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Frequently mentioned in reviews: service (16) experience (14) good (13) hotel (11) staff (10) family (7) time (7) Hotel (7) stay (7) wedding (6)
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  • 1/5 Nishu N. 2 years ago on Google
    My sister wedding ceremony Worst experience!!! Rude behaviour manager is unprofessional unprofessional staff !!! This place is the worst to do any family function, even apni mistakes ko accept krne k liye ready hi nhi the .. They threaten ki all s gud arrangements apko ku kami lagri hai !!! Our according menu hi gayab kardia 7-8 dishes jo finalise ki thi wo thi hi nahi wha jo ki Hume check karne k baad pata laga !!! Sale chor hai hmara function ekdm khrab kar dia !!! Led is not working Jiske paise advance humne le liye or at the time Bola ki ye to nhi chal paegi khrab hai !!! Overall is very bad experience staff is very very unprofessional service is not proper provide keh keh ke sare kaam krwaye pure function mei overall hum ititate hue !!! Phero khatam hone wale the tab tak bhi coffee nahi ready thi pata chla ki machine khrab hai dusri mngai hai time lgega not proper arrangements is very bad experience food is not good quality is very poor .... These people have no experience of hosting a marriage function. Please save your money and spend it at a better venue.. I requested to the Hotel Owner kindly take this activities very seariously and improve your hotel staff management... Sara function hmara khrab hogya Dunia bhut Choti hai we r also localise hum kisi ko dubara recommend nhi krege for the Hotel Krome !!! I m personally very disappointed bcz sare arrangements mei khud dekhri thi!!!!
    3 people found this review helpful πŸ‘

  • 1/5 Swati J. 2 years ago on Google
    Yesterday we book a room there... it was horrible experience... no hygiene... ac not working.... no support from management side...such a worst place to visit... I will never recommend anyone to stay in this hotel... Swati
    3 people found this review helpful πŸ‘

  • 5/5 Akshat c. 7 months ago on Google
    "I recently had the pleasure of staying at Hotel Krome and I must say, it was a wonderful experience from start to finish. The food was delicious, offering a variety of mouthwatering dishes that left me satisfied after every meal. The hotel's commitment to a pleasant environment was evident in every corner, creating a relaxing and enjoyable atmosphere throughout my stay. The crowd was vibrant and friendly, adding to the overall positive vibe of the place. The surrounding area was simply stunning, enhancing my overall experience with its beauty. The lighting and decorating choices added a touch of elegance, making the stay even more memorable. What truly stood out, though, was the exceptional service. The staff went above and beyond to ensure that every need was met, making me feel truly valued as a guest. Hotel Krome is definitely a top-notch destination that I would recommend to anyone looking for an all-around fantastic stay."
    2 people found this review helpful πŸ‘

  • 4/5 vivek k. 9 months ago on Google
    Went there to attend a birthday party. The roof top resto-bar with pool has a great ambiance. The music played was ok. The service was the best part of the experience. 1 star less for general maintenance. But made up by service.
    2 people found this review helpful πŸ‘

  • 1/5 Dragon F. 1 year ago on Google
    From where to begin...I was going to Big Bite for family dinner but stopped in between to try this hotel... Ordered kashmiri mutton in their roof top restaurant ..and what I got was oil and bones... No flesh no curry...literally "bones and oil"...I asked for cheff and the cheff said that "humein aise hi pieces milte h mutton k banaane ko"...he replaced the curry and alas..new curry was half salt and half curry... We left the whole mutton and ate our dinner with pickles... Literally I got salt,oil and bones by paying 1000 rupee(mutton was of 680 rupee)... Horrible food...I would not suggest anyone to go there...prefer BIG BITE or Yellow chilli for non-veg...
    1 person found this review helpful πŸ‘

  • 1/5 Avinash P. 1 year ago on Google
    Staff was highly unprofessional and they don't know how to take care of the guest. It was my wedding and they asked our guest to pay despite making advance payment. They were very rude and no person should book them if they want their guest to be treated well. We paid for room service and everything but they denied that they can't serve in the room. It was a pathetic experience and we would never advise anyone to book this property. Me being as groom I was concerned with hotel staff behavior. My entire family was there and they treated us like we didn't matter. IF you want a hassle free wedding then please don't book. I was pitying myself. Moreover, rooms were stinking and they didn't even bother to check the rooms before handing over the keys and when we complained they said we are not bothered. After abusing them a bit, they somehow changed the room. It was very bad service and won't advise anyone if you want good wedding memory.
    1 person found this review helpful πŸ‘

  • 1/5 Danish U. 2 years ago on Google
    Okay to begin with, if you love mosquitos, please do visit the hotel Bar. It feels like you are sitting in a Government canteen wherein you can hear the clash of the beer bottles, people keep shouting like anything. It didn't seemed one bit that you're sitting in a BAR! The staff was courteous but the pricing of the liquor was absurd, they have mentioned in the menu that a strong beer (650 ml) costs INR 395 and they have the audacity to charge INR 375 for a canned beer of 500 ml. Wow, I could not understand the math. Ambience was pathetic too, the service time was way too much. By the time you get your snacks that you ordered, you'll be done drinking and by that time you'd be ready to leave, great place to burn some money without any fruitful result/customer satisfaction.
    1 person found this review helpful πŸ‘

  • 1/5 Monu K. 2 years ago on Google
    Room was not clean Properly. Electricity was not good. Food quality was not too good as per their cost.
    1 person found this review helpful πŸ‘

  • 1/5 Hotel Rajat R. 2 years ago on Google
    Worst Experience ... Rude behavior By Night Manager Unprofessional Staff.. Hotel Rooms Were So So.. Even The Night Manager Don't Know How To Operate Goibibo EXTRANET.. First They Told Me their Is No Booking With your Name After That I'll Shown Them By Myself In Their Frontdesk Desktop After This The Night Manager Replied Me Very Rudely (ok Jao ) I Requested To The Hotel Owner Kindly Take This Activites Very Seriously And Improve Your Hotel Staff Management
    1 person found this review helpful πŸ‘

  • 1/5 Akash A. 9 months ago on Google
    No taste in food. No service at all. U have to ask for one thing again and again. Non veg. Is not fresh, it's like u r eating chewingum. They have bar in hotel but don't have bottles of whisky only they have 5-6 brands in all. Including vodka. In beers they have only kingfisher and that too not cold. They provide ICE for that.
    1 person found this review helpful πŸ‘

  • 5/5 Jannat J. 8 months ago on Google
    service very nice comnication skill are 2 good fantastic place pro Keep it up Amit dabra
    1 person found this review helpful πŸ‘

  • 1/5 Navneet A. 8 months ago on Google
    Went there to attend a birthday party last 19 Aug. The roof top resto-bar with pool has a great ambiance. The Food was the best part of the experience. Mr. Lalit Saini (Chef) are also good person & excellent Food chef.

  • 4/5 Puspender R. 1 year ago on Google
    Overall ok parking space isn't enough, food is tasty Little bit costlier ambient is good , nice place to have dinner date, family gathering, enjoy with friends.

  • 5/5 Rahul A. 10 months ago on Google
    Best food and ambience Enjoy alot @siyaram @saurab @anil and chief @saif bittu and @suraj great guys Best experience

  • 1/5 yogesh s. 1 year ago on Google
    We want in restaurant for my son's birthday . Staff was very unprofessional and they served a butterfly in food . Very bad experience . Waste of money and time both .

  • 1/5 Sandeep K. 4 months ago on Google
    One if the worse hotel.. Bed matters were pathetic Super Expensive food Zero Service

  • 1/5 meenal p. 1 year ago on Google
    They have worst service possible. We booked this venue for the stay of our guests fir our wedding. The staff was utterly rude. They denied to bring bags of guests inside, Gt o serve tea inside the room and they didn’t even bother to keep rooms open before arrival of guest for sone ventilation, the rooms were stinking and we got really embarrassed about the whole situation during wedding

  • 4/5 sunil T. 9 months ago on Google
    Very good spacious open terrace bar and restaurant.Maybe best rooftop restrobar in meerut.Good for family outing or frenz party.

  • 1/5 YOGENDRA. K. 1 year ago on Google
    Room is best buy services is very bad and bar manager is very attitude not best service provide πŸ‘ŽπŸ‘ŽπŸ‘Ž

  • 1/5 Arunava M. 2 years ago on Google
    I wonder to say that this guy Sunny is hoing to check this mail. Ruthless behaviour of Sunny improper behaviour with the customers. Being a google reviewer i felt so bad experience.Β  I am sure the owner is not bother aboutΒ this. I know nothing will happen the nonsence service will continued with the able leadership og Sunny and some odishi guys. Thanks

  • 1/5 Avitosh C. 1 year ago on Google
    Worst experience ever. Pls do not stay. This is not a hotel, you can say this is guest house.

  • 3/5 Pulkit K. 1 year ago on Google
    It's a decent enough hotel however they charge way too much therefore making it far more expensive when compared to the offerings and the room is neither clean nor good looking nor it supports a decent balcony. Food is extremely expensive and not at all delicious or tasty enough.

  • 4/5 Baked_By _. 2 years ago on Google
    Preety ambiance. Food quality was also better then expectations.

  • 4/5 Abhishek M. 1 year ago on Google
    Very nice rooftop-poolside restaurant which served awsome food. Have a very well stocked bar!! Altgough service was bit slow and needs improvement

  • 1/5 Samaksh S. 2 years ago on Google
    Over rated food prices .. no customer attention. Hygiene was also not upto the mark ... even they dont know how to serve or basic serving ettiquetes.

  • 4/5 Tushar G. 2 years ago on Google
    Went for dinner at the roof top restaurant. I must say the place is well maintained with a great environment and facilities. The place is soothing to eye and the orchestra was really great. The quality and quantity was food was also good. I really loved the place and the staff was also supportive and helpful. It is a must visit place with family and friends..

  • 2/5 ISHANISM 2 years ago on Google
    over expensive no one should waste their time here pool on 3rf floor is said to be its USP for 500 an hour but usme bi itna zyada rush h ke bas

  • 1/5 Harshit B. 2 years ago on Google
    I booked this hotel for my sister marriage, marriage is very special occasion for everyone and they make that occasion worst for everyone , staff is very careless, serving is very poor, staff is not stayed on there statements ,worst food taste. It’s my request to all of them who are looking to book this hotel for marriage , please don’t do that same mistake that i did.i hoped that this review will be helpful for you .

  • 4/5 Kshitiz K. 2 years ago on Google
    It's good place to stay and have parties. They are also good in conducting pool parties...I would rate 4 star property in Meerut. They have Bar in house as well.

  • 5/5 Yashveer G. 2 years ago on Google
    Great ambiance. & Nice food and excellent service

  • 5/5 Sidhharth G. 2 years ago on Google
    I have been there several times for Meals. Their Terrace Restaurant is Amazing. Food Quality is also good

  • 1/5 AKHIL B. 2 years ago on Google
    Food is fine...how ever service is very poor. You keep on waiting for your food.. Do improve your service, much needed. Along with that, there was a mistake in bill these guys added food beverage which is not even consumed by us. Make sure you cross verify everything.

  • 4/5 Shivam B. 2 years ago on Google
    Terrace restaurant must visit place with family and friends ! Good food and lovely ambience!

  • 4/5 Yatendra T. 2 years ago on Google
    There are a one bar nd on the top swiming pool nd it's really so much osm


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