Miniso image

Miniso

Home goods store Gift shop Health and beauty shop Perfume store Cell phone accessory store Outlet mall Handbags shop Countertop store

One of the Most Reviewed Home goods stores in Mumbai


Address

Ground, First Floor, Narayan Niwas, Lokmanya Tilak Rd, next to Diamond Cinema, Borivali West, Mumbai, Maharashtra 400091, India

Website

www.miniso.com

Contact

+91 93247 74507

Rating on Google Maps

4.10 (1.8K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: store (20) staff (19) products (17) good (13) Miniso (11) quality (9) visit (9) helpful (8) service (8) experience (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Falguni P. 1 year ago on Google
    Amazing store. *Products- I totally love how the have arranged their products. The is divided in two parts the ground floor has perfumes, wipes, wallets, pillow, grooming kits. The 1st floor has gift items like mugs, bottles, slippers, organizers. The products are very cute and good quality. Ideal place to find gifting options for all age groups. *Price and staff - The price are reasonable, the staff is helpful. *Attributes - They accept digital and card payments The shop is not accessible ♿❌ there are stairs and the place gets little congested to walk.
    47 people found this review helpful 👍

  • 4/5 Jagruti K. 4 years ago on Google
    Miniso store is located at Borivali west railway station. It is at walkable distance from station about 15 mins. It has all cute daily usable stuff. Staff over here is very helpful. You will find many things like cosmetics, crockery, bags etc. Price is also very affordable of some items.
    5 people found this review helpful 👍

  • 2/5 Anisha H. 2 years ago on Google
    There is no great product without great service. Visited recently to buy a bottle for my daughter. The service is really bad. The staff back answers, extremely rude and not ready to help. They will blame the customer for their mistake. Unless very necessary, avoid! The 2 stars are merely for product
    2 people found this review helpful 👍

  • 4/5 Prerana R. 2 years ago on Google
    Had been to miniso Borivali West store today, came across a sales person named Gudiya- very sweet and cooperative. She helped us with makeup bag and also few new products that we came across. Guided us very politely and understood our requirements
    2 people found this review helpful 👍

  • 5/5 Sharvari V. 1 year ago on Google
    They have a wide variety of products which are really cute. Most of them are at an affordable rate. Really great place to buy everyday use and gifting products.
    2 people found this review helpful 👍

  • 5/5 Kesha 1 year ago on Google
    I have been visiting the store every week for a month but I couldn’t find WE BARE BEARS fork and spoon set and Pink panda dipper. Please restock it. It’s my favourite and I need it to gift my brother. I tried calling the custom service as they mentioned they can help you but there’s no response.
    1 person found this review helpful 👍

  • 5/5 Blossom F. 1 year ago on Google
    Miniso is one of my favourite places to pick up special gifts.. What makes the place special is the warm welcome u get from the staff especially GUDDI... Stuff is very good. Price is good.. A must visit for all.
    1 person found this review helpful 👍

  • 1/5 karan p. 1 year ago on Google
    Worst Miniso outlet in Mumbai, For Umbrella i was told to wait for a week, after a week when i followed up with them they again told me to wait for few more days or get from other store or order online. If they can't fulfill customer's expectation why open an outlet when your products are always out of stock
    1 person found this review helpful 👍

  • 3/5 Jani M. 1 year ago on Google
    Miniso is good place but the problem I personally face is everytime I went to go shop there either I don't like the product or I don't find the price reasonable. But they have good products to gift and has many skin care related things. Suggestion to always take a female person with you at miniso as they will know the product well and will help you to select from it.
    1 person found this review helpful 👍

  • 1/5 Prathamesh G. 4 months ago on Google
    I recently had a disappointing experience at Miniso. Despite making a purchase of Rs 170, the cashier didn't have change for my Rs 500, and the manager/salesman wasn't cooperative in finding a solution. It was an inconvenience that impacted my perception of the store's customer service.
    1 person found this review helpful 👍

  • 5/5 Arun Z. 9 months ago on Google
    Cute Lil store with lots of things to pick from. the staff is great n helpful too. Must visit.

  • 5/5 Reshma S. 9 months ago on Google
    Amazing store. *Products- I totally love how the have arranged their products. The is divided in two parts the ground floor has perfumes, wipes, wallets, pillow, grooming kits. The 1st floor has gift items like mugs, bottles, slippers, organizers. The products are very cute and good quality. Very help full and copertative staff (store manager monty and gudiya) The price are reasonab helpful. *Attributes - They accept digital and card payments.

  • 5/5 Hemali L. 1 year ago on Google
    Miniso is a Japanese store where you can find lot of cute stuff... Right from perfumes, organisers, beauty, kitchen, bedroom organizers, you can find numerous things and are worthy as well. If you haven't explored, go and must see, you'll definitely end up buying something!

  • 5/5 Dhwani B. 6 months ago on Google
    Amazing service….. the assistants gudiya and monty very supportive…… very swift in their service and were sweet and flexible enough to show me the products as per my needs on VC. Thanku soo much once again. A very hasselfree purchase.🙂

  • 4/5 Vinisha U. 9 months ago on Google
    Liked the perfume variety. And recently visited this place there was an offer of 50 percent off I got my perfume for rs 250. And also other household items are available.

  • 1/5 Tariq S. 6 months ago on Google
    Hi like to share a horrible experience in borivali west store were today i found a manager was arguing with one of the customer as usual and also whenever i visit the store the same person argues with me.He never have a change for 500 and i really don't like the way he speaks.doesnt speak proper hindi and forget english.i would like miniso to replace this guy named aman goswami as he is extremely rude and arrogant person.i am always welcomed by the staff there name by gudiya and she is extremely polite and decent.I hope miniso reads and acknowledge what i had written.

  • 1/5 Tabassum A. 6 months ago on Google
    They don’t know how to treat their customers. Please learn some people skills. Terrible shop. The store manager aman goswami is the worst person in miniso he is charged twice of one candle . Never visit again in miniso borivali west store 😬

  • 5/5 Vaishali V. 6 months ago on Google
    Thank you all the staff at Borivali west store. We picked up things more than we wanted..... going back happily 😊

  • 4/5 asmita s. 3 months ago on Google New
    I had an amazing experience with this miniso Borivali West store . The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received my body spray thank you so much for delivering this parcel to me on time Gudiya Giri :)

  • 5/5 swati r. 4 months ago on Google
    I had a great experience here. The staff is so helpful and courteous, they helped me throughout shopping process and wrapped the gift with love. Must visit and special thanks to Gudiya Giri 😇😊

  • 4/5 vijay b. 3 months ago on Google New
    It's a good Japanese brand shop right on the main station road. There are many options available for shopping right from the stationary to ladies accessories, perfumes, deo and many more things

  • 5/5 Yuti D. 3 months ago on Google New
    Whether it's a birthday party or secret santa gifting, I always prefer Miniso because it's budget friendly and it has such cute and minimalistic designs for every product!

  • 2/5 neelam j. 4 months ago on Google
    This was in boriwali station side.. i just went to check if they have my pink perfume there . Which sadly they discontinued..😏 Miniso is fine but not all can afford products..few you can afford but other toys, cushion, bags, purse very costly..

  • 1/5 BJ 3 months ago on Google New
    A mirror with suction cup i bought was so poor quality that it does not fit to basic tiles . When I went for replacement they were arrogant in saying no replacement allowed , but failed to accept it's a defective piece. Never buying anything from this brand and store.

  • 4/5 Maximus C. 1 year ago on Google
    Quaint, swanky outlet with trendy little handy merchandise. Lots of not-too-expensive stuff that can be picked up. Their sale section is constantly updated and full of surprises! Perfect for retail therapy!

  • 5/5 Karishma G. 10 months ago on Google
    So, this actually feels good while talking I just had such a great experience & would also like to appreciate the person who was helping me -Mr. Sagar due to some reasons I couldn’t visit the store but because of such great assistance I got exactly what I was looking for. Also this particular store has a wide range of products with so many options, it’s a hard yes to visit the shop. Go shopping!

  • 1/5 Kruti S. 9 months ago on Google
    Miniso, OF LT ROAD, Borivali, is not good. The quality of umbrella is very poor. Also, the staff is non-cooperative. They don't respond properly. Any quality of umbrella be its low price or high price is same (poor quality).

  • 1/5 viraj k. 9 months ago on Google
    Waste of time and stupidest staff. Would make error in billing and blame you for the same. 40-50 year old looking staff calls people uncle instead of sir ma'am. Collection is not also good. Overpriced and low quality as well. Have some training session to staff and teach them manners of behaviour.

  • 5/5 Shrishti Y. 1 year ago on Google
    Very cute place. Well maintained good staff mostly everything is available all varieties

  • 1/5 INCOGNITO 1 year ago on Google
    Overrated place, made in china products few of the products displayed have defects on them means I have to be careful before making a purchase , bad experience , commenting "thankyou for sharing your experience" is not going to help

  • 5/5 Mita p. 1 year ago on Google
    Amazing collection of daily use things...price are reasonable and quality is fantastic... staff is very helpful...must visit

  • 5/5 Janvi d. 1 year ago on Google
    Miniso is the best place. Cute and pretty little things plus afforable to gift someone. The quality of the products are too good!! The staff is very friendly and helps with concerned products. Very organised and clean. 👍🏻

  • 5/5 Aditya S. 1 year ago on Google
    I have always looked forward to visit Miniso when I plan to shop for bags, kitchen and stationary items. It has a fabulous collection and range of items in well organised isles. The staff also has been helpful in assisting and makes you feel like home. Cheers

  • 1/5 Nikhil C. 1 year ago on Google
    Horrible experience. Staff(store manager himself 'Monty Goswami) is very rude to customers as if they don't care about the customers. Management should look into this as they will loose lot of customers because of their staff.

  • 5/5 Nitesh M. 1 year ago on Google
    It was an amazing store. You will find multiple things over there at cheap price. I specially brought perfume's from MINISO BORIVALI W. It is amazing, must try❤

  • 5/5 Kunal R. 1 year ago on Google
    Nice place..fantastic essentials can be found. Quality is good, prising is little high..but its sufficed as it's in Borivali..👍

  • 5/5 Mayank G. 2 years ago on Google
    Good shop to pick up stuff at not so expensive rates, they have everything from beauty products household, toy.. nice place to buy small gift items. Very helpful all staff and specially gudiya giri.

  • 4/5 Akshata T. 1 year ago on Google
    Great collection of bits and bobs including mugs, combs, hair brush, wallets, handbags and even kitchen utensils. Though its a China imported stuff so can't guarantee anything.


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