2/5 Ahmad J. 4 months ago on Google • 50 reviews
I've
been
a
member
of
Planet
Fitness
for
a
while,
and
while
the
gym
itself
is
nice
and
the
staff
are
generally
friendly
and
helpful,
the
chronic
issue
of
the
gym
not
opening
on
time
has
become
a
major
frustration.
On
a
recent
Sunday
morning,
I
arrived
at
7:45
am,
expecting
the
gym
to
be
open
as
advertised.
However,
to
my
disappointment,
the
doors
were
still
locked,
and
there
were
already
15
cars
in
the
parking
lot
with
4
gym-goers
patiently
waiting
by
the
entrance.
This
isn't
the
first
time
I've
encountered
this
problem,
and
it's
becoming
a
significant
drawback
to
my
overall
experience.
The
fact
that
the
gym
wasn't
open
by
8
am,
despite
having
15
cars
in
the
lot
and
several
people
waiting,
is
unacceptable.
I
live
about
18
minutes
away
from
this
location
and
choose
to
make
the
drive
even
though
there's
a
closer
LA
Fitness
just
3
minutes
away.
The
inconsistency
in
opening
times
is
a
major
letdown,
especially
when
I
can
rely
on
a
nearby
alternative
to
open
as
scheduled.
If
Planet
Fitness
is
going
to
advertise
a
7
am
opening
time,
they
need
to
ensure
that
the
doors
are
unlocked
and
ready
for
business
at
that
hour.
To
address
this
ongoing
issue,
I
would
suggest
implementing
a
scheduling
change
with
an
on-site
manager
being
responsible
for
opening
the
facility
on
Sundays
because
whoever
is
in
charge
of
this
responsibility
has
just
been
negating
it.
This
could
help
improve
the
gym's
punctuality
and
provide
a
more
reliable
experience
for
members
who
choose
to
start
their
day
with
an
early
workout.
I
suggest
looking
at
the
camera
footage
to
actually
see
how
many
people
have
tugged
on
that
door
or
left
this
lot
in
the
span
of
the
alleged
opening
time.
Thank-you.
3 people found this review helpful 👍