Goodlife Health Clubs Mount Lawley image

Goodlife Health Clubs Mount Lawley

Gym Fitness center Personal trainer Physical fitness program

One of the Most Reviewed Personal trainers in Mount Lawley


Address

804 Beaufort St, Mount Lawley WA 6050, Australia

Website

www.goodlife.com.au

Contact

+61 8 6188 9300

Rating on Google Maps

3.10 (296 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 7 pm
  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 12 pm
  • Sunday: 8 to 11 am
  • Monday: 7 am to 7 pm
  • Tuesday: 7 am to 7 pm
  • Wednesday: 7 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: pool (20) Goodlife (19) Lawley (18) membership (17) money (14) staff (14) great (13) Mount (13) friendly (11) classes (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Matt Chung (. 2 years ago on Google
    Oppressive lighting. The weights area wobbles in an unsettling way when you rack your weights. Most of the equipment is poorly maintained. Pool closed indefinitely. Sauna was closed for no reason when I was there. It reflects poorly on the gym when no one can be bothered to wipe down their equipment after they use it. There's a screen in the gym dedicated to advertising 3rd party products. Imagine paying to be a member at a gym and being sold ads. Ridiculous. They should put less money into their marketing and more money into providing value for their patrons and members. Go somewhere else - anywhere else. Terry Tyzack Aquatic Centre is a 5 minute drive from here and is a much, much nicer experience (and much better value for money)
    10 people found this review helpful 👍

  • 1/5 Lily W. 4 years ago on Google
    WORST GYM EVER!!!! Don’t waste your money. Poor customer service and rude staff. When I signed my membership half year ago, the swimming pool was closed. I’ve been told they are fixing up the pool.And 6months later, the pool is still under “fixing”. I feel like I’ve been cheated. Then I complaint to the staff, the grumpy blond lady named Adele argued with me instead of apologizing. I don’t feel like going there anymore, of course, if I want to cancel my membership, I have to pay $199! WHAT A NIGHTMARE!!!
    9 people found this review helpful 👍

  • 1/5 Daniel 2 years ago on Google
    Wow you people really know how rip someone off! Never usually leave a bad review, but this gym has by far the worst service I've ever encountered. Was not told that the yearly membership continues if you don't cancel yourself. Was under the impression it was fixed as that is what I was told when I signed up. Never answer the phone. Gym is not great. Try Snap or Terry Tyzack for gyms in Mount Lawley as they are much better.
    8 people found this review helpful 👍

  • 5/5 Mark S. 2 years ago on Google
    The feel of the gym at Mount Lawley Goodlife is a homely feel. It's convenient and nice to have a gym you can go to for therapy. I've had positive experiences of a friendly greeting upon entry into reception and the other gym goers are courteous. The gym overall has a homely and clean feel and provides a comfy spot to train and seek solice. Saying this, everyone is respectful and friendly when interacting with other members. Thanks for a good spot to train!
    6 people found this review helpful 👍

  • 1/5 Jamie L. 3 years ago on Google
    Ceases to amaze me a big chain in a good area would have one of the dirtiest, smelliest most run down gym in Australia. Half of the cardio equipment is out of order, the weights area is old and outdated. Pool which has been out of order for what seems like 3-4 years now and under renovations. This is not a goodlife problem as closest others in Subiaco and Innaloo are clean, well maintained so this is purely a Mt Lawley and their management problem. I’ve heard it’s also the most profitable of the good life’s so again it may be deliberate to spend very little to uphold this gym.
    6 people found this review helpful 👍

  • 1/5 Jackson M. 5 years ago on Google
    Dodgy direct debits that are explained away in a manner that doesn't make sense. Initially the process is explained as straightforward but then little rules start popping up here and there..costing you money all along. I would not recommend joining here,unless of course you want to get ripped off...better deals elsewhere.
    6 people found this review helpful 👍

  • 1/5 Marlene E. 4 years ago on Google
    WHAT IS YOUR PROBLEM. Why have not already fixed the pool at the MT LAWLEY CLUB. You are a Australian wide company that should be able to handle this problem . The members at this club require the pool for many reasons not just for leisure. Why have you taken so long. You need to look after your members. They pay the fees for you to survive as a club MAKE IT HAPPEN ASAP.
    5 people found this review helpful 👍

  • 1/5 I hate g. 4 years ago on Google
    So many hidden costs, when I asked the manager about why money was randomly getting with-drawn from my bank they said it was for “free advice from personal trainers”, when I kept questioning them about it they LITERALLY tried to use intimidation tactics on me, and ended up settling for the excuse “it’s in your contract so tough titties”. Wankers👎🏻👎🏻👎🏻
    4 people found this review helpful 👍

  • 1/5 Stephanie P. 4 years ago on Google
    Friendly staff and great classes but the gym itself is hot, filthy and the facilities are outdated. The pool has also been out of order for almost a year. Very disappointing.
    4 people found this review helpful 👍

  • 1/5 Simon T. 3 years ago on Google
    Old and crowded Swimming pool still out of order
    4 people found this review helpful 👍

  • 1/5 Jay R. 4 years ago on Google
    Pool closed for 8mths - 1/3 of the membership period. Gym still advertises as having a pool but doesn't offer the facility. Misleading advertising. Change rooms are constantly unclean and the smell is unbearable. You can get better for a lot less. Go elsewhere.
    4 people found this review helpful 👍

  • 1/5 Joey Y. 4 years ago on Google
    This manager Lauren at Mt Lawley club turned me away today when I turned up for my regular 2:45 pm class, only because I forget to bring my 24/7 swipe card. I said I'll remember to bring to next time, plus I arrived before the club shuts (usually at 3 pm). She told me to leave. This is a very disappointing experience and it ruined my day. I've been coming to the same lesson for 2 years and always enjoy it. I hope no one else has to go through this. I'm left with no choice but to cancel my membership.
    4 people found this review helpful 👍

  • 5/5 Jeff Fahey - Gilmour GO T. 2 years ago on Google
    Love the group fitness classes at Goodlife Mount Lawley and highly recommend as working out as a group keeps you motivated. My week starts with Ali & Pump on Monday nights 6.30 pm it's a ripper and then Dan & RPM get the legs spinning Tuesdays 5.30 pm. Wednesday is deload and swim day before Kate's killer Pump 6 am Thursday. Friday 9.30 am RPM with Katie is a beauty as let's face it by the time Friday arvo comes around there is no chance of getting to the gym. Mon then completes the week with social Saturday 9 am Pump. Vibe is great, good chats and great peeps. Living the Good Life
    3 people found this review helpful 👍

  • 1/5 Struan M. 1 year ago on Google
    Honestly don’t waste your time or money. Having finally been able to get out of my contact, safe to say the last year has been a massive waste. Hugely over crowded, espionage when restrictions where in place, the place was always packed. Dirty, changing rooms, bathrooms and showers. Nothing like doing a work out then not being able to shower due to them being filthy or only running cold. The physically existing but not existing pool, how long do repairs take? I have spoken to other members and they say it’s been like that for years. Just fill it in and utilise the space if you’re not going to fix it? Having gone for the top level membership, I never got spoken to about the quarterly coaching sessions, so when I finally did try to book them I got cancelled on, first time because the front desk never made the booking, second because they double booked… Finally trying to cancel, went through the ridiculous online system as you’re meant to. This then emails someone, who unfortunately for me was on annual leave, and a national company apparently don’t have email forwarding so my enquiry went unanswered while this person was on their holidays
    3 people found this review helpful 👍

  • 1/5 Natasha R. 4 years ago on Google
    We have moved into the Mount Lawley area and my husband wanted to find a new gym, goodlife offers free trials. So I recommend he go have a week trial to see if he liked it. Instead of offering a free trial they made him pay $20 each day for a week. This is false advertisement, the management where rude and unprofessional.
    3 people found this review helpful 👍

  • 2/5 Shads S. 3 years ago on Google
    Sadly, this place is a bit of a hole. The (male) change rooms are especially grotty - constantly smell like human discharge and the lockers are falling apart. The poor staff can't give clear answers about when facilities like the pool will be back. The only reason I go back is the convenient location and Sunday morning fitness classes.
    3 people found this review helpful 👍

  • 5/5 Kerry S. 2 years ago on Google
    I love Goodlife and my membership gives me the flexibility to follow the classes I want around to different Goodlife locations for different time slots that suit me. My favorite gyms are Mount Lawley and Subiaco. The instructors are awesome at both of these gyms. Best gym chain in Australia.
    2 people found this review helpful 👍

  • 1/5 uvi c. 3 years ago on Google
    I hold the membership for few months they said every fortnight 5$ .but they now charge 15$.not proffesstional service .not recommended any more.terrible
    2 people found this review helpful 👍

  • 1/5 Elijah M. 3 years ago on Google
    You can get the same quality for less at other 24hr Gyms. Too expensive for what it is.
    2 people found this review helpful 👍

  • 2/5 Alison W. 4 years ago on Google
    Very limited parking, small cramped gym, no pool since May 2019, not much choice for group class times. Xmas timetable totally sucks! Will not be renewing my contract 😞
    2 people found this review helpful 👍

  • 1/5 Beatz B. 3 years ago on Google
    After canceling my account these guys will not let up...constant harassment for $40. They just reactivated the account and started sending harassing emails weekly even after being told I cancelled it months ago. Stay clear of these crooks. Reporting their behavior to the ACCC.
    2 people found this review helpful 👍

  • 1/5 Kurtis S. 3 years ago on Google
    Moved to terry tyzack for pool access as the pool has been under construction for the better half of a year (was told it would be fixed asap when I was being signed up)
    2 people found this review helpful 👍

  • 1/5 Federica V. 4 years ago on Google
    6 months to fix the swimming pool... Pretty ridiculous!!!!
    2 people found this review helpful 👍

  • 4/5 Claire W. 4 years ago on Google
    I'm actually quite surprised to see so many recent 1 star reviews. I moved from Snap over to Goodlife Mt Lawley and it was the best decision. I find the staff to be very friendly and helpful, they always say hi when I come in and wish you a nice day when you leave. There is a good variety of equipment , it's always pretty clean and PT's are great. You do have to bring your own lock if you want to put things in the lockers but I don't find that to be inconvenient.
    1 person found this review helpful 👍

  • 2/5 Angelina C. 4 years ago on Google
    I rated 2 stars because no one ever picked the phone up! 😩😩😩 Trying to check if the gym will stay open with the current problems with viruses. How about an updates?
    1 person found this review helpful 👍

  • 1/5 Cam 1 year ago on Google
    Literally hardly any machines here, I've been waiting 10mins between each of my excercises in my workout. I've been a member of goodlife for a decade, mount lawly is the WORST one I've been to.
    1 person found this review helpful 👍

  • 1/5 Stephen H. 4 years ago on Google
    Sadly it looks like Goodlife Health Club Mt Lawley has closed the swimming pool. We have seen Goodlife close their pools at Balga ( Gym now closed) Kingsway and Joondalup clubs. I assume that it is only a matter of time when the other Goodlife Health Clubs in WA will close their swimming pools. After more than 20 years membership It is time to consider whether to cancel my membership with Goodlife Health Clubs.
    1 person found this review helpful 👍

  • 1/5 Ting F. 5 years ago on Google
    The staffs are always in a bad mood. Not a god experience.
    1 person found this review helpful 👍

  • 5/5 Amira 10 months ago on Google
    Hi Team…. I just want u to know that ….. U R amazing Bcs…. Everyone at Goodlife club is brilliant, including front desk team which never failed to smile, made eye contact with clients and offer assistance, up stairs: atmosphere is calm, friendly and safe, Personal Trainers (PT) are all focused on their client’s needs but also monitoring environment for safety….. However, I must say that Antony my PT changed my perspective on training and its impact on my wellbeing…. I am so greafull…. I would strongly recommend Goodlife Health Club to everyone who is struggling with: motivation to exercise, has health issues or battles with weight issues. For examle, my PT is in addition to encourage me to persist with training he also provides teaching and education on a healthy diet and tips on how to sustain this approach…. Thank you Team u nailed it…..
    1 person found this review helpful 👍

  • 4/5 Meigo 1 year ago on Google
    Very nice place to sweat it out. Weight equipment is well maintained, plenty to go around. Any damaged equipment is repaired reasonably quickly. The locker room is a bit dated, but that's not too big a problem. The only major gripe I have is the cardio area is poorly ventilated during the day. Only one or two fans are on, so it gets very uncomfortable very quickly. Not so big a deal in the evenings, but the daytime... Apart from that, a very good place. Happy to call it my go-to
    1 person found this review helpful 👍

  • 5/5 Khỉ C. 1 year ago on Google
    Perfect gym place with a lot of classes which made me sweaty and motivate to come to the gym. Customer services are great and everyone is friendly helpful and nice. I m not a gym lover but I love goodlife for all classes and private trainer and the kubofit app where you can exercise at home and see the class timetable. It allows you to bring your friend and in my case is my Fifo husband to go with you to do gym and classes for free on Fridays Saturdays and Sundays and I also can freeze my membership for weeks while I m traveling overseas. I have nothing to complain. It s well done and I m so lucky to find Goodlife and give it a try. So far I m more active and feeling great to do exercise often. Thanks and I ll always suggest my friends for the goodlife .
    1 person found this review helpful 👍

  • 1/5 David B. 1 year ago on Google
    club is going down hill fast . dirty floors, no pool, leaking roof and COVID hotspot Terry tyzak centre $900 pa with pool sauna and spa . no brainer
    1 person found this review helpful 👍

  • 5/5 Juvarn E. 1 year ago on Google
    Great gym. Great location. Great people I definitely don't have anything bad to say about this place .
    1 person found this review helpful 👍

  • 1/5 Brendan C. 8 months ago on Google
    I never leave reviews as I'm fully aware of how a reckless unjustified review can potentially affect a business. But I am absolutely disgusted with the way this gym has handled themselves. They provide a facility not upto goodlife standards . They have a health and safety officer walking around giving you grief for slipping off your shoes before you weigh yourself yet there staff take there shoes off on the squat rack with 80kg plus on it . To this day they have still not frozen my gym membership dispite my requests via multiple emails all of which have been clarified as correct thanks to the Subiaco goodlife admin. I have spoken to a Mount Lawley staff member on the phone who also assured me it would be frozen and still money continues to be taken for a gym that's not usable. They continue to take money and refuse to acknowledge emails and do anything at all to help there customers who are currently paying each week for a gym they cant use. Asking people to drive 20 minutes one way to another gym isn't ideal so you would think the least they could do is freeze your membership for you . There reputation in the local community has taken a massive hit and I hope they wake up to themselves and start treating people with the respect they deserve . No one is asking for special favours. Just stop stealing our money acknowledge emails and freeze memberships that can't be used because your gym is unusable and closed down for 5 months .
    1 person found this review helpful 👍

  • 1/5 conor k. 1 year ago on Google
    Terrible service at goodlife Inglewood had an issue with overdue debit on my account rang several times to close my account an pay remaining balance always was promised a call from management to sort it out which never happened ..
    1 person found this review helpful 👍

  • 1/5 Jennifer V. 4 years ago on Google
    Very bad service from the blonde lady who is one of the managers there. One of the young staff members is lovely though. Perhaps she should take over so the current managers stop chasing away all their members.
    1 person found this review helpful 👍

  • 5/5 Jason De C. 3 years ago on Google
    Great gym, friendly staff
    1 person found this review helpful 👍

  • 1/5 switho 3 years ago on Google
    Worst gym in Perth. Dated facilities, poor staff.
    1 person found this review helpful 👍

  • 3/5 Chloe S. 3 years ago on Google
    A little on the small side and not so spacious but overall a great gym. I tend to go to the Goodlife in Joondalup which is by far my favourite, however, it’s great to be able to access a goodlife when I’m downtown too
    1 person found this review helpful 👍

  • 1/5 Sheehan P. 9 months ago on Google
    I recently had an experience at Good Life Gym Mount Lawley, and unfortunately, it left me quite disappointed. Despite requesting to freeze my account until further notice, I found that they continued deducting money from my account without my consent. This lack of responsiveness and disregard for customer requests was quite frustrating. And the gym itself is in need of improvement. The equipment feels outdated and in need of maintenance. When comparing it to other Good Life gyms, I found Mount Lawley to be lacking in terms of facilities and overall experience. I hope the management takes note of these issues and works towards addressing them, as it would greatly enhance the gym's reputation. Overall, my experience at Good Life Gym Mount Lawley was unsatisfactory, and I believe there is room for significant improvement in terms of customer service and gym maintenance.
    1 person found this review helpful 👍

  • 1/5 Vivienne L. 1 year ago on Google
    Dreadful. Signed up my housemate who has emphysema. Promised to call and set up initial assessment. Never did. He had signed up for one year, no renewal. Two years later, I happened to check - they were still taking his money, he had never had the initial assessment and never been contacted for it and never attended the gym (as a result.) I went in in person and made them aware of this - they were surly and curt with me, did not apologise for taking money for years for doing nothing whatsoever, but promised they would call my housemate within the next couple of days to work things out. Again, they never did. Complete mob of con artists. They need to be taken before the Fair Trading Commission and be shut down.

  • 1/5 Peter R. 7 months ago on Google
    As you will see, I was unabashedly disappointed in the treatment I had experienced subsequent to the temporary closure of Goodlife's Mount Lawley Club. The very same day that I actually reached out to corporate management with the details of my Google Review, I was contacted by a recently relocated Perth based manager who was tasked with overseeing the club's refurbishment. We had a very honest conversation and he promptly acknowledged that the organisation had dropped the 'medicine' ball so to speak. We agreed upon a solution that was acceptable to all. Moreover, I offered my services free of charge to assist with developing a set of performance measures, accompanied by a risk management strategy, that would enable both middle and upper management to be more proactive in its customer management relationships. Time will tell if the Goodlife chain will take me up on my offer. Goodlife Mount Lawley is scheduled to reopen no later than the 2024 New Year. Given the problems we are experiencing in our supply chains and the availability of trades people, it might be a tad optimistic. However, as before, time will tell.

  • 5/5 M R. 1 year ago on Google
    Outstanding gym, professionally managed, and friendly atmosphere. 🏋️‍♂️ 💪 🏋️‍♀️ Group classes to music are a blast: it's good fun, getting fit and fab at Goodlife; Mount Lawley 👏 😄 👍 👌

  • 1/5 Kendle S. 6 months ago on Google
    I am very disgusted with the management of this Gym. I have many concerns however will focus on the most recent! The temporary female manager prior to closing for refurbishment promised me no end of times to reimburse the overpayment of over one year taken from my account (or at least call me and discuss), also to confirm if my membership cost per week will remain the same once gym reopens!! It has been all lip service, there has been no appropriate and reasonable communication to update loyal members. I can see the reputation of this club has taken a dive and only hope once the gym reopens there is a huge improvement in the competence and communication of Gym manager.

  • 1/5 Ave M. 7 months ago on Google
    I signed up a year ago with my husband and only visited this gym for 10 times over the year. It just wasn’t up to my expectations. Every now and then I received a call from them to check how my experience has been and I just didn’t feel comfortable and didn’t want to hurt person’s feelings to say that I haven’t been happy with the facility. My hubby just notified me that gym has been closed a while ago and won’t reopen before the Christmas. I can’t see any correspondence to let me know about closing it, no text or a call asking how they could accommodate and my backup options. I just called to cancel and I get charged for the 30days although the gym is closed is absolutely ridiculous. Person who I spoke advised to check spam folder 🤥 yeah this type of email should not go to spam folder…how about texting to all the members. I would potentially continue going once the place has been renovated but after this No thanks. I’ll move over to Revo. They are top notch and wayyy better! Hopefully the roof will get replaced too as those buckets on the floor are serious safety hazard!

  • 1/5 Benjamin R. 6 months ago on Google
    They have taken a payment from me that they shouldn't have. I've now sent email after email after email and haven't received a response. Also, about three times I've had people call to check how I'm going with the club and they've said they'll get someone to call me for my free PT session and no one has called me. 🤡🤡🤡

  • 1/5 Imogen M. 9 months ago on Google
    Compared to the other Goodlife branches, Mount Lawley was a letdown. The only thing this gym has going for it is it's front desk staff. Extremely helpful and friendly. That's where it ends. The machines are outdated and everything is so squished together that you struggle to find room to do anything. The floor was soaked from the ceiling dripping in multiple different places throughout the gym. The female locker room felt very dirty. Will not be returning to this branch.

  • 4/5 Jeffery J. 4 years ago on Google
    Fairly valued

  • 1/5 Levi S. 1 year ago on Google
    Just cancelled. Sick of waiting for the pool to be fixed. Facilities particularly the toilets weren't very clean. Would also expect a bit of leeway with an unhappy customer in regards to a months notice too.

  • 4/5 Hanson 5 years ago on Google
    Good gym with swimming pool

  • 5/5 initialed85 _. 4 years ago on Google
    Muscles.

  • 5/5 Alexandra B. 4 years ago on Google
    The BodyAttack classes here might have the best energy levels of any I've been to in Perth. Great atmosphere. Actual gym facilities are pretty nice too, the club is pretty busy most of the time, but there are always machines and spots free.

  • 1/5 Catherine F. 3 years ago on Google
    I had tried to cancel my membership in December 2020 and this was not processed until February. I'd spoken to the gym on two different ocassions advising to cancel my membership as I was moving out of the area and did not like training at this gym as it was too busy - people would be lining up to use machines. I'd continued to be charged and had different amounts coming out of my account without notification or any emails advising what this was for. I am extremely upset and disappointed by the whole experience of having a Goodlife membership. I wouldn't recommend using this gym to anyone. It's a total money grab and your better off going elsewhere.

  • 5/5 Tim D. 4 years ago on Google
    Friendly staff, decent equipment, nice classes and really great PT's.

  • 4/5 Sophia S. 4 years ago on Google
    Great space, equipment and group classes

  • 1/5 Sumo 4 years ago on Google
    Poor customer service

  • 1/5 Lee S. 4 years ago on Google
    Terrible customer service, pool out of order, wont come back here again.

  • 1/5 Gregg M. 4 years ago on Google
    Worst experience ever

  • 5/5 Phil R. 4 years ago on Google
    I have been going to goodlife Mt Lawley fo 15 years and i think it is delightfull the staff always have a smile and try their best nothing in life is perfect but this club is close to it.

  • 1/5 matthew b. 4 years ago on Google
    Absolutly pathetic that you charge your customers $5 per week to close then are not able to be contacted. Sick of all the extra fees with this average gym.

  • 5/5 Johan D. 3 years ago on Google
    The gym is perfectly clean and hygenic. Staff very friendly.

  • 1/5 Wallabino 3 years ago on Google
    Very unprofessional and facility not looked after properly

  • 5/5 Chris K. 3 years ago on Google
    Excellent Gym, after Myaree closed down this was our choice of home gym as we’ve explored a number of other clubs around Perth and have always found ourselves saying this is the most comfortable. It’s partitioned in a way that it’s not too open from section to section. The toilet facilities are placed in the right places and the sauna is shared, I can come here with my wife or my girlfriends or clients and be comfortable because it’s shared and not tucked away where it’s male only or female only. Staff are great to get along with. My initial experience at this gym was below par, I really dislike gyms with bad gym culture like leaving weights around or not cleaning up. Over time this Goodlife’s culture has improved significantly almost on Par with Myaree. Lauren and her team do a really great job and she picks staff who are friendly and on point. She takes tonnes of feedback and implements quickly. I come to this gym because it’s demographic is a good mix of ages and people of different professions good to network. Some great bodies and plenty of people who are friendly and respectful.


Call +61 8 6188 9300 Open on Google Maps

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