Featured Reviews


Frequently mentioned in reviews: good (17) great (11) service (10) pool (10) staff (8) swimming (7) rooms (7) stay (7) Clarence (6)
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  • 5/5 Vakhtang I. 7 months ago on Google
    This is the best place to be. Chef Dan and Kevin are the best in making pizza. The service from Faith, Fortunate, Mourine and Sheilah is on top. I will always recommend Clarence. I like the swimming pool are the most. The gym is also the good , without forgetting Timothy at the reception, very welcomeing. The security team are very welcoming. I must also recommend the IT guy Philip for solving Wifi issues in my apartment. Clarence is the best.
    1 person found this review helpful 👍

  • 4/5 Lily M. 1 year ago on Google
    We went on a Sunday, the swimming area was crowded then add loud music. The swimming pool is quite a hit since it’s surprisingly quite warm. Anyway, The food is not a good deal, tiny portions. Anyway the restaurant seemed very good and with rooms for small functions.
    1 person found this review helpful 👍

  • 5/5 Ralia I. 9 months ago on Google
    We loved everything about Clarence hotel. I had taken a group of muslim women for swimming and requested for privacy, they gave us all the privacy we needed. All the staff were very helpful and welcoming. Thank you so much, we are now regular clients.
    1 person found this review helpful 👍

  • 5/5 Sarah K. 1 year ago on Google
    Very hospitable,awesome ambience,very clean hotel and good food.

  • 5/5 That G. 3 months ago on Google New
    Pretty good place the service was good the area was ample overall a place I would go to again and again...

  • 5/5 Eric A. M. 5 months ago on Google
    Clarence house has one of the few accessible heated pools in Nairobi - and it's open to walk ins

  • 5/5 Janet A. 6 months ago on Google
    Took my niece for swimming, the place has a good ambiance and great service. a relaxing place to go with family.

  • 5/5 Tyrael b. 6 months ago on Google
    Was great with good food and best services offerred by Asenawa was really great and chef Dancun and Maramba they cooked delicious meals especially the pasta we couldn't resist for more. The supervisor on duty Mourine had great Supervision with everything intact. Will sure be here again

  • 5/5 Dorcas L. 6 months ago on Google
    One of the best hotel apartments in Nairobi. Their stellar customer service won me over. Their staff are especially kind to everyone and ever so ready to help. The rooms are very spacious and always kept clean. They treat everyone with respect, both kids and adults are treated as the most valuable guests. A special shoutout to Keith, on the rooftop restaurant who was particularly kind to my 5 children who did not understand English. But he was ever so patient making their stay in Nairobi extremely memorable. I would definitely stay back again, thank you for treating us so well.

  • 5/5 Anne N. 7 months ago on Google
    The best place to dine in,hold birthdays,baby showers, engagement occasion etc.The food is mwaaah❤️❤️❤️ especially the platters.❤️❤️❤️

  • 5/5 Isaak H. 7 months ago on Google
    I stayed in a studio room and then two bedroom and found them to be clean, well maintained and comfortable. I really enjoyed the gym with trainers on site, and dining at the roof top restaurant with the lovely view. The meals were delicious and the serving staff is very friendly and attentive. Location-wise, I was able to walk to a mall and coffee shops and found the location near many restaurants and activities. I really enjoyed my stay here and will come back again in the future.

  • 5/5 Sylvia M. 11 months ago on Google
    It was a great experience. Awesome and helpful staff.

  • 5/5 David N. 1 year ago on Google
    The ambient environment 🙌🏾🙌🏾 Very good and warm hospitality. Their facilities accommodate even the abled-differently, this was my highlight🙌🏾 The food is really sumptuous, try the cheese pasta 🤙🏾🤙🏾 Everything is just lovely about the place, and there's good ample parking

  • 5/5 Tessa T. 1 year ago on Google
    Had a great stay at Clarence House, the rooms, gym, pool and restaurant are all very much sufficient. The service from all of the staff was great, and really made my stay very enjoyable.

  • 5/5 Effie A. 10 months ago on Google
    Great environment ;good service ;quiet relaxing and peaceful The heated pool at the rooftop is bonus. I highly recommended you visit this place

  • 5/5 Tuomas J. 1 year ago on Google
    Amazing and helpful staff, good location, cheap price compared to quality.

  • 5/5 Merie 1 year ago on Google
    Fantastic,enjoyed our stay,awesome staff. Timothy and Elizabeth at the reception you made our stay special,we will be back soon

  • 5/5 cliff o. 2 years ago on Google
    Amazing service and good food

  • 5/5 Mercy L. 1 year ago on Google
    Very clean self contained fully furnished single rooms. Very good customer setback team too

  • 5/5 Rose W. 1 year ago on Google
    We hosted a birthday party on the poolside,great food ,great ambience and great service on the pool.Am definitely coming back

  • 5/5 Nickson B. 1 year ago on Google
    Nice and affordable meals. Good ambience. Nice scenery. Heated swimming pool.Had nice experience.

  • 5/5 Esther U. 1 year ago on Google
    Located at westlands.We hosted a birthday party, very nice food from chef kelvin and limet had an excellent service from muthoni.Great thanks to Gaudencia for helping us on food selection.Also more thanks to the life saver in the pool the temperature for the pool was constant.

  • 5/5 Nancy K. 1 year ago on Google
    Excellent hotel with superb gym, conference room, heated pool, steam, sauna and very clean rooms. The staff are very outgoing with tremendous charisma. I also love its serene environment. Best

  • 5/5 Alvin W. 2 years ago on Google
    Perfect rooms, perfect bar, perfect recipes, everything is just 5-star. A place worth a visit

  • 4/5 Ethan M. 2 years ago on Google
    Good view and food. Hotel seemed quite efficient.

  • 5/5 Grace M. 2 years ago on Google
    They have the best pork ribs and it's great for children

  • 3/5 Margaret M. 2 years ago on Google
    Located at within Westlands in a quiet neighborhood. Has a heated swimming pool which is good for kids. The restaurant is located at 7th floor with nice refreshing views in the neighborhood. Good for relaxation with some good music. Food is good but there is only one downside: you may need to exercise your gift of patience🙆. We arrived at 2pm, ordered food immediately, but food was brought at 4.30pm!! Then with kids it's even worse,, Clarence Hotel, pleaase!!!

  • 1/5 Prats B. 2 years ago on Google
    Sharing a few observations I have made availing personal training services here: Firstly, instructors tend to bog you down by suggesting to take personal training sessions with them. I took a month worth of personal trainer sessions. Despite setting a time to workout, my trainer tend to disappear very often making working out challenging especially when you need someone to spot you given the outdated equipments. He took a weeks vacation and already pushed me for next months payment without offering to make up. They could be more professional than this.

  • 5/5 Nduku K. 2 years ago on Google
    Great space for small parties. Has small rooms that you can edit to your preference.

  • 4/5 david r. 2 years ago on Google
    It's well managed and loved there service 🙂

  • 5/5 THE AKHTAB R. 2 years ago on Google
    Great place to sleep and partee


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