The Park at Palermo Apartment Homes image

The Park at Palermo Apartment Homes

Apartment complex Apartment building

😐 This statement below could not be more accurate. The noise levels here are unbelievable to the point of walls and floors shaking from the base. The only reason I am giving the apartment 3 stars and not less is because the staff/office here are actually very helpful including dealing with anything... People often mention office, apartment, leasing, moved,


Address

4302 Gunn Hwy, Tampa, FL 33618, United States

Website

www.theparkatpalermo.com

Contact

+1 813-567-8215

Rating on Google Maps

3.70 (99 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: office (14) apartment (9) leasing (9) moved (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Mary B. 4 years ago on Google
    This statement below could not be more accurate. The noise levels here are unbelievable to the point of walls and floors shaking from the base. The only reason I am giving the apartment 3 stars and not less is because the staff/office here are actually very helpful including dealing with anything maintenance or pest related. If it weren’t for how well the staff has been handling these noise problems (and others I may have faced during my lease) my rating would of gone lower. I appreciate the staff efforts so far, but obviously there is only so much they are able to do. Something to consider if choosing to move in. “ For the price, it’s nice, but this place is far from peace and quiet. Between loud music blasting from cars to the loud music shaking my walls and forcing me to wear headphones to bed it’s not worth it. When I first moved in I loved it, it was very quiet and calm, but that has changed. The office has been great to handle any issue I’ve gone to them with, it just gets tiring. There were never again guidelines given regarding the noise which may be helpful in the future.”
    7 people found this review helpful 👍

  • 2/5 Amber B. 3 years ago on Google
    For the price, it’s nice, but this place is far from peace and quiet. Between loud music blasting from cars to the loud music shaking my walls and forcing me to wear headphones to bed it’s not worth it. When I first moved in I loved it, it was very quiet and calm, but that has changed. The office has been great to handle any issue I’ve gone to them with, it just gets tiring. There were never again guidelines given regarding noise levels, which may be helpful in the future. Edit: I deducted another star. It’s 9pm on a Sunday and people are doing karaoke outside with a microphone. Lovely. As previous people have stated ride around here at night and really understand, but you get what you pay for.
    6 people found this review helpful 👍

  • 1/5 Gerardhie R. 9 months ago on Google
    Poor sense of urgency, I'm glad my parents moved out, every time there was a needs of repair takes forever and the last time their a/c broke was reported daily, no maintenance employee ever went to fix the emergency matter, wasn't until a week after that the office actually placed the request and even then nobody showed up to at least placed a temporary a/c. They don't care about their residents from my perspective, and the manager she's petty and give such attitudes. There's better, cheaper and with sense of urgency apartments around the area, if you're looking to move around here,skip this one.
    4 people found this review helpful 👍

  • 1/5 Roberto C. 1 year ago on Google
    This is the 2 time my car has been broken into in this place. Don’t fall for the false advertisement because this is NOT a gated community. The gates have been open day and night for years now and there is no urgency to fix them and make this a safe place for tenants.
    4 people found this review helpful 👍

  • 4/5 Zulay Dos S. 2 months ago on Google • 28 reviews New
    Our experience so far has been really satisfactory. When we have needed it they have attended to us promptly. The staff is super friendly. We are very happy here. The only thing is the gate that never closes, the rest is fine.

  • 5/5 Kali C. 4 years ago on Google
    I lived at these apartments for a little over a year. Best apartments I stayed in. Very clean, neighbors are nice and quite. Never had an issue with anything in my unit. Great layout and use of space. Leasing office people were nice and helpful. I moved because I purchased a house and the leasing office worked with me on ending my lease (granted I gave a good amount of time for notice) . Greatly appreciated and made the process smooth for me. I recommended this place to my friend and she now enjoys her apartment. I would recommend this place over and over again.
    3 people found this review helpful 👍

  • 1/5 Mels 6 months ago on Google
    For those of you looking to potentially move into these apartments, don't do it. Listen to all of the negative reviews here because they are very much correct. This place loves to charge $1,499 starting for a 1 bed/1 bath, yet the leasing office does barely anything to help if there are issues, so not quite worth the amount you pay for this place. Maintenance does their best to come to your apartment but how do they come if the leasing office doesn't tell them?? Our power in the kitchen has gone off multiple times and the first time we reached out to the leasing office, they said someone would come and NOBODY came. If it wasn't for me using the electric breaker, we would've never had our electric stove turn on. Today our kitchen power went off again and I called and they said someone would come. We waited for a while until I decided to leave a voice message for the emergency line because how were we supposed to make food tonight if our microwave wasn't working? Finally someone did come and they said it was our microwave that does not work and that we would need a new one. So now we don't have a working microwave and I understand that there is no way for the complex to get a microwave asap. We received several letters informing us of an upcoming rent increase, and were advised to provide a written notice if we did not intend to renew our lease. I duly submitted the letter to the leasing office. However, I was surprised to receive a voicemail message from them two days later, offering us the option to renew our lease for another year at the current price, without a formal letter or email. I found this unprofessional and was not willing to trust such an informal agreement. At this point, I had little interest in continuing to reside in this complex. Noise disturbances from the residents upstairs proved to be stressful, to which we had initially reported to the leasing office with no official response. Furthermore, the smell of marijuana from the same resident, which persisted due to closed windows, caused discomfort for our sensitive pets, leading us to address the issue ourselves, in which the upstairs neighbor repeats quite often. In addition, the couple across from us kept leaving their trash outside. The disregard for rules and policies led to a roach infestation throughout the hallways, demanding necessary pest control to come and spray the entire hallway. It is evident that the person in charge lacks the necessary skills to manage the facility effectively, causing significant inconvenience to tenants who have paid for the price you are paying. The lack of reinforcement of policies by management such as sending out email/ letter reminders on trash and the need to call out tenants gives cause for concern. We regret having to write this review, but we are compelled to express our lack of insatisfaction, despite our initial hope for a better experience. Despite the office's responsibility for maintenance, the fact remains that no tenant should have to feel uncertain about whether someone will address their concerns adequately. Management is critical to the success of an apartment complex, and the negative reviews all seem to point to a lack of competence from the management team. Actual successful complexes maintain clear and consistently enforced policies and foster open communication through regular email and letter updates. However, this complex seems only concerned with issuing reminders for apartment rent, even if the tenant is only a day late. It appears that monetary gain is the management's sole priority. Edit 10/13: I saw the reply and yes I lived here, I will not provide my name for you to locate in your system because I already moved out and will not be renewing the lease. I still stand by what I said, unfortunately I really wanted to love this place but you don’t get what you pay for here. Thank you.
    2 people found this review helpful 👍

  • 5/5 Cony G. 1 year ago on Google • 11 reviews
    My husband and I went to look for information about the apartments at the office and Ana helped us, she is super friendly and helpful, she gave us all the information we needed to know.. Thank you so much Ana !

  • 5/5 Cristian M. 4 years ago on Google
    My wife and I have been here for two months. Since day one, dealing with Alex, Deb, and Katie has been a pleasure. They have been very communicative and dealt with any concerns we've had. Our apartment is big and comfortable. The best deal I could find after looking at over 20 complexes. The staff is very nice and always have a smile on their faces.
    1 person found this review helpful 👍

  • 5/5 Julissa R. 11 months ago on Google
    I’d like to shout out Ana in the leasing office ! She was memorable and able to get me into an apartment the same day when I was having a leasing nightmare with another property! I called Ana and let her know what was going on and she was able to get me approved with their leasing office and made sure our apartment was toured and up to standards before we moved in. The property itself is well taken care of . It feels like “home” and that’s all I can ask for ! Thank you Ana for helping us we couldn’t be happier

  • 5/5 Lilly A. 2 months ago on Google • 2 reviews New
    We loved living in that apartment complex, we stayed in 806 for a year, it is very quiet, no noise or disturbance, the very professional workers are always willing to help, thank you very much Yunelis for all your attention and help, the maintenance guys always respond to needs. Super recommended from us. Thank you all.


Call +1 813-567-8215 Open on Google Maps

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