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Magical Mumbai Tours

Tour operator

👍👍 This was an excellent tour staffed by remarkable people. Pooja, Neha, and Ashfak created a top tier experience for us while touring the city of Mumbai. Pooja and Neha (guides) were very knowledgeable about every site visited on this full day tour. Ashfak (driver) made us feel safe and comfortable wh... People often mention tour, Mumbai, guide, Dharavi, people, Pooja, city, knowledgeable, time, good,


Address

52/B, 1st Wadi, Kumbharwada, 90 Feet Rd, opp. Gausiya Masjid, Dharavi, Mumbai, Maharashtra 400017, India

Website

www.magicalmumbaitours.com

Contact

+91 90228 01616

Rating on Google Maps

4.90 (241 reviews)

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Featured Reviews


Frequently mentioned in reviews: tour (75) Mumbai (61) guide (47) Dharavi (27) people (25) Pooja (25) city (22) knowledgeable (20) time (19) good (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Curtis C. 6 months ago on Google
    This was an excellent tour staffed by remarkable people. Pooja, Neha, and Ashfak created a top tier experience for us while touring the city of Mumbai. Pooja and Neha (guides) were very knowledgeable about every site visited on this full day tour. Ashfak (driver) made us feel safe and comfortable while navigating the chaotic Mumbai streets. All three were super friendly and the definition of professionals! Would recommend to anyone visiting Mumbai.
    2 people found this review helpful 👍

  • 5/5 EarthVagabonds D. 1 year ago on Google
    As American slow travelers, we have experienced many disadvantaged areas around the world. But here in India— we were impressed by Dharavi’s entrepreneurs and our guide, Pooja. This was definitely a highlight of our Mumbai visit! We are surprised with how orderly the slum is, and it is clear people are proud to show off their work in the industrial center. From recycling to making soap, stitching clothing and making suitcases- and more- we learned so much about this special city within a city. We also again reaffirmed what we have learned in many other countries during our travel since 2015: regular people are essentially the same all over Earth, despite religion, race, or politics. Our guide answered many questions and she knew so much about the slum because she grew up there. We freely took photos in the industrial part, and asked permission to take photos in the residential areas. We went to learn, not exploit people. Thank you, Pooja! We won’t ever forget this experience! 🌏✌️ Ellen & Theo
    1 person found this review helpful 👍

  • 5/5 D S. 6 months ago on Google
    I can't begin to express how incredible my experience was with the private tour around Mumbai city and the Dharavi slums. This was my first time in India, and I wanted to explore the heart of Mumbai, including its vibrant culture and the real-life stories within its slums. I was not disappointed, to say the least! The service was simply perfect from start to finish. I reached out via WhatsApp and, within no time, arrangements were made for me to embark on this incredible journey. The fact that I could book the tour and hop on the same day was fantastic. To top it off, they picked me up right at my hotel, and I was greeted with a comfortable and air-conditioned ride – a blessing considering Mumbai's climate! Sahil, our guide for the main city sights, was nothing short of amazing. He was not just knowledgeable but also extremely communicative and talkative. He shared fascinating insights into Mumbai's history, culture, and local life. Every stop felt like a deep dive into the heart of the city, from the Gateway of India to the stunning Marine Drive. Sahil made sure I didn't miss a thing. And then there was Pooja, a charming young lady who accompanied me through the Dharavi slums. Her warmth and friendliness put me at ease right away. She was not just a guide but a bridge to understanding the resilience, hope, and strength of the people in Dharavi. Pooja's insights into the community were enlightening, and I left with a profound appreciation for the human spirit. This tour was not just about seeing the sights; it was about feeling the heartbeat of Mumbai, understanding its contrasts, and appreciating its diversity. It was an emotional journey that left me with a deep sense of connection to this incredible city and its people. In conclusion, if you're visiting Mumbai for the first time, or even if you've been here before, I wholeheartedly recommend this sightseeing trip. It's more than a tour; it's an unforgettable experience that will touch your heart and leave you with lasting memories. Thank you to the entire team for making my day in Mumbai truly exceptional.

  • 5/5 Toni M. 1 year ago on Google
    It was an interesting day, in a fascinating city. I got to sample the quintessential Mumbai and MMT have made me want to come back for another visit. Ram, our driver, was friendly and helpful. He made negotiating Mumbai traffic look effortless.Yash, our guide, really knows his stuff! He brings history to life with humour and enthusiasm. I was amazed at what MMT can squeeze into a day! Magical Mumbai Tours are excellent value for money. I highly recommend their caring attitudes and dedication to customer satisfaction.

  • 4/5 Susan Katz G. 1 year ago on Google
    Dharavi Slum Tour, Mumbai Pooja, is a very capable, engaging guide, who is knowledgeable, has a good interactive style, and is forthcoming with information. No question seemed off bounds. Her English was very good. The tour focuses more on the work done by cottage industries, eg., recycling, leather, clothing, luggage....than how the people live but you get to sense the latter as you walk thru narrow ally passages. The tour gives you a perspective that, for me, I'd never get on my own as I wouldn't have had any idea where/what to see or do, without Pooja's assistance. Thank you!

  • 5/5 shantanu p. 1 year ago on Google
    Had a great walk in the bylines of.. all thanks our host Pooja.. she is very engaging and knows a lot about the place.. we just followed her footsteps… On the walk we saw alot of Small factories and production setup.. we could even go inside and look at the things they were making.. Pooja also improved our general knowledge by asking us some interesting questions in between.. I am so glad I did this walk and would recommend you to try it too..

  • 5/5 Amy R. 1 year ago on Google
    I absolutely loved my tour with Magical Mumbai Tours. We got to stop and see a lot of beautiful sites and hear about so many interesting facts of what makes Mumbai Mumbai. Our guide answered all the random and what seemed small questions and was extremely personable. Sahil, you rock!

  • 5/5 Susan H. 1 year ago on Google
    Our Mumbai city tour with Neha and Ram was excellent. It gave a great over view of the big bustling city with interesting stops. Neha did a good job at providing information and answering our questions. Ram was a great driver and got us everywhere safe. He also added interesting information to the tour. Highly recommend! We also did the slum tour after the city tour with the same driver Ram and Pooja as our guide. Another excellent tour. Pooja seemed to know everyone which made the tour seem less intrusive. It was interesting seeing all the industry, including the extensive recycling program. Very educational tour Thank you to Ram, Neha and Pooja!

  • 4/5 Minakshi B. 11 months ago on Google
    Very informative and amazingly well planned tour. Pooja is such a bright and knowledgeable person who has so much to share about Dharavi and her experience of the place over the years. The twinkle in her eyes showed her passion and perseverance to break away from life's struggles and stand out in the crowd. Her interactions with everyone around Dharavi as we walked past alleys and narrow lanes, displayed her amazing rapport and camaraderie with the community. Infectious was her smile and fun way to throw in trivia about Dharavi, that kept us going in the the sweltering heat of a 38°C hot and humid day in Mumbai. Rise and shine Pooja and thank you for sharing your life, your knowledge, your people and your place with us.

  • 5/5 R R. 1 year ago on Google
    Hello everyone I am Rishi from kerala. Traveling and exploration is my passion. Basically I am a Civil Engineer. On February 2023, I went to explore Mumbai for a week. On the first day itself I was trying to get in to Dharavi. But I couldn't find any contacts or a trusting guide over there . I tried it for a week. On the last day I found Magical Mumbai Tours from Google Maps and I did a telephone call to them . I got impressed by their professional talk and after that they professionaly explained everything about the Dharavi tour. I found I was lucky to get them. They said me to pay their fees online for booking the ticket. I told them I will pay that to the guide and at that moment itself they accepted my deal with complete trust and they sent me a booked ticket to my email.Thankyou Magical Mumbai Tours for that. On the next day, I mean the day which I booked the tour , the guide Pooja messaged me in the morning and guided and said the exact location again that they said earlier. They guide Pooja keeps following me well until I reach there. She is great guide and she is living in Dharavi. I got inspired by hearing her life story. We went to Dharavi as a group. With me 2 more people was also there to visit Dharavi. They also became my good friends. The guide Pooja explained each and everything about Dharavi with a good and friendly character. Pooja bought us a good tea from Dharavi too. We saw lot of bussiness inside of Dharavi and I really explored Dharavi well. Again I am saying that the guide Pooja is a really amazing woman. Keep doing good things Pooja and you will be in heights soon. Thankyou so much Note: Pooja is also a first lady guide who lives in Dharavi.

  • 5/5 Jonathan D. 1 year ago on Google
    We had a Dharavi slum tour with Pooja and it was truly outstanding. We learned so much about life in the slums and all the industries going on. Pooja in particular was hilarious, friendly, knowledgeable, and really connected with the locals. It was an eye opening experience. I would recommend this tour to anyone.

  • 5/5 Thomas B. 1 year ago on Google
    Excellent organisation, tour and guide. Everything was spot on and we thoroughly enjoyed our half day Mumbai tour with Ravi, who was both knowledgeable, insightful and funny. Pricewise also good value 👍🏼

  • 5/5 Yvette A. 1 year ago on Google
    Such an amazing tour with the kindest and most informative guide Neha, our driver Hasan was super friendly too. I would highly recommend this tour, I learned so much.

  • 4/5 Gaurav P. 1 year ago on Google
    We had a very lovely and knowledgeable guide that took us to the best sights and food places in Mumbai. Travelling in our own private mini bus it was a comfortable experience.

  • 5/5 Jacob W. 5 months ago on Google
    I needed to get from Mumbai to Pune, rather than taking the bus or train I wanted to be able to experience some of the places in between. Magical Mumbai tours were able to organise a great trip for me with lots of interesting stops along the way. Including Lion's point, Bhushi dam, Karla caves, Bhaja caves and Lohgad fort. The guide and driver were both excellent. Pooja was kind and caring and helped make sure I had a good time. Even teaching me the proper way to eat my thali! There were lots of extra bits that I wasn't expecting like trying different types of snacks. The ice cream was definitely needed after walking up lots of steps to the caves in the hot sun! These all made it an extra special day and one that wouldn't have been possible if I'd tried to do it on my own.

  • 5/5 Martin M. 6 months ago on Google
    I really enjoyed listening to Varasa talk about here region and the slums. She has a lot of passion for life and felt I was opening up this world to my understanding. We go, look, take some pictures and walk away. But these people remain there, her descriptions opened my mind to this world and I got close to understanding what she meant when you used words like “happy” and “industrial”. I am glad had did this as you should not look at the experience you should absorb it and think about your own world and wonder if you could too have joy, that these people have in their lives, with a lot less than you.

  • 5/5 Mike P. 7 months ago on Google
    Neha was a fantastic guide from Magical Mumbai Tours. She was very friendly, incredibly knowledgeable and fun with her explanations of the sites that we were viewing. It just so happened that our driver for the day was her husband Hassan which made it all the more special to have a husband and wife team showing us around their beautiful city for the day.

  • 5/5 Roksana R. 6 months ago on Google
    I loved the tour! ❤️ Varsha is a lovely person with a lot of knowledge! I think that everyone should see the difficulties of living in Dharavi - I will surely remember it for the rest of my life!

  • 5/5 Edo de R. 6 months ago on Google
    Impressive tour through Dharavi with Pooja as our guide. A wonderful human being sharing her life stories about growing up in the slums and showing all places. Highly recommended, it will make you think!

  • 5/5 Rosie B. 8 months ago on Google
    We had an absolutely brilliant tour of Mumbai, Neha was an amazing guide and we fitted in an incredible amount in our whistle stop tour including The Gateway of India, Chhatrapati Shivaji Maharaj Station and Ghandi's home Mani Bhavan. I would thoroughly recommend Magical Mumbai tours and particularly Neha!

  • 5/5 Stefanie M. 3 months ago on Google New
    Took a slum tour with Ravi, who took pride in sharing his knowledge of those living and working in Dharavi. He answered all questions honestly, showed the group various workplaces and residential areas. I felt safe being with Ravi. It was a very confronting and emotionally challenging tour, but it had and continues to have an impact on me. Thanks Ravi for showing us around :)

  • 5/5 wim d. 4 months ago on Google
    We just finished our city tour with Ravi as our guide and Shamshera as our driver. Ravi is very knowledgeable about Mumbai and has a nice voice you can easily listen to. Shamshera is very nice and attentive. We had a lovely tour and would definitely recommend them. Thank you for showing us Mumbai in a different way.

  • 5/5 Vincent S. 3 months ago on Google New
    Just had the Dharavi slum tour with tour guide Varsha. The tour was amazing and Varsha is super friendly, knowledgeable and funny! Would recommend anyone to book this, especially since the organization's people are actually from the slum. Thanks Varsha!!!

  • 5/5 Umesh C. 2 years ago on Google
    One of the best tour i had in Mumbai, they have professional guide and driver

  • 5/5 Tejas P. 3 years ago on Google
    It was good to visit Dharavi,and I enjoyed alot the tour and i don't expected to see like this slum,its was very good slum I ever seen it.... and thank you

  • 5/5 abhijit p. 3 years ago on Google
    It's was an amazing experience moving around and understand the culture and tradition of these people. And even the gide helped me understand it by all the activities and what they do for their life. Thankyou for showing us all the aspects of the life if these people..... Amazing and keep shous us the colours of dharavi.

  • 5/5 Toby R. 3 years ago on Google
    Fantastic tour with Sahil and Sam. They were very knowledgeable about Mumbai and the history of the city. Very professional, friendly and good company. Highly recommended.

  • 5/5 Thandie B. 4 years ago on Google
    It was my first time in India, I wanted to experience authentic Indian sights and Magic Mumbai Tours did an amazing job of not only taking me around but teaching me about the history of the city as well. Yash was very knowledgeable and passionate about his city. He was very friendly, respectful and patient with all my questions. As a single woman traveler I felt very safe. I was late arriving in the morning but they did not cut my tour short. I would recommend Magic Mumbai Tours to anyone who wants to genuinely explore the city.

  • 5/5 m. 4 years ago on Google
    They came up for the hotel to pick me up with very friendly smile! We went to many places which definitely must go when you visit to Mumbai, the place where Gandhi literally lived, or the place how they wash the laundries.. etc This was quite interesting and impressed a lot. My tour guide Sam was so knowledgeable, amazing With his guide, I could extend my knowledge! Absolutely recommend ! When you visit Mumbai

  • 5/5 Carsten W. 4 years ago on Google
    Really interesting tour where you see the real life in the slums. Impressing how people being such productive under less circumstances. It’s really NOT ‘watching poor people’ but to get understand their way of life. Great guide who knows a lot about history and the people.

  • 5/5 Benjamin K. 4 years ago on Google
    Did the Private slum your with our guide Yash who's knowledgeable, patient and most importantly a local who's born and raised in the area which he guides. Ask him anything and you'll be sure to get a satisfying answer. If we had more time here we'd definitely do more tours.

  • 5/5 Han P. 4 years ago on Google
    I thoroughly enjoyed the slum tour. My tour guide Ricky is very knowledgeable and friendly. The meet up location was easy to find and when it is about the time, just ask the my cafe staff, and they will let you know when the tour guide come and pick you up. 5 star experience.

  • 5/5 Nashrah A. 2 years ago on Google
    I booked the tour directly with them over whatsapp, the booking went very smooth. The next day we were picked up from our hotel in a decent aircon car. Our driver and guide welcomed us with sanitizers and bottled water. The guide started explaing the history of the city, while we were reaching our first tourist attraction. Everything was going great. Guide was very informative and deep knowledge about the city. I will definitely choose them again on our Mumbai trip. Thanks for the amazing Day tour in Mumbai.

  • 5/5 Abhishek T. 2 years ago on Google
    Well coordinated and planned tour. The guide Yash was friendly, patient, and knowledgeable and did his best to ensure that we had a good time exploring and learning about work and life in Dharavi. Would certainly recommend Mumbai Magical Tours to anyone who needs a guide in Mumbai. Cheers

  • 3/5 M L. 5 years ago on Google
    On arrival to the main location of the meeting point I arrived exactly on time. I was not greeted by our tour guide straight away so we headed in to the coffee shop. I was then approached by a very young guy asking my name. His name was Sam. After arriving on time and given my name we were hoping to leave straight away, but we were delayed by two other tourists who were also waiting to be shown the slums. These tourists then went in to the coffee shop to get drinks. I didn’t understand what the hold up was as we ordered a private tour not a tour group yet we were getting delayed by two other people. After an inconsiderate amount of time the other two tourists came out of the coffee shop then...... we were ‘all ready to go’. Afterwards I expressed my disappointment and it was really not a good start to the tour. I asked why we were left waiting for two other people who were on a total different tour then us. We didn’t leave the coffee shop location till 3.25PM. After a few moments we cleared the air and was reassured that our tour was private that the other tour guide just did not know the new route in to the Slums. I appreciated Sam explaining this to us. The tour was good, it was great to have a real insight in to everything they did here. These people work hard and it shows and are really proud of the work they do and so they should. We seen bags, belts, wallets all magnificently made to perfection. And when I done research on these products high manufacturers and company’s across the world buy these products from the slums and sell them at a really astronomical prices were in Dharavi they get just enough to get them by. I’ve seen kids here with no shoes, iPhones, iPads or toys literally just playing with gravel stones and they’re the happiest kids I’ve seen in my entire life. People always perceive the people living in the slums to have “nothing” yet their the happiest of people, so to me they’ve everything. From all my traveling around India I felt extremely safe here in the slums. Parts of India you’ll feel alien really, you’ll get the odd stares here and there but at the slums, nothing. Going in to some factories the men working were happy to show you what they were working on. Was really great to see. We were shown a local shop selling handbags / wallets / belts we didn’t really stay here long because the other tour group was always 3 minutes away from us so when they came in to the shop we then went off. But if you can purchase items online from this shop I would love to be forwarded the online shop / store or were I could buy the exact products as they were fantastic. Suggestions : If more then one private tour has placed a booking all tours should be half hour from one another. If a private tour is at 1PM another private tour should be at 1.30PM this saves time wasting. And trailing behind another group of people. Also at the end of the tour we got shown the main office (a little slum house which was great to see inside) and got asked could we write a TA review straight away. I do feel people need time to process their feelings before rushing a review and you’ll never get their full feelings if they’re been asked on the spot. So maybe for the future tours to possibly scrap this. Maybe given people business cards at the end to remind them the exact tour operator would be a better option. Besides the misunderstanding at the start of the tour. It was good to see, I reckon it would be safe to enter the slums alone also. Unfortunately I’m given this tour average as we did purchase a 3 hour tour but the time we got in our taxi was 5.00PM and therefore the tour only lasted approximately 1.hr.30. Sam our guide did wait around till we got an Uber and even let us use his WiFi so this was great help getting home without any hassle or stress.

  • 5/5 empratik 4 years ago on Google
    My dad, mom and brother were in mumbai for the first time and i choosed Magical Mumbai Tours for showing the city around, the guide and driver were on time what we asked for, our guide Sam was very informative and explaining us each and every details of the city. our driver was the superman of the city, he knows all the way around. thanks for making our day and giving us memorable day in mumbai. Thanks & Recommendable.

  • 5/5 Mohd S. 4 years ago on Google
    Hi, I am working as driver in Magical Mumbai Tours, I am grateful to work with this company, Making well behaving friends to connect good friends, And maybe More Travelers are coming for Mumbai tours, Mumbai sightseeing tours, dharavi slum tours. Nowadays more customers are coming for food tour and elphanta tour. I like to say you all Mumbai Travelers. Thanks and glad to know you are willing to know about Mumbai Tours, which is very likable, and welcome again for visiting Mumbai! !!!

  • 5/5 Abdi hakin M. 4 years ago on Google
    Fantastic tours of the real Mumbai. Our guide Ricky was very knowledgeable and took time to make us understand the history and was able to answer all our questions. The Marine drive is amazing. Atish, our driver was very patient with us and waited for whatever time we toured the different sites. Highly recommended.

  • 5/5 Fabian S. 1 year ago on Google
    Magical Mumbai Tours offers a variety of different Tours. I am a Flight Attendant for Swiss Airlines and already booked 2 Tours (13 Sights, Food Tour). We were overwelmed of the Tours. The guides are very cool, have a good knowledge about Mumbai and the sights and bring you to places where the normal Tour operators do not offer. As well, can I recommend going by public transport. They are safe, and the guides are observing you that no one gets hurt. I can really recommend doing a Tour with Magical Mumbai Tours. I will definitely book a tour again when I'm back.

  • 5/5 Nadir S. 1 year ago on Google
    Great experience. Not to be missed if you are in Mumbai and want to have a different experience. Also east to reach by train which is Mahim Railway Station.

  • 5/5 Christina U. 1 year ago on Google
    Magical Mumbai Tours did a great job organizing the tour. It lets you see Mumbai's most iconic and historical places. You are well taken care of, from the tour reservations to hotel pick-up and drop-off. It was a wonderful experience, and I learned interesting facts about the area thanks to my knowledgeable guide, Sahil, who animatedly told the story behind the name or how the infrastructure was made. Shoutout to Sam, who answered my queries timely and patiently, and Shubham, the tour driver, who knows the roads of Mumbai like the back of his hand. Kudos to the team! This tour is definitely recommended for solo travelers.

  • 5/5 Shripad B. 1 year ago on Google
    I had a 6 hour layover in Mumbai Airport. I wanted to visit few famous places in Mumbai. I had booked the trip 7-9 days prior and had shared my flight details. The guide and the driver were waiting at the Airport. The guide Yash was very knowledgeable, polite and helpful. From the starting of the journey, he started explaining about the history of Mumbai and also explained which part of Mumbai we are and where we are going to go. On the way, he showed few houses of celebrities as well which was like a bonus. We visit Gandhi Ji’s house, Chhatrapati Shivaji Maharaj Terminus, GATEWAY OF INDIA, Marine Drive and Hanging garden. Each and every place Yash explained in detail on how it was built, what happened there, the history behind it. Before coming to Mumbai, I had seen a video of Sachin Tendulkar taking about vada-pav and I wanted to try it. I requested Yash if it would be possible and we went and had Vada Pav and it was really good!

  • 5/5 Joy Son R. 1 year ago on Google
    Definitely recommend Magical Mumbai Tours, as my family experienced the best of this tour... I think we had a great time.. Specially my two sons who are 12 & 7 yrs.. They were really surprised to see the children staying and playing there without any demands and proper facilities and they seemed to be happy... This has definitely inspired my boys to be satisfied with what we have in our life.. Ravi was guide and he knows a lot... Thanks Ravi. awesome

  • 5/5 wanxuan w. 1 year ago on Google
    I would like to recommend Magical Mumbai tours and also our Dharavi slum tour guide Pooja, who's very confident, passionate and knowledgeable. From textile to leather tanning to soap making, the slum supports a diversity of trades and is also very well organised. It's a real eye opener. Thumbs up!


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