3/5 Dalreen S. 1 year ago on Google
Good
service,
but
poor
house
keeping
The
room
certainly
had
a
luxurious
feel.
It
was
well
stocked
with
cooking
supplies,
a
microwave,
Nespresso
coffee
machine
and
even
a
milk
frother.
The
receptionists
were
always
very
friendly
and
professional.
We
took
our
five
month
old
puppy
for
which
the
hotel
charges
a
steep
€35
per
night.
Even
though
we
got
a
discount
it
was
still
not
worth
for
what
we
received.
For
instance,
we
needed
to
ask
the
house
keeping
staff
to
clean
the
floors
and
change
the
bedding
after
we
noticed
they
had
not
done
it
after
3
days.
This
was
really
disappointing
as
we
presumed
the
extra
charge
was
for
extra
cleaning.
To
make
matters
worse,
we
received
push
back
from
the
maid
and
she
also
kept
insisting
that
she
cleaned
the
room
thoroughly
every
day.
We
were
also
informed
that
the
extra
charge
was
for
our
end
of
stay
deep
clean.
However
one
would
think
that
the
end
of
stay
deep
clean
cost
was
a
standard
amount
for
all
dogs
as
it
wouldn't
matter
if
a
dog
stayed
for
2
nights
vs.
10
nights.