1/5 SA J. 6 months ago on Google • 14 reviews
On
01/11/2023
my
husband
and
I
had
the
utmost
displeasure
of
visiting
the
Burger
King
at
Katunayaka
International
Airport.
From
the
get
go,
the
atmosphere
was
unwelcoming.
The
customer
service
person
at
the
counter
was
cold,
looked
like
he
couldn’t
care
less
for
the
customers
and
was
constantly
getting
distracted
chatting
to
people
from
the
shops
around.
Price
was
unreasonably
expensive,
however
we
still
decided
to
give
it
a
chance
since
we
were
craving
a
burger
meal.
The
biggest
disappointment
to
us
was
the
food
itself.
Food
was
cold,
unappetising,
I
was
not
expecting
a
cafe
style
coffee
at
a
Burger
King,
but
what
we
got
was
worse
than
a
cofee
you
would
get
a
roadside
7/11.
To
top
it
off,
my
husband
posted
a
review
about
our
experience,
only
to
get
asked
by
the
owner
‘why
u
eat
here’
as
a
reponse
to
the
review.
I
believe
it
speaks
volumes
about
their
service
more
than
what
I
wrote
about
our
own
experience.
We
ate
at
this
shop
only
because
the
brand
name
BURGER
KING
is
an
internationally
renowned
fast
food
chain
with
a
reputation
for
great
food
at
an
affordable
price
point.
It
is
a
shame
that
you
managed
to
defy
those
expectations
all
in
one
go.
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