I lived in these apartments from Aug 2021-Dec 2021. From the first day, (the day I drove all the way from NJ to IL) John decided to tell me that my six months of rent was due upfront. There was no prior arrangement of this and he expected me to hand over 6 months plus security deposit. He would not let me move into my apartment unless I had paid everything in full. Thats not even the worst part. My apartment smelled of smoke for the first couple of months living there. In September I had THOUSANDS of ants swarming my apartment and it took weeks before an exterminator came. John, the landlord, is a very rude and inconsiderate person to rent from. After that my washer broke and it started pouring into my apartment, again it took weeks before someone came to fix it. The only way you get John to do his job is if you continuously pester him and not back down. The grounds are not well kept at all, the gym and pool were closed the entire six months. Not that they were updated or useable regardless. He would enter my apartment uninvited, I had a security camera. Packages were stolen out of the main office. To top it all off, when I moved out and received my security deposit/pet deposit back. He conveniently took out a paint fee that covered the pet deposit...I took before and after pictures and have proof I left that place cleaner than its probably ever been. Regardless of leaving multiple messages about the deposit he conveniently took- he has yet to morally do the right thing and return it. If you take anything from this, do not live here. I was so excited to have my own place for the first time and places like Waterford Greens and landlords like John completely ruined it. Save your time and money and go to someplace else.

John the manager needs to be removed for this place to be deemed livable. After not returning phone calls for over six weeks he was finally obligated from his boss to honor the promised appliances upon move-in. At that point we were already four months into the lease. The agent that originally signed us was great but actually quit because of management and in doing so the terms that were promised to us were not written into the lease. Trust me stay away from this place they play games with their tenants and all of this could’ve been avoided if John was not in charge. Based on other reviews management could have solved this a long time ago but Seeing as how John is still here.... they just must not care. Shame

John is the problem 100% In six months he has refused to do any repairs. He's constantly dismissive and rude, blames the tenant for everything, and lies about repairs being done when they haven't. Easily the most unprofessional person I have ever interacted with. This could be a good place to live but John is the reason we will be leaving. I strongly recommend finding anywhere else to live.

Please stay away from this property, the manager(John) is very rude and do not bother about the residents. We are just few weeks old in the apartment and had horrible experience dealing with the manager. He is not sympathetic nor reasonable to understand your point. We had wonderful time in other properties and with management but this is our first time encountering such bad management. According to him (John) he put the letter/notice on our door to move the car from parking lot(for some pavement work) but unfortunately we did not get it, later he towed our car and charged $95 to get it back. He did not have courtesy to call based on our parking sticker number. We are new in Naperville and atleast he should have called or knocked our door as reminder. Worst thing is that he is not agreeing that we did not get letter. He himself has no proof that he put it on our door. We felt like cheated. Notice would have flown away or some kid might have take....GOD knows. They are still in stone age and sending letter/notices door to door instead of sending emails. I would seriously move out ASAP. I would recommend not to waste time if you want to stay in peace. I wish I could give negative rating. They don't even deserve one star because of the manager.

I'm currently a resident here. I've lived all over the country due to work, and I'm usually pretty easy going when reviewing places I've lived in, but this takes the cake as the worst managed apartment I have ever made residence in. The landscaping is atrocious. Yet the worst part has to be the manager john. There's something wrong with this guy. He's extremely rude and very quick to dismiss anything you have to say. It's pretty obvious he hates his job. The maintenance guys are all really nice, but the management! I won't go into all the details, but trust me. Don't live here. If my family wasn't so close I would never live here.

John, in their leasing office, uses high-pressure sales tactics more commonly used during in-home vacuum sales to solicit a cash deposit that they will not refund even after you decide not to take the unit after they fail every professional standard to contact you about the unit you're hoping to lease. If I could leave 0 stars, I would, and I will be taking them to court. Stay FAR away.

John is exactly what the other reviews say… unprofessional & rude. I asked one simple question regarding the holding fee(I was undecided on which unit) and was told “if you can’t put down the holding fee, you can’t afford to rent here” & that I was “pushy” when asking one simple question. I gave this guy a chance even after reading the reviews, don’t make the same mistake. Avoid Waterford Greens & John. I wish I could give this zero stars…

I am living here past eleven years . The services provided deteriorated . Management doesnot care attitude .if you have any compulsion then come here or find a better house somewhere else bec once stuck no care