano. Puedo decir que definitivamente he encontrado a mi dermatóloga.
    1 person found this review helpful 👍

  • 5/5 Bibiana P. 3 years ago on Google
    (Translated by Google) Very nice staff, impeccable place. (Original) Personal muy majo, sitio impecable.
    1 person found this review helpful 👍

  • 5/5 Adrián T. 6 years ago on Google
    (Translated by Google) Good professionals and good treatment (Original) Buenos profesionales y buen trato
    1 person found this review helpful 👍

  • 5/5 JUAN GUERRERO A. 6 years ago on Google
    (Translated by Google) Very efficient, friendly and above all a great professional. (Original) Muy eficiente, amable y sobre todo una grandisima profesional.
    1 person found this review helpful 👍

  • 1/5 Javier C. P. 3 years ago on Google
    (Translated by Google) From my experience I want to start by sharing the fact that it was a first consultation, which lasted about 20 minutes, of which 10 were talking about things not related to the consultation itself. I am not going to enter to assess the quality or knowledge of the clinic, since in a first consultation it does not give time, but I do want my opinion to serve so that everyone who goes will know that such consultation costs 120 EUROS, which seemed excessive for a conversation and 4 photos ... and more when in another dermatologist in the same city that same consultation costs 30 euros ... I no longer enter to assess whether one costs more or less, obviously all the The world is free to put a price on their services, but what I do not see as normal is that you suddenly find yourself with an invoice 4 times for a practically similar treatment ... out of all this, the doctor's personal treatment I can qualify as a lack of total charisma, but well that will depend on each person. I hope that for people who find this clinic like myself online, this appreciation will help them before they go, and they already assess whether they really want to or not. (Original) De mi experiencia quiero empezar compartiendo el hecho de que ha sido una primera consulta, que duró unos 20 minutos, de los cuales 10 fueron hablando de cosas nada relacionadas con la propia consulta. No voy a entrar a valorar en la calidad o los conocimientos de la clínica, ya que en una primera consulta no da tiempo a ello, pero si que quiero que mi opinión sirva para que todo el que vaya a ir sepa que dicha consulta cuesta 120 EUROS, lo cual me pareció excesivo para una conversación y 4 fotos... y más cuando en otro dermatólogo de la misma ciudad esa misma consulta cuesta 30 euros... ya no entro a valorar si uno cuesta más o menos, evidentemente todo el mundo es libre de poner precio a sus servicios, pero lo que no veo normal es que de golpe y porrazo te encuentres con una factura 4 veces por un tratamiento prácticamente similar... fuera de todo esto el tratamiento personal de la doctora lo puedo calificar como falta de carisma total, pero bueno eso ya dependerá de cada persona. Espero que para las personas que encuentren esta clínica como yo mismo por internet, les sirva esta apreciación antes de ir, y ya valoren si quieren de verdad o no ir.
    1 person found this review helpful 👍

  • 5/5 Sergio Correa G. 9 months ago on Google • 3 reviews
    A lady from general medicine attended to me in the morning. With a straight and serious character, he was very professional. He empathized with the problem he was suffering since he did not have an appointment and thought he would have to go to Granada. She treated me very well and was very attentive. I'm really grateful to you.

  • 5/5 Enrique A. 4 months ago on Google • 3 reviews
    Super friendly staff, good treatment, they are not usually late for your appointment.

  • 1/5 M U. 3 years ago on Google
    (Translated by Google) In response to the clinic's comment: That it lacks truthfulness and interest is your opinion. I only pretend that my assessment can be useful for other people, that is enough for me. By the way, answering the reviews with allusions / boasts of your experience is false and lacks argumentative value; in case you want to take it into account. (Original) En respuesta al comentario de la clínica: Que carezca de veracidad e interés es su opinión. Solo pretendo que mi valoración pueda ser útil para otras personas, con eso me es suficiente. Por cierto, contestar con alusiones/alardes de vuestra experiencia a las reseñas sí es falaz y carece de valor argumentativo; por si lo quieren tener en cuenta.

  • 1/5 Jolu M. 8 months ago on Google
    So pesimos ,no cogen el tlf nunca .

  • 5/5 Claudia A. 3 years ago on Google
    (Translated by Google) The attention is always of high quality. It has resolved the dermatological problems that I have been having in the last months. Furthermore, the personal treatment is impeccable, being able to understand what the patient is going through. I recommend it without hesitation. (Original) La atención es siempre de alta calidad. Me ha resuelto los problemas dermatológicos que he estado teniendo en los últimos meses. Además el trato personal es impecable siendo capaz de entender por lo que está pasando el paciente. La recomiendo sin dudarlo.

  • 5/5 Ignacio Valenzuela M. 3 years ago on Google
    (Translated by Google) Very pleasant experience in the clinic, the diagnosis was quick and the treatment for moles with the latest technology (which I have not seen in other clinics) I did it in a few sessions and with optimal results. Very pleasant and attentive staff at all times, I will return for sure. (Original) Muy grata experiencia en la clínica, el diagnóstico fue rápido y el tratamiento para lunares con la última tecnología (que no he visto en otras clínicas) lo hice en pocas sesiones y con resultado óptimo. El staff muy agradable y atento en todo momento, volveré seguro.

  • 5/5 Julian M. 3 years ago on Google
    (Translated by Google) I received unbeatable treatment from Doctor Sánchez-Muros. I highlight their professionalism and innovative treatments. In addition, they have adopted very safe Covid-19 measures. (Original) Recibí un trato inmejorable por parte de la Doctora Sánchez-Muros. Destaco su profesionalidad y tratamientos innovadores. Además, han adoptado unas medidas Covid-19 muy seguras.

  • 1/5 Mariana Barba G. 3 years ago on Google
    (Translated by Google) I do not recommend her, she only likes to take money and disappears, she does not answer me, she only leaves messages with her assistant ... also she does not charge the € 120 that she claims to charge ... I have paid more I've been trying for months to find a solution and he doesn't answer, he's never just leaves me messages with his assistant and that's it (Let's see if he finds out and calls me back) (Original) No la recomiendo, sólo le gusta coger dinero y se desaparece, no me atiende sólo deja mensajes con su asistenta... además no cobra los 120€ que dice cobrar... he pagado más Llevo meses intentando que me de una solución y no m contesta, nunca está sólo me deja mensajes con su asistenta y eso es todo (A ver si así se entera y me devuelve una llamada)

  • 5/5 Sofia aguilera s. 3 years ago on Google
    (Translated by Google) Excellent clinic, a magnificent and very professional treatment. Always available for your patients. (Original) Clinica excelente, un trato magnifico y muy profesional. Siempre disponibles para sus pacientes.

  • 5/5 Borja F. 3 years ago on Google
    (Translated by Google) Since I started going to the clinic I have always received exceptional treatment. My pathology has practically been solved. In addition, she is a doctor with a very humane treatment who listens and attends. I only have words of thanks. (Original) Desde que empecé a ir a la clínica siempre he recibido un trato excepcional. Mi patología se ha prácticamente solucionado. Además, es una doctora con trato muy humano que escucha y atiende. Solo tengo palabras de agradecimiento.

  • 5/5 R&Lm 3 years ago on Google
    Yo estuve y pienso volver, es una gran profesional, a la vanguardia, con las últimas novedades, yo fuí porque ya a cierta edad muchos perdemos el cabello e ir a su consulta ha sido para mí como un milagro pues me ha dado soluciones y ahora tengo esperanza, sus tratamientos son los mejores, los últimos y los mas completos que podrás encontrar.

  • 5/5 Emma Hernanz T. 5 years ago on Google
    (Translated by Google) Excellent treatment for both the medical service and its human quality. I definitely recommend it (Original) Trato excelente tanto por el servicio médico como por su calidad humana. Sin duda lo recomiendo

  • 5/5 Krsssy G. 5 years ago on Google
    (Translated by Google) A great professional excellent treatment. It is very appreciated his great experience and knowledge, at the same time as being the latest in new treatments and therapies. I would not go to a different dermatologist. He is very concerned about the evolution of the patients and also about the psychological impact that it has on their lives. Thank you!!! (Original) Una gran profesional de trato excelente. Se aprecia mucho su gran experiencia y conocimientos, a la par que estar a la última en nuevos tratamientos y terapias. No iría a una dermatóloga diferente. Se preocupa mucho por la evolución de los pacientes y también de la repercusión psicológica que tiene en sus vidas. Gracias!!!

  • 5/5 pablo mg M. 4 years ago on Google
    (Translated by Google) The best dermatologist I have had after visiting many clinics, I had many acne problems, and the truth is that the doctor gave the key, and now everything perfect. 100% recommended (Original) La mejor dermatóloga que he tenido después de haber visitado muchas clínicas, tuve muchos problemas de acné, y la verdad que la doctora dió con la tecla, y ahora todo perfecto. 100% recomendado

  • 5/5 Ana E. 4 years ago on Google
    (Translated by Google) My mother and I are delighted with the doctor. Unbeatable treatment and always has the most innovative treatments. The girl friendly and super nice reception. (Original) Mi madre y yo estamos encantadas con la doctora. Trato inmejorable y siempre tiene los tratamientos más novedosos. La chica de recepción amable y simpatiquísima.

  • 5/5 Patricia Sanchez R. 3 years ago on Google
    (Translated by Google) The Doctor could not be more pleasant and professional, her explanations are clear and she takes all her time to be with you. An experience of 10. Thanks for everything !! (Original) La Doctora no puede ser más agradable y profesional, sus explicaciones son claras y toma todo su tiempo para estar contigo. Una experiencia de 10. Gracias por todo!!

  • 1/5 ROSA c. 5 years ago on Google
    (Translated by Google) They never pick up the phone, I have to go to the clinic to make an appointment, today is 10/09/18 and it's half past four. Doctors and splendid consultations (Original) Nunca cogen el teléfono, tengo que ir a la clinica a pedir cita, hoy es día 10/09/18 y son las cuatro y media. Los médicos y la consultas esplendidas

  • 1/5 Jorge V. 3 years ago on Google
    (Translated by Google) They don't answer the phone, 2 hours trying to get them to pick it up. (Original) No atienden el teléfono, 2 horas intentando que lo cojan.

  • 1/5 GUIDE 3 years ago on Google
    (Translated by Google) I've been calling all day and they don't get it. (Original) Llevo todo el día llamando y no lo cogen.

  • 1/5 Sandra Rubiño A. 3 years ago on Google
    (Translated by Google) Impossible to contact the center by phone, they even hang up the call so as not to assist you. Really lousy attention, not recommended since they don't take care of you. (Original) Imposible contactar por teléfono con el centro, incluso cuelgan la llamada para no atenderte. Realmente una atención pésima, nada recomendable ya que no te atienden.

  • 1/5 Susi M. 11 months ago on Google • 1 review
    Terrible attention from the general medicine doctor, unfriendly, bad manners, airs of superiority... I will never set foot in this center again if that lady is still there. He told me why I had gone if I already came from social security, in social security they had collapse and the doctor only prescribed me ibuprofen without even having given me an examination, which when I went to the third doctor told me that I have an infection and sinusitis. I pay monthly insurance so that at least I am treated with respect and they are interested in serving me. The receptionist was very friendly, totally different from the supposed doctor. IF YOU DON'T HAVE A VOCATION, DON'T Occupy THAT POSITION!
    5 people found this review helpful 👍


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