Kempinski The Spa - Nairobi image

Kempinski The Spa - Nairobi

Spa

😠 The door on the left leads to the smoking zone. It is right next to the a common area where food is served and people can network. It's disturbing for non smokers since the smoke finds its way out. I had headaches because of second hand smoke. This is a terrible experience! People often mention service, room,


Address

Chiromo Rd, Nairobi, Kenya

Website

www.kempinski.com

Contact

+254 20 3603000

Rating on Google Maps

4.70 (405 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 9 pm
  • Monday: (Easter Monday), 9 am to 9 pm, Hours might differ
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (6) room (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mboi S. 3 years ago on Google • 172 reviews
    The balcony bar is the most relaxing club in town with the best wine collection not forgetting the cigars. You can your cigar either in the cigars lounge or outside the balcony as you view outside the beautiful entrance within the iconic water fountain. If you need the best hospitality this is the place to be 👍👌
    2 people found this review helpful 👍

  • 1/5 Krugan M. 2 years ago on Google • 27 reviews
    The door on the left leads to the smoking zone. It is right next to the a common area where food is served and people can network. It's disturbing for non smokers since the smoke finds its way out. I had headaches because of second hand smoke. This is a terrible experience!
    2 people found this review helpful 👍

  • 3/5 Alex J. 3 months ago on Google • 66 reviews New
    The massage was great and the service was great. I didn’t like that the spa part was shut down for renovation so it kinda of take away your full spa experience away. Which is one of the main reasons I came.
    1 person found this review helpful 👍

  • 3/5 Kayamba A. 8 months ago on Google • 278 reviews
    beautiful and elegant space for events and conferences

  • 5/5 David M. 1 year ago on Google
    Ambience is top-notch, the food is sumptuous and the staff are friendly.
    1 person found this review helpful 👍

  • 5/5 Kim B. 6 months ago on Google • 122 reviews
    Wow, one of the most luxurious spa experiences I've ever had. Loved the fountain filled with fragrant flowers, the unexpected tea service before my treatment and the relaxation room afterward. The sauna, steam room and whirlpool in the locker room were fantastic too. Everything smelled so nice

  • 5/5 Bernadette N. 4 months ago on Google • 115 reviews
    Clean, Pleasant and Professional Staff. Good value for money

  • 5/5 Miray M. 2 months ago on Google • 50 reviews New
    Fabulous massage and scrub in the couple's room. Our therapists Marion and Jacky were amazing. They released every knot and left us both feeling so relaxed. This spa is professional, clean, friendly and I highly recommend. I'll be back the next time I am in Nairobi.

  • 5/5 Zablon jumba I. 4 months ago on Google • 33 reviews
    A highly secured five star hotel in Kenya located in Westlands .

  • 5/5 Mike L. 3 months ago on Google • 23 reviews New
    Staff all smiles,,, 😊,,I enjoyed their service

  • 5/5 nelson k. 1 year ago on Google
    My client forgotten items in her room. She called me the following day from Italy and I was able to find them safely.

  • 5/5 Joel A. 1 year ago on Google
    Got a couple's massage here with my wife. The customer service was fantastic and our therapists were very professional and skilled. It's a bit pricey but definitely worth it.

  • 5/5 Daisy S. 1 year ago on Google
    I was astonished to the core! The ambiance was tranquil, the staff was cordial, and the services were excellent. For a restorative and refreshing spa experience, I warmly recommend it.

  • 5/5 david n. 7 months ago on Google
    One of the best five star hotels in kenya

  • 5/5 Shem N. 8 months ago on Google
    Great food and top notch customer service

  • 5/5 rukariu 11 months ago on Google
    Awesome Mother's day brunch. Loved every moment. We'll be back.

  • 5/5 Luvate S. 7 months ago on Google
    It is a five star hotel with a serene ambience...

  • 5/5 John M. 6 months ago on Google
    Cool place to visit have a bed, breakfast warm welcoming by the attendants

  • 5/5 YC 3 months ago on Google • 6 reviews New
    Loved the place, it meets expectations. Although the food is kind of little, anyway it's a great hotel. It's so beautiful at night and they have amazing service. The open balcony is great for a good smoke

  • 4/5 Wanja N. 1 year ago on Google
    The massage was just what I needed. She got the knots out. Loved the steam bath and the Turkish style pool within the ladies' changing room. The food wasn't worth the money - the portions were exceptionally small


Call +254 20 3603000 Open on Google Maps

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