Kenyatta National Hospital image

Kenyatta National Hospital

Hospital β€’ Government hospital

😠 Poor admission desk, that guy who was seated thereon 4/2/2020,i had to call my insurance to approve my admission of my baby wit fever after hrs waiting in the dark at emergency room with a very rude Egyptian at emergency room,and not even a drop of medication my husBand had to confront him, coz h... People often mention hospital, services, nurses, staff, service, patient, doctors, care, good, medical,


Address

Hospital Rd, Nairobi, Kenya

Website

www.knh.or.ke

Contact

+254 20 2726300

Rating on Google Maps

3.90 (402 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (67) services (42) nurses (29) staff (27) service (26) patient (25) doctors (24) care (24) good (22) medical (19)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Esther W. 4 years ago on Google
    Poor admission desk, that guy who was seated thereon 4/2/2020,i had to call my insurance to approve my admission of my baby wit fever after hrs waiting in the dark at emergency room with a very rude Egyptian at emergency room,and not even a drop of medication my husBand had to confront him, coz he told us they have many patients to attend to and I was like so my baby is not a patient too. I have been coming here for my maternity but will never come with another emergency.came at 7Am admitted at 3pm,really??!Dr Halim knows his work,kudos.... Then we go to ward, we meet a night shift young man who thinks he owns everything,u press the bell my baby being on high temp he ignores,i literally walk to find out whether nurses are in, I find the man seated, luckily the lady they r with comes in and sorts me.. ...Coptic I have been here for years but you are loosing on customer service. I am in ward 702,the customer service supervisor can come and confirm and check the CCTV. Wah! I have seen it all wit my baby. Today! Did I say this man came in our room banging everything like the room is empty waking my baby and I had to ask him, kwani things changed, you are opening and closing the cabinet doors like the room has no patient...okay I just sit and ask myself am I overreacting or these guys r poor in everything today.
    9 people found this review helpful πŸ‘

  • 4/5 Sharon K. 5 years ago on Google β€’ 56 reviews
    When visiting a patient there, finding parking was a hustle. Check in lines for when you enter the hospital walking were looooong, you also have to queue to use the lifts. The private ward was really nice though, with good views of Nairobi. Their parking ticket payment is however not automated and there are no signs showing where to pay from. And you can only pay for parking via mpesa
    7 people found this review helpful πŸ‘

  • 5/5 Zuhra A L. 1 year ago on Google
    I just came back here last week since 2015 and was thrilled to see the beautiful pediatric waiting bay that is Accessibility β™Ώ friendly and a an amusement park within Knh. That is also Accessible β™Ώ for wheelchair entrance . All Covid-19 protocol followed, best experience at the pediatric with friendly Doctors. Just to add this on, Recently I have been a to knh on a monthly basis since November 2021 to my ANC and I have had best experience, lessons and also I felt it's good to share here so that anyone reading this, should tell a friend to tell afriend to choose knh ANC #no.18 because they are the best and they will walk you through the months of pregnancy till delivery and you will meet best doctors nurses and entire staff friendly from clinic #no.18, to labour ward till to the maternity wards and when you walk out of the hospital with your newborn , no doubt you will recommend other expectant mothers to go to knh for ANC. And special thanks ☺️ to the entire staff at Labour ward knh and very many special thanks to the staff in the theater for the sleepless nights you go through will saving mothers and their babies not only from Nairobi but entire country . Good job and may the almighty God πŸ™ bless you Our beloved doctors at KNH.
    7 people found this review helpful πŸ‘

  • 4/5 George O. 1 year ago on Google
    Took my mom here after a serious misdiagnosis from Mama Lucy hospital.The misdiagnosis was immediately stated and my mom, who had a partial stroke was immediately put to treatment.It took a month and recovered, though not 100% as it's with the case of stroke.I'll forever be grateful coz it would have been a different story had we not changed hospitals.I've also been back here severally with different personal cases and honestly,the facility has the best medical brains the country has to offer.No misdiagnosis, very patient to understand your story.I'd attend the other big hospitals but when it comes to health,I prefer experience and reputation.On the low side they could improve on the waiting time.This is mostly due to the high demand as a result of good reputation and affordability, something the government should try working on in the future.
    7 people found this review helpful πŸ‘

  • 3/5 Samora O. 1 year ago on Google β€’ 137 reviews
    The hospital is huge and expansive. The aesthetics are not at all the priority of the hospital though it is the largest referral hospital in the country. It is a respectable institution.
    4 people found this review helpful πŸ‘

  • 5/5 Fredrick Sebe A. 5 years ago on Google
    This is a national hospital that trains doctors and medical staff. It is also a full fledged referral hospital that runs an efficient A&E. You may meet a few rude or slow officials but the general flow of procedure is adequate. The hospital has plenty of space and adequate premises for the work it is designated for. Under some political administrations, it's running is sometimes disrupted and services become degraded due to greed and corruption. Overall, it is a magnificent facility that has stood the test of time. It may not meet your expectations nor surpass them, but it the best national hospital in East and Central Africa. Scandals have come and gone. Some are ongoing etc. Endless renovation is being undertaken in its premises or outside it. The number of patients arriving here is enormous. The hospital is operating 24hours seven days.
    5 people found this review helpful πŸ‘

  • 1/5 Geofrey A. 4 years ago on Google
    Lack of coordination among staff. Lack of compassion from the nurses. Rude nurses, to say the very least. VISIT THERE AT YOUR OWN RISK. They do not care for your health. Nurses are reluctant to deliver painkillers! A patient sat for thirteen hours with a broken leg before getting admitted and an additional 20 + hours before getting into the theater.
    5 people found this review helpful πŸ‘

  • 5/5 jane k. 1 year ago on Google
    I blindly believed the negative hearsay about the hospital.....however,after my sister's admission, I have wondered why pple pay exorbitant fees for medical attention in private hospitals....kenyatta hospital is no longer what it used to be.....it is a completely transformed service , .nurses are extremely friendly,efficient, ....in a nutshell, the service is on point .....5 star especially to nurses/doctors on 7th floor....Nurse Munyi and your team,you are exceptional...be blessed....#rheumatology wing.. ..
    5 people found this review helpful πŸ‘

  • 5/5 James K. 4 months ago on Google β€’ 225 reviews
    This hospital environment and the services have improved tremendously!
    1 person found this review helpful πŸ‘

  • 3/5 Ψ§Ω†Ψ³ οΏ½. 1 year ago on Google β€’ 104 reviews
    Hospital includes a great capability and know how where such great Human Resources need financial resources to keep using latest technologies Accessible and there is parking space close to the building Seating area need to be better and we need more space Some new affordable practices could improve the experience
    3 people found this review helpful πŸ‘

  • 5/5 Nikita L. 1 year ago on Google β€’ 94 reviews
    Went here with an organisation called Gold Ribbon to visit kids battling cancer. So much live from the kids and the nurses were so good to allow and plan for this visit. It was a wonderful experience playing with them and putting a smile on a kid's face
    3 people found this review helpful πŸ‘

  • 3/5 Globetrotter 3 months ago on Google β€’ 258 reviews New
    I must commend Kenyatta National Hospital for housing exceptional doctors who exhibit commendable expertise and professionalism. The medical care provided is of high quality, and I have confidence in the competence of the healthcare professionals. However, my overall experience as a patient was significantly marred by the hospital's operational inefficiencies and lackluster patient services. One glaring issue is the inconvenience faced when dealing with patients who are bedridden or unable to walk. The absence of readily available beds or wheelchairs creates a frustrating scenario where one has to navigate the hospital in search of essential mobility aids. The ergonomic design of the hospital seems counterintuitive, especially when compared to other reputable medical facilities. This layout flaw can be distressing for patients and their caregivers, impacting the overall patient experience negatively. Another notable shortcoming is the disjointed process of obtaining medicines. Having to order medications from a pharmacy located a considerable distance away, followed by a separate journey to one of the few pay kiosks, presents a logistical challenge. The long distances and the limited number of payment points contribute to overcrowding and inefficiency, causing unnecessary delays and frustration for patients and their families. In summary, while the medical expertise at Kenyatta National Hospital is commendable, there is a pressing need for improvement in the hospital's overall patient experience. Addressing issues related to patient mobility, ergonomics, and streamlining the pharmacy payment process would undoubtedly contribute to a more efficient and compassionate healthcare environment. The hospital has the potential to offer a seamless and patient-centric experience with a strategic focus on these areas of improvement.

  • 5/5 Fredrick M. 4 years ago on Google
    Sufficient n quick services... satisfied.
    4 people found this review helpful πŸ‘

  • 5/5 KYC s. 4 years ago on Google
    You guys saved my baby,s life ,i will always be grateful to this hospital, salute to all the doctors at paed. ward 3D
    4 people found this review helpful πŸ‘

  • 4/5 Jumah E. 4 years ago on Google
    Kenyatta hospital is a referral hospital so be sure to check in with enough snacks and warm clothing when you visit as there will always be long queues in all faculties. The hallways are really cold as the wind breezes through unperturbed. The staff are professional though there will always be some bad apples ruining the good that the majority do. People seeking treatment start streaming in as early as 5AM in the morning. You can access the hospital via public means either through the Kencom stage or GPO stage. The buses plying this route are labelled no. 7 and no. 7C. You can use Kenya bus company, Citi hoppa or Double M buses that will drop you at the main hospital terminus. Visiting hours are early in the morning, 12.30pm to 2pm and 4.30pm to 6pm in the evening.
    4 people found this review helpful πŸ‘

  • 1/5 shiku c. 4 years ago on Google
    Terrible rubbish hospital not cming again rude staff poor customer services so unprofessional
    4 people found this review helpful πŸ‘

  • 2/5 Njeri M. 4 years ago on Google
    Don't even bother calling them on the numbers indicated. No one ever picks those phones. I've tried for the past 3 days and when I finally got through I was redirected to a line that no one picked. Hahaha wau!
    4 people found this review helpful πŸ‘

  • 4/5 Brian K. 10 months ago on Google
    Kenyatta National Hospital is a renowned referral medical facility in Kenya. It offers a wide range of specialized services, advanced technology, and highly skilled doctors. The hospital is well-organized, clean, and efficiently run. However, long wait times and overcrowding can be a concern. Overall, it provides quality healthcare but could benefit from improved infrastructure and patient management systems.
    4 people found this review helpful πŸ‘

  • 2/5 Geoffrey M. 3 months ago on Google β€’ 125 reviews New
    Kenyatta National Hospital provides a pleasant environment and boasts highly qualified doctors, ensuring quality medical care. However, the inconsistency in staff behavior is a notable issue, with some being friendly while others display rudeness toward patients. Despite its status as a National referral hospital, the limited operating hours of the outpatient wing from 8:00 am to 6:00 pm contribute to excessively long queues and extended waiting times. Patients often arrive as early as 5:00 am, highlighting the demand for services outside these hours. Activating a 24-hour working mode for outpatient services would be a prudent step to alleviate these challenges and enhance accessibility for the community. Overall, the hospital's positive attributes in terms of environment and doctor qualifications should be complemented by addressing operational hours and staff conduct to ensure a more holistic patient experience.
    1 person found this review helpful πŸ‘

  • 5/5 queen z. 4 years ago on Google
    It's okay it has good services too.
    3 people found this review helpful πŸ‘

  • 1/5 Soy T. 3 years ago on Google
    Kindly remove the phone contacts in your website. Its of no use. For 2 weeks consecutive no one picks and if they pick by chance they disconnect you immediately. Someone may be on payroll but definitely not doing their work.
    3 people found this review helpful πŸ‘

  • 1/5 mwangi j. 4 years ago on Google
    Pathetic service Poor service for customers Poor service in accommodation Ureliable services Kindly opt for a better hospital i kindly advice you all
    3 people found this review helpful πŸ‘

  • 1/5 squantos s. 4 years ago on Google
    The worst service I have ever gone through, reseptionists are slow, mode of service is even slower, staff are constantly on their phones or doing nothing , they are un organized files take ages to get where they are supposed to be since the staff are too busy chatting each other up
    3 people found this review helpful πŸ‘

  • 5/5 Musila K. 2 years ago on Google
    Their private wing is πŸ‘Œ, but their emergency unit will need to be a bit to the task right from outside the door. A relative should not struggle with a sick person from a car to the clutches alone as others watch. But good services so far. Kudos.
    3 people found this review helpful πŸ‘

  • 5/5 Felix N. 2 years ago on Google
    I was admitted at KNH Critical unit on 3rd of January, 2021 with serious complications associated with Kidney failure. The Nurses and Doctors in the facility saved my life without even emergency kidney dialysis that had been recommended by the private hospital that I was initially admitted. May God Bless you ALL.
    3 people found this review helpful πŸ‘

  • 3/5 Kelvin G. 2 years ago on Google
    I was here for 54days through referal I was in a coma & had a broken femur at my first clinic my inplant was septic i was re-admited but there were was no bed at 6c I was to sleep on the corridor awaiting vacancy I declined & went to PCEA Kikuyu orthopedic where am much better now
    3 people found this review helpful πŸ‘

  • 5/5 Stephen N. 2 years ago on Google
    To all health care workers, we salute you. God bless you.
    3 people found this review helpful πŸ‘

  • 5/5 Winnie T. 8 months ago on Google β€’ 34 reviews
    I last visited Kenyatta Hospital in 2014 and what I saw there , did not sit right with me. A friend encouraged me recently to visit the Youth Centre to seek guidance for my teenage girls and I was wonderfully surprised. The place is clean, the customer service exceptional . A special mention goes to Mr. David of the Youth Center . He is calm , organized and polite. Kudos Kenyatta Hospital
    2 people found this review helpful πŸ‘

  • 1/5 powder c. 5 years ago on Google
    1 star because of CORRUPTION sana! You have some of the most knowledgeable doctors ,especially the junior doctors but they don't get paid! They do most of the work but get little reward. Its SHOCKING! The Kenyan Ministry of Health is aware of how it is treating doctors with Kenyan citizenship. if they were American, or British or Australian this would never be tolerated. Patients should know this and where their money is going! The consultants put in an appearance and the rest of the time are busy in their private clinics where they have created their own mafias. Instead you have senior management and heads of departments who take the lion's share .Shameless exploitation and they call it a teaching hospital! The medical board knows this but turns a blind eye.
    2 people found this review helpful πŸ‘

  • 5/5 REHEMA M. 5 years ago on Google
    It has very equipped instruments and qualified staff who provide quality care
    2 people found this review helpful πŸ‘

  • 4/5 Peris N. 3 years ago on Google
    I was admitted with a disc bulge,couldnt walk and with severe pain I was operated by one dr.fazal and it was like a performed miracle.am on my feet again.kudos to all knh fraternity especially ward 6c room 1 staff
    2 people found this review helpful πŸ‘

  • 5/5 ballΔ±bΓΆrek v. 3 years ago on Google
    (Translated by Google) It is clean and tidy. (Original) Temiz ve dΓΌzenli.personel ilgili πŸ‘πŸ‘πŸ‘πŸ‘πŸŒŽπŸ§Ώ
    2 people found this review helpful πŸ‘

  • 5/5 Dave M. 3 years ago on Google
    I was highly impressed by your communication and information transmission. I telephoned to find details of a relative who was admitted on the night of 1st July,2020. The telephone was responded to immediately and was equally transferred to Ward 5 D extension immediately where I received an update on the condition of the patient promptly. Keep it up Kenyatta, You carry a very highly respected name of our first President and you should continued keeping your flag flying high. Not to mention that the patient was received and admitted immediately thereby saving his life.
    2 people found this review helpful πŸ‘

  • 5/5 Amelia M. 4 years ago on Google
    (Translated by Google) Kenyatta Nation ... Posting publicly (Original) Kenyatta Nation... Memposting untuk publik
    2 people found this review helpful πŸ‘

  • 5/5 Kevin G. 4 years ago on Google
    Coptic Mission Hospital located in the capital city of Kenya, Nairobi. Along Ngong road. They have amazing staff from the Reception to the doctors, nurses, support staff. They are all amazing. They assist you and answer all questions you might have. The hospital is well kept and the wards are clean and well equipped.
    2 people found this review helpful πŸ‘

  • 1/5 Dorothy O. 6 years ago on Google
    Hell on Earth as has been said. Rude staff. Booked an exec room for my niece and as she was still in surgery, they called the guards and head of security to evict us at 2pm as she was in the recovery room. This could be done with empathy but the coldness and "we don't care" attitude made our experience painful. Customer care lessons needed for your nurses and head of security! Visiting hrs: 12-2pm and 4-6pm.
    2 people found this review helpful πŸ‘

  • 1/5 Dee K. 3 years ago on Google
    Am typing this with so much pain. I was really mistreated by a nurse after cesarean. At 6th floor who usually walks like a boy. It's so unfair the way she harassed me this is so saaad
    2 people found this review helpful πŸ‘

  • 2/5 Liza B. 4 years ago on Google
    Cpptic hosipital has the best facility so far But it's wanting especially in nursing care,the nurses are very few.Owe an to you if you go for surgery, you are taken to floor where you are put 3 of you in 1 room..to make the matters worse if have an escort for sure you sleep standing cos there's no space for you.What I found interesting is the changes are the same whether you sleep 2 or 3 and the care giver is charged extra..Its not right..can management deal with the cockroach in the wards...
    2 people found this review helpful πŸ‘

  • 1/5 shemilla w. 3 years ago on Google
    I would not recommend, you could literally die just waiting to be attended to. If you have an emergency especially at night please do even consider going there, the number of patients is very small but the staff are all just lazing around acting like they have nothing to do, no one is even bothered to attend to you. You have to go to like a million places before you get the medication you need, even something as small as getting a drip attached.
    2 people found this review helpful πŸ‘

  • 5/5 grace n. 3 years ago on Google
    My first visit to Coptic Hospital and was impressed by the cleanliness, efficient and helpful nurses and very professional doctors. Charges are very affordable. Would definitely recommend it to friend and family.
    2 people found this review helpful πŸ‘

  • 2/5 Winnie K. 4 years ago on Google
    I'm calling the contact on this website and they are very unhelpful.just a simple query and now the phone is busy the whole time...like really?!The person on that 0732....... number is not doing justice to this hospital
    2 people found this review helpful πŸ‘

  • 1/5 M_I 4 years ago on Google
    Horrible services! Those brownskin nurses are the worst!! The nursery nurses will leave the babies to cry and they wont even move a muscle. Day shift nurses are a bit helpful and friendly, but the night shift nurses, OMG! I would never recommend someone especially for delivery services! They took my son to nursery after he was delivered at around 1AM, citing that he might have a bacterial infection. For 5 days my son stayed in their nursery claiming that the level of nyef nyef are still high. I decided to taker his blood sample to Lancet Kenya for testing. Results? Zero infections! Coptic is just another scam!
    2 people found this review helpful πŸ‘

  • 1/5 Gloria M. 4 years ago on Google
    Not good..Don't recommend it to anyone.Lost a parent there due to negligence!!
    2 people found this review helpful πŸ‘

  • 1/5 francis n. 4 years ago on Google
    Been continuously waiting for four hours for someone to pick my wife from theater rectory room, it's know a blame game
    2 people found this review helpful πŸ‘

  • 5/5 Francis M. 2 years ago on Google
    KNH prime care ,nice service
    2 people found this review helpful πŸ‘

  • 5/5 NGUMU M. 2 years ago on Google
    Many are nay comments have been hearing about the place.Now I have seen for my self ,the opposite of those comments. It is really the best Referral hospice in Eastern Africa. You want to be attended, visit the private wing with your referral letter and your health cover documents...truely you will kudos the services. You are the best KNH.KEEP IT UP
    2 people found this review helpful πŸ‘

  • 4/5 Kawira N. 2 years ago on Google
    It's location is easy to access. The doctors are the best the country has to offer,the doctor's doing morning rounds are helpful. The queuing at the cashiers is time consuming, this could be improved in the near future. The maternity ward has a well equipped caeserian section service I'm cases of emergencies for the mother and unborn child. The nhif covers most of the bills,the bed and specific surgeries.
    2 people found this review helpful πŸ‘

  • 1/5 Official G. 1 year ago on Google
    This is by far the worst hospital ever Very rude nurses,very slow doctors. You will spend 3 days beofre anyone attends to you. Its a shame that this is a national hospital. If possible don’t take your loved ones here You will watch them die slowly 😑😑😑😑 Shame shame shame. Hope people see this
    2 people found this review helpful πŸ‘

  • 1/5 STANSLAUS ALWYN M. 1 year ago on Google
    The hospital has no idea of what an emergency is. They keep patients to raise money instead of serving them to go home. It has taken 3 weeks and counting for an accident patient to be attended in the wards despite him needing surgery to enable him leave and go to bury his wife who died in the accident. If I get sick please those who handle me shouldn't consider KNH. Please.
    2 people found this review helpful πŸ‘

  • 1/5 Robert N. 1 year ago on Google
    A failed national hospital. It has rude, demotivated staff, I wonder whether there is anything that can be done to restore hope in this hospital. A doctor there personally encouraged me to go to KU referral hospital having been referred to KNH at first. I will be back there at my death lap. Paid money for consultancy but never got attended to.
    2 people found this review helpful πŸ‘

  • 1/5 Alex K. 4 months ago on Google β€’ 12 reviews
    The place is like a maze. Navigating within the facility is very difficult, time consuming, and frustrating. You may end up queuing in the wrong place for hours. Few doctors and nurses are kind and really nice, majority have no empathy at all.
    1 person found this review helpful πŸ‘

  • 4/5 Ann W. 5 years ago on Google
    Has efficient technological equipment for undertaking various lab tests and great specialists like neurologists who provide affordable and effective service
    1 person found this review helpful πŸ‘

  • 4/5 Samuel m. 5 years ago on Google
    When u go there....All your problems are over
    1 person found this review helpful πŸ‘

  • 4/5 clifford o. 5 years ago on Google
    Kenyatta National Hospital is the largest referral hospital in Kenya. The hospital has been in service for a pretty long time. It has both the public wing and private wing. The hospital has undergone renovations over the years. There hospital is manned 24 hours around the clock and it is very clean. Over the years it has experienced some changes in management due to some neglegence. Currently, the hospital has been not in the public limelight.
    1 person found this review helpful πŸ‘

  • 5/5 Dave O. 5 years ago on Google
    The best public hospital in Kenya
    1 person found this review helpful πŸ‘

  • 5/5 Victor D. 3 years ago on Google
    Kenyatta National Hospital takes pride in being a pioneer in multi-specialty critical care with an experience of over 30 years. We are equipped with many Backed up by a full-fledged 24/7 laboratory services with state-of-the-art equipment's & technology, 24 hours radiology services backed up CT, X-Ray & excellent non – invasive and invasive diagnostic services including Echo, Stress – Echo, Holter, TMT, Angiography & Special Investigations in every department making diagnostic services at KNH excellent in supporting the various therapeutic services Specialist in all fields form the backbone of the institution. Many of our specialist have an experience of over 3 decades who provide holistic care to our patients. …bedded medical and surgical ICU. The ICU is strengthened by round the clock availability of specialist doctors and support services like 24/7 Laboratory , Xray, CT scan , Dialysis, Endoscopy, bronchoscopy , 2DECHO, Cath Lab, latest ventilators and other equipment. At our centre we regularly handle emergencies and critically ill patients in the fields of cardiology , pulmonology, nephrology, neurology , gastroenterology and trauma. The ICU also provides backup for surgical patients from the area , in fields of gynecology, general surgery, orthopedics , urology, ophthalmology. Backed up by a full-fledged 24/7 laboratory services with state-of-the-art equipment's & technology, 24 hours radiology services backed up CT, X-Ray & excellent non – invasive and invasive diagnostic services. .
    1 person found this review helpful πŸ‘

  • 1/5 david n. 3 years ago on Google
    Please employ learned security guards
    1 person found this review helpful πŸ‘

  • 4/5 Young OG T. 3 years ago on Google
    Very nice place for MEDICAL students in practice and patient treatment
    1 person found this review helpful πŸ‘

  • 5/5 shantel j. 3 years ago on Google
    Well equipped Hospital with many workers and good service
    1 person found this review helpful πŸ‘

  • 5/5 H A. 3 years ago on Google
    Services have improved
    1 person found this review helpful πŸ‘

  • 4/5 Moseyse MK 0. 4 years ago on Google
    Well equipped hospital and many workers and good service
    1 person found this review helpful πŸ‘

  • 1/5 Masha L. 3 years ago on Google
    We took our love one who was badly injured was in need of surgery on 1st of 2021 till today on 6th Jan 2021 no surgery as been performed the doctors are full of lies saying his next his next they only give him pain med this is the kind of hospital u see ur loved ones cry for help and nothing is done.
    1 person found this review helpful πŸ‘

  • 4/5 JOEL M. 4 years ago on Google
    Quite good professional service
    1 person found this review helpful πŸ‘

  • 4/5 James W. 4 years ago on Google
    Efficient services
    1 person found this review helpful πŸ‘

  • 5/5 omariba h. 4 years ago on Google
    Nice services
    1 person found this review helpful πŸ‘

  • 1/5 peter m. 4 years ago on Google
    Very poor services. How can they discharge my patient after 3 days of admition without treatment. Very disappointing and dissatisfied
    1 person found this review helpful πŸ‘

  • 3/5 Robert K. 4 years ago on Google
    Kenya's largest referral hospital, mostly croweded but medical services offered to all who seek.
    1 person found this review helpful πŸ‘

  • 5/5 Hassle-Free E. 4 years ago on Google
    India have donated a cancer treatment machine to this hosipatal for treatment of Kenyans who have cancer, God bless india and modi
    1 person found this review helpful πŸ‘

  • 1/5 Craft S. 3 years ago on Google
    The hospital looks clean but the management is rotten to the core. The will quickly charge you but take forever to serve you. You are booked to see a Doctor who will not show up. Lots of useless staff. Though it is a pathetic place in terms of service, it can get worse. If visiting, brace yourself for disappointment, rude staff, and absentee doctors. My cats get a better service at the Vets than you'd get here.
    1 person found this review helpful πŸ‘

  • 4/5 Henry Nerious D. 4 years ago on Google
    It's a missionary hospital on Ngong' Road - Nairobi, Kenya run by the coptic mission. It offers an array of medical services including outpatient and inpatient care, dental care, eye care, antenatal and maternity, minor and major surgeries, diabetes care, renal care, among other medical services. Highly recommended for quality and affordable medical services, particularly antenatal and maternity
    1 person found this review helpful πŸ‘

  • 1/5 Mitchelle G. 3 years ago on Google
    My sister was there for surgery and almost died due to the negligence of the nurses there, they have the worst nursing care, were the nurses are very insensitive, immature and plain lazy.Some nurses even insulted and mocked her while she was in pain.. i wouldn't recommend the hospital to anyone!!!
    1 person found this review helpful πŸ‘

  • 1/5 Patrick M. 3 years ago on Google
    Very poor services.
    1 person found this review helpful πŸ‘

  • 2/5 Kuria W. 3 years ago on Google
    FOR ADMISSION, I DO NOT RECOMMEND Buildings and ambiance is great. Guards are very friendly and helpful including reception. Parking is pathetic, no parking space. Service is so wanting, took 6 hours for the discharge process despite saying it usually takes 3hours which is still a lot. As a patient you just want to go home. Nurses in the wards not as helpful. The food is purely basic and at times wanting.
    1 person found this review helpful πŸ‘

  • 1/5 Janet K. 3 years ago on Google
    very pathetic hospital..cant recommend it to even your worst enemy
    1 person found this review helpful πŸ‘

  • 4/5 Mihai A. 3 years ago on Google
    Still in process so my review is not final But as such the building is great, the VIP room is great but so far we had to wait for like 5 hours to get the room, there is not much help so far, I just hope that the nurses and the doctors will do their job.
    1 person found this review helpful πŸ‘

  • 5/5 Marcella K. 4 years ago on Google
    Coptic hospital the best their services are good in particular Dr .Halim and the maternity staff ur the best team in 17 Jan l had the best service on me God bless you team.
    1 person found this review helpful πŸ‘

  • 1/5 mohamed y. 4 years ago on Google
    The worst place to be
    1 person found this review helpful πŸ‘

  • 1/5 Monicah M. 4 years ago on Google
    If you have a private doctor on admission nurses will ignore you.but the rooms are great.
    1 person found this review helpful πŸ‘

  • 2/5 XIII 1. 4 years ago on Google
    Painfully slow
    1 person found this review helpful πŸ‘

  • 4/5 vinecent p. 3 years ago on Google
    All health workers at KNH are experienced and give their best seevices to the sick indiscriminately
    1 person found this review helpful πŸ‘

  • 5/5 David K. K. 6 years ago on Google
    Great improvement in services at East Africa's biggest referral hospital. Though they need to manage the queues during visiting hours
    1 person found this review helpful πŸ‘

  • 3/5 Mutuku K. 2 years ago on Google
    KNH experience was better than anticipated. One needs at least 2 people to β€œrun around” when bringing a patient for admission or operations. Mobile money payments have eased the bureaucracy and NHIF reduced thr financial burden.
    1 person found this review helpful πŸ‘

  • 3/5 James M. 2 years ago on Google
    Private ward's experience is different from the general ward experience. Two worlds apart. But the view from 10th floor is just breathtaking
    1 person found this review helpful πŸ‘

  • 4/5 Peter L. 1 year ago on Google
    Public Hospitals server the common people,we should all endeavor to make them better.
    1 person found this review helpful πŸ‘

  • 4/5 Tr. V. 1 year ago on Google
    This hospital offers 24/7 emergency cases services. It's very clean and efficiency especially in Labour ward and maternity ward. I like their services.
    1 person found this review helpful πŸ‘

  • 3/5 Tunken P. 1 year ago on Google
    It's a very busy place that you would never want find yourself in that situation...
    1 person found this review helpful πŸ‘

  • 5/5 SIRAJ H. 1 year ago on Google
    Cheap junk food outside at the gate... Fruits, yogurt, sausages, chapatis, groundnuts etc... Right inside at the Information Centre, Mpesa services, and sweet fresh and UHT KCC milk..
    1 person found this review helpful πŸ‘

  • 4/5 Rehan N. 11 months ago on Google
    Hospitals are medical facilities that provide a range of healthcare services, from emergency care to specialized treatments. They are staffed by trained healthcare professionals, such as doctors, nurses, and support staff. Hospitals can be busy and stressful environments, but they play a crucial role in promoting health and saving lives.
    1 person found this review helpful πŸ‘

  • 5/5 Otieno N. 5 years ago on Google
    Good place to be

  • 5/5 Dr. Abdirahman B. 5 years ago on Google
    The Main Referral hospital in Kenya.

  • 3/5 Deno S. 5 years ago on Google
    Excellent medications therapy management

  • 5/5 Henry Atwong'o O. 5 years ago on Google
    Is a hospital of respect

  • 5/5 Eddy M. 5 years ago on Google
    I train and work here.

  • 3/5 paul k. 5 years ago on Google
    Moderate service offered but above average specialized services offered

  • 5/5 ben m. 5 years ago on Google
    efficient

  • 5/5 Kinuthia M. 4 years ago on Google
    I was admitted on 4th December,2019 to 10 February 2020.the care given to me was awesome.they deserve five stars

  • 5/5 Limelion L. 3 years ago on Google
    I am a nurse here and rate our performance highly.

  • 4/5 Km O. 3 years ago on Google
    A landmark health facility

  • 5/5 Focus Apostolic Deliverance and Healing Ministry T. 3 years ago on Google
    Great hospital to receive treatment

  • 2/5 Brendah K. 3 years ago on Google
    Kenyatta national hospital outpatient, inpatient, referral and all the other services are a whole day affair. You'll not be out of there in a couple of hours. Carry a bottle of water or three, some snacks, charged devices and patience. About their private wing, if you have other options take them and if you don't, God help you. Before you leave a patient in that hospital bed, make sure they're squared away because there's only one nurse for an entire wing and no one will get to your patient in the next six hours. Incase your patient has dietary restrictions, hunt down a member of the kitchen staff and say something. It doesn't matter if that information is in the patient's file or you told every nurse and doctor you've come across, that information will not get to the kitchen staff. Also, they don't really cater for dietary restrictions. For example if you're diabetic and the hospital is serving white rice, soggy cabbage and some sort of beans stew for lunch, you'll get lot's of beans, a little rice and soggy cabbage and a patient without restrictions will get lots of rice, a spoonful of beans and soggy cabbage. You'll pay for a private room and you'll get: a broken bed, a very dusty closet and a room where paint is peeling right off the wall. If you take medication, say insulin,talk to your nurse who will forget about that. Then remind him/her over and over again( that is if you see them). And when you'll be in pain, vumilia my friend. No one gives a damn. So, the next time that little devil on your shoulder whispers that the private wing at Kenyatta offers almost the same quality of care as a private hospital and you'll save some money. Don't listen to that voice. Don't do it.

  • 5/5 simon m. 3 years ago on Google
    Cool place to and I am ready to donate 1 kidney

  • 1/5 Crawl N. 3 years ago on Google
    This is the worst hospital nowadays u reach here at 5:00am and ur served late like 9:00am they talk rudely something has to be done the waiting area is congested not enough chairs it doesnt even deserve any star

  • 5/5 Edward O. 4 years ago on Google
    It helps solve issues without movement

  • 5/5 Edwin the g. 4 years ago on Google
    Good service

  • 5/5 Dickson m. 4 years ago on Google
    It has modern technology

  • 5/5 Benjamin M. 4 years ago on Google
    Place to be

  • 3/5 Gurpreet R. 4 years ago on Google
    Reasonable

  • 1/5 Peter G. 4 years ago on Google
    Very slow

  • 5/5 dj B. 4 years ago on Google
    Kenya's National Hospital

  • 3/5 Sharon m. 4 years ago on Google
    Kenyatta National hospital is the largest hospital in Kenya....and it has good medical treatments

  • 3/5 carol w. 5 years ago on Google
    Good management

  • 5/5 Kun H. 5 years ago on Google
    Biggest national hospital in kenya!

  • 1/5 Jack L. 3 years ago on Google
    They do not pic phones at all.

  • 1/5 Christine O. 3 years ago on Google
    Poor and rude customer service moreso the dental customer guy is is rude and arrogant same as the guy on the reception under insurance

  • 4/5 Geoffrey K. 3 years ago on Google
    Nice environment for healing..less stuff though

  • 1/5 Vee G. 3 years ago on Google
    Their thetg Justin

  • 3/5 Mercy L. 3 years ago on Google
    Exterior design- loved the flowers at front yard.

  • 2/5 Florence M. 3 years ago on Google
    Admin is too slow

  • 2/5 Dickson O. 3 years ago on Google
    Costly and some nurses were so rude, the discharge process took a whole day

  • 5/5 Nicholas K. 3 years ago on Google
    Great hospital

  • 4/5 Grace M. 4 years ago on Google
    Mostly good.

  • 1/5 Mathew O. 4 years ago on Google
    Many processes for direct service and bogus help

  • 5/5 Naomi S. 4 years ago on Google
    Best place but abit slow

  • 3/5 Jay N. 4 years ago on Google
    Nice modern building. Service is wanting though

  • 5/5 Patrick T. 4 years ago on Google
    This Hospital is on Ngong Road Nairobi and is part of the Coptic Orthodox Church. This medical facility offers quality but affordable medical care, both outpatient and in patient in a very modern friendly environment.

  • 5/5 Vladik S. 2 years ago on Google
    Mega architecture. I’m near gardens, modernistic building

  • 5/5 Nguthi Joseph k. 2 years ago on Google
    The oldest and largest referral hospital in Kenya

  • 2/5 K J. 2 years ago on Google
    Private wing should add more staff receiving nhif clients, (currently it is only one staff) you can spend a whole day waiting nhif clearance... Nhif service too slow

  • 5/5 Mwangi T. 1 year ago on Google
    KNH Prime Care Center Is really good.

  • 4/5 rose w. 1 year ago on Google
    I have been going to knh since 2013 clinic no 18 very good doctors and nurses for my first born ,n the labour ward for delivery of my children,was there 27 oct for my 4th born and all I can say is thanks for good job sister Hilda God bless you for ur good hands,I will forever be grateful to u KNH staff both in clinic no 18 and labour ward for my 4 children,God bless you.

  • 1/5 Emmah M. 1 year ago on Google
    The prime care is really good... Very clean ,good food etc but some nurses are letting the hospital down... How can a patient tell the nurses the whole day and night that the operation wound is bleeding yet nothing happens?last was told that they are ordering for dressing stuff...(it would have been better if they told me to buy) For a day and night?till the doctor tells them the wound is becoming sepsis!!!!such a shame

  • 5/5 Vincent O. 1 year ago on Google
    The best public Hospital for any individual to receive quality medical services in the continent and the word , has all quality specialists in all fields of medicine , accessible in any word and outpatient department's, security, clean or best hygiene practices, active emergency services.

  • 2/5 Lucie K. 1 year ago on Google
    Taking advantage of patients referring them to the surrounding clinics for everything. Do you really have a radiology department because every scan needed is referred to those clinics. SERIOUSLY???

  • 4/5 Anthony K. 10 months ago on Google
    The place is a behemoth, King George V, I believe is the old name. The number of people it attends to is staggering. A true serve centre in healthcare. The hospital could do with a face lift and also revamping of the internals like beds etc The security team was on point to manage the swelling numbers of people during visiting hour. Job well done.

  • 4/5 Arnold I. 9 months ago on Google
    There service delivery is good and if you have an NHIF card, it can pay for your bill unlike other Hospitals. Best and adequate doctors to attend to patients

  • 5/5 john w. 7 months ago on Google
    Busy and clean these days.. also well organized... they will advise you where to go for help if they can't help. I'm praying for your or your family/friend 's quick recovery

  • 5/5 juliah k. 7 months ago on Google
    Hi,i delivered safely last week in your facility with the help of dr Caroline Opuch and other nurses.The services were good i was well taken care of together with my newborn.I also want to thank the nutritionist who assisted me with my milk problem.Inshort i loved everything about kenyatta maternity side and really changed the negative reviews i have heard about the facility.Thank you so much!

  • 1/5 Everlyne W. 4 months ago on Google β€’ 1 review
    Am at 6 Doctor plaza where I need to do my lab test. I came early so that am able to see the doctor and go back to work. I was told the lab opens by 8 am and the security keeps telling me it's 🌧️. I was here by 5:45 in the morning and it was raining badly. So until now it's 9:43 am and they haven't arrived. The rest of the doctors and nurses and the Specialists are great but they need to work on their laboratory technicians


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