Room is really clean and comfy with all required amenities. Room service is very supportive and incredible service providers. Food is delicious and consists with good variation. The small downside was that the day we were in the lunch buffet was very crowded and not enough tables to dine in. This is an amazing hotel with outstanding customer service on all aspects ! The staff is friendly , the hotel is very clean , the food is delicious and there is an overall upscale feel to it! They have an awesome salon, great outdoor pool amenities and also a nice gym. It's very good and recommended for anyone. It's located in the main city of Sir Lanka.

The management at this hotel truly deserves praise for their exceptional ability to uphold a serene and tranquil atmosphere amidst the bustling activity of the busiest commercial city. The luxurious and glamorous accommodations are consistently maintained, offering guests a high-class experience. Not only that, but the dining options are also top-notch with "The Dining Table" serving delectable and mouth-watering dishes during their international buffet breakfast, lunch, and dinner services. For those looking to indulge in a weekend lunch buffet experience, it is available for Rs. 5800/= per person starting at 12 pm in the main dining hall. In addition to the outstanding amenities and services provided, the cleanliness and upkeep of the establishment are impeccable. Not only were the service staff exceptionally attentive, but they also executed their duties with remarkable skill and finesse. Their impeccable service truly enhanced our afternoon, making it a truly enjoyable and unforgettable experience. We particularly loved the delectable Tom Yum soup and indulgent desserts – they were simply exquisite. We commend you on your outstanding work and will certainly be returning for another superb dining experience in the future. Keep up the excellent work! Guests also have the option to request a mini bar for added convenience during their stay.

We ordered a sawan. It was not that good. We've had better experiences elsewhere. We do not recommend it. It fills you up and the quantity is more than enough. But the taste is not that great. Hopefully their other food items are better. Delivery was perfectly on time. Hats off for that.

We had a family home coming at 8 degrees by the lake and it was just so easy. Nimanthi from the banquet really helped us with everything and she was so nice, calm and easy going which made it very easy for us when it comes to organizing. The rooms are brilliant and clean. The service is exhilarating. The best part to me was the breakfast buffet. The best breakfast buffet I have ever been to. So many vegetarian options and simply amazing!

Great hotel. Easily one of the country’s best city hotels. Great food, facilities and service. Over the years though the hotel has seen some wear and tear. Better maintenance and maybe a renovation would do the hotel some good. The restaurants are top notch. Boating different cuisines and a buffet restaurant (The Dining Room). Overall a great place for business and leisure which serves good food and quality service Recommended 👍🏻

Was at Earl's Court for a office function. Had a fantastic experience. It was spacious to accommodate all the guests. The spread was very good. Food was tasty. Safety and health measures were very well implemented by the hotel. The staff was very helpful and courteous. Nothing short of the high standards I have come to expect from Cinnamon hotels.

We were there for their lunch buffet. Great ambiance with Christmas decorations. Verities of food available for both veg and non veg items including starters and deserts. Quality of the food is not expected however for a lunch time this is ok for RS 3500. I would suggest to go for dinner buffer if someone wants to enjoy the buffet.

This hotel is amazing, the staff is very friendly and very kind. The food was so amazing. You can get Sri Lankan, Indian, Japanese, Thai, Chinese and European cuisine here. The desserts were also very amazing, there were lot of desserts to choose.

I went there on my wife birthday . They gave me super Sevice.Specially i would like to Thanks Mr.Paul one of lobby manager there ,He did every thing as my wish. Entire Hotel staff is Friendfullness. The Hospitality is Great. I had Fantastic occasion at the hotel on that day. I can recommended 200% best for this Hotel to anyone. Don't keep any hesitation to booking Cinnamon Lakeside. Food,room service,clean,pool , every things are Best. Price Also affordable. Thanks for Entire Hotel Staff to give me memorable service .

This is an amazing hotel with outstanding customer service on all aspects ! The staff is friendly , the hotel is very clean , the food is delicious and there is an overall upscale feel to it! They have an awesome salon, great outdoor pool amenities and also a nice gym. I have stayed there on many occasions and recently spent my birthday weekend there . I also had my birthday dinner at their restaurant and my 5 friends and I received outstanding customer service from our server. The front desk were also amazing! I don’t know how but many staff members went out of their way to wish me a happy birthday ! The restaurant hostess , was very helpful answering all my questions and requests about the menu. Overall an amazing experience! They all made me feel so special! I can’t wait to go back !

Our stay at Lakeside was absolutely fantastic. We had been looking forward for this stay. The weather was great and there are so many activities to do at the resort and in its surrounds. Our room was lovely and much bigger than we expected.The beds extremely comfortable and the pillows perfect.The food is quite good. All in all a lovely get away in a beautiful spot.All areas were clean and well maintained and we were most impressed with what appeared to be a vegetable garden which used recycled bottles as garden edges. We highly recommend the Cinnamon Lakeside.

It’s amazing the way they maintain calm and quiet environment in the heart of the busiest commercial city. The hotel is luxurious and glamorous as always. They are open for international buffet breakfast, lunch and dinner under the strict supervision of the Covid guidelines. “The dining table” provides delicious, mouth watering foods. If you are planning for the high tea one platter will suffice for two people and Rs. 4,000/= per platter. High tea starts at 4 in the evening. Hotel has not open the spa yet. Mini bar is available on request. Altogether nice stay and admire the hospitality of the staff except for the “Lobby Longue”

We stayed in cinnamon lakeside full board package. Very poor service from the check in to check out. Stayed there for 2nights and we immediately regretted it. Check in- took almost an hour. It wasn’t a busy day. Front office lady was busy with talking to some other staff regarding a room arrangement. Room- it was okay. But nothing overwhelming. Food - as we took full board package all meals were included in our room rates. However during Saturday dinner and Sunday breakfast they turned us back to our room and asked us to wait until they have a free seats available. Common guys you already know how many in-house guests are sitting for dinner and your capabilities to accept outside reservations. As a star class hotel you should be able to manage this more effectively instead of turning a family with kids down. Do not recommend to anyone. Out dated hotel, no warm welcomes, terrible customer service, very limited food choices.

The atmosphere just so romantic and perfect for birthday or any event.pool side is just awesome. Food is super delicious and there are ton of choices. Highly recommended ❤️✨

Great place in almost the city centre. Value for money especially in terms of ťheir high teas. Good option over a weekend or weekdays in Colombo especially if you're looking for places to explore. Good ambience both outside and inside especially if you're into photography. Friendly service.

My favorite place in this hotel is the pool and it's new bar .Great pool staff very attentive and dedicated to their customers on safety and service. the quality of the water and cleanliness is excellent. Interesting menu and Drinks . The only negative part are the crows when you are eating there pick in your plates in group of 3-5 . This need urgent attention. The security service is very friendly and dedicated

Our family was here recently to celebrate a special occasion. The lunch buffet was smaller in comparison to some other buffets we have been to. However the food was absolutely delicious! The service staff were also very attentive and did a fabulous job. It made our afternoon very enjoyable and memorable. Loved the Tom Yum soup and the desserts! Keep up the good work. We will definitely return for another fabulous experience.

Great staff, amenities, and food. It was a nice experience. I had weekend high tea buffet at the lobby area of the hotel It was nicely arranged and served with great care. Food was delicious and worth for the price. They have nice views of the lake and might be better at nights. Overall, it was good and highly recommended their service.

Wonderful hotel, lovely rooms and lovely pool area. Hotel was very well maintained and all areas were well presented. All the Staff were all so helpful and very child friendly, special thanks to the young chap working by the pool on the towels and sun beds, he works so hard in the heat and nothing was too much trouble for him. Breakfast was lovely, fantastic choice and all fresh. All the food we sampled was great , sadly there wasn’t time to visit the Thai restaurant but I’m sure we will be back again soon .

This cozy restaurant has left the best impressions! Hospitable hosts, delicious dishes, beautiful presentation, wide wine list and wonderful dessert. I recommend to everyone! I would like to come back here again and again. First time in Cinnamon Lakeside and YOU have to go! It’s the cutest little spot with amazing food. The Chicken Fillets are to die for. IT WAS FIRE!! The service we received was so amazing and we will definitely be back again. They made us feel welcomed and gave us an amazing experience. Do yourself a favor and visit this lovely restaurant in Colombo. The service is unmatched. The staff truly cares about your experience. The food is absolutely amazing – everything we tasted melted in other mouths. Absolutely one of the best meals we had while in Colombo. Highly recommend

We came to Sri Lanka for a two week vacation. Having travelled in much of Asia and elsewhere on many continents we decided against travelling around the country and staying outside Colombo. Ratings on TA lead us to Cinnamon Lakeside which we were mighty pleased about. It undoubtedly is a leading hotel in international terms and was a pleasure to stay in for the length of our visit. We did day trips off to the usual tourist destinations using a car and driver and also the local trains with lots of assistance from staff. It was a great relief to return to this hotel at the end of each activity especially with the warm weather and local roads! The staff were brilliant. Special mention must go to Guest Services Managers at the front desk who are remarkably talented, pleasant, efficient problem-solving persons who will undoubtedly go far. It was always a pleasure to meet on entering or leaving the hotel and also extremely helpful. Many others were also very helpful including waiters The Chef and team also produced fabulous food with wonderful buffet breakfasts and evening buffet with a constant change of items on the buffet all of which were delicious. The setting of the hotel and facilities are lovely and it is only a short walk to the station and seafront. Beautiful large pool overlooking the lake. Good a/c which is very necessary. One almost feels part of the family since all the staff are very personable. This is overall one of the best hotels we have stayed at anywhere in the world which is quite a tribute from someone staying more than a few nights,! Can thoroughly recommend it and given the opportunity would love to return

My friend and I stayed at the Cinnamon Lakeside for my birthday and they made it such a special weekend! The staff went above and beyond to make sure our stay was great. The rooms are clean and big. The breakfast at the restaurant was delicious especially the custom omelettes. The hotel is close to the Fort so you can go anywhere without having to worry about parking. I will definitely be coming back to stay here. I was thrilled we got a corner room on the highest floor. The view was beautiful and the room was quiet

Room service is very Nice supportive and incredible service providers. Food is delicious and consists with good variation. The small downside was that the day we were in the lunch buffet was very crowded and not enough tables to dine in. This is an amazing hotel with outstanding customer service on all aspects ! The staff is friendly ( Mr Danuhka) the hotel is very clean , the food is delicious and there is an overall upscale feel to it! They have an awesome salon, great outdoor pool amenities and also a nice gym. It's very good and recommended for anyone.

It was pleasant stay and wonderful experience at Cinnamon Lakeside. Both Lake view and city view were excellent. Delectable Breakfast Buffet(Complimentary). Neat and clean swimming pool. Well maintained Gym, sauna and steam room. Mr.Janith was kind and responsive room service person. All staff were very polite and humble. During Christmas seasons extraordinary decorations were done.

I loved this property and would really love to stay there again! Staff parks your car for free. Check in was prompt and staff spoke good English. We got a complimentary upgrade to a large room with a beautiful view. Beds were comfortable and sitting area was large. Bathroom was really nice too. The buffet was great and allergens were clearly labeled which was a great idea. There were a variety of cuisines and something for everyone. It’s a large hotel but never felt too crowded. The staff was extremely accommodating. I think this is a fine choice for a relaxing stay

This is a beautiful property and nice hotel with polite and supportive staff. The breakfast buffet is good, which is full of fruits and other food options. Dinner buffet is having lots of food options, too. Though they don't have a lot of vegetarian and vegan food options. Their pool and bar are amazing. They got good gym as well. This hotel is close to one gale face mall, this mall has all the stores of essential and exclusive needs. Overall good hotel with good location!!

Worth every penny My wife and I had the most amazing vacation at Cinnamon Lakeside. It was more of a delayed honeymoon for us as we couldn’t go earlier due to Covid , but nevertheless it was magical. The most hospitable staff we’ve ever met , the food was out of this world! They have amazing restaurants and choice of different cuisines. Live music was the cherry on the cake. We stayed in an over the lake suite and it was everything we could have asked for. The resort in itself is beautiful, stunning views, with the most beautiful pool which makes the swimming experience more enjoyable. Lots of restaurants to choose from. Probably one of the best hotels as we’ve stayed at Cinnamon properties before and all of them have amazing staff. Thank you to the whole team and staff for making our stay memorable. We are so glad we chose Cinnamon Lakeside for our Sri Lanka vacation and we would be more than happy to return ! Special mention and thanks to reception staff for giving us a warm welcome, staff at the breakfast restaurant was always very helpful, and many others too . Especially the person who was responsible for the cleanliness of our suite, he was really warm and friendly. Can go on and on but all in all, it was an exceptional stay!

Worth every penny My wife and I had the most amazing vacation at Cinnamon Lakeside. It was more of a delayed honeymoon for us as we couldn’t go earlier due to Covid , but nevertheless it was magical. The most hospitable staff we’ve ever met , the food was out of this world! They have amazing restaurants and choice of different cuisines. Live music was the cherry on the cake. We stayed in an over the lake suite and it was everything we could have asked for. The resort in itself is beautiful, stunning views, with the most beautiful pool which makes the swimming experience more enjoyable. Lots of restaurants to choose from. Probably one of the best hotels as we’ve stayed at Cinnamon properties before and all of them have amazing staff. Thank you to the whole team and staff for making our stay memorable. We are so glad we chose Cinnamon Lakeside for our Sri Lanka vacation and we would be more than happy to return ! Special mention and thanks to reception staff for giving us a warm welcome, staff at the breakfast restaurant was always very helpful, and many others too . Especially the person who was responsible for the cleanliness of our suite, he was really warm and friendly. Can go on and on but all in all, it was an exceptional stay!

We absolutely loved everything this hotel had to offer. Located close to everything. Comfy spacious rooms and hotel bar and lobby. Friendly staff. Very accommodating with our family. The large gift shop was so convenient and had some really cool things. Can’t say enough good things! Loved every minute!

Amazing Hotel Amazing Staff. Five Stars at its best. Everyone that works in this hotel that we came across with, amazing people. Great genuine smile and always there to go the extra mile to make your experience memorable. Very polite, very well spoken and very professional. Right upon our arrival the lady who checked us in told us they had upgraded us to an amazing room with a beautiful view for free. We love this hotel. Yes the room was incredible beautiful with an amazing view. Very comfortable bed and very well cleaned. Room # 453. I love to thank everyone in this hotel for an amazing experience. Wish you continue success and we see you until next time

We had high tea recently. Super ambience with live music. Recommend for a relaxed evening. Awesome service from the staff, they were really nice and under health and safety protocols.

An honest review They do not know how to respect their guests, people in this hotel are with cheap mentality and poor hospitality. They just want to fill their pockets and in return they do not want to give anything. They don’t respect Indians. We stayed in srilanka for 9 days and it was an amazing trip but staying in this hotel was a nightmare. Would strongly suggest a BIG NOOOOO. There are many other hotels with good hospitality. Indians please choose your hotel wisely.🙏🙏

Stayed at this property for 2 days for a Business Trip. Excellent property and great location. Check-in: Check-in was extremely smooth with plenty of counters and friendly staff. Whole process took only a couple of minutes. Ambience: It's a nicely maintained property with beautiful main reception hall, fee restaurants at Lobby level, a lovely floating restaurant in the lake, A library themed bar cum club, outdoor pool, gym, sauna etc etc Location: Very conveniently located. Within walking distance to the One Gall Face mall and the beach. That's quite a happening area. Took 40 mins by taxi from intl airport. The room: Quite large sized room with regulars like LED, Coffee/Tea maker, Bathrobes, Centrally controlled lights (I love that for convenience), Intl sockets (another item I really like) and in room slippers. My room was facing the road and across there was a cricket ground. Bathroom was large enough, v clean (v imp) with nice bath accessories. Toilet had a jet so very good for people who 'like to use water instead of paper' Breakfast: Quite elaborate breakfast buffet with excellent service. Cost: Room costed USD 144/Night but worth mentioning it was a corporate rate. Pro tip: Don't miss a dinner on their floating restaurant. It looks mesmerising in night.

Had been here for a lunch buffet and had a great time there. Service was fast and the food was delicious. Compared with some other hotels the spread was not much but the most important thing was what ever was available, the taste was great of all of those items. Parking was not an issue and the atmosphere was great.

I recently enjoyed a delightful high tea at Lobby lounge, and I must give a special thanks to Chanaka for making it extra special. The drink selection was fantastic, and the pastries were divine. Chanaka's attentive service and warm hospitality truly enhanced the experience. A must-visit for a perfect afternoon indulgence.

The hospitality is very good and very spacious hotel. Food is excellent. House keeping is very nice and polite and thankful to Dhanuja for his housekeeping service. Must visit when in Sri Lanka the best hotel.

We had stayed in this Hotel for 2 days and the service provided was excellent. The Rooms were superb, food was top notch and special mention for Ms. Thayodya from the Front Office Section for always being cheerful and helping us out. Thanks for the wonderful memories.

I recently had the pleasure of staying at Cinnamon Lakeside, and I must say it was a truly exceptional experience. From the moment I walked into the hotel, I was greeted with a warm and friendly welcome by the front office lobby hostess, Thayodhya. Her hospitality and attention to detail set the tone for the entire stay. The hotel itself is a beautiful oasis in the heart of the city. The lush greenery surrounding the property and the serene view of the lake create a tranquil atmosphere that is perfect for relaxation. The rooms were spacious, well-appointed, and meticulously clean, ensuring a comfortable stay. In conclusion, I highly recommend Cinnamon Lakeside to anyone looking for a luxurious and welcoming hotel experience in the heart of the city. Thayodhya's warm welcome and the overall hospitality of the staff made my stay truly memorable. I can't wait to return to this hidden gem by the lake!

The customer service was outstanding and the quality of everything was exactly what i was hoping for. I was so pleased with the service I received from this restaurant (Lounge). I was so impressed. Amazing atmosphere and the staff went above and beyond for our needs. Special thanks Hirushani for being very polite and kind. Lovely music at the lobby Definitely coming back and highly recommended

I wanted to express my sincere appreciation for the exceptional service provided by Praveen Balakrishnan during my recent visit to the hotel. His attentiveness, professionalism, and friendly demeanor truly enhanced my dining experience. Thank you for going above and beyond to ensure my satisfaction. I will undoubtedly look forward to returning, and I hope your dedication is recognized by the management.

I loved this property and would really love to stay there again! Staff parks your car for free. Check in was prompt and staff spoke good English. We got a complimentary upgrade to a large room with a beautiful view. Beds were comfortable and sitting area was large. Bathroom was really nice too. The buffet was great and allergens were clearly labeled which was a great idea. There were a variety of cuisines and something for everyone. It’s a large hotel but never felt too crowded. The staff was extremely accommodating. I think this is a fine choice for a relaxing stay

Beautiful hotel, and extremely helpful, kind and courteous staff. Special thanks to Ashmini and Thayodya for making me feel extremely comfortable and being so helpful. They are the best!!! The hotel is situated in a wonderful location. Room service is prompt, the rooms and amenities are excellent. Food is delicious. Loved every bit of my stay here.

I participated in the High tea buffet of Cinnamon Lakeside and its a great pleasure snd the experience. One of the best high tea packages around Colombo. The crew of the lobby also very friendly and able to get know anything by asking. Price and the value both are fine.

We were there for the weekend high tea. Excellent spread with food from multiple countries, a great dessert selection and many child friendly food and snacks like waffles and pancakes. The staff is very attentive and tables are always clean and ready for the next round. The children loved it. Thanks for a wonderful time.

I recently stayed at the Cinnamon Lakeside Colombo during my vacation and I have nothing but positive things to say about my experience. From the moment I arrived, the staff was welcoming and accommodating, making me feel right at home. The room I stayed in was clean, spacious, and comfortable, with all of the amenities I needed to make my stay enjoyable. The bed was comfortable, the linens were clean, and the bathroom was well-stocked with towels and toiletries. The hotel also had a wide range of amenities that made my stay even more enjoyable. The fitness center was well-equipped and allowed me to maintain my workout routine while on vacation. The pool was a great place to relax and soak up some sun, and the on-site restaurant served delicious meals that were a highlight of my stay. One of the things that really stood out to me about this hotel was the exceptional level of service provided by the staff. They went above and beyond to ensure that all of my needs were met and that I had a comfortable and enjoyable stay. Whether it was recommending local restaurants or arranging transportation, they were always available and willing to help. Overall, my stay at thee Cinnomon Lakeside was truly wonderful and I would highly recommend it to anyone looking for a comfortable and welcoming place to stay during their travels. The staff, amenities, and location make it the perfect choice for both business and leisure travelers alike. I cannot wait to return for another visit!

Ppl who work there are really kind and the breakfast buffet was so nice. Delicious, healthy and rich in variety. Also I liked the soap in the room as well. It seems organic.

A Wonderful Post-Wedding Stay at Cinnamon Lakeside Hotel Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) I had the pleasure of staying at Cinnamon Lakeside Hotel on 4th of May after my wedding day, and I must say it was an outstanding experience from start to finish. The hotel staff went above and beyond to ensure our comfort and made our stay truly memorable. Upon our arrival at around 4pm, we were greeted by a team of friendly and efficient receptionists. Considering our tiredness after a long day of wedding celebrations and the cumbersome wedding attire we were still wearing, their quick and warm assistance was highly appreciated. The receptionist promptly organized our room within a few minutes, allowing us to relax and unwind without any delay. Their attentiveness and understanding were remarkable. The following morning, we had the pleasure of indulging in the hotel's breakfast offerings, and we were blown away by the variety and quality of the options available. The breakfast spread at Cinnamon Lakeside Hotel was nothing short of excellent. There were numerous choices to cater to every palate, and we enjoyed exploring the different cuisines and flavors on offer. Whether it was the freshly baked pastries, the assortment of fruits, or the hot and savory options, everything was delicious and satisfying. The attentive staff in the breakfast area ensured that our needs were met and made us feel welcomed. Throughout our stay, the hotel's cleanliness and attention to detail were commendable. Our room was well-maintained, comfortable, and provided a serene ambiance, allowing us to truly unwind after the hectic wedding festivities. The overall atmosphere of the hotel was tranquil and relaxing, creating a perfect environment for newlyweds like us. The staff at Cinnamon Lakeside Hotel deserves special recognition for their exceptional service. From the receptionists to the breakfast staff, everyone we encountered was friendly, professional, and genuinely caring. They consistently went the extra mile to ensure our stay was enjoyable and memorable. In conclusion, I cannot recommend Cinnamon Lakeside Hotel enough for a post-wedding getaway or any other occasion. From the moment we arrived until the time of our departure, we were treated with utmost hospitality and care. The friendly and quick receptionists, the excellent breakfast with an array of choices, and the overall impeccable service made our stay truly special. Should the opportunity arise, we will definitely return to Cinnamon Lakeside Hotel in the future. Thank you, Cinnamon Lakeside Hotel, for making our post-wedding stay an unforgettable experience!

A Superb Buffet Dinner: Cinnamon Lakeside, dinning room. I had the pleasure of experiencing the buffet dinner at Cinnamon Lakeside in Colombo with my son, and it was truly a fantastic evening. I want to express my heartfelt gratitude to the lady at the front desk of the restaurant for her exceptional service as she managed to find us a table amidst a busy schedule, setting the tone for a memorable dining experience. The buffet dinner at Cinnamon Lakeside surpassed all expectations with its wide selection of culinary delights. From international delicacies to flavorful local specialties, there was an impressive array of options that catered to every palate. The freshness and quality of the food were outstanding, ensuring that each mouthful was a delightful explosion of flavors. I must commend the staff for their attentiveness and friendly nature throughout the evening. They were always there to assist and answer any questions we had, making us feel welcomed and taken care of. Even amidst the busyness of the buffet, the service remained exceptional, with empty plates cleared promptly and drinks refilled with a smile. The attention to detail at Cinnamon Lakeside was truly remarkable. The presentation of the dishes was impeccable, with artistic arrangements that showcased the culinary expertise of the chefs. The hygiene and cleanliness of the buffet area were also commendable, ensuring a pleasant and hygienic dining environment. Furthermore, the ambiance of the restaurant added a touch of elegance to the overall experience. The beautiful décor and comfortable seating provided a relaxing atmosphere where we could leisurely enjoy our meal. The captivating views of Beira Lake added a picturesque backdrop, further enhancing the dining experience. In conclusion, the buffet dinner at Cinnamon Lakeside in Colombo exceeded all expectations. The exceptional variety of dishes, attentive service, and delightful ambiance made it a truly memorable dining experience. I highly recommend Cinnamon Lakeside to anyone looking for a superb buffet dinner that combines delectable cuisine with exceptional service in a beautiful setting.

Very helpful staff. Quick and friendly service. Recommend staying here if you want your life easy.

Very good hotel right in the heart of the city, all the staff were very nice, the breakfast buffet is top draw especially the egg hoppers and the pool is brilliant to cool down after sightseeing. I would definitely come back here.

Great hotel at a great location. Excellent rooms but the toilet was noisome. Food was good. Reception desk was friendly. Special mention is deserved by Angelo & Paul, two fine young men.

Great people with exception service. Lovely food, reasonable prices. Must visit to this lovely property to enjoy your day / meal / stay.

The usual five star stuff.. Good service. Pretty good food. Relatively affordable restaurants. Recommended!!

Anniversary Celebration at Cinnamon Lake!! We had unforgettable two night in this hotel from 5th to 7th December. Stefan gave us a huge support in reservation. During the stay the service of the room service, dining room and bell desk were fabulous... 👍👍 Willing to come again to our same room 501 suite which is with nice view. 😍😍 Lovely hotel with great service, tasty foods and friendly staff🌟🌟🌟🌟🌟👍👍🤩🤩

Super friendly and supportive staff. Great rooms and great food. Rooms were amazing and wish I had taken a Lake view room. Staff at the reception knows what they are doing and have admirable attitude towards customers. Every employee, from the Security personal to the front desk executives to janitorial employees were amazing and we were always greated with a smile. Loved the atmosphere there ! ** Their Covid-19 related precautionary action are on point. Front desk employees were following everything with no shortcuts and they put a lot of effort towards that the way observed.

Dear cinnamon Lakeside, Thank you for your warm welcome and hospitality. We’ve been searching for a safe place to freshen up our son in the evening all around the well known places in Colombo , and you offered us a clean room for our requirement. Thank you Mr Angelo and for his line manager for the help. And also , Thank you very much for the yummy food and beverages- The Lounge - Cinnamon Lakeside. Good luck and well wishes from GJY

Room is standard. Pillow are not that good. Wifi is fast. Service is excellent. Both reception and in door dining. 4 restaurants in the area. There are pubs too. Thai resto has decent food and prices. Buffet has variety of selections in the lobby area.

The best place about this hotel is it's staff. They are very knowledgeable and helped me out with my tasks. The rooms with balcony's are best. Others feel a bit stuffy. Overall wonderful experience.

We extended our stay from five to seven days we loved this hotel so much. Staff were fantastic from restaurants to front desk to cleaners. Everyone was so friendly. The resort was spotlessly clean and good measures in place for social distancing. The breakfast was amazing with great selections of hot food, fruit, pastries all cooked fresh. We ate in the Thai restaurant twice which was delicious and good value, we also ate in the Chinese restaurant where the food was also excellent. The pool was gorgeous and clean we spent hours there. We will return one day loved our holiday

Enjoying the Flavors of Cinnamon Lakeside at Home with HSBC Premier Being under lockdown/ quarantine curfew has its disappointments and negativity and made me and family yearn for delicacies. Thus, I browsed through the Cinnamon Hotels, Sri Lanka website Flavors to order lunch from Cinnamon Lakeside and was not disappointed. This site which come as an app and is available for surfacing on the internet too and is a handy companion to select an individual choice in food and is very simple and user friendly with pics of each category of food with the convenience of easily adding or deleting items. Also, the contact numbers of hotel are given for the customer to call if there is any difficulty with on line ordering. We selected Egg and Spring Onion Fired Rice with Gong Bao Prawns and the food was delivered courteously on time in the most clean and hygienic manner in individual containers that were sealed and further enclosed in a stapled brown paper bag and we were able to enjoy a great tasting wholesome meal with peace of mind during these challenging times to health. HSBC Premier has very kindly provided 25% discount on all orders for the month of September 2021 and this tie up between a prestigious hospitality brand with South Asian dimensions and a leading global bank is of rich dividends to the customer!

Mr James Peiris did an excellent job in communicating an order I placed from overseas to be delivered to my mothers hotel room. He is a very valuable addition to the Cinnamon Lakeside team. I was very impressed with his ability to efficiently and precisely carry out my complex requests. Best of luck to you and thank you for a brilliant experience !

I received a chicken biriyani sawan from few of my friends. It was super delicious. My friends did a great choice.

Try the high tea for two by Flavors by Cinnamon.. Stay at home tea spread dressed deliciously 👌🏽 Packaged well for delivery 👍🏽

I had a bad experience with Cinnamon Grand ordering a cake and not receiving on time. Therefore, I selected Cinnamon Lakeside. I saw the change well. The lady at the desk, Samadhi, assured to look after the order and ensure on time delivery. The following day when I checked they staff was so helpful. I wanted to add few sweets. Knowing it is too late, still they attempted their best to help me. They said they will call back and amazingly they did call back. Food was delivered on time , with all covid protocols, clean and good. The food was excellent and well prepared thanks to all kitchen staff. Special thanks to Samadhi and the gentlemen who was on duty 28 th for this excellent service. Mahesh

We spent an excellent vacation here at Cinnamon Lakeside. Everything was so perfect. Had a warm welcome from them. The food served was also perfect and delicious. Staff was very caring and helpful. Many thanks for that!

Madly in love with the place anyway. Always gives a stellar service .Food is simply beyond pacifying. Flawless delivery & care.

Great service during the covid - 19. Same standards kept at all services. Thank you very much.

Food ordered by us was delivered on time. Well presented and tasty. Keep up the cinnamon standard. Thanks F& B team.

First things first. Customer service is INCREDIBLE. We arrived early in the morning from Kandy and got checked in at 6AM. Food was great, but after we were finished, we were surprised with a temporary room to take a nap in. We were so delighted by the their efforts to make us comfortable. We got up in the room and had our naps. After ours naps, we were called and they let us know our suite was ready. They delivered our bags to our room and our stay truly started! The room was incredible with the large terrace taking the highlight of the room. We visited bar on the 1st floor and had a lovely evening. In the morning, we tried out the pool and sauna. Easily the prettiest pool I’ve ever been in with a fantastic view. The Sauna was large as well We only stayed here for one night as we’re in town shortly, but our next visit we will for sure stay longer. Easily the best hotel we’ve ever stayed at in our years of traveling the world.

The Library is a place that accomplishes not have an equal any other hotel. The ambience makes the place ideal for relaxation and meeting people for a very pleasant time together. The staff is very attentive and polite. Whenever I visit the Library for a function or just to play pool and relax it always leaves a feeling of reluctance when I have to leave. This place grows on you. I cannot recommend a better place for anyone to spend time.

Great Hotel Review of Cinnamon Lakeside Colombo Pending review We had a great stay at the Cinnamon Lakeside Colombo. The hotel was conveniently located to the Fort train station and other attractions we visited. It is a large hotel and the service is great. The Thai restaurant on site was also excellent. I would recommend a stay there.

We stayed for one night at the beginning of our honeymoon. They reserved for us a great room with the amazing lake views. The swimming pool's temperature was very nice, and closed at 21pm, so we had enough time to enjoy it. Dinner and breakfast were very good too!

Nice place to visit with your loving ones. A suitable place to have a party fun with friends. (Suitable in the evening) Foods are delicious and value for money. Can enjoy classy cocktails, delicious cuisine. Food is really tasty. Overall quality and customer service are excellent. 🔥🔥🔥🔥🔥

The hotel environment is outstanding and they has an amazing buffet with Asian cuisines. Had variations of Japanese Sushi and a massive dessert corner. The COVID-19 measures has been taken and you need to wear a glove and mask while you are serving the food. The food are very tasty and worth to have a try. Overall one of best experience we had from Cinnamon Lakeside

Stayed at the hotel in March, 2022. Upon arrival, we were warmly welcomed by the staff. The staff were extremely friendly. Check-in process was very fast. The scenery was beautiful, on one side you see the busy streets and skyscrapers and on the other side calm and quiet Beira Lake. The food was delicious. There were a wide variety of food including foreign and local cuisines for all three meals. You've got to try their Sushi. Amazing! The atmosphere was so special that it really felt like home to me. All thanks to the talented and friendly staff who do a great job here; a true sample of excellent hospitality!

Went there for lunch. Parking was bit difficult due to ongoing construction work. Buffet was good with multiple choice dishes varying from starters to soup to main dishes and desserts. Quality of yhe food and tasty is very good. Serving is also good. Dining area is bit small but OK. Overall happy with food and visit to the hotel

Im not quite sure what happened this day. But recently I visited for a wedding and the service is terrible. First there is not enough parking space due to construction. But they are not helping us at all to find a parking spot. Took almost 20min to find a spot. Then only 4 people in the wedding hall to manage 250 people. Food plates are piling up on top of each plate. Took almost 30 minutes to take the first plate😅. Then no proper power back up. Power went off for few minutes before power up generators. Food is tasty but very few desert choices available (second best plate available in the hotel). 🤷🏽‍♂️

It was a great and happy stay here. I specifically want to mention the trustworthiness of the staff who works here as my cousin lost her gold jewelry and staff returned it where we have lost our faith on receiving it back. Superb service. Thank you very much and looking forward to come again…

Nice hotel around in Colombo. Dining room buffet is so taste very friendly staff are there. Dining room area is little bit small but foods are good 🇱🇰❤️

Customer service is exceptional by the gentleman named warren (i hope I got the name right). Way better than the Kingsbury hotel. They even upgraded my room to the next level because I was a first-time customer. One small problem please don't go to their salon which is located in the basement called Nadine salon. Very bad. They messed up my hair and my beard. I asked them to dye my hair and it looked like someone painted black paint on top of my hair. I asked for a beard trim and it looks like a worn-out toothbrush. Other than that very good place to stay and enjoy your vacation.

I went for a new years eve party. The breakfast was fantastic, quality, quantity and choice. The f+b staff were pushing guests to buy bottles of alcohol which was I guess cheaper on the long run, but it should be a suggestion by them, not so much pressurised.

Great place to be at the evening. Lot of people come to this place. Live music is played at the lobby. You can either go with Alacart or Buffet. Food is very good. Staff was not very supportive. They have a special boat which we can book for special events. Plenty of parking is available. You can pay with cards. There are lot of restaurants inside.

Nice hotel, centrally located. Hosted multiple weddings the Saturday night we were there and live music at one of the outside bars so could be noisy until midnight. Staff are super friendly and helped me with a late checkout for an evening flight

I was only able to spend a couple days here but it was beautiful. At first we had a roadside room but were able to change and get a view of the lake. They have many restaurants within the premises, none of which i tried so I cannot comment on them as such. The rooms wernt the biggest I've stayed in but rather a nice quaint size and not too overwhelming. Everything was clean and tidy. The breakfast here was expansive and delicious, with the Chefs being attentive to the food.

One of the best 5 Star hotels in Colombo. Food is delicious. They have a great service. Highly recommended

The Hotel and staff gives you feel of being at your home The service is very quick - highly appreciated. Danushka from House keeping is excellent in his service. The restaurant staff is very good. Food is out of the world. Kudos to kitchen team! There is a wide choice for everyone whether you are veg or non veg or for that matter from different nationality. Superb place to stay for all age groups and for any occasion.

One of the best hotel in the city centre. We had a lovely stay at Cinnamon Lakeside on our trip to Sri Lanka. Staff was amazing! We had a warm welcome by Mr. Hakel and friendly front office team. Spacious rooms and wonderful service by housekeeping! Food was superb, specially the buffet breakfast. Restaurant service was excellent. Everything was perfect with our stay.