2/5 ANAMIKA M. 7 months ago on Google • 11 reviews
We
had
retirement
ceremony
program
here.
1.
excellent
service
by
Pavan-
captain,
helping
crew.
2.
excellent
service
by
waiters
3.
good
quality
food
4.
Manager-
hardworking
fellow,
good
co-operation
whom
with
we
were
dealing
and
who
was
handling
arrangements
Coming
to
the
point
where
faced
concern,
power
cut
for
7-8
times
during
the
ceremony.
because
of
that
out
guests
were
irritated,
it
was
hot
because,
fuse
was
tripping
and
AC
and
power
was
not
used
fully,
presenters
couldn’t
read
the
script
and
express
properly
due
to
frequent
power
cut.
and
it
was
getting
dark
.
ceremony
was
a
life
time
memory
for
my
mother
and
she
had
to
face
to
a
fiasco.
video
shooting
were
interrupted
and
ruined
.
same
with
pictures
.
Answered
we
got
from
manager-
young
fellow
with
specs.
(
i
will
not
take
specific
name
because
we
follow
some
modesty)
-that
it’s
not
my
fault
just
a”technical
glitch
“
(
no
apologies
offered)
-
i
charged
you
for
per
plate
food
not
for
banquet.
that
was
complimentary
(
next
time
please
specify
customers
that
banquet
service
is
not
hotels
responsibility)
we
never
asked
you
to
give
us
free
banquet
and
poor
service.
we
would
have
paid
for
banquet
and
and
full
lights
and
AC.
One
request
to
manager,
let
me
be
clear
that
handling
hotel’s
technical
glitch
is
your
responsibility
.
kindly
understand
it
might
be
just
“function
“
for
you
,
retirement
ceremony
is
“lifetime
memory
“
and
a
big
achievement
for
people.
Infront
of
my
mother,
elderly
lady,
managers
approach
was
not
very
respectful
when
she
raised
this
concern
after
a
program
he
took
it
very
personal.
i
agree
he
was
very
helpful
during
the
whole
event.
but
end
of
the
event
when
we
gave
(negative
feedback)
problem
we
faced
and
we
had
to
be
embarrassed
in
front
of
125
guest
even
after
paying
full
money,
he
was
little
rude.
at
least
understand,
you
are
in
a
service
industry.
and
follow
some
modesty
specially
if
you
have
a
“glitch
“
in
your
service.
We
were
just
trying
to
share
genuine
issues
we
faced
and
WE
PAID
THE
FULL
AMOUNT
even
after
lack
of
“basic
facilities”
lights
and
AC
service.
Be
little
courteous
please!
:)
carry
a
little
mature
attitude
“
BRO”
!