Titan Eye Plus lives up to the Tata brand value and what one expects from the Tata Group. Reasonably priced items and fantastic after sales service. They recently moved from their earlier premises close by.

Thank you TiTan Eye + Powai for Best Frames and Googales. Muzzamil was on reception Desk and made the bill. Got discounts on glasses 🤓 so yeah Good Buy. Thank you so much 😊

Titan Eyeplus, Chandivali, Near Mamaji’s medical Store. Here are some great reasons not to visit this store ever. Usually for eye related issues I used to go to Hiranandani Titan Eyeplus. When I saw one of the showrooms of Titan Eyeplus in my area Chandivali then went to it to change my spec's lenses. Sakina and Arshad were there. I would recommend everyone please if you want to save your time and free from drama and tantrums then never visit this showroom ever. The lady Sakina is full of lies. Here is the list of lies which she felt so proud of while saying it after giving my order on the date 19th Feb, 2022. She called me on 22nd Feb 2022 for submission of my spectacles as lenses have arrived. 1. Ma'am you would get your spectacles tomorrow at 7 p.m. Date-19th Feb 2022. 2. On 20th Feb, 2022 I was not able to go to the Titan Eyeplus, Chandivali because of some issues. 3. On the 21st I arrived at Titan Eye Plus, Chandivali to get my spectacles exactly at 5 pm. She (Sakina) said that the delivery boy is coming by bus. He would reach within 5 mins so you need to wait Ma’am. I said I could not wait. I need to pick my nephew from daycare. She took my address for home delivery. 4. After reaching home I gave her a call after an hour. She said the delivery boy is old so he is taking 1 hour to reach my location. Additionally, he had to do one more delivery in my building too. According to Google Maps, to reach my home by vehicle takes 6 mins, and by walking it takes 19 mins to cover the distance of 1.3 to 1.4 km. 5. I called after an hour. Now Arshad said, Ma'am I would be leaving now and would reach within 10 mins. Now this delivery boy had converted into a young boy from an old man. 6. I called again to shout and asked to tell the truth, and I would definitely write a feedback regarding this. 7. Sakina called to apologies and she came with some new excuse that the old delivery had left now someone else would come to deliver my order. I told her directly why you were giving me stories, and this call from Sakina was basically to not to give her negative feedback when I had sent this message to Arshad last time. 8. Story continued like this and every time I called the only message I had received was that it would get delivered within 10 minutes, and finally I got my order at 9 pm. I waited from 5 pm to 9pm just to get my own spectacles. This order I was supposed to get one day before at 7 pm. The packaging was poor too because they thought I was already going to give negative feedback so how does it matter if it would give this customer poor packaging service. Below are some pictures attached of their poor packaging services along with the history of 6 outgoing calls to the store and 1 incoming call from the store from Sakina. I have never expected such poor service from Titan as i am a or should i say i was long term regular customer of Titan Eyeplus Hiranandani. The question still remains the same. Is this COVID -19 had forced Titan to hire such low quality and not trustworthy staff? Or is it Quality vs. Quantity? #titaneyeplus #titaneyewear #world_of_titan_titan_eyeplus #titan.eyeplus.01 #Titan Eye Plus #_titaneye_plus #titan_eye #xerxesdesai

Aslam + Sachin + Vicky Very humble , very honest and most helpful !! Really amazing experience , right from the start, entering a store , to final handover of the frames. These people understand value and they give you the most honest opinion. Aslam sir holds a lot of patience and so does every staff here. All from eye check-up , to frame choosing , time of delivery , ease of process and finishing of products , with perfection edge to edge ! Hats off to Aslam Sir , he is really a good guide and Sachin sir is also another one to give you a smile on face . Service is amazing and awesome , nothing less than this. Get your value frame here ! It's not pricy, it's worth every penny !

Pathetic service! I went for replacing the lens of my specs - they fitted the new lens and since then have been having issues in seeing properly, jarring vision and headaches. This inspite of the number having remained the same. Every time they have a different reason to give, have also bluntly asked me to go to some other centre. Pathetic team and service after charging nearly 10k. Never shopping with Titan again!

Very good service. I fixed my glasses here.

Friendly and helpful staff. Prompt service. My family's regular place for all glasses.

The team is highly efficient and cooperative. Even helped to to take care of damages. Would highly recommend this shop to all Thank you Titan plus powai team

Very good experience with this Titan store. Very cooperative staff with friendly behaviour. Optometrist were really professional. Doctor in-charge Shyamal provided me withe the best consultation. Amazing staff. Thanks Titan.

Good experience. Muzammil at the store was really helpful.

Excellent service provided by Sh. Jamil. Courteous staff immediate service

Go to spot your specs repair or if getting new one. all the staff is generous and a worth visit.

Great service all staff are really helpful and supportive

The staff here are great, they will guide you to the best product, according to your needs. The after sales service is best you can have!

Lazy staff. AC turned off. No eye test available. Its a shame because I had visited the shop last year and was impressed with the customer service.

Very fast service, and they took care of me very well. Glasses came back perfect!

This low rating is purely due to this outlet’s sheer lack of interest in wanting to provide services. Last evening when we walked in to get our eye tested, we were straight away told that they cannot provide this service for next 2 days as they don’t have a specialist. Imagine a brand like Titan eye providing such levels of service. Unsure why even that store was open. We would have provided a business of min 30-40 k but it was not what they wanted. Time in the year when people are out shopping, you see this and is nothin but lack of business sense.

I'm a doctor. I have many glasses for my son, my parents and myself. This first time i got it from Titan. They are so foggy, i have to keep washing and cleaning ten times in a day. Such poor stain control. Absolute waste of money. Will never go back

Walked in with a pair of shades not bought from them..and they still serviced it without any questions or charge ..great service... polite staff.

Very poor customer service .. the manager is unprofessional- gives priority to other customers even when his staff telling that I arrived earlier . He needs to get training

It has always been a very good experience . Vicky Vaswani the store manager has very good management skills.

Had visited Titan eye plus in Powai for my specs issue ... experienced a great service n staff was very polite n they solved my issue as well... Thank you for ur service

They fixed my daughters glasses right in time for school for no price! This is amazing!! Totally recommended!!

I HAD THE MOST OUTSTANDING EXPERIENCE! The staff is so helpful. I recently made the transition from glasses to lenses and I have a terrible fear of putting things in my eye, so I was blinking non-stop but Vicky and Wali were so patient and kind while teaching me. They took out over an hour from their busy day just to help me learn how to do this. Wali addressed all my questions and concerns, no matter how silly they were and Vicky was always handy with tips, tricks and hacks on how to wear lenses easily! Thank you so much to the both of you! I highly recommend going here for contact lenses (especially first timers)!

Staff at Powai branch are helpful, professional and don't push you to make decisions. They listen to the needs of the customer. I'm delighted with my new sunglasses, plus replacement reading lenses in an old, favourite frame. Excellent service!

Had a wonderful experience. The staff was very helpful.

For Hiranandani Galleria Titan Eyeplus - Vicky had been very helpful in restoring my old Glasses. The service was very timely and efficient.

I have visited powai titan plus due to spec issue ,they make it correct within 10 minute . great experience & customer care service.

Hospitable staff. Great eye testing service. Recommended.

Titan Eye Plus the perfect destination for your perfect vision..Dr Tehseen(opstrimist) specialist for your eye checking and accuracyy of your eye numbers.Alwan sir with the best in service for customers back with home delivery service by tauhid the supportive staff

Its was an awesome service. optometrist is an expert . It worth the visit. Highly recommended.

Immediately served and solved the repair services. Really appreciate.This is called Tata company and their employees.Thanks a lot.

Excellent service by team. Highly recommended

The technician is very professional . They have good variety of collections

Had a great customer service experience with Titan Eyeplus Powai recently. I had walked in for a very minor repair for a pair of glasses. The staff were extremely helpful and courteous, and repaired the glasses at no charge. Thank you Titan Eye!