Chipotle Mexican Grill image

Chipotle Mexican Grill

Restaurant Fast food restaurant Mexican restaurant Catering service

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.


Address

22 E Chicago Ave, Naperville, IL 60540

Website

locations.chipotle.com

Contact

(630) 718-9420

Price rating

$ $$$

Rating on Google Maps

3.80 (389 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10:30 AM to 10 PM
  • Tuesday: 10:30 AM to 10 PM
  • Wednesday: 10:30 AM to 10 PM
  • Thursday: 10:30 AM to 10 PM
  • Friday: 10:30 AM to 10 PM
  • Saturday: 10:30 AM to 10 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 kiara s. 2 years ago on Google
    This place stinks. I came here during work to get a taco meal and these people didn’t give me my tortillas in a TACO MEAL! I had to go all the way back to get them and I believe this could've been easily avoided. I'm completely and utterly furious. There is also an air bubble in my guac but I payed the full amount. Unprofessional lunatics.
    4 people found this review helpful 👍

  • 1/5 Terra D. 9 months ago on Google
    Tables all need to be cleaned, the garbage was overflowing. The young man who got our food was kind and tentative. The cashier was rude and was rushing for payment, she literally threw the chip bag at us which is awe full customer service. She obviously needs to work somewhere else. The food was too salty and chips were stale and food was cold.
    2 people found this review helpful 👍

  • 1/5 Evelyn S. 7 months ago on Google
    HORRIBLE COSTUMER SERVICE! NEEDS TO BE SHUT DOWN! the lady was very rude when i just asked for a bowl of rice and cussed. did not let me fill water bottle up with the water she told me she is going to charge me. but i know she can’t if it is just water. and threw my food aggressively. talks bad about customers and makes it obvious. got very very very very veryyy upset when my friend spilled her drink on the ground on accident even though we were cleaning it up. SHUT THIS PLACE DOWN!
    1 person found this review helpful 👍

  • 2/5 Jacilyn D. 10 months ago on Google
    Went in about a month ago, and the place was SO dirty. Food and garbage everywhere, it was hard to find a clean spot to sit. Not to mention the cashier yelled at me for filling my water cup with water? She yelled at me from across the store telling me I needed to "pay for that drink." No one else was around at the time, so I looked at her very confused and walked out.
    1 person found this review helpful 👍

  • 1/5 La Tanya R. 11 months ago on Google
    It was not kept good at all. Food all over the counters rice over cooked and the guacamole was turning brown from sitting out too long. The workers were having a conversation and didn’t even acknowledge me until they were done talking. Needs better management here.
    1 person found this review helpful 👍

  • 1/5 Ken R. 6 months ago on Google
    Today I watched in horror as one of the Chipotle employees (a young man) at this location verbally attacked a woman, in front of customers, simply because she found a large piece of avocado rind in her guacamole, and brought this food safety issue to his attention. He refused to refund her and refused to make the situation right. Instead, he became defensive with her and told her to leave the store. He was disrespectful and has zero customer service skills.

  • 3/5 Joseph J. 8 months ago on Google
    Burrito was about the size of a softball. Everything jammed in the middle and rolled like a ball.. these places are getting ridiculously expensive for the portions and quality.

  • 1/5 C E. 8 months ago on Google
    Walked in today at exactly 5:00 pm. I was wearing short shorts as I just came out of the gym. Two guy cooks started giggling and looking at each other. Bryson was the host or (register) . I smiled and asked how their day was. I got looked by 4-5 people like I had 3 heads. I proceeded to order a Carne Asada bowl and the girl putting my order was very stingy with the food. I asked if she could please put more meat as she barely got any and she made a face proceeded to put 4 more strings of carne asada. This is astonishing. After that I got out with the host, as I was checking out I asked to get my receipt she proceeds to ask me if I need a bag ? Twice. Clearly someone was listening… anyways point is. If you are part of the LGBTQ+ community this is not the hangout spot or to get food in general. Also if you are okay with paying 2.60 for a mini size scoop of guacamole because Ms. Blonde chick clearly owns the place. Oh and I got home opened the bowl with a fly mixed with my rice :)) so yes I am posting a review. Very uncomfortable experience


Call (630) 718-9420 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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