1/5 Aquene W. 1 year ago on Google
I’m
beyond
disappointed
in
my
repeated
experiences
as
Hilda’s
Soul
Food
Kitchen!
The
first
time
I
came,
we
waited
quite
a
while
for
food
but
it
was
good
and
supporting
local,
(especially
Black
owned)
businesses
is
important
to
me
so
I
returned
with
my
family
of
6.
We
wanted
to
order
5
of
their
meals
but
were
told
that
they
didn’t
have
enough
food
for
us
and
that
orders
of
this
size
should
be
called
in
a
day
in
advance.
That
was
a
crazy
notion
to
me
considering
this
is
a
restaurant,
not
someone
selling
plates
out
of
their
home
and
we
weren’t
ordering
for
an
event
or
large
crowd
or
anything.
The
person
told
me
they
couldn’t
give
us
that
much
food
in
case
other
people
ordered
(I’m
a
customer
here
and
ready
to
pay
now
but
okay,
I
guess).
My
oldest
son
still
said
he
wanted
to
come
back
because
he
saw
things
on
the
menu
he
wanted
to
eat
so
I
told
him
we’d
try
again.
Today,
I
stopped
in
to
order
2
sides.
That’s
it.
Simply
2
sides.
When
I
walked
in
the
person
talking
the
orders
wasn’t
friendly
or
welcoming.
I
was
on
the
phone,
however,
I
put
the
phone
on
hold
and
still
asked
her
how
she
was
doing.
I
requested
to
order
the
sides
and
was
given
a
list
of
things
they
didn’t
have
and
told
to
wait
for
them
to
check
if
they
had
enough
to
serve
me.
I
waited.
The
person
returned
and
portioned
out
4
other
orders
in
front
of
me
then
told
me
they
didn’t
have
enough
food
to
serve
me
anything.
NOTHING!
I
wasn’t
offered
an
apology
for
the
inconvenience,
a
different
option,
a
discount
on
a
future
order,
nothing…simply
told
they
couldn’t
serve
me.
Hilda’s
has
a
sign
on
the
wall
saying
they’ve
been
open
since
2020
which
is
baffling
to
me.
I’m
not
sure
how
they’ve
been
able
to
remain
open
when
operating
like
this.
I’m
a
business
owner
so
I
tend
to
give
multiple
chances
for
patronage
but
I
would
never
in
a
million
years
treat
my
customers
like
this!
Prepare
properly!
Offer
apologies!
And
train
your
staff
on
how
to
engage
with
the
public
because
this
ain’t
it!
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