I popped in today to get some jewelry cleaned and some other pieces I was interested in selling, Brianne was so sweet and helpful from start to finish. I had missed the estate sale and let me know another would be coming in the spring and it would be a better time to sell. I truly appreciate the honesty and transparency and know I will be back again. Beautiful unique pieces and amazing customer service.

Fabulous experience with Bay Area Diamond Company!! When I stopped in for the first time, I was greeted by Sandie & Marla. They were both wonderful & took the time to answer all my questions. Sandie gave me a courtesy call to remind me to bring in my jewelry the next time the appraiser would be available. She called the next day informing me the professional appraisal had been completed. I met Bill, the manager, when I picked up my jewelry. After a brief conversation about jewelry items in my parent’s estate, he graciously offered to take a look at those items & give me a rough estimate of their value. Bill, Sandie & Marla are true professionals who care about their customers. I appreciated their knowledge & their willingness to go above & beyond to provide excellent customer service.

Absolutely recommend Bay Area Diamond Company. We went in looking for engagement rings and the service was exceptional. First, Sandy welcomed us with smiles and beverages. The staff answered all my boyfriend and I questions with so much knowledge and walked us through the whole process. They were patient with me and let me browse as well as try all the different rings and bands on as I made my decision, which they made very easy. No pressure or anything from them. I recommend the store in Mundelein!

Bay Area diamond is an absolute delight to work with! The store is beautiful and they have the most amazing and unique jewelry. Some repairs and adjustments can even be done the same day. The service I’ve received is truly wonderful. Everyone is so helpful and kind, I can’t wait to go back!

I was just in today for their estate buying event. Got a reasonable price for all I sold. Then moved over to Brianne to design a new piece out of some older things I have. Great service, very easy to talk with, she had some great ideas, I felt very well taken care of. This is the family jeweler you want to go to, they are better than family.

When I walked into Bay Area Diamonds I was happy to see Marla, she worked where I shopped earlier. Marla and the staff have been very helpful and the merchandise they carry is the best. I met their designer and had my wedding ring redesigned, can’t wait for it to be done. Also had rings sized and a necklace fixed. When you purchase there you can be guaranteed it’s top quality and a large selection, they will always be there for you. I highly recommend Bay Area Diamonds.

Stopped in to get a watch battery changed. Brianne the Sales Associate could not have been more pleasant. Service was extremely quick and they steam cleaned my watch band before giving it back as an added bonus. They shared they are planning a watch show in the future that sounds really cool. They also have a referral program that is a nice touch. As a newer business to the area, they are definitely doing the right things to engage and service customers.

Marla and Bill were extremely helpful in getting my engagement ring appraised and fixing a stone in a ring that was purchased elsewhere. The team here is wonderful and I recommend anyone in the area stop in and take a look at the gorgeous jewelry. My fiancé and I will definitely be purchasing our wedding bands here!