Ur&Penn image

Ur&Penn

Jewelry store Watch store Jewelry repair service Watch repair service Ear piercing service Clock repair service

😠 I handed in my watch for a battery change and removal of a link for which I paid SEK 500, when I got the watch back it was broken. They then send it in for repair and say it will take a few days until I get it back. Now it's been two months and I still haven't got it back, I've gone there 5 times an... People often mention watch,


Address

Götgatan 132, 118 62 Stockholm, Sweden

Website

uropenn.se

Contact

+46 10 405 66 39

Rating on Google Maps

3.50 (36 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 6 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Daniel B. 3 years ago on Google • 3 reviews
    I handed in my watch for a battery change and removal of a link for which I paid SEK 500, when I got the watch back it was broken. They then send it in for repair and say it will take a few days until I get it back. Now it's been two months and I still haven't got it back, I've gone there 5 times and asked how it's going, got back the answer that they're going to call the factory and ask how it's going and that they're going to call me in the next few days which NO ONE has done. Repeatedly I received this response. The last time I was there, I was met by Anna who was standing at the till. I myself work in service and have done for 8 years, I have never been treated in such a nonchalant way as by Anna, she stood and scoffed and did not want to listen to what my problem was and provoked me and my girl a lot. I hope that I will receive compensation for this as well as a refund for the 500 kroner I have already paid.
    3 people found this review helpful 👍

  • 1/5 George B. 3 years ago on Google • 21 reviews
    Always check the price elsewhere before buying! Bought a CASIO watch at Ur & Penn in the Ringen shopping centre. The clock was "off" 50%. Sad that you found the watch at a cheaper regular price elsewhere. A year later we wanted to buy a new bracelet and asked the girl in the same store about the size of the watch - she could only answer that question if we ordered it from her, which turned out to be twice as expensive as the Clas Olsson next door. Best to avoid buying there.
    2 people found this review helpful 👍

  • 4/5 Simon 3 years ago on Google • 889 reviews
    Bought my watch here. Love their range of retro models. Pleasant and helpful staff.

  • 5/5 Paula N. 3 months ago on Google • 221 reviews New
    Nice and nice

  • 5/5 Robert M. 1 year ago on Google • 165 reviews
    Good selection, good price difference and excellent service!

  • 3/5 Ann-sophie A. 1 year ago on Google • 80 reviews
    One ahead of the queue, still had to wait 15 min, maybe a staff member would be 2?

  • 5/5 Björn N. 9 months ago on Google • 34 reviews
    Great very helpful staff bought a new watch at a good price.

  • 5/5 Kicki 5 months ago on Google • 11 reviews
    Took a hole in my ear and got super nice help from a very nice and helpful employee. It went quickly and she was professional in her treatment.

  • 5/5 Dilruskhi V. 1 year ago on Google • 2 reviews
    Today I did fron skanstull and she was very good, not painful, very good service and very friendly, thank you so much.

  • 1/5 Lena H. 11 months ago on Google • 2 reviews
    Watch out for Ur o Penn in the Ring! Hopelessly disinterested clerk. Finer than the customer

  • 5/5 Anna P. 1 year ago on Google • 1 review
    Professional and friendly hole punching with perfect results. In addition, completely painless afterwards. Recommended!


Call +46 10 405 66 39 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Emergency help
    • ✓️ Accepts donations
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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