Serenity Spa Kitisuru image

Serenity Spa Kitisuru

Hair salon Spa

One of the Most Reviewed Hair salons in Nairobi


Address

Ngecha Road, Kitisuru, BOX 1934, Nairobi, Kenya

Website

www.serenityspa.co.ke

Contact

+254 743 031066

Rating on Google Maps

4.70 (524 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 8 pm
  • Monday: (Easter Monday), 9 am to 8 pm, Hours might differ
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: experience (12) massage (11) Serenity (9) great (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Romona G. 4 months ago on Google • 135 reviews
    I recently visited Serenity Spa and had an excellent experience! The staff's professionalism and the serene atmosphere made my visit truly enjoyable. The service was top-notch, and I left feeling relaxed and rejuvenated. Highly recommended!
    2 people found this review helpful 👍

  • 5/5 Emily L. 8 months ago on Google • 5 reviews
    This place is simple, hospitable, and quality. The coffee is also delicious, and you can enjoy a quiet moment in their garden after your treatments. It's a must when you come to Nairobi for a getaway!
    2 people found this review helpful 👍

  • 5/5 Wamuyu T. 2 years ago on Google • 146 reviews
    Great service. Decor is a bit tacky but that’s not what I came for. For the summertime feeling with the bamboo deep tissue massage and I felt like I’d got a new body.

  • 5/5 M. S. S. 5 months ago on Google • 59 reviews
    It’s one of the best Spas in NBO. Really friendly and well trained stuff which will make you fell relaxed and proper taken care of. Thank you so much for your good work!

  • 5/5 Nadia B. 10 months ago on Google • 57 reviews
    Absolutely love their massage 10/10 also their service and staff are amazing,highly recommended :)

  • 5/5 Natascha B. 5 months ago on Google • 22 reviews
    Great Spa experience. My husband got a massage and I got the manicure and pedicure. Everyone was extremely friendly, it’s a great and relaxing atmosphere. And the result was fantastic. My nails look still like fresh out of the salon after a week of safari and swimming :) thank you team!

  • 5/5 Anna 9 months ago on Google • 14 reviews
    Best spa, massage and waxing in Nairobi (and I’ve had a lot of massages!). My go to. Incredible customer service, beautiful setting and great complementary refreshments. Strongly recommend, across their range of treatments. Personally prefer Kitisuru, as it is a bit smaller and I find it more peaceful. Thank you Serenity.

  • 5/5 Karen M. 2 months ago on Google • 4 reviews New
    Give them ALL your monies! Worth every cent! I was at the Kitisuru branch and Damaris served me so well. I got the Liquid Paraffin Wax Pedicure and it was such a lovely experience. I felt really pampered and I am definitely going to go back.

  • 5/5 Joy L. 3 months ago on Google • 3 reviews New
    From the moment I stepped onto the premises of Serenity Spa, I was treated like royalty, as if I were the only client in the world. The warm smiles that greeted me at the entrance set the tone for an experience that transcended the ordinary. Serenity Spa, with its beautiful decor and serene ambiance, instantly made me feel at peace. The spa's attention to detail extends beyond the elegant interior to the breathtaking tropical garden, a sanctuary for relaxation after indulging in their impeccable services. A charming veranda overlooks lush foliage where I was served refreshments, including fresh fruits and teas, enhancing the overall sense of tranquility. What sets Serenity Spa apart is the genuine hospitality radiating from every staff member. Their passion for their work is evident, making this visit a truly pampering experience. It's more than a spa; it's an escape into a realm of absolute bliss. I opted for the 90-minute body massage with the enchanting Lillian. Her magical hands seemed to understand my body's needs, providing a level of relaxation that transcended time. The massage room, adorned with the scent of sweet spice and flowers, coupled with soothing music, created an environment so serene that I found myself drifting into a peaceful slumber. Lillian's expertise extended to an Aquapeel facial with oxygen infusion. After the stress of travel and work, my skin yearned for hydration. Lillian's skilled hands worked wonders, leaving me with radiant, plump, and revitalized skin that garnered compliments from all who noticed. Bridgette skillfully shaped my eyebrows, understanding my concerns and delivering a perfect result. No more clownish shapes; just perfectly contoured brows that complemented my face. Doreen's reflexology treatment was not just a foot rub but a journey into the depths of relaxation. Her knowledge of tender areas and their corresponding body parts made the experience truly therapeutic. Nemo and Damaris, the nail technicians, didn't just give me the best spa mani-pedi; they became my guides to Kenya, sharing local gems and adding a personal touch to my visit. Leaving Serenity Spa, I felt like a rejuvenated, rested woman with newfound confidence. Having experienced spas worldwide, I can confidently say that Serenity Spa in Kenya is unparalleled. The thought of flying from the US to Kenya monthly for this experience isn't a bad idea; it's a testament to the spa's unmatched quality and unforgettable impact. I'm truly contemplating this. To the incredible team at Serenity Spa—Lillian, Bridgette, Doreen, Nemo, and Damaris—your dedication to creating an extraordinary experience deserves the highest praise. Thank you for making my visit an unforgettable journey into tranquility and self-care. If you seek rejuvenation, quality treatments, and an experience that lingers, Serenity Spa is your destination. Don't miss the opportunity to treat yourself to something truly extraordinary.

  • 5/5 smashosophie 1 year ago on Google
    Very good massage. Try the Depp tissue massage if you dare 😂

  • 5/5 Natalia F. 9 months ago on Google
    Really relaxing. Lots of great services! Perfect place to pamper yourself!

  • 5/5 Edward N. 1 year ago on Google
    Loved the ambiance. Very relaxing, the staff are also super professional.

  • 5/5 PROPHET E. 7 months ago on Google
    Anice place for massage, come and go back when you are smiling

  • 1/5 Pooja S. 10 months ago on Google
    Heard great reviews so thought I would try it out, unfortunately my experience wasn't great. Too noisy and def not relaxing. Front desk dealt with the feedback poorly

  • 5/5 Isaac L. 1 year ago on Google
    My first time at a spa and I loved the experience. From the seamless booking aided by the well detailed information in the website to the wonderful hospitality at the spa to the treatment itself. My partner and I left the place revitalised and shall be going back again and again for sure. The location and setting is also really beautiful, I'd spend my whole day there, especially in the beautiful garden with the birds of paradise in bloom.

  • 5/5 Patricia Moreno C. 5 months ago on Google
    Amazing place to relax and have some me time

  • 5/5 Judy N. 1 year ago on Google
    Absolutely great experience. The therapist, Mary, was very professional, ensured I was comfortable and enjoyed each treatment. I will be back again for that Total Body Slimming & Detox Treatment.

  • 5/5 Lydia Van L. 4 months ago on Google • 2 reviews
    Hey all! I 10/10 recommend this spa. The first time I went I had a really nice relaxing massage of 90 mins and afterwards I got some tea with some fruit, really nice! Two weeks later, I got this inexplicable amount of pain in my upper back and shoulders. I could not twist and turn my body! That's when I decided to go for a deep tissue massage of 60 mins. And what do you think? My pain is way less and almost gone! I am super satisfied with it. Nice staff, very responsive, and very good service.

  • 5/5 Mercy J. 3 months ago on Google • 2 reviews New
    I loved it. Very serene and great service.


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