Nice airport and the people here are quite friendly and also different from how people usually paint them. From the immigration and airport staff are always willing to help. Had to stay Amin one of the lounge for my layover which was a lovely experience. So I think I’m going to officially visit Kenya to enjoy the safari

Definitely not the best Airport in Africa but I’ll applaud them for trying to be. Despite being one of the popular airways in Africa, they still lack a thing or two. The infrastructure looked so old and rusted. Their professionalism wasn’t quite impressive at all. I wasn’t so happy with the passport control officers at the departure terminal. However their security checks is definitely okay for me. I don’t think I would ever depart with a Kenyan airways. These people are just extorting money from COVID tests and stressing people unnecessarily

The airport requires you to remove your shoes during security checks. There is free airport WIFI. There are available arm chairs to seat on during waiting. A TV for entertainment. They also have recline chair for deep rest and sleeping. There are led information boards everywhere which makes communication easy. There are spots for soft drink purchase.

Nairobi's International Airport. The services are good and fast. The only standardised airport of Kenya. The lounge facilities and duty free should be improved. Too much hassle for the long lay over. The don't have places to retire or eat much inside the airport. Overall its an average airport. Kenyan Gov't should improve the facilities for the travellers as its a hot tourist destination.

Certainly! Here's a review for Jomo Kenyatta International Airport: "Jomo Kenyatta International Airport stands as a significant travel gateway, offering a well-equipped and expansive infrastructure. Travelers are greeted with a spacious and organized terminal, facilitating a relatively smooth check-in process. The airport provides a range of essential services and amenities, allowing for a comfortable experience while waiting for flights. Staff members are generally accommodating and contribute to the efficient functioning of the airport. However, during peak hours, the lines at security and immigration can be a bit congested, but the overall experience is positive due to the airport's facilities and functional layout, making it a convenient travel hub in Nairobi."

It's wounderfull Airport in kenya you can get all flights where evere you want go un the world

The airport can get to be chaotic very fast depending on the number of flights and passengers travelling but overall the staff do an awesome job of controlling the crowds. The Check-in process could be better streamlined for smoother operations without compromising security but having passenger inspection twice at entrance then check-in to me does not make sense and makes for an inconvenience to the traveller and no doubt an operational overhead.

My first advice to all do not offer any money to airport officers. When you are in arrival terminal queue to get the endorsement from immigration officers, some of airport person come to help you and finally they ask money... apart of that Jomo Kenyatta International Airport (NBO) in Nairobi is the largest and busiest airport in Kenya, serving as a major hub for international travel in East Africa. Here are some tips to make your experience at the airport more comfortable and convenient: Arrival and Departure Process: Arrive at the airport well in advance, especially for international flights, as check-in and security procedures can sometimes take longer than expected. Plan to be at the airport at least 2-3 hours before your international departure and 1-2 hours before domestic flights. Visa Requirements: If you need a visa to enter Kenya, ensure that you have obtained it before your trip. Check the latest visa regulations and requirements with the Kenyan embassy or consulate in your country. Currency Exchange and ATMs: There are currency exchange offices and ATMs available at the airport, so you can exchange money or withdraw Kenyan shillings upon arrival. It's advisable to have some local currency for small expenses and transportation. Luggage Security: Keep your belongings safe and secure. Use TSA-approved locks on your checked luggage, and keep valuable items and important documents in your carry-on bag. Duty-Free Shopping: Jomo Kenyatta Airport offers duty-free shopping options. If you plan to buy any duty-free items, make sure to check the allowances and restrictions for your destination country. Dining and Refreshments: There are several restaurants, cafes, and food outlets at the airport. While waiting for your flight, you can enjoy a variety of cuisines and beverages. Internet Connectivity: The airport provides free Wi-Fi, so you can stay connected during your time at the airport. Look for the Wi-Fi network and follow the instructions to connect. Lounge Access: If you have a long layover or want some extra comfort, consider accessing one of the airport lounges. Some lounges offer amenities like showers, refreshments, and quiet spaces. Transport Options: Depending on your accommodation and destination, there are various transportation options available, including taxis, ride-sharing services, and shuttle buses. Always use authorized and reputable services. Travel Advisory: Check for any travel advisories or updates related to Nairobi or Kenya in general before your trip. Stay informed about any potential security or health issues that may affect your travel plans.

I was pleased to return back to home after a break away. Much has changed, infrastructure, shops and security. Am a proud citizen , I found enough gift shops and great prices . Comply with the requirements and proceed to the sitting area . Clean washrooms was a plus as the airport is busy!! I recommend this airport to all

One of the best airports in Africa. I've used this airport three times, it has modern facilities required to run modern airport, good choice of restaurants/cafes/bistros at the food court, etc. The staff at the health port are however corrupt and extort money from passangers.

I only dropped it to a 4 because of construction. It’s a good sized airport with plenty of duty free and eating shops. If you have a lounge club card there is a lounge down around gate 1 that is very nice. The airport is a semicircle so gate 1 is the far end of the semicircle. Security is good but you will drive through one area that is before which is a security stop then baggage and body scan in airport then again to get to gates.

An airport can't be more cleaner. The airport and the surroundings are well maintained and beautiful. Great job Kenyan Airports Authorities!

Inside the airport shops nothing is fixed price. When I requested for the receipt, several cashiers told me that printer not working. I checked the price of packaged mineral drinking water in 4 different locations with 4 different prices for the same bottle!!!! $3 or 350 Kenyan shelling or $2 or 300 shelling goes on. Airport officials should do something about it. Cheating inside the international airport is not a good sign.

Large airport, with well maintained facilities. Relatively nice duty free section, and a thoughtful - though insufficient - plan for layover travelers (sleeping benches, charging docks, etc). The main drawback of this airport is the way things can get messy with a huge crowd of passengers, depending on how many airplanes land at the same time. This notwithstanding, it’s a really nice airport.

Beautiful in the night. Relatively fast service at the security checkpoints. I wish there was a place for loved ones to stay together even after checking in because those last moments before they leave matter a lot.

Sim cards and atms available. Only one ATM and it wasn’t working. Get safaricom sim cards are recommended. Fast moving lines at immigration. Good and hassle free wifi. Sim card places are open 24/7.

I still don’t understand the logic of stepping out of the car and joining in ahead after a search that does not make sense coz that search machine beeps any way. It’s a struggle to check in with kids coz you really find help. At a point we had to struggle with the twin stroller at the final checkin after passport control. The kids changing room is so unpractical. There was only a sink that has no water and a mirror. No Changing space. The room had also censored lights which was very unnecessary. Imagine changing your child and you need to move backwards every 1 minute so the lights can come back on. Generally the airport looks so clean and well organized.

The Kenyan authorities should feel ashamed by this airport and the non-sense going on with security check after security check. Nowhere in the world passengers need to leave the car 5km away for a security check while leaving the luggage in the car. Absolute non sense. More: stupidity. After an amazing stay in Kenya, a modern country, full of lovely and intelligent people, the government wants tourists to go home with a last image of a third world airport. Insane. Stupid. Non sense.

The airport environment was clean also with cleaners at every point cleaning. Washrooms were clean and accessible between gates. There were charging stations for phones, i only recommend they put as part of the seats or close to them. There is a need for better technology in their security control to reduce traffic when travellers are going to their gates. They had Dutty free and a food court.

Modern international airport by all standards and one of the busiest airports in the sub region.

A busy airport. Well organized & effective protocols..

Great polite, friendly staff 👍 👏 lovely and welcoming and very helpful 😀

I used Domestic departures section, it was effective it has been expanded to allow for social distancing at the airport. The place has safety features and comfortable.waiting areas

We organized and the place is clean especially the toilets. The staff are patient and helpful with any inquiries or issues you have. Security is very strict which is amazing, remember to carry your covid test results(PCR TEST).

Tight security. Strict covid-19 protocols Friendly staff Be warned. You can't park your car at the terminals for more than 3 minutes. It will be towed

This Is A Nicely #Structured Airport......... It Is Quite Neat And #Clean............ The Staff Here Are #Efficient And Helpful.......... They Have A Medium Size #Prayer Room.......... Collection Is Quite Good In Their #Duty Free Shop.......... The Have Nice Aesthetic Views Around The #Airport......... They Have A Weird System That You Have To Go Through Checking Before Entering The #Airport Area Where People Had To Get Out Of Their Car.......... Washrooms Could Be Better As They Do Not Have #Bidet Shower............. ✌🏼

Jomo Kenyatta International Airport is an international airport in Nairobi, the capital of and largest city in Kenya. The other three important international airports in Kenya include the Kisumu International Airport, Moi International Airport and Eldoret International Airport. JKIA is located in the Embakasi suburb 18 kilometres (11 mi) southeast of Nairobi's central business district, the airport has scheduled flights to destinations in over 50 countries. Originally named Embakasi Airport, the airport's name was changed in 1978 to honor Jomo Kenyatta, Kenya's first president and prime minister. The airport served over 7 million passengers in 2016, making it the seventh busiest airport in passenger traffic on the continent. There are two terminals. Terminal 1 is arranged in a semi-circular orientation and is divided into four parts: 1A, 1B, 1C, and 1E are used for international arrivals and departures while terminal 1D is used for domestic departures and arrivals. Terminal 2 is used by low-cost carriers. The original terminal, located on the north side of the runway, is used by the Kenya Air Force and is sometimes referred as Old Embakasi Airport. Figures from KAA indicate that the airport's Terminal 1-A has a capacity of 2.5 million passengers  The Kenyan government is targeting over 25 million passengers annually by 2025 on the expansion of JKIA's terminals. In 2016, JKIA accounted for more than 70 per cent of overall passenger traffic in the country. It also had over 7 million passengers pass through it. Domestic travellers through the Jomo Kenyatta International Airport (JKIA) made up 40% cent of overall passengers in 2016. This is an increase from 32% five years prior (2012). The main entrance to Jomo Kenyatta International Airport is on Airport South Road, which can be accessed by an exit from the A109 highway (Mombasa Road). Passengers can also travel to and from the airport via city Bus Route Number 34 Taxi and Car rental services are well represented. A link to the Nairobi Commuter Rail network has been proposed.

JKIA is a very enjoyable place. I liked the services of the KQ airline crew. The workers were also friendly💯💯💯.

Good airport which is one of the biggest airports in the regional, Eastern Africa. The check was fair though due to many flights passengers were many.

I was here last night for my transit to Dar Tanzania 🇹🇿 and find gifts for friends from different countries I’m going to meet at Sumer school, was not really that expensive as last time my kit de cou

Very beautiful j.k. I always miss. My love place at arrival to my Kenya. All the things...location no-1. In the world.

At JKIA time is of essence. The check-in is done at lightening speed but with precision. Flights are timely and you can only blame yourself for missing one. Staff are friendly and helpful. An airport that has a bright future beckoning

The place is so cool and conducive for both the travellers and arrivals. Fancy, classy and welcoming eating/drinking points, adds a mark. Among the best in Africa.

JKIA is great. There is room for improvement.

Security is definitely their strong point. I respect that though. Before entering the airport you'll have to provide a PCR test (with reciept) and your passport. After that is cleared, you will have to go through a preliminary security check (bags, electronics go through the scanner) . Then you'll enter the main check-in hall. After that you'll go through the general immigration/passport check before going through yet another full security check before entering my favorite part of the airport - Duty Free shop! Then you're all set. People were mediocrely friendly, but what can you expect??

Improved greatly, excellent service

Well marked roads, although the rubbles as you approach inhouse parking are quite unforgiving to shocks, I wish they could redesign. Parking fee quite high particularly after 1hr. No resting chairs for waiting passengers.

Awesome

Kenya’s largest, most well equipped international airport. Africa’s best improved airport with flight connection/transit to any part of the world. Hight security surveillance features with direct flights to New York and the rest of the world. Free shuttle services available for transfer passengers or just moving from one terminal to the other.

Good airport Cooperative staff

Great! One of her kind in third world country.

Decent Airport with nice seating and decent WIFI. A few food options ranging from American to African. A few shops. Cool little display downstairs. Better than LAX

Airport is so huge they need to hire more staffs to help passengers imo A renovation of the restrooms will be most welcome as well. Always a pleasure to stop over, and more pleasant when I have few days to stay over. Kenya is such a rich and beautiful country.

Its okay just follow the numbers on your ticket and you will be okay. Calm and cool doesn't quite cut it. Also make use of the WiFi to keep your self occupied while you wait. The staff might seem intimidating but dont be afraid. Just say hi and ask for assistance ☺️

Nice place to be

KQ Business Class Lounge , Great place for a bite before transit .

Arrive at least 2 hours before check-in. Covid vaccine certificate is a must if flying outside Kenya. Also go with a covid test results. This are checked before you enter to check in. Staff are friendly and helpful, don't hesitate to ask for assistance from them whenever you need to.

Some renovations ongoing at the terminals. Heed to advice by agents/airline while traveling.

Having been to quite a few airports across the globe I found the onboarding of this airport to be very fast and good. It was seamless, unlike others where it takes a lot of time. In fact I found it better from a security perspective as well & despite having an international flight the onboarding was seamlessly done in half an hour. Also the airport is well maintained and the staff here was helpful. It is definitely one of the best airports I have been to so far.

Big - modern and very clean airport in Nairobi. Very easy to find gates but lot of workers asking for money (specially when you are an stranger). They insist to support for money. Lot of shops where you can buy SIM cards (arrival) and gifts (interesting duty free).

One of the best International airport in the Africa, and having all amenities available here, lounge is very good and love to have Indian daal chawal is there, whenever you visit here plz visit the airport lounge with priority pass for entrance

Staff are friendly and easy to speak to things have really improved and we love to see it

It's an amazing place to really work out projects and do business. Serene for meeting new engagements and soar the aviation industry to another level. JKIA is a prime hub across Africa as epic and prestigious.

A lovely and orderly international airport that offers a lot of ease in locating everywhere you need to be inside the airport. The airport staff are also super nice and courteous.

Happy,There is no traffic inside airport since they advanced thr machines and mode of paying

The que was long but the service at the security desk was quick and hassle free. There are major improvements. Leave early as traffic is really bad getting into JKIA. Also be ready for long queues. Due to Covid, and social distancing, things move slower. Get there early to avoid missing your flight.

Great service, safety guaranteed , covid 19 protocols followed

Very nice and big airport located in Nairobi capital of Kenya. You more than 20 gates to check in. It's built on a very large space and offer destinations around the world.

Very accessible, not too big and not too small. Very clean and the rest rooms too. The immigration personnel were really nice and helpful. No stress at all. Advisable to take your yellow card with you always especially going into other African countries.

Great airport, very tight security. Had my carry on baggage scanned and shoes belts and everything else checked at five different places. I like security.

Service levels are satisfactory; fairly new buildings but already lighting is wanting. So many dead bulbs at night in International Departures for example dimming the ambience.

Easy to navigate, but the food and shopping offerings are limited and the cooling system works poorly. Prepare to sweat.

The environment is promising,you can also enjoy the blowing of wind.

Very cool place

Very clean and friendly staff

Great airport.

It was an amazing experience

What a good place

Fg

The place is so cold during the night

Nice all time taxi both online and local well arranged

Polite officers

Fantastic...COVID protocols being observed to the letter ...security is prime ....people are welcoming ....airport is super clean.....

Was ok

Awesome!

It was cool

Simply the best customer service

Very pleasant

It's good but the time for waiting and dropping it's too little .

It's a very good place for traveling very good security.

For once we had very friendly attendant when checking in and at the passport control. The documents check could be more efficient and give consideration to travelers with toddlers.

Great. Very well organised, orderly

Easy to get around. Helpful staff. Didn't like the fact that passengers have to go through security check twice and also present negative Covid lab results to multiple people.

Amazing. Just amazing

Clean and health conscious

Delays verifying covid QR code and testing certificate.one person handling 200passengers was hectic. Other services are ok.

JKIA terminal has three sections catering for both arrivals and departures. Sections one and two are used for international flights and section three is used for domestic flights. Check-in occurs through section one and two depending on destination and all the check-in counters operate on a CUTE (Common Use Terminal Equipment) system. There are eight gates in the departures area and the aircraft are boarded via boarding bridges. International arrivals disembark via the same gates into the A concourse which leads to the immigration counters on the first floor before they are directed to the baggage hall on the ground floor. Flight Information Display Systems (FIDS) and signage are in place to assist the passenger finding their way around the airport.

Nice place i like it

It was ok..

Despite covid the airport was relatively efficient. With all the checks plus check in and baggage drop we were through in about 40 min

Good service, friendly and professional staff 👌

Extremely small and very unorganized

Very nice place with great service. Systematic and easy procedures that make it easy for drop offs and pick up. It is really a nice airport, one of the best infact.

Quick service is the norm. Keep it up