2/5 Tuğrul K. 10 months ago on Google
We
stayed
one
week
here
with
our
customers.
In
general,
very
clean
hotel
and
nice
atmosphere
with
gothic
style.
But
staff
are
not
enough,
I
mean
in
number
but
especially
the
quality.
Staff
is
not
willing
to
communicate
and
help,
looks
like
exhausted.
They
changed
the
room
keys
without
our
request
with
some
reason
🤷🏻♂️
they
didn’t
inform
us
about
it
and
the
new
keys.
We
couldn’t
find
the
keys
and
couldn’t
reach
any
body
by
phone.
Nobody
was
in
the
reception.
The
customers
and
us
had
to
share
rooms
🤦🏻♂️
disgrace.
Whatever,
we
finished
the
exhibition
somehow
and
they
try
to
apologize
themselves
with
not
invoicing
empty
rooms
for
that
night
😐