1/5 Sundaram S. 9 months ago on Google
I
recently
stayed
at
this
hotel
with
my
family,
and
unfortunately,
our
experience
was
far
from
satisfactory.
Firstly,
our
check-in
time
was
supposed
to
be
at
12
pm,
but
we
were
made
to
wait
for
a
frustrating
1.5
hours
before
finally
receiving
the
room
keys.
To
make
matters
worse,
only
one
of
the
rooms
was
given
to
us
at
1:15
pm,
while
the
other
room's
keys
were
handed
over
to
us
late
at
night
when
we
returned
from
being
outside.
This
was
quite
inconvenient
and
disappointing.
Upon
entering
the
room,
we
were
appalled
by
its
condition.
It
was
in
a
very
bad
state,
and
to
our
utter
dismay,
we
found
evidence
of
someone
having
spit
inside
the
room,
and
it
clearly
hadn't
been
cleaned.
This
was
extremely
unpleasant
and
showed
a
lack
of
proper
housekeeping.
Adding
to
our
disappointment,
the
hotel
was
undergoing
construction,
and
the
hallways
were
blocked
with
various
items,
making
the
entire
place
messy
and
hazardous.
The
overall
atmosphere
felt
unsafe,
which
was
a
significant
concern
for
the
well-being
of
my
family.
The
coffee
provided
was
rushed
and
poorly
prepared,
lacking
basic
hygiene
standards.
This
did
not
leave
a
good
impression
on
us,
especially
considering
that
a
simple
thing
like
a
cup
of
coffee
should
be
easily
manageable.
Furthermore,
the
breakfast
that
was
provided
was
of
very
poor
quality.
It
lacked
variety,
freshness,
and
tasted
quite
unappetizing.
It
was
certainly
not
up
to
the
standard
we
expected
from
a
hotel.
In
conclusion,
our
stay
at
this
hotel
was
disappointing
and
far
from
pleasant.
The
delayed
check-in,
poorly
maintained
room,
ongoing
construction,
unclean
coffee,
and
subpar
breakfast
all
contributed
to
our
negative
experience.
We
hope
that
the
hotel
management
takes
our
feedback
constructively
and
makes
necessary
improvements
to
ensure
a
better
experience
for
future
guests.