5/5 Ong Siok h. 5 months ago on Google
Friendly
and
helpful
staff.
Our
stay
was
from
27-31/10.
Very
patience
in
answering
our
questions.
ALL
the
staff
are
very
patience
and
Professional
in
assisting
us
through
out
our
stays.
Very
detailed
in
briefing
us
all
the
logistics
and
“
rules
“
of
the
hotel.
Staff
are
Very
resourceful
too.
They
assisted
us
with
our
luggage
and
even
go
the
extra
mile
to
call
Tokyo
hotel
to
check
and
verify
it’s
the
correct
hotel.
We
will
Definitely
refer
and
recommend
our
friends
to
stay
this
hotel.
They
do
not
belittled
us
unlike
the
hotel
we
stayed
in
Tokyo
-
Amanek
hotel
Shinjuku.
Extremely
impatient
and
tactless.
Don’t
even
want
to
answer
our
questions.
No
patience
at
all.
We
have
3
rooms.
My
sister
just
asked
about
towel
changing.
Mona
replied.
I
already
show
you
this
just
now
..
she
doesn’t
even
wan
to
explain
how
it’s
works.
I
wonder
if
we
can’t
read
English
is
there
a
chinese
printed
translation?
When
we
ask
about
the
room.
Are
they
on
same
floor.
The
male
staff
immediately
say.
No
changing
of
room.
Wow.
I’m
speechless..
really
uncalled
for.
..